Health Populi

APRIL 1, 2024

That’s twice as many patients who would prefer to pay their health care bills on doctor’s or provider’s websites versus online through their health plan’s website (19%). That garners only 5% of patients’ preferences. Mailing a paper check?

Medical Billing 203

Medical Billing Patient Experience Connected Health 203

Health Populi

JULY 24, 2023

GNC is channeling to the current concerns of health consumers… value in the eye of the beholder and medical bill payer. Health Populi’s Hot Points: That’s a lot of “free” for $39.99 in any one’s definition of value-based health care — most especially, a consumer’s.

Free healthcare 296

Free healthcare Telehealth Medical Billing Primary Care 296

Health Populi

APRIL 12, 2024

Health care is undergoing similar digital and omnichannel transformation following other industries. Most patients given the choice would rather receive acute, hospital-level care in the comfort, safety, and hygiene of their own homes. In fact, most people living and working in the U.S. Hospital care is coming home.

Telehealth 193

Telehealth Mental health Public Health Medical Billing 193

Healthcare IT Today

DECEMBER 2, 2022

Improves the patient experience. Rising costs have placed more of the financial burden on patients. In fact, 1 in 11 adults delay or go without medical care due to cost reasons, according to the National Health Interview Survey (NHIS).

Patient Experience 97

Patient Experience Medical Billing Healthcare IT 97

Health Populi

APRIL 28, 2021

Sarandon, Erivo, and Fairey each have their own patient stories… “I’m happy to be part of this campaign because people need transparency and consistent pricing in the healthcare industry in order to make educated decisions in every aspect of their lives.

Medical Billing 344

Medical Billing Patient Experience Public Health Health Policy 344

Health Populi

JUNE 6, 2023

In health care, one of the “gifts” inspired by the coronavirus pandemic was the industry’s fast-pivot and adoption of digital health tools — especially telehealth and more generally the so-called “digital front doors” enabling patients to access medical services and personal work-flows for their care.

Medical Billing 156

Medical Billing Telehealth Digital Health Medicare 156

Health Populi

FEBRUARY 27, 2024

NABIP, whose members represent professionals in the health insurance benefits industry, drafted and adopted a new American Healthcare Consumer Bill of Rights launched at the meeting. (FYI you might know of NABIP by its former acronym, NAHU, the National Association of Health Underwriters).

HIPAA 340

HIPAA Public Health Leadership Mental health 340

Mend

JULY 19, 2022

According to the same statistics, approximately one in five American households has “bad medical debt.” These numbers are concerning, as they indicate that many Americans are struggling to keep up with their medical bills. How Many Healthcare Organizations Still Rely on Paper Bills.

Medical Billing 97

Medical Billing Patient Experience Telehealth Telemedicine 97

Health Populi

FEBRUARY 12, 2019

Several factors underpin the adoption of telehealth in 2019: Consumers’ demand for accessible, lower-cost health care services as people face greater financial responsibility for paying the medical bill (via high-deductible health plans and greater out-of-pocket costs for co-payments). The expensive affordable.

Telehealth 243

Telehealth EMR Medical Billing Mental health 243

Healthcare IT Today

AUGUST 18, 2022

The past five to ten years have seen some changes in how patients and providers alike interact with the healthcare industry. In a medical emergency, patients would be forced to cover massive medical bills out of pocket. And it all starts with the broad-based financial precarity of the American citizen.

Medical Billing 132

Medical Billing Patient Experience Healthcare IT 132

Mend

JULY 12, 2022

From new technology like artificial intelligence to an increase in value-based care, these healthcare payment trends will have a major impact on the industry. This trend benefits both patients and providers. With digital health, patients can save time and money. Here are 10 predictions for what we’ll see in 2022.

Medical Billing 97

Medical Billing Digital Health Telehealth Telemedicine 97

Health Populi

SEPTEMBER 27, 2023

adults saying inflation has made it harder to pay medical bills. In particular, 21% of consumers with medical debt say the primary source of that debt was due to the bills from doctor visits. The Report synthesizes a database covering |300M American lives and 2.7M

Primary Care 240

Primary Care Medical Billing Medicare Patient Experience 240

Health Populi

NOVEMBER 12, 2019

These four pillars Susannah, Lisa and I addressed in the context of PLM+UHG are also raised in today’s deal…with some nuances intriguing me around the public’s trust in the tech industry, as well as the nature and mission of a faith-based healthcare organization. Let’s talk about Technology and Trust. health care.

BioTech 160

BioTech Medical Billing HIPAA Health Information 160

Health Populi

NOVEMBER 5, 2019

health care economics, patients are now payors as health consumers with more financial skin in paying medical bills. As consumers, people have great expectations from the organizations on the supply side of health care — providers (hospitals and doctors), health insurance plans, pharma and medical device companies.

Mental health 157

Mental health Medical Billing Medical Technology Pharmaceuticals 157

Health Populi

MARCH 21, 2019

The vision/optical industry is one piece of the health/care ecosystem, but the segment has not been as directly impacted by patients’ new consumer muscles until just about now. In addition to the “data is the new oil” mantra, Marc noted the growth of omnichannel in retail that has begun to re-shape the consumer-facing optical industry.

HIPAA 246

HIPAA Medical Billing Leadership Public Health 246

Healthcare IT Today

SEPTEMBER 7, 2022

In an economy where inflation is impacting fuel, housing, and grocery prices, an unexpected medical bill can go from merely unforeseen to flat-out unfeasible for some. When it comes to prescription medications, consumers demonstrate this hesitancy.

Medical Billing 132

Medical Billing Patient Experience Healthcare IT Health IT 132

Health Populi

SEPTEMBER 13, 2022

So, patients-as-payers and health consumers told AKASA, which is in the business of revenue cycle management, that quality and choice were worth a premium or enhanced charge on their medical bill.

Nursing 170

Nursing Medical Billing Patient Experience 170

Healthcare IT Today

NOVEMBER 14, 2022

Creating a good patient experience through better, patient-centric billing is a critical way to improve By reducing confusion and providing a payment path for consumers who need it, patients can be better informed, more in control of their medical expenses and, most importantly, re – engaged.

Medical Billing 89

Medical Billing Leadership Patient Experience HIPAA 89

Health Populi

JUNE 26, 2018

Amy, Founder and Chief Experience Office of Mad*Pow, kicked off the conference with context-setting and inspiration. Design and empathy are now discussed in health conferences, where the healthcare industry may be ahead of other sectors in embracing the concept of social impact.

Medical Billing 189

Medical Billing Public Health Patient Experience Connected Health 189

Health Populi

SEPTEMBER 12, 2018

What does my doctor bill mean?” addresses medical bill literacy – the explanation of benefits wonkiness, the coinsurance and copayment concerns, and, simply put, what did the health insurance company cover? and “which doctor can I see?” deal with the in/out-of-network uncertainties.

Medical Billing 54

Medical Billing Patient Experience 54

Healthcare IT Today

MAY 11, 2023

Inbox Health’s data-driven platform makes it easy to automate and personalize patient billing communications, modernizing long-standing industry norms of 30/60/90-day paper statement billing cycles. By improving the patient experience, billers see an increase in profitability, cash flow, and collection speeds.

Medical Billing 57

Medical Billing Patient Experience Health IT EHR 57

Mend

OCTOBER 18, 2022

Advanced Solutions Process for Paper Billing and Patient Portals Process for Text and Email Engagement How Advanced Patient Financial Solutions Can Benefit Your Practice Get Paid Faster Increase Overall Collections Increase Patient Satisfaction Increase Patient Retention Reduce Manual Labor Conclusion FAQs.

Medical Billing 98

Medical Billing Patient Experience 98

Health Populi

DECEMBER 22, 2022

Look to examples like The Rise to Health Equity Coalition bringing together industry stakeholder organizations to build capacity, influence policy and payment, and transform mindsets and narratives around racial justice – including the AHA, the AMA, Genentech, and other organizations under this important umbrella.

Health Technology 156

Health Technology Mental health Digital Health Primary Care 156

Healthcare IT Today

FEBRUARY 1, 2024

adults with unpaid medical bills say they’ve had a provider deny them care due to that medical debt, leading many to put off care. What Patients Want Provider organizations must understand that the customer determines service quality, not the organization providing the service. However, nearly one in seven U.S.

Patient Experience 96

Patient Experience Medical Billing Telehealth Healthcare IT 96

Health Populi

JULY 28, 2019

Data illustrating that “paradox” is shown in the second chart: while 78% percent of patients told Maestro Health their health care experience is positive, 69% feel they lack control over their patient journey. patients had received a medical bill that was higher than they anticipated it would be.

Telehealth 223

Telehealth Medical Billing Health Policy Digital Health 223

Mend

OCTOBER 25, 2022

This approach can boost staff productivity, drive faster revenue cycles, and create a more rewarding patient experience. And as an industry that was hard hit by the Great Resignation, many practices can’t afford to lose more employees. How Digital Patient Engagement Supports Remote Work.

Primary Care 98

Primary Care Telehealth Telemedicine EMR 98

Mend

JUNE 8, 2022

The widespread adoption of telemedicine has been the biggest story in the healthcare industry over the last few years. Using digital forms keeps patient information accurate and up to date with less work. This improves workflows and patient experience. 85% of patients say they prefer paying medical bills electronically.

Telehealth 52

Telehealth Telemedicine Patient Experience Medical Billing 52

Healthcare IT Today

MAY 5, 2023

Such technology can include multiple languages, strong offline access, SMS capabilities for those lacking internet access, and easily digestible education materials, making it possible for more patients to participate in the same evidence-based care at home as they would in person.

Drug Development 91

Drug Development Primary Care Remote care Patient Experience 91

Health Populi

SEPTEMBER 9, 2022

Americans’ positive views of 25 industries in the U.S. Peoples’ highest ratings of industry in American occurred in 2017 when nearly 50% of people gave business a very or somewhat positive grade. Always remember that consumers’ health engagement is underpinned by trust, authenticity, and experience satisfaction.

Pharmaceuticals 156

Pharmaceuticals Medical Billing Primary Care Medicare 156

Health Populi

DECEMBER 11, 2019

I’ve looked forward to reviewing this annual report for the past few years, and always learn something new from PwC’s team of researchers who reach out to experts spanning the industry. Top of these obstacles to digital Nirvana is ensuring cybersecurity and privacy, the top barrier for each of the three industry segments polled.

Life Science 194

Life Science Medical Billing Health Data Primary Care 194

Health Populi

NOVEMBER 27, 2019

While customer satisfaction with health insurance plans slightly increased between 2018 and 2019, patient satisfaction with hospitals fell in all three settings where care is delivered — inpatient, outpatient, and the emergency room, according to the 2018-2019 ACSI Finance, Insurance and Health Care Report. ACSI polls about 300,000 U.S.

Primary Care 170

Primary Care Medical Billing Patient Experience Health Policy 170

Health Populi

MARCH 13, 2019

most visibly for prescription drugs , and increasingly for other line items in the medical bill like nursing home care, hospital care, and physician services. In the article to which this assertion ties , Harris Meyer talks about the growing push for price regulation in the U.S.

Digital Health 256

Digital Health Health Policy Medical Billing Interoperability 256

Health Populi

AUGUST 9, 2018

That is, if those patients-as-health-consumers can vote with their feet and pocketbook. As the patient is increasingly the payor, the financial experience is embedded into the patient experience, too. The Bureau of Labor Statistics told us last month that wage increases that have been paid to U.S.

Medical Billing 168

Medical Billing Patient Experience Health Policy 168

Henry Kotula

FEBRUARY 26, 2020

Industry experts expect significant changes to shake up the healthcare landscape in the next few years, which will affect both health insurers and providers. The upward trend in value-based payment models is also influencing this shift, with the goal of reducing the cost of care and improving the overall patient experience,” Timoni says.

Primary Care 41

Primary Care Telehealth Patient Experience HIPAA 41

Health Populi

OCTOBER 6, 2019

As patients have taken on more financial responsibility for first-dollar costs in high-deductible health plans and medical bills, hospitals and health care providers face growing fiscal pressures for late payments and bad debt. adults who were “extremely or very afraid” of getting seriously ill.

Medical Billing 178

Medical Billing BioTech Patient Experience Mental health 178

Health Populi

APRIL 4, 2022

About 3 in 5 people worry about unexpected medical bills, followed by one-half concerned about their home’s utility bills and grocery store spending. The cost of filling up a car’s gas tank ranked first among U.S. householder’s worries of household budget items among 71% of U.S.

Medical Billing 182

Medical Billing Mental health Medicare Patient Experience 182

Health Populi

MAY 10, 2018

This bar chart shows that 50% of working-age adults would not have sufficient funds to pay an unexpected $1,000 medical bill within 30 days. One-third of people with individual health insurance coverage told the Fund their healthcare has become harder to afford over the past 12 months. And there’s very little bidding on drugs.”

Medical Billing 180

Medical Billing Patient Experience Health Policy 180