Healthcare IT Today

MAY 4, 2023

As a result, patient care has suffered, with a recent study conducted by Weave revealing that nearly two in three patients have felt rushed, not heard, or not paid attention to by their healthcare provider in the last 12 months.

Patient Experience 99

Patient Experience Leadership Healthcare IT 99

Mobi Health News

MARCH 27, 2023

Maulik Majmudar, chief medical officer and cofounder of Biofourmis, discusses why healthcare often struggles to address the consumer experience.

Patient Experience 284

Patient Experience 284

Electronic Health Reporter

AUGUST 3, 2021

Consumers accustomed to Amazon-like retail experiences are now embracing digital across personal transactions, including healthcare. […]. The article The Outsized Impact of Digital Engagement On Patient Experience appeared first on electronichealthreporter.com.

Patient Experience 196

Patient Experience 196

Mobi Health News

APRIL 8, 2020

Certain healthcare use cases are ripe for AI, but still must provide a human touch to truly benefit patient experience.

Patient Experience 315

Patient Experience 315

Mobi Health News

APRIL 2, 2021

Clinic to Cloud, a Sydney-based clinical and practice management software provider, has revamped its Patient Portal to improve patient experience. HOW IT WORKS.

Patient Experience 203

Patient Experience Digital Health Health Technology 203

Electronic Health Reporter

MARCH 24, 2021

In 2021 patients expect a digital health experience that is on par with their favorite consumer brand. The article Piecing Together The Fragmented Patient Experience appeared first on electronichealthreporter.com. While COVID has forced many healthcare services to rapidly adopt digital […].

Patient Experience 149

Patient Experience Digital Health 149

Health Populi

AUGUST 23, 2021

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. The post Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Patient Experience 227

Patient Experience Telehealth Health Information Digital Health 227

Mobi Health News

MAY 1, 2019

In May, MobiHealthNews and our sister publications will look at patient experience, and especially the tech that makes it tick.

Patient Experience 250

Patient Experience 250

Healthcare IT News - Telehealth

JUNE 15, 2022

Feature More than ever before, healthcare organizations are working harder to prioritize the patient experience. Mere "patient engagement" isn't enough anymore. Health IT and racial justice: Expanding access, ending disparities, empowering communities. Health IT Investment: The Next Five Years.

Patient Experience 120

Patient Experience Telehealth Telemedicine Digital Health 120

Healthcare IT Today

MARCH 14, 2022

The term “consumer experience” has become more prevalent in healthcare over the past couple of years. Many Health IT companies and organizations use the term interchangeably with “patient experience”. Patients Are Not Homogenous Day 1 […]. That is a mistake according to an expert panel at the 2022 HIMSS conference.

Patient Experience 126

Patient Experience Health IT Healthcare IT Leadership 126

Electronic Health Reporter

AUGUST 5, 2021

The healthcare industry has one of the worst reputations when it comes to customer experience. The article How To Improve The Healthcare Patient Experience appeared first on electronichealthreporter.com. A recent Salesforce study revealed that nearly half of consumers are unhappy with […].

Patient Experience 142

Patient Experience Digital Health 142

Healthcare IT Today

JANUARY 20, 2023

In an increasingly competitive world for patient loyalty, it is crucial the patient focuses on their health and not on chasing down billing errors. A seamless billing process improves the patient experience and allows patient health to be prioritized without distractions. So interesting!

Patient Experience 108

Patient Experience RCM Healthcare IT Health IT 108

Electronic Health Reporter

FEBRUARY 18, 2022

Your patients should be at the heart of everything you do as an audiologist. These tips can help you to build and strengthen your relationships with your patients so they keep coming back and recommend […]. The article Patient Experience Tips For Audiologists appeared first on electronichealthreporter.com.

Patient Experience 103

Patient Experience 103

Electronic Health Reporter

JULY 14, 2020

By Mike Pietig, vice president of healthcare experience, Avtex. Communication is core to delivering exceptional patient experiences every day. In the midst of the COVID-19 crisis, and as patients and their providers slowly move forward, […].

Patient Experience 176

Patient Experience 176

Electronic Health Reporter

JANUARY 28, 2021

The article Why Patient Experience Is Key To Post-COVID Growth appeared first on electronichealthreporter.com. COVID-19 has disrupted industries, and nowhere is it more apparent than in healthcare. Given the urgency of addressing the pandemic – from ensuring new protocols are in place amidst […].

Patient Experience 195

Patient Experience 195

Healthcare IT Today

APRIL 19, 2022

There is little doubt that a good patient experience leads to better outcomes. A “good experience”, however, is a moving target that is shaped by consumer experiences in other industries like retail, banking, and hospitality. Patients are beginning to expect more personalized care.

Patient Experience 119

Patient Experience Healthcare IT Leadership 119

Electronic Health Reporter

FEBRUARY 25, 2021

Mobile communication technology in healthcare has the potential to improve the patient experience greatly. The article How Does Mobile Communication Impact The Patient Experience? With a 75% increase in usage last year, telehealth has proven itself a valuable tool […].

Patient Experience 149

Patient Experience Telehealth 149

Healthcare IT Today

JULY 20, 2021

This week’s chat will be hosted by John Lynn (@techguy) on the topic “Best and Worst Patient Experiences.” ” Many healthcare organizations are starting to put extra effort into the patient experience. In the past, […].

Patient Experience 128

Patient Experience Healthcare IT 128

Electronic Health Reporter

MARCH 16, 2022

The article 6 Ways To Improve The Telehealth Patient Experience appeared first on electronichealthreporter.com. The COVID-19 surge did not stop healthcare workers from fulfilling their oath and addressing medical concerns quickly and appropriately. Telehealth is not a novel idea; […].

Patient Experience 133

Patient Experience Telehealth 133

Mobi Health News

APRIL 18, 2023

Julie Rish, associate chief improvement officer of design at the Cleveland Clinic, explains how human-centered design could help healthcare organizations create digital tools that ensure the end user — the patient — is kept at the center.

Patient Experience 201

Patient Experience 201

Electronic Health Reporter

OCTOBER 14, 2022

For years, patients had only a few channels in which they could interact with their healthcare providers. The article How To Turn Telehealth Into a Comprehensive Digital Patient Experience appeared first on electronichealthreporter.com. They saw their care team in-person during check-ups, interfaced with […].

Patient Experience 103

Patient Experience Telehealth 103

Mobi Health News

JUNE 24, 2019

Provider organizations have missed the mark with patient experience in the past, but involving patient voices on panels and "listening tours" may be key to improving in the future.

Patient Experience 274

Patient Experience 274

Healthcare IT Today

MARCH 31, 2022

Despite the staffing and logistical challenges brought on by the pandemic, forward-thinking healthcare organizations like HealthLinc remain focused on improving overall patient experience and addressing health equity.

Patient Experience 111

Patient Experience Healthcare IT Leadership 111

FierceHealthIT

SEPTEMBER 28, 2022

Study: Physician-led hospitals earn nearly 7 times higher patient experience rating. Tue, 09/27/2022 - 15:57.

Patient Experience 131

Patient Experience 131

DrKumo Remote Patient Monitoring

MARCH 14, 2023

National Patient Experience Week is an annual event dedicated to celebrating healthcare and the importance of patient-centered care. It’s a great way to re-energize efforts towards improving patient experience and to recognize and appreciate the people who impact patient experience every day.

Patient Experience 40

Patient Experience HIPAA Private practice Nursing 40

FierceHealthIT

FEBRUARY 28, 2023

Proof is in the HCAHPS Scores: Here’s How Health Ed Improves Patient Experience mteefey Tue, 02/28/2023 - 16:09

Patient Experience 91

Patient Experience 91

Healthcare IT Today

SEPTEMBER 21, 2021

There’s nothing better than learning about enhancing the digital patient experience than to hear from people who have been on the front lines doing it.

Patient Experience 103

Patient Experience Healthcare IT Health IT 103

Healthcare IT Today

SEPTEMBER 14, 2020

Healthcare systems need to have a plan to provide better patient care and combat systemic racism. I am looking forward to discussing this with Sachin Jain, MD at the upcoming Patient Experience Symposium. Moving from a company statement about racism and diversity to an action plan is a wide gap.

Patient Experience 105

Patient Experience Healthcare IT Health IT Leadership 105

Electronic Health Reporter

APRIL 29, 2019

trillion, and as part of this spend, healthcare providers are looking to digitally transform by innovating legacy processes and driving better patient experiences. The article How Digital Technologies Will Transform the Patient Experience appeared first on electronichealthreporter.com.

Patient Experience 143

Patient Experience 143

Electronic Health Reporter

JULY 1, 2020

To ensure that their patients are comfortable, healthcare providers need to make sure they are improving the customer experience […]. The article Using Tech To Improve The Patient Experience appeared first on electronichealthreporter.com.

Patient Experience 91

Patient Experience 91

Healthcare IT News - Telehealth

APRIL 18, 2022

Patient experience and access, along with provider efficiency, were areas Baptist wanted to improve – to ensure the virtual tools it had were helping to meet its overall goals around care delivery, and to ensure it was providing innovative quality care to meet community needs. THE PROBLEM. " Dr. Brett A.

Patient Experience 168

Patient Experience Telehealth Telemedicine EHR 168

Electronic Health Reporter

FEBRUARY 26, 2020

The article Using Technology To Enhance The Patient Experience appeared first on electronichealthreporter.com. With the fourth technological revolution in full swing, more and more digital innovations are changing the world we live in.

Patient Experience 107

Patient Experience 107

Healthcare IT Today

FEBRUARY 25, 2020

Providing a great patient experience is slowly shifting from a differentiator to a survival tactic. In a world where reimbursements are tied to patient experience and where online ratings can impact patient volume, practices can’t afford not to focus on experience.

Patient Experience 107

Patient Experience Healthcare IT Telemedicine Telehealth 107

KevinMD

APRIL 27, 2021

The COVID-19 pandemic has brought to light the vital roles effective communication and reliable technology play in the patient journey, starting from the moment a patient is on the way to the emergency department (ED) through to discharge. Find jobs at Careers by KevinMD.com.

Patient Experience 269

Patient Experience 269

Electronic Health Reporter

JULY 23, 2020

The article Machine Learning Is Poised To Transform The Patient Experience — If We Let It appeared first on electronichealthreporter.com. Could Amazon’s personal assistant, Alexa, predict when you will be sick? Or, if Siri is the first to know you have COVID-19. It’s not as far-fetched as it […].

Patient Experience 127

Patient Experience 127

CiscoHealth

MARCH 7, 2023

In a clinical setting, the experience of care is delivered through a complex series of interactions. From touchpoints with staff, facilities, services and the processes which coordinate them, these… Read more on Cisco Blogs

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Patient Experience healthcare technology 96