INDUSTRY INSIGHTS YOUR PEERS ARE READING
All considered, imagine a situation where patient-centric care actually involves the patient, and patient engagement is not […]. The article The Right Population Health Analytics to Transform the Patient Experience appeared first on electronichealthreporter.com. MORE
Dr. Soh cautioned that the idea of telehealth should not just be transactional in nature but that care can follow the patient – it is about a community of carers that work with the patient. Rethinking the patient experience. MORE
What industry compels its “consumers” to wait longer and travel further for services more than any other in a person’s daily life? That would be health care, a report from Altarum notes. MORE
In todays digital world, customer experience is everything. In nearly every industry, consumers who are unsatisfied with the service they receive or by an experience they have with an organization will seek that service elsewhere. MORE
Healthcare executives identified declining reimbursement, the patient experience, maintaining and upgrading IT, and cybersecurity as the top challenges their facing health systems in 2019 MORE
Opportunities and Challenges in Patient Experience: What’s Next? ”, he points out that while medicine can diagnose, only the patient can say what the real problem is in their life. That’s just one aspect of participatory medicine in patient experience. MORE
Boston Children's Hospital chief innovation officer John Brownstein shares insights about the benefits and challenges and evolution with voice technologies amid the growing number of apps and interest from major companies and health systems. MORE
This book picks up where The Patient Will See You Now and The Creative Destruction of Medicine leave off…on the future of medicine, versus what’s led up to where we are now. ” AI can help us restore the humanity between physicians and patients. MORE
Adopting customer-patient centricity across your digital platforms can take shape in various forms and it’s essential to achieve in today’s world, but yet many healthcare provider websites are still organization-centric. Making the shift can be hard on knowing where to begin and the blue-sky approach of keeping the customer-patient individual at the forefront through a highly customized, personalized experience leveraging various technologies can seem very far off on a digital roadmap. MORE
Digital Health Tech Empowers Patients. For my own work and world at the intersection of consumers/patients + technology + health, I’m keen to learn how AI can scale that kind of knowledge to the consumer at home for self-care. MORE
Talk to me, patients are demanding in unison. Four in five patients say that talking to “me” means they want personalized recommendations to their unique needs – but only one-third of patients say they’re getting that level of service from their healthcare providers. MORE
Organizations need to push their focus beyond just measuring patient satisfaction and onto delivering better healthcare experiences. One way to do that is to expand how organizations use patient surveys MORE
PwC also notes that most physicians (3 in 4) have recommended an app or digital tool to patients. And again, most doctors told PwC they’ve brought up the subject of such digital therapies to patients, and 26% of patients have raised up the topic with their doctors. MORE
Owning the patient experience is about managing 360 degrees of healthcare member care delivery. As consumerism continues to grow in other industries, the expectations of experience are upending other sectors such as healthcare. How do we deliver a successful patient experience? MORE
The consulting team assesses both patient experience and care pathways, beyond just the historical role of selling medical devices to health care providers. MORE
Finally, consumer-patient pressures are playing a positive role in telehealth adoption. As patients have morphed into consumers, now major payors of healthcare, people seek more enchanting, accessible, design-ful experiences as they do in retail. MORE
According to Deloitte’s report in Evidence Based Oncology ( The American Journal of Managed Care publication), many organizations are exploring ways to control costs and enhance care quality for oncology patients (e.g. Patient Centered Medical Homes, CMS’ Oncology Care Model). With many different types of cancer and treatment options, each patient embarks on a personal care journey. Oncology patients often experience a long journey. MORE
False beliefs or stigmas about mental illness can sometimes make people reluctant to seek help or treatment. Adding to the challenge, there is a reported shortage of mental health professionals across the U.S. that has become more dire with the growing opioid addiction epidemic , especially in rural areas MORE
The major trends for #HIMSS this year were digital, data and the patient experience. Generating a 360-degree view of patients requires organizations to undergo a digital transformation, a modernization of every aspect of their organization. A superior patient experience requires both front end and back end systems working together to deliver a seamless experience. MORE
With so many innovative ideas circulating, conference attendees are hard-pressed to cover all of it. To help provide more knowledge in a shorter time span, the Innovation Live exhibit area will be hosting a new format. MORE
Providers are constantly searching for methods to increase patient engagement and improve the patient experience. When patients are actively engaging with their providers, they are involved in the necessary communication and collaboration it takes to maintain a healthy lifestyle and improve health outcomes. Providers who are pursuing high levels of patient satisfaction see their revenue develop rapidly. MORE
Health IT leaders rate updating technology to improve the patient experience as their top objective for 2019, according to the seventh annual Health IT Industry Outlook Survey conducted by Stoltenberg Consulting Inc.For this year’s survey, more MORE
Ramping up value-based care initiatives and improving the patient experience are top priorities for health IT leaders in 2019. MORE
Here’s our trend-weaving of 4 C’s for 2019: costs, consumerism, cyber and care, everywhere… Health care costs will continue to be a mainstream pocketbook issue for patients and caregivers, with consequences for payors, suppliers and ultimately, policymakers. MORE
It means hours spent waiting in a waiting room, surrounded by other patients. Thanks to research and development advancements made by MMJ Technologies, consumers are realizing that all of these areas may only be temporary – and they are demanding a more mobile-centric experience. MORE
To see the full Infographic click here MORE
This week I had the pleasure to give a talk about big data/AI and digital health (buzzword bingo alert) at the Stanford Big Data in Precision Health Conference in Palo Alto. MORE
The United States spends $3.3 trillion every year on healthcare. This is more than any other developed nation in the world. MORE
Across generations, from younger to older patients, cost, transparency and convenience drive consumer satisfaction, Accenture’s latest health consumer survey found. This is driving choice when patients select which health care system to work with, Brian explained. MORE
At Cleveland Clinic, a positive patient experience starts with a little empathy. The health system forged a path to better patient satisfaction by encouraging its clinicians to put themselves into patients' shoes MORE
Consider the voice of a patient before the advent of the Internet in the digital 1.0 Nine in ten patient influencers told WEGO Health that online communities play an important role in their health care decisions. Financial health is part of the patient’s experience now. MORE
The theme of the 10th Annual event is Looking Back, Leaping Forward MORE
Family Financial health Financial wellness Health Consumers Health costs Health Economics Health finance Health policy Health politics Health Quality Health reform Hospital finance Hospitals Money and health Patient experience Stress Transparency Trust MORE
Salesforce announces new additions to Salesforce Health Cloud that improve healthcare through connected, intelligent patient engagement. With new social determinants of health capabilities, care teams have a complete patient profile, empowering them to […]. MORE
Consider how labyrinthine health care processes are, whether we look at patient “journeys” (a nice word for the Rube Goldbergian experience of being a sick patient in the U.S.) Have you read the life changing magic of tidying up , or Spark Joy , books by Marie Kondo ? MORE
The vision/optical industry is one piece of the health/care ecosystem, but the segment has not been as directly impacted by patients’ new consumer muscles until just about now. Data and tech can re-define new experiences,” she said. MORE
The MITRE Corperation's Kristina Sheridan shares how her life experince inspired the Patient Toolkit, which lets patients digitally record symptoms and treatment. MORE
Executives from Dana Farber, Partners, BIDMC and Northwell share tips and insights about working with patients in the tech development process MORE
In September we’ll focus on innovation to help healthcare systems foster and manage innovative projects and prepare strategies to keep pace in the ever-changing world of information and technology MORE
Patients in the U.S. Patients-as-health-consumers are highly influenced by health care costs when assessing their ability or interest in seeking health care, the second chart from the VisitPay survey report illustrates. MORE
As technology in healthcare begins to expand beyond patient interaction and information, more diverse purposes and applications will increase media technologies utilization within hospitals and clinics. MORE
Patient Experience Related Topics Digital Health
MAY 28, 2018
This week I had the pleasure to give a talk about big data/AI and digital health (buzzword bingo alert) at the Stanford Big Data in Precision Health Conference in Palo Alto.
Duane Boise
APRIL 5, 2018
As technology in healthcare begins to expand beyond patient interaction and information, more diverse purposes and applications will increase media technologies utilization within hospitals and clinics.
Duane Boise
JULY 31, 2017
It means hours spent waiting in a waiting room, surrounded by other patients. Thanks to research and development advancements made by MMJ Technologies, consumers are realizing that all of these areas may only be temporary – and they are demanding a more mobile-centric experience.
Healthcare IT News - Telehealth
APRIL 24, 2019
Dr. Soh cautioned that the idea of telehealth should not just be transactional in nature but that care can follow the patient – it is about a community of carers that work with the patient. Rethinking the patient experience.
Mobi Health News
DECEMBER 10, 2018
Boston Children's Hospital chief innovation officer John Brownstein shares insights about the benefits and challenges and evolution with voice technologies amid the growing number of apps and interest from major companies and health systems.
Perficient
AUGUST 30, 2018
Adopting customer-patient centricity across your digital platforms can take shape in various forms and it’s essential to achieve in today’s world, but yet many healthcare provider websites are still organization-centric. Making the shift can be hard on knowing where to begin and the blue-sky approach of keeping the customer-patient individual at the forefront through a highly customized, personalized experience leveraging various technologies can seem very far off on a digital roadmap.
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Healthcare IT News - Telehealth
MARCH 1, 2019
To see the full Infographic click here
Mobi Health News
OCTOBER 17, 2018
The MITRE Corperation's Kristina Sheridan shares how her life experince inspired the Patient Toolkit, which lets patients digitally record symptoms and treatment.
Mobi Health News
SEPTEMBER 28, 2018
Executives from Dana Farber, Partners, BIDMC and Northwell share tips and insights about working with patients in the tech development process
Electronic Health Reporter
MARCH 9, 2019
Salesforce announces new additions to Salesforce Health Cloud that improve healthcare through connected, intelligent patient engagement. With new social determinants of health capabilities, care teams have a complete patient profile, empowering them to […].
FierceHealthIT
MARCH 26, 2019
Ramping up value-based care initiatives and improving the patient experience are top priorities for health IT leaders in 2019.
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FierceHealthIT
FEBRUARY 18, 2019
Healthcare executives identified declining reimbursement, the patient experience, maintaining and upgrading IT, and cybersecurity as the top challenges their facing health systems in 2019
iSALUS Healthcare
APRIL 9, 2019
Providers are constantly searching for methods to increase patient engagement and improve the patient experience. When patients are actively engaging with their providers, they are involved in the necessary communication and collaboration it takes to maintain a healthy lifestyle and improve health outcomes. Providers who are pursuing high levels of patient satisfaction see their revenue develop rapidly.
Consumer eHealth Engagement
JANUARY 15, 2019
According to Deloitte’s report in Evidence Based Oncology ( The American Journal of Managed Care publication), many organizations are exploring ways to control costs and enhance care quality for oncology patients (e.g. Patient Centered Medical Homes, CMS’ Oncology Care Model). With many different types of cancer and treatment options, each patient embarks on a personal care journey. Oncology patients often experience a long journey.
Perficient
MARCH 15, 2018
The major trends for #HIMSS this year were digital, data and the patient experience. Generating a 360-degree view of patients requires organizations to undergo a digital transformation, a modernization of every aspect of their organization. A superior patient experience requires both front end and back end systems working together to deliver a seamless experience.
Mobi Health News
SEPTEMBER 5, 2018
In September we’ll focus on innovation to help healthcare systems foster and manage innovative projects and prepare strategies to keep pace in the ever-changing world of information and technology
Healthcare Guys
OCTOBER 23, 2018
In todays digital world, customer experience is everything. In nearly every industry, consumers who are unsatisfied with the service they receive or by an experience they have with an organization will seek that service elsewhere.
Electronic Health Reporter
JUNE 6, 2018
All considered, imagine a situation where patient-centric care actually involves the patient, and patient engagement is not […]. The article The Right Population Health Analytics to Transform the Patient Experience appeared first on electronichealthreporter.com.
FierceHealthIT
APRIL 2, 2019
Organizations need to push their focus beyond just measuring patient satisfaction and onto delivering better healthcare experiences. One way to do that is to expand how organizations use patient surveys
eVisit
AUGUST 30, 2017
False beliefs or stigmas about mental illness can sometimes make people reluctant to seek help or treatment. Adding to the challenge, there is a reported shortage of mental health professionals across the U.S. that has become more dire with the growing opioid addiction epidemic , especially in rural areas
Health Populi
APRIL 17, 2019
Consider the voice of a patient before the advent of the Internet in the digital 1.0 Nine in ten patient influencers told WEGO Health that online communities play an important role in their health care decisions. Financial health is part of the patient’s experience now.
eVisit
JANUARY 31, 2019
The United States spends $3.3 trillion every year on healthcare. This is more than any other developed nation in the world.
Society for Participatory Medicine
JANUARY 17, 2018
Opportunities and Challenges in Patient Experience: What’s Next? ”, he points out that while medicine can diagnose, only the patient can say what the real problem is in their life. That’s just one aspect of participatory medicine in patient experience.
Health Populi
APRIL 14, 2019
Finally, consumer-patient pressures are playing a positive role in telehealth adoption. As patients have morphed into consumers, now major payors of healthcare, people seek more enchanting, accessible, design-ful experiences as they do in retail.
Health Populi
FEBRUARY 7, 2019
Talk to me, patients are demanding in unison. Four in five patients say that talking to “me” means they want personalized recommendations to their unique needs – but only one-third of patients say they’re getting that level of service from their healthcare providers.
Health Populi
APRIL 1, 2019
Patients in the U.S. Patients-as-health-consumers are highly influenced by health care costs when assessing their ability or interest in seeking health care, the second chart from the VisitPay survey report illustrates.
Health Populi
APRIL 2, 2019
Family Financial health Financial wellness Health Consumers Health costs Health Economics Health finance Health policy Health politics Health Quality Health reform Hospital finance Hospitals Money and health Patient experience Stress Transparency Trust
Health Populi
FEBRUARY 20, 2019
Across generations, from younger to older patients, cost, transparency and convenience drive consumer satisfaction, Accenture’s latest health consumer survey found. This is driving choice when patients select which health care system to work with, Brian explained.
Health Populi
FEBRUARY 26, 2019
What industry compels its “consumers” to wait longer and travel further for services more than any other in a person’s daily life? That would be health care, a report from Altarum notes.
Mobi Health News
FEBRUARY 20, 2018
With so many innovative ideas circulating, conference attendees are hard-pressed to cover all of it. To help provide more knowledge in a shorter time span, the Innovation Live exhibit area will be hosting a new format.
Health Populi
JANUARY 21, 2019
Consider how labyrinthine health care processes are, whether we look at patient “journeys” (a nice word for the Rube Goldbergian experience of being a sick patient in the U.S.) Have you read the life changing magic of tidying up , or Spark Joy , books by Marie Kondo ?
Mobi Health News
JANUARY 28, 2019
The theme of the 10th Annual event is Looking Back, Leaping Forward
hea!thcare innovation - Clinical IT
MARCH 20, 2019
Health IT leaders rate updating technology to improve the patient experience as their top objective for 2019, according to the seventh annual Health IT Industry Outlook Survey conducted by Stoltenberg Consulting Inc.For this year’s survey, more
Health Populi
MARCH 21, 2019
The vision/optical industry is one piece of the health/care ecosystem, but the segment has not been as directly impacted by patients’ new consumer muscles until just about now. Data and tech can re-define new experiences,” she said.
Health Populi
MARCH 11, 2019
This book picks up where The Patient Will See You Now and The Creative Destruction of Medicine leave off…on the future of medicine, versus what’s led up to where we are now. ” AI can help us restore the humanity between physicians and patients.
Health Populi
JANUARY 20, 2019
The consulting team assesses both patient experience and care pathways, beyond just the historical role of selling medical devices to health care providers.
FierceHealthIT
APRIL 20, 2018
At Cleveland Clinic, a positive patient experience starts with a little empathy. The health system forged a path to better patient satisfaction by encouraging its clinicians to put themselves into patients' shoes
Health Populi
JANUARY 30, 2019
PwC also notes that most physicians (3 in 4) have recommended an app or digital tool to patients. And again, most doctors told PwC they’ve brought up the subject of such digital therapies to patients, and 26% of patients have raised up the topic with their doctors.
Health Populi
JANUARY 6, 2019
Digital Health Tech Empowers Patients. For my own work and world at the intersection of consumers/patients + technology + health, I’m keen to learn how AI can scale that kind of knowledge to the consumer at home for self-care.
Health Populi
DECEMBER 25, 2018
Here’s our trend-weaving of 4 C’s for 2019: costs, consumerism, cyber and care, everywhere… Health care costs will continue to be a mainstream pocketbook issue for patients and caregivers, with consequences for payors, suppliers and ultimately, policymakers.
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