Electronic Health Reporter

AUGUST 3, 2021

Consumers accustomed to Amazon-like retail experiences are now embracing digital across personal transactions, including healthcare. […]. The article The Outsized Impact of Digital Engagement On Patient Experience appeared first on electronichealthreporter.com.

Patient Experience 196

Patient Experience 196

Mobi Health News

APRIL 8, 2020

Certain healthcare use cases are ripe for AI, but still must provide a human touch to truly benefit patient experience.

Patient Experience 311

Patient Experience 311

Electronic Health Reporter

MARCH 24, 2021

In 2021 patients expect a digital health experience that is on par with their favorite consumer brand. The article Piecing Together The Fragmented Patient Experience appeared first on electronichealthreporter.com. While COVID has forced many healthcare services to rapidly adopt digital […].

Patient Experience 149

Patient Experience Digital Health 149

Mobi Health News

MAY 1, 2019

In May, MobiHealthNews and our sister publications will look at patient experience, and especially the tech that makes it tick.

Patient Experience 244

Patient Experience 244

Electronic Health Reporter

SEPTEMBER 19, 2023

healthcare system, patients often find themselves in a perplexing situation where the quality of clinical care can be excellent, but the overall patient experience may […] The article The Role of Digital Tools In Enhancing the Patient Experience and Value-Based Care appeared first on electronichealthreporter.com.

Patient Experience 91

Patient Experience 91

FierceHealthIT

AUGUST 24, 2023

Though hospitals’ patient experience scores broadly suffered during the COVID-19 pandemic, the “unprecedented” declines were greatest among facilities that were already facing staffing issues prior | Patient experience score declines were steepest among facilities already understaffed or poorly rated, though no hospital exited 2021 with their HCAHPS (..)

Patient Experience 98

Patient Experience 98

Healthcare IT Today

APRIL 21, 2023

Furthermore, Intermountain Health wants to build customer preferences into each individual’s record so that every caregiver the patient meets with understands fully what they need and where they are on their patient journey.

Patient Experience 99

Patient Experience Healthcare IT Health IT Leadership 99

Health Populi

AUGUST 23, 2021

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. The post Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Patient Experience 208

Patient Experience Medical Billing Telehealth Health Information 208

Electronic Health Reporter

AUGUST 5, 2021

The healthcare industry has one of the worst reputations when it comes to customer experience. The article How To Improve The Healthcare Patient Experience appeared first on electronichealthreporter.com. A recent Salesforce study revealed that nearly half of consumers are unhappy with […].

Patient Experience 142

Patient Experience Digital Health 142

Electronic Health Reporter

JULY 14, 2020

By Mike Pietig, vice president of healthcare experience, Avtex. Communication is core to delivering exceptional patient experiences every day. In the midst of the COVID-19 crisis, and as patients and their providers slowly move forward, […].

Patient Experience 176

Patient Experience 176

Healthcare IT News - Telehealth

NOVEMBER 14, 2023

"In gastroenterology, where access and cost have become the focus of health plans, hybrid collaboration enables multidisciplinary care, standardized outcome measurement and an exemplary patient experience.

Patient Experience 135

Patient Experience Telemedicine EHR Healthcare IT 135

Mobi Health News

APRIL 2, 2021

Clinic to Cloud, a Sydney-based clinical and practice management software provider, has revamped its Patient Portal to improve patient experience. HOW IT WORKS.

Patient Experience 172

Patient Experience Digital Health Health Technology 172

Electronic Health Reporter

JANUARY 28, 2021

The article Why Patient Experience Is Key To Post-COVID Growth appeared first on electronichealthreporter.com. COVID-19 has disrupted industries, and nowhere is it more apparent than in healthcare. Given the urgency of addressing the pandemic – from ensuring new protocols are in place amidst […].

Patient Experience 195

Patient Experience 195

Electronic Health Reporter

FEBRUARY 18, 2022

Your patients should be at the heart of everything you do as an audiologist. These tips can help you to build and strengthen your relationships with your patients so they keep coming back and recommend […]. The article Patient Experience Tips For Audiologists appeared first on electronichealthreporter.com.

Patient Experience 103

Patient Experience 103

Mobi Health News

APRIL 21, 2023

CEO Manav Sevak joins HIMSSCast to discuss Memora Health's tech platform that aims to help patients and providers manage complex care. The startup recently raised $30 million.

Patient Experience 224

Patient Experience 224

Electronic Health Reporter

FEBRUARY 25, 2021

Mobile communication technology in healthcare has the potential to improve the patient experience greatly. The article How Does Mobile Communication Impact The Patient Experience? With a 75% increase in usage last year, telehealth has proven itself a valuable tool […].

Patient Experience 149

Patient Experience Telehealth 149

Digital Health Global

MAY 10, 2023

As healthcare professionals, it is our duty to keep up with and adopt new technologies in order to offer the best possible care to our patients. Patient experience has become a primary focus in our industry, and the digital transformation has provided new ways to enhance it.

Patient Experience 98

Patient Experience Telemedicine EHR Mobile Health 98

Digital Health Global

DECEMBER 5, 2023

Discover how digital health might improve patient experiences and change the future of Alzheimer’s care by downloading the white paper here. Aptar Digital Health is dedicated to contributing to this revolutionary landscape by improving the lives of those affected by Alzheimer’s disease.

Digital Health 52

Digital Health Patient Experience Healthcare Innovation Drug Development 52

Healthcare IT News - Telehealth

JUNE 15, 2022

Feature More than ever before, healthcare organizations are working harder to prioritize the patient experience. Mere "patient engagement" isn't enough anymore. Health IT and racial justice: Expanding access, ending disparities, empowering communities. Health IT Investment: The Next Five Years.

Patient Experience 107

Patient Experience Telehealth Telemedicine Digital Health 107

Healthcare IT Today

MARCH 14, 2022

The term “consumer experience” has become more prevalent in healthcare over the past couple of years. Many Health IT companies and organizations use the term interchangeably with “patient experience”. Patients Are Not Homogenous Day 1 […]. That is a mistake according to an expert panel at the 2022 HIMSS conference.

Patient Experience 111

Patient Experience Health IT Healthcare IT Leadership 111

Electronic Health Reporter

MARCH 16, 2022

The article 6 Ways To Improve The Telehealth Patient Experience appeared first on electronichealthreporter.com. The COVID-19 surge did not stop healthcare workers from fulfilling their oath and addressing medical concerns quickly and appropriately. Telehealth is not a novel idea; […].

Patient Experience 133

Patient Experience Telehealth 133

Healthcare IT Today

AUGUST 7, 2023

For the 120th episode of the Healthcare IT Podcast , we are taking a look at the patient experience outside of the hospital. We kick off this episode by detailing our own experiences with care outside of hospitals and clinics. We kick off this episode by detailing our own experiences with care outside of hospitals and clinics.

Patient Experience 81

Patient Experience Healthcare IT Telehealth Remote care 81

Mobi Health News

MARCH 27, 2023

Maulik Majmudar, chief medical officer and cofounder of Biofourmis, discusses why healthcare often struggles to address the consumer experience.

Patient Experience 260

Patient Experience 260

Mobi Health News

JUNE 24, 2019

Provider organizations have missed the mark with patient experience in the past, but involving patient voices on panels and "listening tours" may be key to improving in the future.

Patient Experience 272

Patient Experience 272

Healthcare IT Today

JULY 20, 2021

This week’s chat will be hosted by John Lynn (@techguy) on the topic “Best and Worst Patient Experiences.” ” Many healthcare organizations are starting to put extra effort into the patient experience. In the past, […].

Patient Experience 116

Patient Experience Healthcare IT 116

Electronic Health Reporter

JUNE 22, 2023

Developed by the Institute for Healthcare Improvement (IHI), the Triple Aim provides […] The article The Triple Aim In Healthcare: Advancing Quality, Reducing Costs, and Improving Patient Experience appeared first on electronichealthreporter.com.

Patient Experience 91

Patient Experience Healthcare Improvement 91

Electronic Health Reporter

OCTOBER 14, 2022

For years, patients had only a few channels in which they could interact with their healthcare providers. The article How To Turn Telehealth Into a Comprehensive Digital Patient Experience appeared first on electronichealthreporter.com. They saw their care team in-person during check-ups, interfaced with […].

Patient Experience 103

Patient Experience Telehealth 103

Healthcare IT Today

MAY 4, 2023

As a result, patient care has suffered, with a recent study conducted by Weave revealing that nearly two in three patients have felt rushed, not heard, or not paid attention to by their healthcare provider in the last 12 months.

Patient Experience 83

Patient Experience Leadership Healthcare IT 83

Healthcare IT Today

APRIL 19, 2022

There is little doubt that a good patient experience leads to better outcomes. A “good experience”, however, is a moving target that is shaped by consumer experiences in other industries like retail, banking, and hospitality. Patients are beginning to expect more personalized care.

Patient Experience 102

Patient Experience Healthcare IT Leadership 102

Healthcare IT Today

JANUARY 20, 2023

In an increasingly competitive world for patient loyalty, it is crucial the patient focuses on their health and not on chasing down billing errors. A seamless billing process improves the patient experience and allows patient health to be prioritized without distractions. So interesting!

Patient Experience 89

Patient Experience RCM Healthcare IT Health IT 89

Healthcare IT Today

MARCH 31, 2022

Despite the staffing and logistical challenges brought on by the pandemic, forward-thinking healthcare organizations like HealthLinc remain focused on improving overall patient experience and addressing health equity.

Patient Experience 102

Patient Experience Healthcare IT Leadership 102

Healthcare IT Today

SEPTEMBER 14, 2020

Healthcare systems need to have a plan to provide better patient care and combat systemic racism. I am looking forward to discussing this with Sachin Jain, MD at the upcoming Patient Experience Symposium. Moving from a company statement about racism and diversity to an action plan is a wide gap.

Patient Experience 100

Patient Experience Healthcare IT Health IT Leadership 100

Electronic Health Reporter

APRIL 29, 2019

trillion, and as part of this spend, healthcare providers are looking to digitally transform by innovating legacy processes and driving better patient experiences. The article How Digital Technologies Will Transform the Patient Experience appeared first on electronichealthreporter.com.

Patient Experience 143

Patient Experience 143

Electronic Health Reporter

JULY 1, 2020

To ensure that their patients are comfortable, healthcare providers need to make sure they are improving the customer experience […]. The article Using Tech To Improve The Patient Experience appeared first on electronichealthreporter.com.

Patient Experience 91

Patient Experience 91

Electronic Health Reporter

FEBRUARY 26, 2020

The article Using Technology To Enhance The Patient Experience appeared first on electronichealthreporter.com. With the fourth technological revolution in full swing, more and more digital innovations are changing the world we live in.

Patient Experience 107

Patient Experience 107