Pharmacies Grow for Primary Care On-Ramps – And J.D. Power Says Consumers Like That

Health Populi

Health consumers are embracing pharmacy-as-service-provider, Breem found in the survey, with increasing spending on the party of patient-payors. More use of primary care services also drove greater satisfaction and spending per consumer at a rate of $11 more spending per person.

Despite COVID-19 Challenges, Primary Care Practice Improves Patient Health Using Digital Tools

Healthcare IT Today

With COVID-19 transmission risks remaining high, many medical practices have been forced to change their business model from one built on face-to-face appointments to delivering patient care via telehealth visits virtually overnight.

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Despite Use of Health IT Tools, U.S. Primary Care Physicians Struggle With Care Coordination

Healthcare IT Today

The survey, which reached out to primary care physicians around the world, found that despite having powerful health IT tools at the ready, U.S.-based based PCPs are still finding it difficult to coordinate care with other […]. Primary Care

Telehealth Platforms: Building Blocks for Omnichannel, Networked Healthcare

Health Populi

the use of telehealth services tripled in the past year, as healthcare providers limited patients from in-person visits for care and patients sought to avoid exposure to the coronavirus in medical settings. In the U.S.,

Most Virtual Care Consumers, Satisfied With Visits in the COVID Era, Expect It for Future Care

Health Populi

health care providers set up virtual care arrangements to convene with patients. Three months into the COVID-19 crisis, how have patients felt about these telehealth visits? Each of these health consumers had at least one virtual care visit between February and May 2020.

Home Is Where the Health Is, CareMore Health (And Most People) Believe

Health Populi

Most people dealing with chronic conditions, and those who care for them, believe that “home is where the health is,” according to a survey about the “21st century house call” from CareMore Health.

Patient experience is evolving as providers embrace telehealth

Healthcare IT News - Telehealth

More and more patients are able to take advantage of remote consults and other virtual care options as health systems have begun pursuing telehealth programs in earnest, new HIMSS Media research shows. All the ambulatory care stuff, and all the simple stuff?

Telehealth and COVID-19 in the U.S.: A Conversation with Ann Mond Johnson, ATA CEO

Health Populi

Let’s travel to Shanghai, China where, “the covid-19 epidemic has brought millions of new patients online. Telehealth is helping to improve access to care, speed diagnosis and treatment, and limit the risk of person-to-person spread of the virus.

When Will Self-Service Come to Health Care?

Health Populi

At least one in three people who have tried out virtual health care have done so because they use technology in all aspects of life and want to do the same with their healthcare. Open up regulatory regimes to enable cross-State border care, “untethered from the in-person context”

Living in Digital Healthcare Times – Kicking off #DigitalHealthCES & #CES2020

Health Populi

If you don’t believe this meeting nine years later is resonating with medical and health care on the ground, note a few things happening in my own life this week that signal health/care is mainstream at #CES2020: 1.

Health@Retail Update: Kroger and Hy-Vee Morph Grocery into Health, Walmart’s Health Center, CVS/housing and More

Health Populi

With our HealthConsuming “health is everywhere” ethos, this post updates some of the most impactful recent retail health developments shaping consumers’ health/care touchpoints beyond hospitals, physicians, and health plans.

The Persistent Rural/Urban Broadband Gap Is Bad for Health

Health Populi

The lack of broadband to rural health citizens exacerbates disparities by preventing people from digital engagement in their health and caring for loved ones. In the U.S.,

Physicians Lean In to Digital Health, Especially Telehealth and Remote Monitoring

Health Populi

doctors are using digital health tools in patient care, with quickening adoption of telehealth and remote monitoring technology, according to a study from the American Medical Association (AMA). Readings are visible to patients and transmitted to the physician’s office.

Consumers care about both clinical and ‘patient experience’ ratings to choose primary care doctors

FierceHealthIT

Patients pay equal attention to online ratings that measure a physician’s clinical ability as well as those that measure the patient experience, according to a new study. Both factors are important to patients when choosing a primary care doctor, according to the study published in the Journal of Medical Internet Research

Telehealth Awareness, Access and Adoption: Updates from J.D. Power, the ATA and FAIR Health

Health Populi

Power,” your mind probably imagines reviews of automotive performance, retail shopping experiences, or perhaps even health insurance plan customer service. An important value of telehealth is its ability to channel care to people living in remote and health care under-served areas.

Prelude to Health 2.0 2019: Thinking Consumers At the Center of Digital Health Transformation

Health Populi

Conference kicks off this week, I’m focused on finding digital health innovations that engage people — consumers, caregivers, patients, health citizens all. But will HIPAA protect American patients in this world of AI, Big Data velocity and volume, and persistent social check-ins?

Health @ Retail – Prelude to GMDC SelfCare Summit with Updates from Hims & Hers, GoodRx, Sam’s Club and Amazon Care

Health Populi

“We knew millions of people weren’t getting the care they needed — they were either too embarrassed to seek help or felt stuck in a system that was confusing and intimidating. The organization will be known as GoodRx Care.

Improving the Patient Experience With Content

Perficient

Patient experience is a key measure of overall healthcare quality. It commands equal attention alongside clinical outcomes, patient safety, and efficiency and cost reduction measures. Patient education is a significant component of the patient experience.

On World Food Day 2018, Imagine A Chef Cooking for Patients

Health Populi

Six in ten patients who are admitted to U.S. This mindset translates into a more integrative medicine approach for patients… with food as a key component to whole-health therapeutics. Today, October 16, is World Food Day.

Nurses Continue to Reign #1 in Honesty and Ethics; Healthcare Pro’s 4 of Top 5 in Annual Gallup Poll

Health Populi

But it’s also important to point out that four of the top five most ethical professions are people working on the front lines of health care: doctors (#3), pharmacists (#4) and dentists (#5).

Patients have ambitious health goals, and look to doctors for help

Health Populi

Consumers embrace their food habits as a key self-care determinant of health. The cost of care is a big issue for most consumers: one-half of consumers want doctors to help them understand the cost of their care.

Kroger Health Thinks Food is Medicine – Nutrition at the Grocery Store Via FMI’s Insights

Health Populi

Kroger also employees 23,000 health care professionals employed in about 3,000 pharmacies in the chain. This second bar chart is also very important for the evolving health care consumer seeking food-as-medicine and using retail health channels.

How to Make Healthcare More Intelligent and Trustworthy: Accenture’s Digital Health Tech Vision 2018

Health Populi

The proliferation and evolution of digital technologies in health care have the potential to do good or harm, depending on their application. Doing good and abstaining from doing harm can engender trust between patients, providers, and other stakeholders in health.

Retail Tomorrow, Today: A Smart Grocery Cart and Digital Samples For Paleo-Eating Moms

Health Populi

Caper is enabling the Amazon Go experience without the Amazon go infrastructure, Lindon believes. Services surround this experience: Caper will push real-time recommendations to shoppers, like recipes, or a steak sauce for the beef the consumer has placed in his cart.

Building Trust and Truth in Patient Social Networks

Health Populi

Those were the early days of the formation of patient social networks [Patients Like me was founded in 2004, and WEGO Health and Stupid Cancer in 2007]. Social networks are useful in health care delivery, virtually all healthcare stakeholders agreed.

“Telehealth is a digital distribution channel for health care” – catching up with Roy Schoenberg, President and CEO of American Well

Health Populi

They launched their service first in Hawaii, where long distances and remote island living challenged the supply and demand sides of health care providers and patients alike. But once a patient-consumer experiences that virtual visit, most people want to repeat the telehealth encounter.

How Consumers’ Belt-Tightening Could Impact Health/Care – Insights from Deloitte’s Retail Team

Health Populi

consumer spending for education, food and health care substantially grew, crowding out spending for other categories like transportation and housing. will allocate health care spending into their personal health household economies. Over the ten years between 2007 and 2017, U.S.

Self-Care is Healthcare for Everyday People

Health Populi

Patients are the new healthcare payors, and as such, taking on the role of health consumers. This is also a global community, with products emerging from, for example, Korea with its innovations in skin care. This is self-care, healthcare.

Best Buy Bets on AgingTech in the Expanding Retail Health Ecosystem

Health Populi

Even with Amazon-everything, and in health/care, too, Best Buy has successfully navigated the rough retail waters to get to this point. With the acquisition of GreatCall, a mature player in the aging-tech space, Best Buy is doubling down on consumer health technology@retail.

Heart Health at #CES2019 – Food and Tech as Medicine

Health Populi

Self-care is the new health care as patients, now consumers at greater financial risk for medical spending, are learning. Now, people seek better customer service, enchanting design, streamlined workflows, and more confidence in their medical care.

What Would Healthcare Feel Like If It Acted Like Supermarkets – the 2018 Temkin Experience Ratings

Health Populi

consumers rank supermarkets, fast food chains, retailers, and banks as their top performing industries for experience according to the 2018 Temkin Experience Ratings. Among the 14 health plans Temkin considered, Tricare earned the top place for customer experience in the industry.

Consumers Grow to View Food as the Prescription

Health Populi

Health Populi’s Hot Points: As patients morph into health consumers, seeking food options that make health, they’re also savvy buyers, who clip coupons, shop private labels, and look for value-priced products in their lives.

3 Ways that Telehealth Improves the Patient Experience

iSALUS Healthcare

Providers are constantly searching for methods to increase patient engagement and improve the patient experience. When patients are actively engaging with their providers, they are involved in the necessary communication and collaboration it takes to maintain a healthy lifestyle and improve health outcomes. Providers who are pursuing high levels of patient satisfaction see their revenue develop rapidly. Care delivery is no hassle with telehealth.

How Albertsons Grocery Stores and Rite Aid Can Help Remake Healthcare

Health Populi

health/care ecosystem that brings a self-care front-door closer to consumers, patients and caregivers. His remarks provided context and introduction to a panel on “The Power of the Patient” in helping address health care costs in America.

Will People Enrolled in Medicaid Want to Be Amazon Prime’d?

Health Populi

Amazon is planning to extend Prime subscriptions to people enrolled in Medicaid for the discount price of $5.99 a month instead of the recent price increase to $12.99/month or $99 a year. The $5.99 a month calculates to a 27% break on the annual Prime membership cost.

Annual Wellness Visit: Opportunity Lost Times 3?

Healthcare IT Today

Administration Ambulatory C-Suite Leadership Clinical Communication and Patient Experience Health IT Company Healthcare IT Hospital - Health System Annual Wellness Visit CareCognitics Healthcare Scene Featured Primary Care Spencer Kubo

The surprising way email can make you a better doctor

KevinMD

Doctors, you need to improve the patient experience. Your intentions are there, but patients are starving for more. Office visits offer definitive evidence that patients need to change. Tests results provide real data to make patients aware of health concerns.

How Philips Has Pivoted In the COVID-19 Pandemic: Connected Care From Hospital to Home

Health Populi

I was scheduled to meet with Roy Jakobs, Chief Business Leader of Connected Care at Philips, at HIMSS in Orlando on 9th March 2020. It’s also an enormous stress test of the [health care] system. In that initial vision, Philips already envisioned care settings outside of hospitals.

Lessons learned: What patients said about their experience in primary care practices

FierceHealthIT

Just ask their patients. Based on a new survey, it's clear that good communication with their physicians, as well as with other clinicians, is key to a positive patient experience What makes a good doctor?

Telehealth and Virtual Care Are Melting Into “Just” Health Care at HIMSS19

Health Populi

Just as we experienced “e-business” departments blurring into ecommerce and everyday business processes, so is “telehealth” morphing into, simply, health care delivery as one of many channels and platforms.