The Next Frontier in Health Tech: Improving the Patient Experience

Digital Health

This week I had the pleasure to give a talk about big data/AI and digital health (buzzword bingo alert) at the Stanford Big Data in Precision Health Conference in Palo Alto.

Focus on patient experience: If the patient is a consumer, patient experience is paramount

Mobi Health News

In May, MobiHealthNews and our sister publications will look at patient experience, and especially the tech that makes it tick

Balancing technology, personal touch in patient experience

Mobi Health News

Yesterday at The Atlantic's Pulse summit, providers discussed the balancing act of engaging patients through digital tools without losing their personal, human touch.

How healthcare systems are preparing for innovation with patient experience front and center

Mobi Health News

Provider organizations have missed the mark with patient experience in the past, but involving patient voices on panels and "listening tours" may be key to improving in the future.

Imperfect solutions: How health tech has harmed patient experience

Mobi Health News

Not all implementations have been smooth sailing for those seeking care

Value-based care and rethinking the patient experience

Healthcare IT News - Telehealth

Dr. Soh cautioned that the idea of telehealth should not just be transactional in nature but that care can follow the patient – it is about a community of carers that work with the patient. Rethinking the patient experience.

Improve the Patient Experience with a 360-Degree Approach

Perficient

Owning the patient experience is about managing 360 degrees of healthcare member care delivery. As consumerism continues to grow in other industries, the expectations of experience are upending other sectors such as healthcare. How do we deliver a successful patient experience?

How Virtual Reality Can Improve the Patient Experience in Healthcare

Duane Boise

As technology in healthcare begins to expand beyond patient interaction and information, more diverse purposes and applications will increase media technologies utilization within hospitals and clinics.

Voice tech: Tool to unburden physicians, improve patient experience

Mobi Health News

Boston Children's Hospital chief innovation officer John Brownstein shares insights about the benefits and challenges and evolution with voice technologies amid the growing number of apps and interest from major companies and health systems.

Innovators use digital tools to translate patient experiences into meaningful data

Mobi Health News

The MITRE Corperation's Kristina Sheridan shares how her life experince inspired the Patient Toolkit, which lets patients digitally record symptoms and treatment.

Technologies Providing A Greater Patient Experience

Electronic Health Reporter

Whether you work in a hospital, dentist, doctor or dermatologist’s office, providing your patients with a positive experience should be a priority. The article Technologies Providing A Greater Patient Experience appeared first on electronichealthreporter.com.

Mastering Customer-Patient Experiences Across Healthcare Websites

Perficient

Adopting customer-patient centricity across your digital platforms can take shape in various forms and it’s essential to achieve in today’s world, but yet many healthcare provider websites are still organization-centric. Making the shift can be hard on knowing where to begin and the blue-sky approach of keeping the customer-patient individual at the forefront through a highly customized, personalized experience leveraging various technologies can seem very far off on a digital roadmap.

How Digital Technologies Will Transform the Patient Experience

Electronic Health Reporter

trillion, and as part of this spend, healthcare providers are looking to digitally transform by innovating legacy processes and driving better patient experiences. The article How Digital Technologies Will Transform the Patient Experience appeared first on electronichealthreporter.com.

The Fight For A More Mobile-Centric Patient Experience

Duane Boise

It means hours spent waiting in a waiting room, surrounded by other patients. Thanks to research and development advancements made by MMJ Technologies, consumers are realizing that all of these areas may only be temporary – and they are demanding a more mobile-centric experience.

How hospitals can engage consumers to innovate a new patient experience

Mobi Health News

Executives from Dana Farber, Partners, BIDMC and Northwell share tips and insights about working with patients in the tech development process

Uber Health powers Grand Rounds, Carisk Partners' transportation; Wellpepper, eVideon offer joint patient experience product; and more digital health deals

Mobi Health News

Also: Optima Health adopts Cardinal Analytx's AI insight platform; Canopy Health launches patient app powered by Anexinent

Reducing costs, improving patient experience top of mind for health system leaders: survey

FierceHealthIT

Healthcare executives identified declining reimbursement, the patient experience, maintaining and upgrading IT, and cybersecurity as the top challenges their facing health systems in 2019

Healthcare innovation solving problems and improving the patient experience

Mobi Health News

In September we’ll focus on innovation to help healthcare systems foster and manage innovative projects and prepare strategies to keep pace in the ever-changing world of information and technology

IT leaders prioritizing patient experience, value-based care in 2019, survey finds

FierceHealthIT

Ramping up value-based care initiatives and improving the patient experience are top priorities for health IT leaders in 2019.

#HIMSS18: Digital, Data and the Patient Experience

Perficient

The major trends for #HIMSS this year were digital, data and the patient experience. Generating a 360-degree view of patients requires organizations to undergo a digital transformation, a modernization of every aspect of their organization. A superior patient experience requires both front end and back end systems working together to deliver a seamless experience.

Oncology Patients experience a personalized journey with interventions and education for better care

Consumer eHealth Engagement

According to Deloitte’s report in Evidence Based Oncology ( The American Journal of Managed Care publication), many organizations are exploring ways to control costs and enhance care quality for oncology patients (e.g. Patient Centered Medical Homes, CMS’ Oncology Care Model). With many different types of cancer and treatment options, each patient embarks on a personal care journey. Oncology patients often experience a long journey.

Industry Voices— Six types of healthcare surveys that can improve patient experiences

FierceHealthIT

Organizations need to push their focus beyond just measuring patient satisfaction and onto delivering better healthcare experiences. One way to do that is to expand how organizations use patient surveys

Virtual Monitoring How It Can Improve The Patient Experience

Healthcare Guys

In todays digital world, customer experience is everything. In nearly every industry, consumers who are unsatisfied with the service they receive or by an experience they have with an organization will seek that service elsewhere.

3 Ways that Telehealth Improves the Patient Experience

iSALUS Healthcare

Providers are constantly searching for methods to increase patient engagement and improve the patient experience. When patients are actively engaging with their providers, they are involved in the necessary communication and collaboration it takes to maintain a healthy lifestyle and improve health outcomes. Providers who are pursuing high levels of patient satisfaction see their revenue develop rapidly.

3 Ways to Improve the Patient Experience in Mental Health

eVisit

False beliefs or stigmas about mental illness can sometimes make people reluctant to seek help or treatment. Adding to the challenge, there is a reported shortage of mental health professionals across the U.S. that has become more dire with the growing opioid addiction epidemic , especially in rural areas

Cleveland Clinic and HIMSS Patient Experience Summit call-for-proposals closes Feb. 5

Mobi Health News

The theme of the 10th Annual event is Looking Back, Leaping Forward

“Transforming the Culture of Care” session 2: Patient Experience panel

Society for Participatory Medicine

Opportunities and Challenges in Patient Experience: What’s Next? ”, he points out that while medicine can diagnose, only the patient can say what the real problem is in their life. That’s just one aspect of participatory medicine in patient experience.

New at HIMSS18: Lightning sessions on blockchain, cloud, ransomware and patient experience

Mobi Health News

With so many innovative ideas circulating, conference attendees are hard-pressed to cover all of it. To help provide more knowledge in a shorter time span, the Innovation Live exhibit area will be hosting a new format.

Salesforce Delivers Health Cloud Innovations to Personalize Patient Experiences, Improve Outcomes

Electronic Health Reporter

Salesforce announces new additions to Salesforce Health Cloud that improve healthcare through connected, intelligent patient engagement. With new social determinants of health capabilities, care teams have a complete patient profile, empowering them to […].

Industry Voices—Want to improve the patient experience? Start by meeting patients where they spend their digital lives

FierceHealthIT

Modern technology has made it possible to radically improve physician-patient interactions. Give patients the option to choose, and they will find the best tools for their unique mix of health issues, privacy concerns, and personal preferences

The Persistent Rural/Urban Broadband Gap Is Bad for Health

Health Populi

Furthermore, net neutrality is also an important underpinning for fast health care connections that deliver access to telehealth and virtual health channels that can scale care to under-served people, patients, and caregivers. In the U.S.,

When Will Self-Service Come to Health Care?

Health Populi

Yet despite increased use of EHRs by clinicians and smartphones and wireless technology by patients, the fundamental approaches to managing hypertension, diabetes, and chronic lung disease have remained the same for 50 years… The physician–patient encounter is health care’s choke point.

Healthcare Just Got SMAC’ed – Accenture’s Post-Digital Era for Health

Health Populi

Adopting these applications can help health care reduce costs, drive labor efficiency and support people-centered design and experience. We live on-demand lives in daily life-flows and tasks, so people expect that experience and service level in health care.

Survey: Improving Patient Experiences a Top Priority for HIT Leaders in 2019

hea!thcare innovation - Clinical IT

Health IT leaders rate updating technology to improve the patient experience as their top objective for 2019, according to the seventh annual Health IT Industry Outlook Survey conducted by Stoltenberg Consulting Inc.For this year’s survey, more

Telehealth vs conventional medical treatment: How telemedicine improves the patient experience and lowers patient costs.

eVisit

The United States spends $3.3 trillion every year on healthcare. This is more than any other developed nation in the world.

Health Consumers Are Now Amazon-Primed for Healthcare – HealthConsuming Explains, Part 2

Health Populi

As patients now assume the role of health consumer, they rationally expect retail-level experiences with greater first-dollar payment for health insurance, health care services and medical products like prescription drugs. ” People trust Amazon for daily retail experiences.

Listen Up, Healthcare: Hear The Patient’s Voice!

Health Populi

Consider the voice of a patient before the advent of the Internet in the digital 1.0 Nine in ten patient influencers told WEGO Health that online communities play an important role in their health care decisions. Financial health is part of the patient’s experience now.

The Expectation Gap Between What Patients Want Vs What They Get

Health Populi

Talk to me, patients are demanding in unison. Four in five patients say that talking to “me” means they want personalized recommendations to their unique needs – but only one-third of patients say they’re getting that level of service from their healthcare providers.

The Right Population Health Analytics to Transform the Patient Experience

Electronic Health Reporter

All considered, imagine a situation where patient-centric care actually involves the patient, and patient engagement is not […]. The article The Right Population Health Analytics to Transform the Patient Experience appeared first on electronichealthreporter.com.

Cleveland Clinic's path to a better patient experience began with a focus on empathy

FierceHealthIT

At Cleveland Clinic, a positive patient experience starts with a little empathy. The health system forged a path to better patient satisfaction by encouraging its clinicians to put themselves into patients' shoes