Healthcare IT Today

DECEMBER 7, 2024

Using AI to improve efficiency was a key theme, as was making imaging more mobile to improve the patient experience. Read more… How Simplifying Medical Bills Improves Health Equity. Read more… To RSNA24 We Will Go AI, AI, Oh ! Colin Hung ventured to Chicago for the annual gathering.

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Health Populi

MARCH 13, 2025

The Propel study’s insights build on what we know is a growing ethos among health consumers seeking to take more control over their health care and the rising costs of medical bills and out-of-pocket expenses. That includes oral health and dental bills: 2 in 5 U.S.

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Health Populi

MARCH 3, 2025

The growth of wearable technology, need and desire for real-world evidence and patient feedback, and especially patients’ growing role in paying for health care (think: high deductibles, co-insurance, and the challenge of medical debt) all drive the need to enhance the health care experience for patients in consumer and retail grades.

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Healthcare IT Today

MAY 28, 2025

The future of healthcare engagement is not just about storing data but using it intelligently to drive action, close care gaps, and improve patient experiences in ways that resonate with how people think and behave. Expecting someone to remember another login or navigate a clunky portal just to stay informed about their health?

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Health Populi

JUNE 10, 2025

The process was conducted between May 30 and July 31, 2024, for campaigns tagged “medical” supporting humans in the U.S. You can see the “hottest” financial target by medical concern was medical bills, followed by living expenses and in third place, lost income due to missing or losing work.

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Health Populi

DECEMBER 30, 2024

In another post for contextualizing #CES2025 for health, , Ill detail some of the barriers, obstacles, and concerns on health consumers minds related to the adoption and ongoing use of digital health technologies with Trust being an over-arching issue on peoples minds.

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Health Populi

APRIL 30, 2025

consumers’ financial stress, an impact that will have knock-on toxic or otherwise negative side-effects on patients and families dealing with chronic conditions and facing medical bills, reinforcing the unhealthy vicious cycle of fiscal/physical health risks. Tariffs will further exacerbate U.S.

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Health Populi

NOVEMBER 21, 2024

“It’s the economy stupid,” Jennifer Tescher, CEO of the Financial Health Network, titles her latest column in Forbes. Published two weeks after the 2024 U.S.

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Lloyd Price

FEBRUARY 14, 2025

The PDEI is a valuable tool for healthcare providers because it can help them understand how their patients are using digital tools. This information can be used to improve the patient experience and make it easier for patients to access care.

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Healthcare IT Today

MARCH 13, 2025

Currently, because of antiquated medical billing, people have to call three days in advance to get a ride to dialysis or other preventative care. One study showed that missed appointments is costing the healthcare system more than $150 Billion a year in the US. NEMT can help with this problem.

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Health Populi

APRIL 14, 2025

As Weight Watchers prepares to initiate bankruptcy proceedings, I file the news event under “thinking the unthinkable.” ” “Thinking about the unthinkable” is what Herman Kahn, a father of scenario planning, asked us to do when he pioneered the process.

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Health Populi

DECEMBER 20, 2024

While not every aspect of medical care is shoppable, many factors are research-able and in doing so, bolsters a persons health literacy and empowerment.

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Health Populi

MAY 15, 2025

Facing uncertainties across everyday life flows, U.S. consumers look to economic and health security — and welcome businesses to support these, we learn in an analysis from The Conference Board. The Conference Board (TCB) polled 3,000 U.S.

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Health Populi

MARCH 6, 2025

Specific to consumers home health care economics, we learn from Gallup and West Health that Americans borrowed about $74 billion to pay medical bills in 2024. On that point, the recent shutdown of the Consumer Financial Protection Bureau has implications for medical bills and Americans’ credit scores. FICO scores).

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Health Populi

JULY 14, 2025

I’ve frequently discussed the phenomenon of health consumers self-rationing care due to dollar-cost and medical bill management in the context of household budgets, In this research, we see the “time cost” constraint as another factor contributing to peoples’ self-rationing health care.

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Health Populi

APRIL 7, 2025

We’ve seen this in other studies that focus on medical bills and healthcare spending as a negative influence on seeking health care. Finances in general — not just health care costs — can motivate people in a negative way to delay health care, which is a form of self-rationing health care.

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Health Populi

NOVEMBER 14, 2024

For health care, there are many uncertainties as we reflect, one week after the 2024 U.S. elections, on probably policy and market impacts that we can expect in 2025 and beyond. In today’s Health Populi post, I’ll reflect on the first of several certainties we-know-we-know about U.S.

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Healthcare IT Today

MAY 21, 2025

Luke’s Health System Medical Billing Specialist – Reproductive Partners Fertility Clinic- San Diego Patient Experience Representative – MultiCare Health System If none of these jobs fit your needs, be sure to check out our previous health IT job listings.

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Health Populi

MAY 27, 2025

This could hit medical offices managing patient bill paying (e.g., revenue cycle management), consumer spending on prescription drugs and medicines that have been consumer-driven (such as the GLP1 category), and personal medical spending for elective kinds of surgeries, from sports to dermatology and aesthetics.

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Health Populi

FEBRUARY 24, 2020

There’s a gap between the supply of digital health tools that hospitals and health systems offer patients, and what patients-as-consumers need for overall health and wellbeing. This chasm is illustrated in The future of the digital patient experience , the latest report from HIMSS and the Center for Connected Medicine (CCM).

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Health Populi

AUGUST 23, 2021

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. The post Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

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Health Populi

FEBRUARY 12, 2024

55% of those with medical debt have had at least one limiting behavior due to cost — such as not going to the doctor for necessary care, skipping a test or treatment recommended by a doctor, or not filling a drug prescribed by a clinicians. Medical bill stress has become a mainstream “normal” in the U.S.

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Health Populi

FEBRUARY 7, 2019

In addition to wanting a higher communication standard for clinical information and self-care, three-quarters of patients also want an easy way to understand and paying their medical bills. Less than half say they’re currently getting that support from health care providers. Satisfaction outweighs loyalty.

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Healthcare IT Today

APRIL 22, 2022

For many years, patients have made it clear that they want their medical bills to be more predictable and more convenient. To be sure, providers have made some progress in that direction, but less than you might think.

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Health Populi

MAY 30, 2022

Add on top of these significant stressors the need to deal with medical bills, which is another source of stress for millions of patients in America. What is not commonly discussed is that medical bill problems are very common among people who have insurance and not only the uninsured.

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Health Populi

OCTOBER 15, 2019

These study respondents had also visited a doctor or hospital and paid a medical bill in the past year. One-third of these patients had a health care bill go to collections in the past year, according to Cedar’s 2019 U.S. Healthcare Consumer Experience Study. 15% receive this information in text message form.

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Health Populi

AUGUST 2, 2021

The article discusses the promises and problems with a growing supply of new companies targeting the patient billing, payment, and revenue-cycle management space, most of which are painted with the brush of improving “patient experience.”

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Health Populi

SEPTEMBER 20, 2023

The bottom-line, literally: four in ten consumers would not pay a medical bill if they cannot understand the administrative experience. Each person interviewed was responsible for health care decisions and paying the bill at least once int he past twelve months. Cedar polled 1,239 U.S.

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Healthcare IT Today

NOVEMBER 14, 2022

Creating a good patient experience through better, patient-centric billing is a critical way to improve By reducing confusion and providing a payment path for consumers who need it, patients can be better informed, more in control of their medical expenses and, most importantly, re – engaged.

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Health Populi

OCTOBER 17, 2023

.” And across all technologies assessed in this study, it was AI and machine learning that the health care finance execs pointed to as a top-three investment priority, followed by improving the patient experience (among 37%), and automating business processes (32%). Bank explained in the report. AI can help here, too.

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Health Populi

APRIL 1, 2019

For mainstream Americans, “the math doesn’t add up” for paying medical bills out of median household budgets, based on the calculations in the 2019 VisitPay Report. Given a $60K median U.S. VisitPay conducted a poll among 1,734 U.S. One-fourth of consumers would prefer to research payment options online.

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Health Populi

DECEMBER 2, 2022

The third chart tells us that patients-as-consumers would most likely sacrifice dining out, entertainment, and travel to be able to pay medical bills. Qualtrics’ data bolsters our understanding of health care costs baked into the patient financial experience and, more broadly, the overall patient experience.

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Health Populi

JULY 24, 2023

GNC is channeling to the current concerns of health consumers… value in the eye of the beholder and medical bill payer. Health Populi’s Hot Points: That’s a lot of “free” for $39.99 in any one’s definition of value-based health care — most especially, a consumer’s.

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Health Populi

APRIL 28, 2021

Sarandon, Erivo, and Fairey each have their own patient stories… “I’m happy to be part of this campaign because people need transparency and consistent pricing in the healthcare industry in order to make educated decisions in every aspect of their lives.

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Healthcare IT Today

FEBRUARY 23, 2023

One challenge is finding the right patient payer information. Technology can help organizations identify more billable insurance coverage for self-pay patients, maximizing revenue, increasing efficiency and improving patient experience. adults report that they wouldn’t have the money to cover a $500 medical bill.

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Health Populi

SEPTEMBER 5, 2018

Beyond the physical and emotional pain that people experience when they become a patient, in the U.S. 98% of Americans rank paying their medical bills is an important pain point in their patient journey, according to Embracing consumerism: Driving customer engagement in the healthcare financial journey , from Experian Health.

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Health Populi

FEBRUARY 12, 2019

Several factors underpin the adoption of telehealth in 2019: Consumers’ demand for accessible, lower-cost health care services as people face greater financial responsibility for paying the medical bill (via high-deductible health plans and greater out-of-pocket costs for co-payments).

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