Digital Health

MAY 28, 2018

This week I had the pleasure to give a talk about big data/AI and digital health (buzzword bingo alert) at the Stanford Big Data in Precision Health Conference in Palo Alto.

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Patient Experience Digital Health 250

Duane Boise

APRIL 5, 2018

As technology in healthcare begins to expand beyond patient interaction and information, more diverse purposes and applications will increase media technologies utilization within hospitals and clinics.

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Patient Experience Medical Technology healthcare technology Digital Health 195

Duane Boise

JULY 31, 2017

It means hours spent waiting in a waiting room, surrounded by other patients. Thanks to research and development advancements made by MMJ Technologies, consumers are realizing that all of these areas may only be temporary – and they are demanding a more mobile-centric experience.

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Patient Experience eMed Medical Technology healthcare technology 195

Mobi Health News

SEPTEMBER 28, 2018

Executives from Dana Farber, Partners, BIDMC and Northwell share tips and insights about working with patients in the tech development process

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Patient Experience 182

Perficient

AUGUST 30, 2018

Adopting customer-patient centricity across your digital platforms can take shape in various forms and it’s essential to achieve in today’s world, but yet many healthcare provider websites are still organization-centric. Making the shift can be hard on knowing where to begin and the blue-sky approach of keeping the customer-patient individual at the forefront through a highly customized, personalized experience leveraging various technologies can seem very far off on a digital roadmap.

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Patient Experience 62

Perficient

JANUARY 28, 2018

Owning the patient experience is about managing 360 degrees of healthcare member care delivery. As consumerism continues to grow in other industries, the expectations of experience are upending other sectors such as healthcare. How do we deliver a successful patient experience?

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Patient Experience Leadership Connected Care 62

Mobi Health News

SEPTEMBER 5, 2018

In September we’ll focus on innovation to help healthcare systems foster and manage innovative projects and prepare strategies to keep pace in the ever-changing world of information and technology

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Patient Experience Healthcare Innovation 91

Electronic Health Reporter

JUNE 6, 2018

All considered, imagine a situation where patient-centric care actually involves the patient, and patient engagement is not […]. The article The Right Population Health Analytics to Transform the Patient Experience appeared first on electronichealthreporter.com.

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Health Populi

OCTOBER 16, 2018

Six in ten patients who are admitted to U.S. This mindset translates into a more integrative medicine approach for patients… with food as a key component to whole-health therapeutics. Today, October 16, is World Food Day.

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Primary Care Patient Experience Public Health 226

eVisit

AUGUST 30, 2017

False beliefs or stigmas about mental illness can sometimes make people reluctant to seek help or treatment. Adding to the challenge, there is a reported shortage of mental health professionals across the U.S. that has become more dire with the growing opioid addiction epidemic , especially in rural areas

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Patient Experience Mental health 62

Mobi Health News

FEBRUARY 20, 2018

With so many innovative ideas circulating, conference attendees are hard-pressed to cover all of it. To help provide more knowledge in a shorter time span, the Innovation Live exhibit area will be hosting a new format.

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Patient Experience Interoperability EHR 110

FierceHealthIT

APRIL 20, 2018

At Cleveland Clinic, a positive patient experience starts with a little empathy. The health system forged a path to better patient satisfaction by encouraging its clinicians to put themselves into patients' shoes

Patient Experience 62

Patient Experience 62

Health Populi

SEPTEMBER 6, 2018

This includes patient-facing applications like video visits, remote monitoring, asynchronous visits, and medication adherence, among other applications. This is roughly equal to patients across all age cohorts in the study. Using digital health tech is a new normal for U.S.

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Patient Experience Connected Health Mobile Health mHealth 271

Health Populi

OCTOBER 5, 2018

On the demand side, we’ve done a poor job trying to nudge patients and consumers toward rational economic decision making, lacking transparency, information symmetry, and basic health literacy. Many of us who choose to work in the health/care ecosystem do so based on a personal experience.

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Patient Experience Digital Health Nursing Public Health 222

Health Populi

SEPTEMBER 27, 2018

This and other insights about the patient journey are published in Inside the patient journey , a report from Deloitte that assesses three key touch points for consumer health engagement. And did I mention consumer-patient satisfaction?

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Health Data Patient Experience Nursing Health IT 223

Health Populi

OCTOBER 12, 2018

This year’s Temkin Experience Index ranked health insurance among the lowest consumer-facing experiences, and Interbrands’ released their 2018 Best Global Brands report this week — which names only a couple of health-focused companies.

Primary Care 173

Primary Care Patient Experience Pharmaceuticals Medicare 173

FierceHealthIT

JUNE 27, 2018

A "hospital at home" model can improve outcomes while also making for a better patient experience, according to a new study. Mount Sinai Health System is working to expand its program across the country

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Patient Experience 46

Health Populi

SEPTEMBER 15, 2018

Caper is enabling the Amazon Go experience without the Amazon go infrastructure, Lindon believes. Services surround this experience: Caper will push real-time recommendations to shoppers, like recipes, or a steak sauce for the beef the consumer has placed in his cart.

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Primary Care Patient Experience Connected Health Digital Health 218

Health Populi

SEPTEMBER 16, 2018

Because of what the health care ecosystem stakeholders know — that consumers and patients are hyper-connected. Remember that consumers believe nurses, pharmacists and physicians are the most ethical and trustworthy professions in America; and, that retailers are valued for customer experience.

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Patient Experience Pharmaceuticals Connected Health Nursing 209

Health Populi

SEPTEMBER 5, 2018

Beyond the physical and emotional pain that people experience when they become a patient, in the U.S. In the course of Experian’s consumer research for this study, people identified 137 jobs in their patient experience.

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Patient Experience Health Policy 181

Consumer eHealth Engagement

MAY 1, 2017

Harriet put the appointment confirmation into Sarah’s patient portal and set up a reminder, including date and time, about the ride to her next treatment. Personalized Patient Experience. ” Patient Experience Journey.

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Patient Experience eHealth Nursing HIPAA 36

Health Populi

SEPTEMBER 14, 2018

Patients are the new healthcare payors, and as such, taking on the role of health consumers. As the patient is increasingly the payor, some of those savings accrue to her, especially if she uses a health savings account where OTC meds are claimable with a tax advantage.

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Mental health Primary Care Patient Experience Pharmaceuticals 206

FierceHealthIT

SEPTEMBER 10, 2018

In recent years, consumer expectations around what constitutes a superior experience have changed, and patient care is not immune to this movement. In today’s world of on-demand service, patients expect real-time communication and transparency from their healthcare provider

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Patient Experience 44

Health Populi

JULY 6, 2018

If you look at the places where the system is working, they’ve got it figured out, but that’s not the world the rest of healthcare and patients live in.”. Families USA is “the voice for health care consumers,” so advocates on behalf of patients and caregivers.

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Patient Experience Public Health Health IT Health Policy 230

Health Populi

AUGUST 6, 2018

If this scenario comes to fruition, then the role of the consumer’s customer experience takes on huge significance. On that score (as in “Net Promoter Score”), check out this video from the Temkin Group which explains customer experience so well.

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Patient Experience Pharmaceuticals Connected Health Health IT 211

Health Populi

SEPTEMBER 17, 2018

In fact, more healthcare services are shoppable , especially with growing transparency of price and some quality metrics available to patients and caregivers. The impact of health and wellness is on most consumers’ minds, Nielsen’s consumer research has found.

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Health Populi

JULY 20, 2018

That sharing is limited by doctors’ ability to accept patient-generated data, where only a handful of doctors have implemented technology for remote monitoring or integrating data from wearable technologies.

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Digital Health Patient Experience Medical Technology Connected Health 215

FierceHealthIT

MARCH 28, 2018

Patients pay equal attention to online ratings that measure a physician’s clinical ability as well as those that measure the patient experience, according to a new study. Both factors are important to patients when choosing a primary care doctor, according to the study published in the Journal of Medical Internet Research

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Primary Care Patient Experience 47

Health Populi

MAY 22, 2018

The recent announcement of the prescription drug cost regulation blueprint, “American Patients First,” speaks to President Trump’s and Secretary Azar’s focus on regulatory reforms targeting the prices of medicine. What could $28,166 buy you in 2018? A new car?

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Accountable Care Patient Experience Pharmaceuticals Medicare 249

Health Populi

MAY 29, 2018

Doing good and abstaining from doing harm can engender trust between patients, providers, and other stakeholders in health. Distance to information and insights , bringing patients’ information to clinicians’ fingertips wherever that clinician is located.

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Life Science Digital Health Primary Care Patient Experience 243

Health Populi

JUNE 25, 2018

Hospital and healthcare providers are getting real about improving patient and health consumer experience, the latest Kaufman Hall research finds. Plans and roll-outs are in progress for facility way finding support, reducing office wait times, and real-time patient feedback loops.

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Patient Experience Nursing Connected Health Digital Health 208

Health Populi

JUNE 22, 2018

In my client work and speech-giving, I often point these days to a JAMA article, Value-Based Payments Require Valuing What Matters to Patients. The doctor-patient relationship continues to have goodwill that can feed consumer engagement to help people achieve their personal health ambitions.

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Mental health Primary Care Patient Experience Digital Health 223

Health Populi

FEBRUARY 18, 2018

Along with artificial intelligence, patient engagement feels like the new black in health care right now. Remember that health insurers rank very low on consumer experience compared with retailers and grocers. I do see green shoots of engagement among patients in the U.S.,

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Patient Experience Digital Health Health IT 264

Health Populi

OCTOBER 11, 2018

When it’s open in the sunshine, it empowers people — whether doctors, patients, researchers, Presidents, teachers, students, Everyday People. The post Open Source Health Care Will Liberate Patients appeared first on HealthPopuli.com. Information is power in the hands of people.

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Patient Experience Connected Health Health Data Health Information 128

FierceHealthIT

MARCH 8, 2018

He explains how providers can overcome cultural and other barriers to creating a better experience for senior patients "In the many years I have written for this publication, I have seen significant changes in the industry. But when it comes to the care of older adults and family caregivers, I have not," writes longtime FierceHospitals contributor Anthony Cirillo.

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Patient Experience 37

Health Populi

AUGUST 16, 2018

With the acquisition of GreatCall, a mature player in the aging-tech space, Best Buy is doubling down on consumer health technology@retail. This week at Best Buy. the electronics retailer, it’s out with CDs and in with technology for aging at home.

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Primary Care Patient Experience Connected Health Digital Health 187

Health Populi

APRIL 10, 2018

patients were offered online access to their health records by providers or insurers, and one-half of them accessed the EHR at least once in the last year. So why don’t patients use online health records yet? Half of U.S.

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Health IT EHR Patient Experience Connected Health 219

Health Populi

JUNE 28, 2018

for a single Tylenol tablet given to an inpatient) and those for patients wanting to cure Hepatitis C, like the $1,000 single pill of Harvoni. . There are countless chasms in the U.S. this moment in social, political, and economic perspectives.

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Patient Experience Pharmaceuticals Health Policy 203

Health Populi

JUNE 26, 2018

Amy, Founder and Chief Experience Office of Mad*Pow, kicked off the conference with context-setting and inspiration. Each of these women is working to marry design thinking into financial wellness for mainstream people/patients.

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Patient Experience Connected Health Digital Health Public Health 208

Health Populi

FEBRUARY 27, 2018

Those were the early days of the formation of patient social networks [Patients Like me was founded in 2004, and WEGO Health and Stupid Cancer in 2007]. The biggest impacts, Catalyst members say, will be on patient engagement, quality of care, and provider engagement.

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Mental health Primary Care Patient Experience Connected Health 235

Health Populi

MARCH 1, 2018

If we’re playing a game of “majority rules,” then everyone in America would have the right to affordable health care, according to a new poll from The Commonwealth Fund. The report is aptly titled, Americans’ Views on Health Insurance at the End of a Turbulent Year.

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Patient Experience Health Policy Medicare 232

Health Populi

JUNE 20, 2018

Are you a Super-Hero when it comes to saving money and having a solid credit rating? The Capital One Café with Peet’s Coffee wants to make us all financial superpowers, I learned when stopping into one of their storefronts in center city Philadelphia earlier today.

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Patient Experience 181

Health Populi

MARCH 1, 2018

These are the social determinants of health, but knowing them even for the N of 1 patient isn’t quite enough to help the healthcare industry move the needle on outcomes and costs.

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Patient Experience Connected Health Health Policy Digital Health 215