Mobi Health News

APRIL 21, 2023

CEO Manav Sevak joins HIMSSCast to discuss Memora Health's tech platform that aims to help patients and providers manage complex care. The startup recently raised $30 million.

Patient Experience 287

Patient Experience 287

Healthcare IT News - Telehealth

MAY 1, 2024

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. What aspects of a hospital's or health system's patient experience can telemedicine touch? How exactly can telehealth improve these aspects of the patient experience?

Patient Experience 206

Patient Experience Telemedicine Telehealth Primary Care 206

Mobi Health News

MARCH 7, 2024

DAX copilot will be embedded into Epic systems and use generative AI to help providers focus more on patients and less on administrative tasks such as clinical notes.

Patient Experience 287

Patient Experience 287

Healthcare IT Today

APRIL 17, 2025

However, there has been a persistent call to measure success through a new lensthe patient experience. But through observation and personal reflection over time, Ive realized that patient experience is the lifeblood of a thriving healthcare practice. Theres another side to this thats sometimes overlooked.

Patient Experience 64

Patient Experience Telehealth Healthcare IT Health IT 64

Healthcare IT Today

MAY 13, 2025

Russell Senger, Vice President of Community Development at The Beryl Institute , describes in this video the multiplicity of services focused on “improving the patient experience” and how they play out at the Institute’s conference.

Patient Experience 64

Patient Experience Healthcare IT Health IT 64

Mobi Health News

APRIL 18, 2023

Julie Rish, associate chief improvement officer of design at the Cleveland Clinic, explains how human-centered design could help healthcare organizations create digital tools that ensure the end user — the patient — is kept at the center.

Patient Experience 253

Patient Experience 253

KevinMD

NOVEMBER 4, 2021

After attending the first telehealth awareness week hosted by the American Telemedicine Association, I’ve become aware that there are more possibilities to improve clinical operations and patient experience with telehealth.

Patient Experience 440

Patient Experience Telehealth Telemedicine Mobile Health 440

Mobi Health News

MARCH 28, 2025

The report said the technology has helped reduce clinician burnout while improving documentation quality and the patient experience.

Patient Experience 282

Patient Experience 282

Mobi Health News

MARCH 28, 2024

The health system is looking to improve patient experience with more face-to-face clinician time.

Patient Experience 300

Patient Experience 300

Health Populi

APRIL 28, 2025

In the context of loneliness, patients experience a range of feelings: most likely, anxiety (among over three-fourths of lonely patients), depression or sadness (among 63%), fear (for 43% of people), misunderstanding and mistrust (for 2 in 5 patients).

Patient Experience 156

Patient Experience Pharmaceuticals Connected Health Mental health 156

Healthcare IT News - Telehealth

OCTOBER 23, 2024

"We feel a great responsibility to leverage the power of AI to drive employee productivity and enhance patient experiences,” said Smita Hashim, chief product officer at Zoom, noting that nearly 140,000 healthcare organizations worldwide now use the platform.

Patient Experience 187

Patient Experience Telehealth Healthcare IT healthcare technology 187

Healthcare IT Today

APRIL 1, 2025

Quantitative data from unsolicited feedback reveals the prevalence of topics and pain points in the conversations, while qualitative data from individual conversations captures the authentic voices and emotions within the patient experience–from patients and caregivers to agents and HCPs.

Patient Experience 98

Patient Experience Healthcare IT Leadership Health IT 98

Healthcare IT News - Telehealth

JANUARY 30, 2025

Zoom's funding will help the seven-year-old company better tackle documentation burnout, improve patient experiences, and expand its team. WHY IT MATTERS The developer of the ambient artificial intelligence technology, Suki Assistant, has raised $168 million to date, according to an announcement Thursday.

Patient Experience 153

Patient Experience Telehealth Healthcare IT 153

Healthcare IT Today

OCTOBER 15, 2024

Today, Nirvana’s platform improves the patient experience by allowing patients to pay confidently upfront at the time of the visit, which simplifies the appointment booking experience as a whole. For providers, this also substantially reduces claim denials for their finance and RCM teams.

Patient Experience 117

Patient Experience RCM EMR Primary Care 117

Healthcare IT Today

JANUARY 8, 2025

Many of the speakers at conferences last year pleaded with audiences to put more effort into adopting modern approaches to better solve healthcares challenges like patient experience, interoperability, administrative burden, and improved outcomes. Not only does this relieve administrative burden, it also improves patient experience.

Interoperability 110

Interoperability Patient Experience EHR Healthcare IT 110

Mobi Health News

MARCH 12, 2024

Experts shared insights into change leadership and management strategies, with a focus on mindset shifts and care model modifications that can boost patient experience and safety.

Leadership 287

Leadership Nursing Patient Experience 287

Health Populi

APRIL 2, 2025

CVS Health’s recent research report into the critical role of consumer experience in health care quantifies the return on investing in UX and CX design for improving medication adherence.

Pharmaceuticals 156

Pharmaceuticals Medical Billing Patient Experience Digital Health 156

Healthcare IT Today

MAY 6, 2025

About Jordan Munson, RN, MSN Jordan Munson is a seasoned nurse with over a decade of experience in direct patient care and a deep commitment to patient advocacy.

Patient Experience 94

Patient Experience healthcare technology Nursing Healthcare IT 94

Mobi Health News

AUGUST 18, 2023

Ravideep Singh discusses why architects must design hospitals with sustainable infrastructure in mind to improve the effectiveness and efficiency of healthcare systems and the patient experience.

Digital Health 239

Digital Health Patient Experience 239

Health Populi

OCTOBER 22, 2021

Health Populi’s Hot Points : Consider just the line item of “customer and patient services,” and one of all of our least-favorite patient experiences: the dreaded call center. This last graphic from the McKinsey report illustrates the pain points for patients engaging with payers’ call centers.

Patient Experience 436

Patient Experience Interoperability Nursing Connected Health 436

Healthcare IT News - Telehealth

FEBRUARY 17, 2025

Ensure the best potential to address organizational workforce, clinical, business and IT needs while improving access to care, patient experience and quality outcomes. Finally, the technology is integrated with the EHR, ensuring all clinically relevant data is captured for a holistic view of patient care.

Telemedicine 150

Telemedicine Nursing Telehealth Patient Experience 150

Healthcare IT Today

JANUARY 23, 2025

Trailblazing Technology Enhances Patient Engagement and Satisfaction, Leading to Improved Care Outcomes Relias , the trusted education and workforce enablement partner to 12,000 healthcare organizations, announces its acquisition of Feedtrail HealthcareXM , a company specializing in patient and employee experience, and reputation management.

Patient Experience 64

Patient Experience EHR Healthcare IT Health IT 64

Healthcare IT Today

APRIL 24, 2025

With 69 percent of patients willing to switch providers for better service , healthcare organizations must prioritize patient experience and operational efficiency to stay competitive. With advancements in technology and AI tools, healthcare is increasingly being compared to industries like retail and hospitality.

Patient Experience 64

Patient Experience Healthcare Innovation Healthcare IT Health IT 64

Healthcare IT Today

FEBRUARY 5, 2025

Bolstered by the data foundation and deep analytical insights provided by HealthCatalyst Ignite Data and Analytics, the combination of Upfronts technology and Health Catalyst Ignite will aim to help healthcare clients provide their patients with the best possible care. Were looking forward to whats ahead.

Patient Experience 67

Patient Experience Healthcare Improvement Healthcare IT Health IT 67

Healthcare IT News - Telehealth

MAY 12, 2025

" At full implementation, the health system hopes to see a reduction in patient discharge times and increased patient throughput across units with virtual nursing. And in the future it hopes to measure patient experience scores.

Nursing 151

Nursing Patient Experience EHR Telemedicine 151

Healthcare IT News - Telehealth

OCTOBER 14, 2024

As the population ages and life expectancy increases, delivering high-quality care that achieves optimal health outcomes, enhances patient experiences, and reduces costs is essential for the future of healthcare in the U.S. How will outcomes improve with the addition of these healthcare technologies?

Telehealth 161

Telehealth healthcare technology Patient Experience HIPAA 161

Healthcare IT Today

MAY 17, 2025

Read more… Seeking a Seamless Patient Experience. John Lynn connected with Russell Senger at The Beryl Institute, which emphasizes that patient experience efforts must extend to everybody in the healthcare organization from clinicians to front desk workers.

Patient Experience 75

Patient Experience Life Science Healthcare IT Pharmaceuticals 75

Health Populi

AUGUST 2, 2021

The article discusses the promises and problems with a growing supply of new companies targeting the patient billing, payment, and revenue-cycle management space, most of which are painted with the brush of improving “patient experience.”

Patient Experience 334

Patient Experience Medical Billing Pharmaceuticals 334

Healthcare IT Today

DECEMBER 17, 2024

For instance, just as retail customers can access various payment options, providers can offer patients choices, from installment-based payment plans to financing for high-ticket procedures. This model ensures no patient is forced to forgo care due to cost alone.

Medical Billing 103

Medical Billing Patient Experience Healthcare IT Health IT 103

Healthcare IT Today

MAY 12, 2025

Next, we talk about some of the pressures healthcare marketers, patient experience, and PR folks are currently experiencing. What are the pressures that healthcare marketers, patient experience & PR folks are experiencing right now? How will healthcare marketing and communications thrive in the coming year?

Healthcare IT 67

Healthcare IT Patient Experience Health IT Leadership 67

Healthcare IT News - Telehealth

JULY 22, 2024

This opened the door to inconsistencies in processes that could lead to delays and affect the patient experience. By reducing the need for patients to travel and wait for advanced imaging , staff knew they could make a significant impact. A lways prioritize the patient experience.

Patient Experience 196

Patient Experience Healthcare IT 196

Healthcare IT Today

NOVEMBER 2, 2024

Read more… Healthcare IT Today Podcast : Is Patient Experience Marketing or Tech ? John and Colin debate this topic and ask if patient experience suffers because organizations have to bridge the gap between marketing and tech. Read more… AI’s Place in Physician Compensation and Contract Compliance.

Healthcare IT 90

Healthcare IT RCM Patient Experience Health Data 90

Healthcare IT Today

DECEMBER 24, 2024

With at-home diagnostic tools like blood and urine tests and advanced remote monitoring tools, patients can engage more proactively in their care in collaboration with their care providers, fostering better outcomes for chronic conditions. Equity in healthcare must also take center stage to improve the overall patient experience.

Mental health 88

Mental health Health IT Primary Care Patient Experience 88

Healthcare IT Today

OCTOBER 31, 2024

NextGen has consolidated its patient-facing solutions under a single umbrella – dubbed Closed Loop Practice and Patient Experience – and dedicating more resources to help improve the overall patient experience. Just Steady Improvement.

RCM 75

RCM Patient Experience Healthcare IT EMR 75