Electronic Health Reporter

AUGUST 3, 2021

The pandemic has created a sense of urgency around improving patient engagement. Consumers accustomed to Amazon-like retail experiences are now embracing digital across personal transactions, including healthcare. […]. The article The Outsized Impact of Digital Engagement On Patient Experience appeared first on electronichealthreporter.com. Editorial Digital Patient Engagement Firstsource Noel Felipe patient experience

Patient Experience 154

Patient Experience 154

Electronic Health Reporter

AUGUST 5, 2021

The healthcare industry has one of the worst reputations when it comes to customer experience. The article How To Improve The Healthcare Patient Experience appeared first on electronichealthreporter.com. Editorial Anexinet improving patient experience Jeremy Dadzie patient engagementThis article is copyrighted strictly for Electronic Health Reporter. Illegal copying is prohibited. By Jeremy Dadzie, digital health strategist, Anexinet.

Patient Experience 113

Patient Experience Digital Health 113

Healthcare IT Today

SEPTEMBER 21, 2021

There’s nothing better than learning about enhancing the digital patient experience than to hear from people who have been on the front lines doing it.

Patient Experience 87

Patient Experience Healthcare IT Health IT 87

Health Populi

AUGUST 23, 2021

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. Patients-as-consumers in the U.S.

Patient Experience 203

Patient Experience Digital Health Health Information Telehealth 203

Advertiser: Frontline Group

Frontline Call Center and VBurchett Consulting are joining forces in modern patient care with a new patient engagement center that utilizes telemedicine.

Telemedicine

Electronic Health Reporter

MARCH 24, 2021

In 2021 patients expect a digital health experience that is on par with their favorite consumer brand. The article Piecing Together The Fragmented Patient Experience appeared first on electronichealthreporter.com.

Patient Experience 123

Patient Experience Digital Health 123

Electronic Health Reporter

JULY 14, 2020

By Mike Pietig, vice president of healthcare experience, Avtex. Communication is core to delivering exceptional patient experiences every day. In the midst of the COVID-19 crisis, and as patients and their providers slowly move forward, […].

Patient Experience 141

Patient Experience 141

KevinMD

APRIL 27, 2021

The COVID-19 pandemic has brought to light the vital roles effective communication and reliable technology play in the patient journey, starting from the moment a patient is on the way to the emergency department (ED) through to discharge.

Patient Experience 210

Patient Experience 210

Healthcare IT Today

SEPTEMBER 14, 2020

Healthcare systems need to have a plan to provide better patient care and combat systemic racism. I am looking forward to discussing this with Sachin Jain, MD at the upcoming Patient Experience Symposium.

Patient Experience 86

Patient Experience Healthcare IT Leadership Health IT 86

Healthcare IT Today

APRIL 20, 2021

Administration Communication and Patient Experience Health IT Company Healthcare IT Hospital - Health System Regulations Brookdale Senior Living consumer experience Health Plan Star Ratings Healthcare Surveys Hospital Star Ratings Patient Experience Patient Surveys SPH Analytics Suzanne Cogan

Patient Experience 88

Patient Experience Nursing Healthcare IT Health IT 88

Electronic Health Reporter

JULY 1, 2020

Going to a hospital or other healthcare practice has always been a stressful process for patients. To ensure that their patients are comfortable, healthcare providers need to make sure they are improving the customer experience […].

Patient Experience 91

Patient Experience 91

Healthcare IT Today

FEBRUARY 25, 2020

Providing a great patient experience is slowly shifting from a differentiator to a survival tactic. In a world where reimbursements are tied to patient experience and where online ratings can impact patient volume, practices can’t afford not to focus on experience.

Patient Experience 99

Patient Experience Healthcare IT Leadership Telemedicine 99

Digital Health

MAY 28, 2018

Consumer Engagement Digital Health Healthcare Information Technology Innovation Precision Medicine Uncategorized Amazon health Amino Devoted Health Evidation Geisinger genetic testing Genome Medical Gravie Health Loop improving patient experience Iora Omada Health patient experience STanford Big Data conference Syapse teladoc wisercare

Patient Experience 210

Patient Experience Digital Health 210

Electronic Health Reporter

JANUARY 28, 2021

The article Why Patient Experience Is Key To Post-COVID Growth appeared first on electronichealthreporter.com. Editorial Accenture Health COVID Jean-Pierre Stephan patient engagementThis article is copyrighted strictly for Electronic Health Reporter.

Patient Experience 149

Patient Experience 149

Mobi Health News

MAY 1, 2019

In May, MobiHealthNews and our sister publications will look at patient experience, and especially the tech that makes it tick

Patient Experience 218

Patient Experience 218

Electronic Health Reporter

FEBRUARY 25, 2021

Mobile communication technology in healthcare has the potential to improve the patient experience greatly. The article How Does Mobile Communication Impact The Patient Experience? This article is copyrighted strictly for Electronic Health Reporter.

Patient Experience 123

Patient Experience Telehealth 123

Healthcare IT Today

AUGUST 10, 2021

Not surprisingly, there was general agreement from presenters and panelists that patient experience is important at the Patient Experience & Consumerization Forum pre-conference event at HIMSS21.

Patient Experience 64

Patient Experience Healthcare IT 64

Electronic Health Reporter

FEBRUARY 26, 2020

The article Using Technology To Enhance The Patient Experience appeared first on electronichealthreporter.com. Editorial iTBra Mobile applications patient experience virtual healthcare wearable technologyThis article is copyrighted strictly for Electronic Health Reporter. Illegal copying is prohibited. With the fourth technological revolution in full swing, more and more digital innovations are changing the world we live in.

Patient Experience 82

Patient Experience 82

Mobi Health News

APRIL 8, 2020

Certain healthcare use cases are ripe for AI, but still must provide a human touch to truly benefit patient experience.

Patient Experience 285

Patient Experience 285

Mobi Health News

APRIL 2, 2021

Clinic to Cloud, a Sydney-based clinical and practice management software provider, has revamped its Patient Portal to improve patient experience.

Patient Experience 215

Patient Experience Health Technology Digital Health 215

Electronic Health Reporter

JUNE 4, 2020

Hospitals and health plans are competing ever more fiercely to gain and retain patient/member relationships. The article Deploying Business Continuity Solutions To Create A Better Patient Experience appeared first on electronichealthreporter.com.

Patient Experience 92

Patient Experience 92

Mobi Health News

MAY 1, 2019

Yesterday at The Atlantic's Pulse summit, providers discussed the balancing act of engaging patients through digital tools without losing their personal, human touch.

Patient Experience 218

Patient Experience 218

Healthcare IT Today

JUNE 30, 2021

Clinical Communication and Patient Experience Health IT Company Healthcare IT Apple Apple Data Sharing Apple Health Clinician Experience Dr. Mike Petersen Health Data Sharing Healthcare Consumerism iOS 15 NTT DATA Services Patient Experience WWDC

Patient Experience 65

Patient Experience Health Data Healthcare IT Health IT 65

Health System CIO

APRIL 24, 2020

Providing quality care during a telemedicine encounter is about much more than just the technical aspects, says CT Lin, MD, who offers advice on how to more effectively communicate and build relationships with patients virtually.

Patient Experience 121

Patient Experience Telemedicine Digital Health Telehealth 121

Healthcare IT Today

DECEMBER 1, 2020

As healthcare struggles to deal with the pandemic, I hurt as I see how many healthcare organizations are struggling, but I also look at the tremendous opportunities that are available for healthcare to do so much more for patients.

Patient Experience 79

Patient Experience Healthcare IT Leadership Health IT 79

Electronic Health Reporter

JULY 23, 2020

The article Machine Learning Is Poised To Transform The Patient Experience — If We Let It appeared first on electronichealthreporter.com. Editorial healthcare machine learning improving patient experience Ray D’Onofrio SPR

Patient Experience 98

Patient Experience 98

Electronic Health Reporter

AUGUST 7, 2020

Providers have been inundated with patient messages, phone calls […]. The article Improving Patient Experience Through Mobile-First Solutions and Custom Workflows appeared first on electronichealthreporter.com. Editorial mobile patient experience Relatient revenue cycle management telehealthThis article is copyrighted strictly for Electronic Health Reporter. Illegal copying is prohibited.

Patient Experience 70

Patient Experience Telehealth 70

Perficient

APRIL 5, 2021

Our Physical and Digital Experience. Imagine the response patients would provide the hospital if this existed today. The ultimate goal with any digital enhancement, feature, or functionality is to make patients feel thought of, cared for, and overall connected.

Patient Experience 45

Patient Experience Digital Health 45

Ortholive

JANUARY 3, 2020

Patient convenience is now the number one factor when choosing a clinical provider. It’s not that patients don’t prefer the face-to-face visit, but the wait times to make those appointments are on the rise.

Patient Experience 73

Patient Experience Nursing Telehealth Telemedicine 73

Mobi Health News

MAY 30, 2019

Not all implementations have been smooth sailing for those seeking care

Patient Experience 218

Patient Experience 218

Waracle

OCTOBER 12, 2021

Every company involved in human health and wellbeing understands the value of a good patient experience. As digital health continues to develop, the avenues to optimising the patient experience are no longer face to face, but through digital.

Patient Experience 36

Patient Experience Digital Health 36

Mobi Health News

JANUARY 24, 2020

There's no shortage of logistical crossovers between these industries, but so far museums, zoos and other amusements have had much more success when designing positive consumer experiences

Patient Experience 285

Patient Experience 285

Mobi Health News

JUNE 24, 2019

Provider organizations have missed the mark with patient experience in the past, but involving patient voices on panels and "listening tours" may be key to improving in the future.

Patient Experience 219

Patient Experience 219

Mobi Health News

JULY 28, 2020

The UAE-based group has recruited Automation Anywhere to provide AI-powered software bots to “modernise key touch points

Patient Experience 241

Patient Experience 241

Electronic Health Reporter

APRIL 29, 2019

trillion, and as part of this spend, healthcare providers are looking to digitally transform by innovating legacy processes and driving better patient experiences. The article How Digital Technologies Will Transform the Patient Experience appeared first on electronichealthreporter.com. Editorial AI in healthcare Avaya Jean Turgeon patient-physician matchingThis article is copyrighted strictly for Electronic Health Reporter. Illegal copying is prohibited.

Patient Experience 110

Patient Experience 110

Healthcare IT News - Telehealth

APRIL 23, 2021

Primary topic: Patient Engagement. Enterprise Taxonomy: Short Headline: How an automated omnichannel contact center improves patient experience Featured Decision Content: Region Tag: Global Edition Sponsor: Salesforce Right Now

Patient Experience 81

Patient Experience 81

Electronic Health Reporter

APRIL 29, 2019

Whether you work in a hospital, dentist, doctor or dermatologist’s office, providing your patients with a positive experience should be a priority. The article Technologies Providing A Greater Patient Experience appeared first on electronichealthreporter.com. Editorial Electronic patient forms Healthcare management tools Online appointment setting and reminders telemedicineThis article is copyrighted strictly for Electronic Health Reporter.

Patient Experience 82

Patient Experience Telemedicine 82

Healthcare IT News - Telehealth

OCTOBER 5, 2021

Patient Experience 78

Patient Experience Telehealth 78

Mobi Health News

SEPTEMBER 23, 2019

The company's tool serves as a patient-facing tool for online booking, two-way messaging, automated recalls and reminders and more

Patient Experience 163

Patient Experience 163

Healthcare IT News - Telehealth

DECEMBER 10, 2019

Primary topic: Patient Engagement Disable Auto Tagging: Short Headline: Proactive voice interfaces enhance patient experience Featured Decision Content: Region Tag: Global Edition

Patient Experience 79

Patient Experience 79