Health Populi

NOVEMBER 12, 2019

What’s underneath that macro “healthcare” index number of 67 is a precipitous decline in the past year for Americans’ trust in hospitals, compared with biotech, pharma, consumer healthcare, and even health insurance — all of which grew in trust between 2018 and 2019, but not so with the hospital segment of U.S.

BioTech 160

BioTech Medical Billing HIPAA Health Information 160

Health Populi

NOVEMBER 5, 2019

health care economics, patients are now payors as health consumers with more financial skin in paying medical bills. On the demand side of U.S.

Mental health 157

Mental health Medical Billing Medical Technology Pharmaceuticals 157

Health Populi

MARCH 21, 2019

Frictionless retail is also an important paradigm for health care, an industry rife with friction. A huge friction point we identified in our data-for-healthcare-good panel wrapping up the day is surprise medical billing due to patients’ unwitting use of out-of-network physicians and providers.

HIPAA 246

HIPAA Medical Billing Leadership Public Health 246

Health Populi

DECEMBER 22, 2022

Most patients have experienced frustrations – in the designer’s parlance, “friction” – when seeking routine care as well as during a routine medical appointment. Clearly, patients’ experiences as consumers of healthcare lack the service levels they expect as payors based on this MITRE-Harris Poll.

Health Technology 156

Health Technology Mental health Digital Health Primary Care 156

Health Populi

JULY 28, 2019

Data illustrating that “paradox” is shown in the second chart: while 78% percent of patients told Maestro Health their health care experience is positive, 69% feel they lack control over their patient journey. Quality health care in America is too expensive, 79% of consumers said.

Telehealth 223

Telehealth Medical Billing Health Policy Digital Health 223

Health Populi

MARCH 13, 2019

“Patients as Consumers” is the theme of the Health Affairs issue for March 2019. most visibly for prescription drugs , and increasingly for other line items in the medical bill like nursing home care, hospital care, and physician services.

Digital Health 256

Digital Health Health Policy Medical Billing Interoperability 256

Health Populi

DECEMBER 11, 2019

Partnering, too, will be important on the road to digitization in health care across the three industry segments. specialty medicines), and people expect greater levels of retail-enhanced service from health care providers, plans, and pharma companies.

Life Science 194

Life Science Medical Billing Health Data Primary Care 194

Health Populi

NOVEMBER 27, 2019

The intention of this mandate is to enable patients-as-consumers to more readily shop for health care services that are “shoppable.” ” Health Populi’s Hot Points: The last chart organizes ACSI’s customer satisfaction benchmarks by industry in 2019.

Primary Care 170

Primary Care Medical Billing Patient Experience Health Policy 170

Health Populi

AUGUST 9, 2018

That is, if those patients-as-health-consumers can vote with their feet and pocketbook. As the patient is increasingly the payor, the financial experience is embedded into the patient experience, too. I noted above that women earn less than men, even in the 90th percentile of highest incomes in America.

Medical Billing 168

Medical Billing Patient Experience Health Policy 168

Henry Kotula

FEBRUARY 26, 2020

This change is occurring as the result of clinical innovations, patient preferences, financial incentives, electronic health records, telemedicine, and an increased focus on improving quality of care and clinical outcomes.

Primary Care 41

Primary Care Telehealth Patient Experience HIPAA 41

Health Populi

MARCH 15, 2021

household budgets have been particularly hard-hit in paying off credit cards and bills (23%), paying for food (17%), falling behind paying rent or mortgage (16%), affording health insurance coverage (16%), and paying for medical bills (16%). adults had trouble affording any of these basic living expenses.

Mental health 280

Mental health Public Health Medical Billing Telehealth 280

Health Populi

APRIL 4, 2022

About 3 in 5 people worry about unexpected medical bills, followed by one-half concerned about their home’s utility bills and grocery store spending. Other worrisome health care cost items follow down the line, including: 45% of U.S. The cost of filling up a car’s gas tank ranked first among U.S.

Medical Billing 182

Medical Billing Mental health Medicare Patient Experience 182

Health Populi

MAY 10, 2018

One-third of people with individual health insurance coverage told the Fund their healthcare has become harder to afford over the past 12 months. This bar chart shows that 50% of working-age adults would not have sufficient funds to pay an unexpected $1,000 medical bill within 30 days.

Medical Billing 180

Medical Billing Patient Experience Health Policy 180

Health Populi

FEBRUARY 20, 2020

Underpinning this Purple Convergence for Health is that whether a Democrat or Republican, U.S. health citizens are highly concerned about their personal out-of-pocket costs for medical services and insurance, as well as prescription drug coverage. And that is health citizenship-bonding patient experience.

Medical Billing 191

Medical Billing Leadership Mental health Patient Experience 191