Health Populi

SEPTEMBER 20, 2023

The bottom-line, literally: four in ten consumers would not pay a medical bill if they cannot understand the administrative experience. Each person interviewed was responsible for health care decisions and paying the bill at least once int he past twelve months. Cedar polled 1,239 U.S.

Medical Billing 227

Medical Billing Mental health Patient Experience 227

Health Populi

MAY 30, 2022

Add on top of these significant stressors the need to deal with medical bills, which is another source of stress for millions of patients in America. What is not commonly discussed is that medical bill problems are very common among people who have insurance and not only the uninsured.

Medical Billing 258

Medical Billing Health Policy Mental health Patient Experience 258

Health Populi

DECEMBER 2, 2022

The third chart tells us that patients-as-consumers would most likely sacrifice dining out, entertainment, and travel to be able to pay medical bills. Qualtrics’ data bolsters our understanding of health care costs baked into the patient financial experience and, more broadly, the overall patient experience.

Mental health 170

Mental health Patient Experience Medical Billing Leadership 170

Health Populi

MAY 18, 2023

consumer credit rating companies — Equifax, Experian and TransUnion — planned to remove medical bill collections that were under $500 from consumers’ credit reports. ” The Commonwealth Fund data in the bar chart tells us that many patients in the U.S. On April 11, 2023, three of the largest U.S.

Medical Billing 156

Medical Billing Patient Experience 156

Health Populi

APRIL 1, 2024

That’s twice as many patients who would prefer to pay their health care bills on doctor’s or provider’s websites versus online through their health plan’s website (19%). That garners only 5% of patients’ preferences. Mailing a paper check?

Medical Billing 203

Medical Billing Patient Experience Connected Health 203

Healthcare IT Today

FEBRUARY 23, 2023

One challenge is finding the right patient payer information. Technology can help organizations identify more billable insurance coverage for self-pay patients, maximizing revenue, increasing efficiency and improving patient experience. adults report that they wouldn’t have the money to cover a $500 medical bill.

RCM 120

RCM Medical Billing Patient Experience Medicare 120

Healthcare IT Today

OCTOBER 30, 2022

A survey from digital health platform Babylon found that 46% of Americans have gone into debt from their medical bills , while 34% are currently struggling to pay their medical and insurance bills. News and Studies.

Medical Billing 86

Medical Billing Mental health EHR Healthcare IT 86

Health Populi

FEBRUARY 7, 2019

In addition to wanting a higher communication standard for clinical information and self-care, three-quarters of patients also want an easy way to understand and paying their medical bills. Less than half say they’re currently getting that support from health care providers. Satisfaction outweighs loyalty.

Patient Experience 310

Patient Experience Medical Billing Mental health Digital Health 310

Health Populi

JULY 24, 2023

GNC is channeling to the current concerns of health consumers… value in the eye of the beholder and medical bill payer. Health Populi’s Hot Points: That’s a lot of “free” for $39.99 in any one’s definition of value-based health care — most especially, a consumer’s.

Free healthcare 296

Free healthcare Telehealth Medical Billing Primary Care 296

Health Populi

OCTOBER 15, 2019

These study respondents had also visited a doctor or hospital and paid a medical bill in the past year. One-third of these patients had a health care bill go to collections in the past year, according to Cedar’s 2019 U.S. Healthcare Consumer Experience Study. 15% receive this information in text message form.

Medical Billing 235

Medical Billing Life Science Medicare Pharmaceuticals 235

Mend

OCTOBER 18, 2022

While many industries have already gone digital, healthcare is still catching up when it comes to billing. Paper mail still leads for medical bills. Fifty-one percent of patients receiving a billing statement via the mail in 2021. Patient clicks the secure link, verifying their identity with their DOB.

Medical Billing 98

Medical Billing Patient Experience 98

Health Populi

AUGUST 2, 2021

The article discusses the promises and problems with a growing supply of new companies targeting the patient billing, payment, and revenue-cycle management space, most of which are painted with the brush of improving “patient experience.”

Patient Experience 323

Patient Experience Medical Billing Pharmaceuticals 323

Healthcare IT Today

OCTOBER 31, 2023

With delivery capabilities across upstream and downstream processes, Access Healthcare is uniquely positioned to unlock insights derived from operational processes to prevent claim denials, maximize collections, and enhance the overall patient experience.

RCM 87

RCM Patient Experience Medical Billing Leadership 87

Healthcare IT Today

JANUARY 27, 2021

A group of California hospitals has had such success with the initial run of its medical billing improvement process that it has expanded far more quickly than it had originally intended.

Medical Billing 102

Medical Billing Patient Experience Healthcare IT Leadership 102

Health Populi

SEPTEMBER 5, 2018

Beyond the physical and emotional pain that people experience when they become a patient, in the U.S. 98% of Americans rank paying their medical bills is an important pain point in their patient journey, according to Embracing consumerism: Driving customer engagement in the healthcare financial journey , from Experian Health.

Patient Experience 159

Patient Experience Medical Billing Health Policy 159

Health Populi

JUNE 6, 2023

What do people want from digital transformation for their health care experiences? Health Populi’s Hot Points : As Experian puts the situation and experience-gap, “the cost conversation continues.”

Medical Billing 156

Medical Billing Telehealth Digital Health Medicare 156

Health Populi

APRIL 1, 2019

For mainstream Americans, “the math doesn’t add up” for paying medical bills out of median household budgets, based on the calculations in the 2019 VisitPay Report. Given a $60K median U.S. VisitPay conducted a poll among 1,734 U.S. One-fourth of consumers would prefer to research payment options online.

Medical Billing 279

Medical Billing Patient Experience Health Policy 279

NiftyHMS

FEBRUARY 27, 2024

Struggling with patient communication across multiple clinics? Streamline communication processes, enhance patient experience, and improve efficiency. Experience the benefits today! Consider leveraging WhatsApp chatbot solutions for real-time connection and personalized care.

Patient Experience 97

Patient Experience Medical Billing EMR EHR 97

Health Populi

OCTOBER 22, 2023

Health Populi’s Hot Points: According to the 2024 Healthcare Financial Experience Study from Cedar, 58% of U.S. consumers said paying a health care bill was stressful. ’| the CFO of Ohio State University’s Wexner Medical Center, Vincent Tammaro, was quoted in the Cedar report.

Mental health 182

Mental health Medical Billing Patient Experience 182

Mend

JULY 19, 2022

According to the same statistics, approximately one in five American households has “bad medical debt.” These numbers are concerning, as they indicate that many Americans are struggling to keep up with their medical bills. How Many Healthcare Organizations Still Rely on Paper Bills.

Medical Billing 97

Medical Billing Patient Experience Telehealth Telemedicine 97

Health Populi

APRIL 12, 2024

Patients-as-consumers increasingly expect retail-enchanting service levels from health care – especially as patients pay medical bills increasingly out-of-pocket. Convenience isn’t just a nice-to-have: it has economic ROI.

Telehealth 193

Telehealth Mental health Public Health Medical Billing 193

Health Populi

FEBRUARY 4, 2024

Furthermore, health plan members now see themselves as medical bill payers, seeking value and consumer-level services for their health insurance premium investment. Patients and health plan members continue evolving into medical bill payers, with their homes and budgets baked into the concept.

Primary Care 212

Primary Care Medicare Medical Billing Public Health 212

Health Populi

JUNE 26, 2023

patients 18 and over in August and September 2022, which learned that the high cost of health care services (46%) and higher costs of living overall (43%) contributed to peoples’ healthcare avoidance in America. The Qualtrics Study explored the views of over 1,000 U.S.

Medical Billing 156

Medical Billing Mental health Patient Experience Medicare 156

Health Populi

APRIL 28, 2021

Sarandon, Erivo, and Fairey each have their own patient stories… “I’m happy to be part of this campaign because people need transparency and consistent pricing in the healthcare industry in order to make educated decisions in every aspect of their lives.

Medical Billing 344

Medical Billing Patient Experience Public Health Health Policy 344

Healthcare IT Today

DECEMBER 14, 2022

percent of patients would be interested in using payment plans in the future. When patients have questions about their medical bills, offer support over a variety of communication channels like live chat, text, email, or IVR. Blake is obsessed with how people experience the world. Provide enhanced support.

Medical Billing 80

Medical Billing Health Data Patient Experience Healthcare IT 80

Health Populi

FEBRUARY 12, 2019

Several factors underpin the adoption of telehealth in 2019: Consumers’ demand for accessible, lower-cost health care services as people face greater financial responsibility for paying the medical bill (via high-deductible health plans and greater out-of-pocket costs for co-payments).

Telehealth 243

Telehealth EMR Medical Billing Mental health 243

Healthcare IT Today

OCTOBER 23, 2023

They must also think carefully about what it takes to deliver an outstanding patient experience—including digitally—in a post-COVID world, where consumers expect digital access and support at each stage of their care journey. But finding the right approach is key.

RCM 84

RCM Patient Experience Medical Billing Medicare 84

Healthcare IT Today

AUGUST 18, 2022

In a medical emergency, patients would be forced to cover massive medical bills out of pocket. As a result, 1 in 10 Americans owe some form of medical debt , with millions owing more than $10,000. The fallout from these statistics takes many forms.

Medical Billing 125

Medical Billing Patient Experience Healthcare IT 125

Healthcare IT Today

APRIL 19, 2023

It is not about remote patient monitoring or adopting electronic health records or tools to help patients view their charts. We’ve seen that the patient experience, cost control and human capital considerations all improve with real-time connectivity. But improving connectivity is easier said than done.

Nursing 77

Nursing Patient Experience EMR Medical Billing 77

Mend

JUNE 8, 2022

Today, patients prefer convenient payment options to stay on top of medical bills. Fortunately, there are ways to automate healthcare payments to make life easier for your patients and practice. Here’s Why Your Practice Should Automate Medical Billing. Increase Patient Privacy. billion in 2021.

Medical Billing 98

Medical Billing Telemedicine HIPAA EHR 98

Health Populi

JUNE 6, 2022

And they have helped people co-create health outcomes as quantified in the cancer care experience slide shown here. Individuals and their families are overwhelmed with the information, tasks, steep medical bills and the ‘unknown’ that cancer brings and are trying to manage everything with limited to no support.

Mental health 156

Mental health Digital Health Patient Experience Connected Health 156

NiftyHMS

MAY 11, 2023

With its advanced features for appointment management, patient records management, billing and insurance processing, and reporting and analytics, Dentee offers a user-friendly and integrated solution for dental professionals. Month – *Source from Capterra.

Medical Billing 85

Medical Billing EHR Telemedicine Patient Experience 85

Health Populi

FEBRUARY 27, 2024

Let’s put “health” back into the U.S. health care system. That’s the mantra coming out of this week’s annual Capitol Conference convened by the National Association of Benefits and Insurance Professionals (NABIP).

HIPAA 340

HIPAA Public Health Leadership Mental health 340

Healthcare IT Today

DECEMBER 2, 2022

Improves the patient experience. Rising costs have placed more of the financial burden on patients. In fact, 1 in 11 adults delay or go without medical care due to cost reasons, according to the National Health Interview Survey (NHIS).

Patient Experience 90

Patient Experience Medical Billing Healthcare IT 90

Health Populi

SEPTEMBER 27, 2023

adults saying inflation has made it harder to pay medical bills. In particular, 21% of consumers with medical debt say the primary source of that debt was due to the bills from doctor visits. A Debt.com survey out this weeks concludes that i nflation is making us sick, physically and financially — with 67% of U.S.

Primary Care 240

Primary Care Medical Billing Medicare Patient Experience 240

Health Populi

SEPTEMBER 13, 2022

So, patients-as-payers and health consumers told AKASA, which is in the business of revenue cycle management, that quality and choice were worth a premium or enhanced charge on their medical bill.

Nursing 170

Nursing Medical Billing Patient Experience 170

Health Populi

SEPTEMBER 27, 2018

What drives people to engage on their patient journeys has a lot more to do with practical matters of care like convenience, cost, and bedside manner, Deloitte says, than what the firm terms “bells and whistles. Specifically, 50% of health consumers search to see their providers are in-network, to avoid surprise medical bills.

Health Data 211

Health Data Medical Billing Nursing Digital Health 211