The Next Frontier in Health Tech: Improving the Patient Experience

Digital Health

This week I had the pleasure to give a talk about big data/AI and digital health (buzzword bingo alert) at the Stanford Big Data in Precision Health Conference in Palo Alto.

How Virtual Reality Can Improve the Patient Experience in Healthcare

Duane Boise

As technology in healthcare begins to expand beyond patient interaction and information, more diverse purposes and applications will increase media technologies utilization within hospitals and clinics.

The Fight For A More Mobile-Centric Patient Experience

Duane Boise

It means hours spent waiting in a waiting room, surrounded by other patients. Thanks to research and development advancements made by MMJ Technologies, consumers are realizing that all of these areas may only be temporary – and they are demanding a more mobile-centric experience.

Value-based care and rethinking the patient experience

Healthcare IT News - Telehealth

Dr. Soh cautioned that the idea of telehealth should not just be transactional in nature but that care can follow the patient – it is about a community of carers that work with the patient. Rethinking the patient experience.

Voice tech: Tool to unburden physicians, improve patient experience

Mobi Health News

Boston Children's Hospital chief innovation officer John Brownstein shares insights about the benefits and challenges and evolution with voice technologies amid the growing number of apps and interest from major companies and health systems.

Mastering Customer-Patient Experiences Across Healthcare Websites

Perficient

Adopting customer-patient centricity across your digital platforms can take shape in various forms and it’s essential to achieve in today’s world, but yet many healthcare provider websites are still organization-centric. Making the shift can be hard on knowing where to begin and the blue-sky approach of keeping the customer-patient individual at the forefront through a highly customized, personalized experience leveraging various technologies can seem very far off on a digital roadmap.

TeleHealth's Big Impact on the Patient Experience

Healthcare IT News - Telehealth

To see the full Infographic click here

Innovators use digital tools to translate patient experiences into meaningful data

Mobi Health News

The MITRE Corperation's Kristina Sheridan shares how her life experince inspired the Patient Toolkit, which lets patients digitally record symptoms and treatment.

How hospitals can engage consumers to innovate a new patient experience

Mobi Health News

Executives from Dana Farber, Partners, BIDMC and Northwell share tips and insights about working with patients in the tech development process

Salesforce Delivers Health Cloud Innovations to Personalize Patient Experiences, Improve Outcomes

Electronic Health Reporter

Salesforce announces new additions to Salesforce Health Cloud that improve healthcare through connected, intelligent patient engagement. With new social determinants of health capabilities, care teams have a complete patient profile, empowering them to […].

IT leaders prioritizing patient experience, value-based care in 2019, survey finds

FierceHealthIT

Ramping up value-based care initiatives and improving the patient experience are top priorities for health IT leaders in 2019.

Reducing costs, improving patient experience top of mind for health system leaders: survey

FierceHealthIT

Healthcare executives identified declining reimbursement, the patient experience, maintaining and upgrading IT, and cybersecurity as the top challenges their facing health systems in 2019

3 Ways that Telehealth Improves the Patient Experience

iSALUS Healthcare

Providers are constantly searching for methods to increase patient engagement and improve the patient experience. When patients are actively engaging with their providers, they are involved in the necessary communication and collaboration it takes to maintain a healthy lifestyle and improve health outcomes. Providers who are pursuing high levels of patient satisfaction see their revenue develop rapidly.

Oncology Patients experience a personalized journey with interventions and education for better care

Consumer eHealth Engagement

According to Deloitte’s report in Evidence Based Oncology ( The American Journal of Managed Care publication), many organizations are exploring ways to control costs and enhance care quality for oncology patients (e.g. Patient Centered Medical Homes, CMS’ Oncology Care Model). With many different types of cancer and treatment options, each patient embarks on a personal care journey. Oncology patients often experience a long journey.

#HIMSS18: Digital, Data and the Patient Experience

Perficient

The major trends for #HIMSS this year were digital, data and the patient experience. Generating a 360-degree view of patients requires organizations to undergo a digital transformation, a modernization of every aspect of their organization. A superior patient experience requires both front end and back end systems working together to deliver a seamless experience.

Healthcare innovation solving problems and improving the patient experience

Mobi Health News

In September we’ll focus on innovation to help healthcare systems foster and manage innovative projects and prepare strategies to keep pace in the ever-changing world of information and technology

Virtual Monitoring How It Can Improve The Patient Experience

Healthcare Guys

In todays digital world, customer experience is everything. In nearly every industry, consumers who are unsatisfied with the service they receive or by an experience they have with an organization will seek that service elsewhere.

The Right Population Health Analytics to Transform the Patient Experience

Electronic Health Reporter

All considered, imagine a situation where patient-centric care actually involves the patient, and patient engagement is not […]. The article The Right Population Health Analytics to Transform the Patient Experience appeared first on electronichealthreporter.com.

Industry Voices— Six types of healthcare surveys that can improve patient experiences

FierceHealthIT

Organizations need to push their focus beyond just measuring patient satisfaction and onto delivering better healthcare experiences. One way to do that is to expand how organizations use patient surveys

3 Ways to Improve the Patient Experience in Mental Health

eVisit

False beliefs or stigmas about mental illness can sometimes make people reluctant to seek help or treatment. Adding to the challenge, there is a reported shortage of mental health professionals across the U.S. that has become more dire with the growing opioid addiction epidemic , especially in rural areas

Listen Up, Healthcare: Hear The Patient’s Voice!

Health Populi

Consider the voice of a patient before the advent of the Internet in the digital 1.0 Nine in ten patient influencers told WEGO Health that online communities play an important role in their health care decisions. Financial health is part of the patient’s experience now.

Telehealth vs conventional medical treatment: How telemedicine improves the patient experience and lowers patient costs.

eVisit

The United States spends $3.3 trillion every year on healthcare. This is more than any other developed nation in the world.

“Transforming the Culture of Care” session 2: Patient Experience panel

Society for Participatory Medicine

Opportunities and Challenges in Patient Experience: What’s Next? ”, he points out that while medicine can diagnose, only the patient can say what the real problem is in their life. That’s just one aspect of participatory medicine in patient experience.

Health/Care Everywhere – Re-Imagining Healthcare at ATA 2019

Health Populi

Finally, consumer-patient pressures are playing a positive role in telehealth adoption. As patients have morphed into consumers, now major payors of healthcare, people seek more enchanting, accessible, design-ful experiences as they do in retail.

The Expectation Gap Between What Patients Want Vs What They Get

Health Populi

Talk to me, patients are demanding in unison. Four in five patients say that talking to “me” means they want personalized recommendations to their unique needs – but only one-third of patients say they’re getting that level of service from their healthcare providers.

In the U.S., Patients Consider Costs and Insurance Essential to Their Overall Health Experience

Health Populi

Patients in the U.S. Patients-as-health-consumers are highly influenced by health care costs when assessing their ability or interest in seeking health care, the second chart from the VisitPay survey report illustrates.

Medical Costs Are Consuming Americans’ Financial Health

Health Populi

Family Financial health Financial wellness Health Consumers Health costs Health Economics Health finance Health policy Health politics Health Quality Health reform Hospital finance Hospitals Money and health Patient experience Stress Transparency Trust

Cost and Convenience Underpin Patient Demands As Health Consumers

Health Populi

Across generations, from younger to older patients, cost, transparency and convenience drive consumer satisfaction, Accenture’s latest health consumer survey found. This is driving choice when patients select which health care system to work with, Brian explained.

Time To Travel And Wait In Health Care: The Opportunity For Self-Care At Home

Health Populi

What industry compels its “consumers” to wait longer and travel further for services more than any other in a person’s daily life? That would be health care, a report from Altarum notes.

New at HIMSS18: Lightning sessions on blockchain, cloud, ransomware and patient experience

Mobi Health News

With so many innovative ideas circulating, conference attendees are hard-pressed to cover all of it. To help provide more knowledge in a shorter time span, the Innovation Live exhibit area will be hosting a new format.

What If Marie Kondo Reorganized Health Care in the U.S.?

Health Populi

Consider how labyrinthine health care processes are, whether we look at patient “journeys” (a nice word for the Rube Goldbergian experience of being a sick patient in the U.S.) Have you read the life changing magic of tidying up , or Spark Joy , books by Marie Kondo ?

Cleveland Clinic and HIMSS Patient Experience Summit call-for-proposals closes Feb. 5

Mobi Health News

The theme of the 10th Annual event is Looking Back, Leaping Forward

Survey: Improving Patient Experiences a Top Priority for HIT Leaders in 2019

hea!thcare innovation - Clinical IT

Health IT leaders rate updating technology to improve the patient experience as their top objective for 2019, according to the seventh annual Health IT Industry Outlook Survey conducted by Stoltenberg Consulting Inc.For this year’s survey, more

Isn’t It Eyeconic? Vision Care in the Evolving Health Care Ecosystem

Health Populi

The vision/optical industry is one piece of the health/care ecosystem, but the segment has not been as directly impacted by patients’ new consumer muscles until just about now. Data and tech can re-define new experiences,” she said.

Can AI Make Healthcare Human Again? Dr. Topol Says “Yes”

Health Populi

This book picks up where The Patient Will See You Now and The Creative Destruction of Medicine leave off…on the future of medicine, versus what’s led up to where we are now. ” AI can help us restore the humanity between physicians and patients.

From Yorkshire Lad to Global Design for Health: A Profile of Sean Carney of Philips

Health Populi

The consulting team assesses both patient experience and care pathways, beyond just the historical role of selling medical devices to health care providers.

Cleveland Clinic's path to a better patient experience began with a focus on empathy

FierceHealthIT

At Cleveland Clinic, a positive patient experience starts with a little empathy. The health system forged a path to better patient satisfaction by encouraging its clinicians to put themselves into patients' shoes

Consumers’ and Physicians’ Growing Embrace of Digital Health via PwC

Health Populi

PwC also notes that most physicians (3 in 4) have recommended an app or digital tool to patients. And again, most doctors told PwC they’ve brought up the subject of such digital therapies to patients, and 26% of patients have raised up the topic with their doctors.

What #CES2019 5 Tech Trends to Watch Mean for Health/Care

Health Populi

Digital Health Tech Empowers Patients. For my own work and world at the intersection of consumers/patients + technology + health, I’m keen to learn how AI can scale that kind of knowledge to the consumer at home for self-care.

Costs, Consumerism, Cyber and Care, Everywhere – The 2019 Health Populi TrendCast

Health Populi

Here’s our trend-weaving of 4 C’s for 2019: costs, consumerism, cyber and care, everywhere… Health care costs will continue to be a mainstream pocketbook issue for patients and caregivers, with consequences for payors, suppliers and ultimately, policymakers.