Patient Experience through the Lens of Racism: A Patient Experience Symposium Discussion with Sachin Jain, MD

Healthcare IT Today

Healthcare systems need to have a plan to provide better patient care and combat systemic racism. I am looking forward to discussing this with Sachin Jain, MD at the upcoming Patient Experience Symposium.

8 Ways Practices Are Investing in Patient Experience Now

Healthcare IT Today

Providing a great patient experience is slowly shifting from a differentiator to a survival tactic. In a world where reimbursements are tied to patient experience and where online ratings can impact patient volume, practices can’t afford not to focus on experience. But are practices investing in patient experience? Healthcare IT Today recently sat down with […].

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An Opportunity to Offer a Unique Patient Experience Amidst the Pandemic

Healthcare IT Today

As healthcare struggles to deal with the pandemic, I hurt as I see how many healthcare organizations are struggling, but I also look at the tremendous opportunities that are available for healthcare to do so much more for patients.

Does Patient Experience Transformation Depend on Digital Transformation? – #HITsm Chat Topic

Healthcare IT Today

This week’s chat will be hosted by Richard Corder (@RichardCorder) from @t1healthcare on the topic “Does Patient Experience Transformation Depend on Digital Transformation?” HITsm C-Suite Leadership Healthcare IT #HITsm Topics Digital Transformation Health IT Community Healthcare Leadership Patient Experience Richard Corder TiER1 Performance

Creating a High-Quality Patient Experience in the Virtual Health Revolution

Healthcare IT Today

The following is a guest article by Dr. Bob Monteverdi – Global Healthcare Solutions Leader at Lenovo Health. Before Covid-19 few of us interacted with our healthcare providers in any way other than face-to-face.

Patient experience is evolving as providers embrace telehealth

Healthcare IT News - Telehealth

More and more patients are able to take advantage of remote consults and other virtual care options as health systems have begun pursuing telehealth programs in earnest, new HIMSS Media research shows. WHY IT MATTERS. That's not necessarily to say that many patients – and, indeed, many providers – don't still prefer old-fashioned, in-person, one-on-one doctor-patient consults. It all gets moved into the home."

Is the COVID Vaccine the Shot in the Arm We Need for Healthcare Access?

Healthcare IT Today

Meeting patients where they are has been a rallying cry for the past several years, but healthcare is still challenged by access challenges. The COVID vaccine might just be the shot in the arm we need to make meaningful progress towards improved healthcare access for all patients.

Designing for Patients and Clinicians: Expanding The Human in Human Centered Design (HCD)

Healthcare IT Today

A nurse practitioner (NP) was telling patient advocates how to help patients prepare better for appointments. She explained that many people with high blood pressure (BP) don’t track it before their appointment.

Healthcare IT Today Survey: Consumerism And Use Of Patient-Generated Data Are Lasting Trends

Healthcare IT Today

Consumerism and the use of patient-generated data are no fads, but rather a lasting change to the healthcare landscape, according to a new survey conducted by Healthcare IT Today of our readers. According to the survey, perhaps the most-transformative trend emerging from healthcare consumerism was the use of consumer-facing health apps, which nearly half of […].

Patient Interest in Digital Communication Is Growing

Healthcare IT Today

Dan is one of our A-List speakers at our new EXPO.health Experience Series. Dan will join Ed Marx and other health IT leaders in an interactive discussion about digital transformation in healthcare and how you can develop your digital […].

IT DevOps Solutions to Improve the Physician and Patient Experience

Healthcare IT Today

We all know that Physician Burnout is a big problem in healthcare. Not only is it impacting physicians, but that has a trickle down effect on patient experience as well. That’s why we see so much focus on how to improve the physician experience. While I’ve seen a lot of great efforts, I’m quickly realizing […].

How to Think About Healthcare Chatbots

Healthcare IT Today

One of the most exciting areas of healthcare IT is the automation of so many of the mundane tasks that exist in healthcare.

Pagers + Healthcare – It’s the Message Not the Medium

Healthcare IT Today

Communication and Patient Experience Health IT Company Healthcare IT IT IT Infrastructure and Dev Ops Healthcare Communication Healthcare Contact Center Healthcare Pagers provider communications Spok Tim TindleWe’d all like to believe that WiFi and cellular technologies are the most reliable way to deliver critical communications within the walls of a hospital, but sadly they aren’t. Pagers are. You read that right, pagers.

How Virtual Reality Can Improve the Patient Experience in Healthcare

Duane Boise

When learning that the first heart rate monitor was invented in 1977, it is surprising to look at how far medical technologies have advanced– and those advances are just the beginning. As technology in healthcare begins to expand beyond patient interaction and information, more diverse purposes and applications will increase media technologies utilization within hospitals and clinics. could help to relieve anxiety, fear, and pain experienced in a healthcare crisis.

Feel the Rush – Healthcare IT Today Podcast Episode 38

Healthcare IT Today

For the 38th episode of the Healthcare IT Podcast, we’re feeling the rush. No, it’s probably not what you’re thinking. This is especially true in health IT with the COVID-19 pandemic. In this episode we talk about […] For the 38th episode of the Healthcare IT Podcast, we're feeling the rush. No, it's probably not what you're thinking. This is especially true in healthcare with the COVID-19 pandemic.

Behind Worry Lines: Anticipating Patient Concerns

Healthcare IT Today

“If I’m scheduled for a colonoscopy, but i have a hemorrhoid should I still get it done or will it hurt during the procedure.?” “If If I get a hip replacement will I be able to have sex again without pain?” What happens to the space where my uterus was?”

A Look at Unexpected Benefits of User Experience Design in Health Care

Healthcare IT Today

The health care field has lagged in its digital tool designs. For an example, let me take you on a tour of the Epic patient portal, Mychart.)

Top Remote Patient Monitoring (RPM) Companies

Healthcare IT Today

When COVID-19 really hammered us in April, it was amazing to see how quickly healthcare organizations had to turn on telehealth visits at their organization.

Health IT and Marketing (Odd Couple?) – Healthcare IT Today Podcast Episode 21

Healthcare IT Today

For the 21st episode of the Healthcare IT Podcast, we’re talking about Health IT and Marketing. Shouldn’t the CIO (IT) and CMO (Marketing) work together? Every hospital and health system has a marketing team and an IT team. However, we often […] You'd think that IT and Marketing within a healthcare organization would work together. Here's a look at the questions and topics we discuss: * Does IT & Marketing Work Together? *

For This Patient, Telehealth Is No Fad

Healthcare IT Today

My colleague John Lynn, describes the COVID-19 telehealth surge as a false market, given that it was driven by conditions that are almost guaranteed to change. On the surface, there are very good reasons to predict that telehealth volume is likely to sink like a stone.

Text Messaging Must be a Part of Your Digital Transformation

Healthcare IT Today

Since the pandemic began, healthcare organizations have been making significant process and technology changes to see and treat patients safely. The following is a guest article by Dan Simenc, Chief Revenue Officer, SR Health by Solutionreach.

Access to Medical Records – Healthcare IT Today Podcast Episode 15

Healthcare IT Today

For the 15th episode of the Healthcare IT Podcast, we’re talking about Access to Medical Records. While some are shocked by the realities associated with getting access to medical records, there’s a lot more nuance to gaining access to medical records in a way that is helpful to the patient, but also respects the privacy […] Access to medical records a hot topic with multiple perspectives. Should patients be able to access medical records?

Top 10 Healthcare IT News stories of 2020

Healthcare IT News - Telehealth

– and the wherewithal of the information systems and digital data that keep them running – been put to the test quite like it was in 2020. A massive nationwide scale-up of telehealth and remote patient monitoring unlike anything yet seen.

Transformation in Healthcare Revenue Cycle as a Result of COVID – #HITsm Chat Topic

Healthcare IT Today

This week’s chat will be hosted by Kristen Jacobsen from @RevSpringInc on the topic “Transformation in Healthcare Revenue Cycle as a Result of COVID“ The burden on healthcare organizations and their patients today, particularly […].

Is Consumerism the Elephant in the Room? – Healthcare IT Today Podcast Episode 22

Healthcare IT Today

For the 22nd episode of the Healthcare IT Podcast, we’re asking the question Is Consumerism the Elephant in the Room? The discussion of consumerism in healthcare is a tricky one. Many patients wonder why their healthcare experience is so different than their consumer experience. Of course, this discussion sometimes raises the ire of patients who don't want to be treated like a consumer. What’s Holding Us Back from Improved Experiences?

Leveraging The Immense Potential Of Patient Complaint Data

Healthcare IT Today

As anyone who reads this site would know, it’s become steadily more important for providers to capture and use patient-directed data. Increasingly, hospitals and clinics live or die on how patients respond to and engage with their care.

Measuring Satisfaction in Healthcare – Healthcare IT Today Podcast Episode 14

Healthcare IT Today

For the 14th episode of the Healthcare IT Podcast, we’re talking about Measuring Satisfaction in Healthcare. We all know a great experience when we see it, but measuring it across an organization is a really hard thing to do. Thus, we thought it would be a great topic for a podcast. It's even more difficult in healthcare where so many people and organizations have their hands in the pot.

New App Takes Pain Away For Vaccinations

Healthcare IT Today

The platform not only reduced the burden on pharmacists, but it also improved the overall experience for people in the community looking to get their flu shots.

The Heightened Role of Location Information in Health Care: An Interview with Inpixon

Healthcare IT Today

For instance, when you can’t find the ventilator that was on the floor yesterday, and have to make a staff person wander around to find it, you’re wasting time you can’t afford.

I’m not gonna lie to you Marge… What Don’t We Tell Patients and Families?

Healthcare IT Today

It was Valentine’s day and I was at a party. C-Suite Leadership Clinical Communication and Patient Experience Healthcare IT Advance Care Planning Doctor-Patient Communication family caregiver Health Literacy Improving Patient Communiations Patient Education Patient Experience physician experience plain languageThe last few weeks things were good: my dad hadn’t been in and out of the hospital or the ER.

Many Patients Aren’t Paying Full Attention During Telehealth Visits

Healthcare IT Today

A new survey suggests that patients aren’t as engaged by telehealth visits as one might hope, with many multitasking during their consult. And, as I’ll argue below, that’s actually a pretty predictable finding, though not an inevitable one.

Pushing Vision Tests to the Home

Healthcare IT Today

Across many parts of healthcare, we’re seeing where various healthcare services are being pushed to the home.

Idion’s Patient ID Tattoo: Fashion Fad Becomes Patient Innovation

Healthcare IT Today

It is not often that an innovation leaps from the world of fashion to healthcare, yet that is exactly what happened with Idion’s skin-applied technology. The company is working to turn patient ID wristbands into antiques and that’s just the beginning.

The Divide Between Healthcare Marketing (CMO) and Healthcare IT (CIO) Is Deep

Healthcare IT Today

For those not familiar with the event, it’s hosted by the AHA (American Hospital Association) and brings together hospital and healthcare marketers for trainings, certifications, etc. Administration C-Suite Leadership Communication and Patient Experience Healthcare IT Hospital - Health System IT Chief Marketing Officer CIO CMO Healthcare Marketing Patient Self Scheduling SHSMD SHSMD19 Value Based Care

The Role of AI Technology in Healthcare and the Changes It Will Bring – #HITsm Chat Topic

Healthcare IT Today

This week’s chat will be hosted by Stephanie Guadian (@StephanieG_ECG) and Alexia Severson (@AlexiaS_ECG) from @ElectronicCare on the topic of “The Role of AI Technology in Healthcare and the Changes It Will Bring“.

FHIR 101

Level up Your Engagement Strategy for 2021

Healthcare IT Today

Effective patient engagement is widely known to be tied to high quality care, outcomes, and cost savings. And while the healthcare industry continually stresses the importance of that connection, few stakeholders are truly extracting the greatest value from their strategies. […].

A Look at Patient Engagement Amidst COVID-19 with Luma Health CEO Adnan Iqbal

Healthcare IT Today

The following is an interview with Adnan Iqbal, Co-Founder and CEO of Luma Health. Tell us a little bit about yourself and Luma Health.

Social Insecurities: How Do Technology and Other Interventions Impact Clinician, Patient, and Care Partner Dynamics?

Healthcare IT Today

Editor’s Note: We’re excited to welcome Geri Lynn Baumblatt as a regular contributor to Healthcare IT Today. Geri has a unique perspective and a variety of experiences in healthcare that will make for some great content. We’re excited to have her and her passion for healthcare as part of the Healthcare IT Today team.

Google Cloud and Highmark Health Partner to Create Patient Engagement Platform

Healthcare IT Today

Highmark Health has signed a six-year deal with Google Cloud under which the two will build and manage a new platform designed to streamline patient care delivery.

Surprise. Email Most Effective During COVID-19 for Communication According to Survey.

Healthcare IT Today

The survey of clinicians, healthcare executives and IT staff was conducted late last year by Spok, a healthcare communications provider. 50% of respondents to a recent survey said EMAIL was the most effective form of hospital-wide communications during the pandemic.