Healthcare IT Today

OCTOBER 23, 2023

They must also think carefully about what it takes to deliver an outstanding patient experience—including digitally—in a post-COVID world, where consumers expect digital access and support at each stage of their care journey. But finding the right approach is key.

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Healthcare IT Today

MARCH 24, 2024

Though less than 37% of healthcare workers trust AI in healthcare, 85% believe AI can improve the patient experience and 77% say AI can solve the labor shortage, according to a Carta Healthcare survey. Arizona-based Integrated Medical Services implemented athenahealth EHR, RCM, and patient engagement tools.

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Patient Experience RCM Healthcare IT Medicare 82

Healthcare IT Today

FEBRUARY 23, 2023

Technology can help organizations identify more billable insurance coverage for self-pay patients, maximizing revenue, increasing efficiency and improving patient experience. Many healthcare providers find themselves wondering whether a revenue cycle management (RCM) partner would benefit their organizations.

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RCM Medical Billing Patient Experience Medicare 125

Healthcare IT Today

MAY 5, 2021

R1 RCM Inc. NASDAQ: RCM), a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers, today announced a definitive agreement to acquire VisitPay, the leading digital payment solution provider for approximately $300 million in cash.

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RCM Patient Experience Healthcare IT Health IT 95

BHM Healthcare Solutions

OCTOBER 3, 2023

In the complex world of healthcare, efficient revenue cycle management (RCM) is the linchpin that ensures a healthcare organization’s financial health. The Significance of Effective RCM For healthcare organizations, mastering revenue cycle management is not merely a matter of administrative efficiency; it’s a financial imperative.

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Healthcare IT Today

OCTOBER 31, 2023

Enhances Revenue Cycle Services Market Leadership with Patient Engagement Services and Technology Capabilities Today, Access Healthcare , a global leader in revenue cycle management (RCM) and healthcare services, announced the acquisition of Envera Health , a market leader in patient engagement services.

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RCM Patient Experience Medical Billing Leadership 92

Healthcare IT Today

JUNE 28, 2022

Given this event, I thought it would be fun to extend the conversation from the conference and talk about RCM (Revenue Cycle Management) on this week’s chat. T5: Who are some of your favorite companies in the RCM space? Bonus: Does revenue cycle management help or hurt the patient experience? HITsm #HFMAAnnual.

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Healthcare IT Today

DECEMBER 30, 2023

Read more… Bonus Features for December 24, 2023: 74% of orgs automating RCM operations, plus per-physician revenue exceeding expenses at U.S. Read more… Funding and M&A Activity: Patient experience and financial performance vendor R1 RCM is acquiring Acclara , an RCM vendor, from Providence.

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RCM Life Science Mental health Healthcare IT 69

Healthcare IT Today

MARCH 16, 2024

Read more… Unlocking the Power of Interop for More Effective RCM. Colin connected with Juli Forde Smith at ZOLL Data Systems and Erica Gregory at Netsmart to discuss how prioritizing patient intake leads to better RCM – and how APIs streamline the process of sharing financial data.

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RCM Healthcare IT Patient Experience EHR 102

Healthcare IT Today

NOVEMBER 5, 2023

Although 90% of health systems face turnover rates of greater than 10% for roles in RCM and patient experience, only 25% of executives are looking at AI or workflow improvements to improve efficiency , an Experian Health survey found. That’s down from 34% last year.

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RCM Medicare EHR FHIR 94

Lloyd Price

SEPTEMBER 17, 2023

The report also finds that providers are prioritizing their IT investments in certain key areas, such as: Revenue cycle management (RCM) : RCM is the process of managing the financial aspects of patient care, from billing and coding to collections and denials.

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Healthcare IT Today

AUGUST 26, 2023

Steve Yerkey, Director Solutions Architecture at Oneview Healthcare demonstrates how the Zebra tablet combined with their bedside software creates a great patient experience platform. Read more… The Importance of Patient Portal Usability. Read more… What Trend in RCM Are You Keeping Your Eye on Right Now and Why?

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RCM Life Science Healthcare IT Patient Experience 89

Healthcare IT Today

JANUARY 21, 2023

John Lynn talked to Micky about how the 21st Century Cures Act making an impact for good on patients and clinicians , among other topics. Read more… The Role of Innovation and AI in RCM. Read more… Seeing How Patients Experience RCM. John also asked the experts what RCM looks like to patients.

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Healthcare IT Today

JULY 10, 2022

More than 90% of respondents said providing routine healthcare post-COVID is putting a strain on their departments, with 90% of RCM departments experiencing a labor shortage. And all respondents said labor shortages are causing an operational strain that’s adversely impacting the patient experience.

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RCM EHR EMR Healthcare IT 88

Healthcare IT Today

DECEMBER 9, 2023

Read more… A Medical Receptionist Service Can Improve the Patient Experience. Virtualized services, personalized interactions, and seamless scheduling all make for a better patient experience. RCM vendor AAPC acquired Semantic Health , maker of inpatient medical auditing software for insurers and hospitals.

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EHR Digital Health Healthcare IT RCM 111

Healthcare IT Today

JANUARY 20, 2023

So often in talking about Revenue Cycle Management (RCM) the focus is placed onto the organization. How do we improve RCM? How to can we incorporate digital solutions into RCM? However, that leaves out one huge piece of RCM. The patient. Read what they had to share down below. So interesting!

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Healthcare IT Today

JANUARY 14, 2024

Patient experience platform ixlayer joined the Innovators’ Network at the American Heart Association Center for Health Technology & Innovation. Florida-based Tallahassee Memorial HealthCare selected Ensemble Health Partners for RCM technology and services.

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Healthcare IT Today

SEPTEMBER 1, 2023

In the world of healthcare, this balance not only enhances the patient experience but also enables systems to effectively manage patient communication and financial obligations while delivering optimal clinical care.

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Healthcare IT Today

JULY 19, 2022

Canvas provides a full-stack ambulatory EMR and digital health developer platform, enabling both established and startup healthcare providers to launch new patient experiences and business models faster. For more information about Canvas Medical, visit canvasmedical.com. .

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Healthcare IT Today

JANUARY 13, 2024

Jason Warrelmann at UiPath discussed AI’s role in decreasing repetitive tasks, redeploying resources, and improving the patient experience. AI success depends on clear objectives, robust infrastructure, good talent, the right technology, and a willingness to experiment, according to Archie Mayani at GHX.

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Interoperability Healthcare IT RCM Health IT 88

Healthcare IT Today

AUGUST 12, 2023

Read more… Healthcare IT Today Podcast : The Patient Experience Outside the Four Walls of the Hospital. John and Colin discuss the advances in remote monitoring technology that make care at home possible and debate whether the industry will reach a point where patients have an ICU experience in their own homes.

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Healthcare IT Today

NOVEMBER 25, 2022

Involving revenue cycle management (RCM) is necessary for any comprehensive SDoH/health equity strategy. Patient experience. SDoH Factors Impacting Patients and Revenue. Safety of care. Readmission rate. Excess stay. Effectiveness of care.

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Healthcare IT Today

JULY 13, 2023

Embracing technology-driven solutions and transforming the digital front door experience are no longer optional, but a strategic imperative. By overcoming access challenges through innovative digital solutions, healthcare providers can be in a better position to deliver exceptional patient experiences and improve patient satisfaction.

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Healthcare IT Today

SEPTEMBER 25, 2023

The following is a guest article by Steven Dubner, Vice President of Product Management at Nordis Technologies No matter how exemplary the clinical care, overall patient experience and satisfaction often hinge on the last interactions with providers—billing and payments.

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Healthcare IT Today

NOVEMBER 23, 2022

It also enables the practice to have a more productive conversation about the patient’s responsibility and payment options. This, in turn, can improve the patient experience while helping practices get paid in full. . Claims Coding. Coders need to understand how the quality of their work impacts the practice’s bottom line.

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Healthcare IT Today

DECEMBER 10, 2023

Nearly all (95%) of healthcare executives are interested in end-to-end managed services to solve RCM challenges, according to a survey from Ensemble Health Partners. Partnerships Qualtrics and Epic are partnering to integrate patient experience data into the EHR. More than 70% prefer managed services to in-house operations.

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Healthcare IT Today

JANUARY 19, 2024

This applies to the entire RCM ecosystem including reducing administrative burdens and producing cleaner claims. Experian Health’s State of Patient Access 2023 survey found more than a third of respondents agree that automation is beneficial, suggesting an increase in integrating advanced technologies like AI in the near future.

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Health IT RCM Healthcare IT Interoperability 96

Health Populi

FEBRUARY 9, 2019

The patient as payor. Revenue cycle management (RCM) is a big HIMSS theme from providers’ points of view. But patients are now payors, facing high deductibles and thousand-dollar out-of-pocket costs that can overwhelm the average person’s savings account.

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Healthcare IT Today

APRIL 8, 2024

For the 72nd episode of the CIO podcast hosted by Healthcare IT Today, we are joined by Donald McGruder, Chief Information and Revenue Integrity Officer at South Shore Hospital. We kick off this episode by discussing how South Shore Hospital is positioning itself in the rapidly evolving landscape of healthcare interoperability.

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Healthcare IT Today

FEBRUARY 27, 2023

Additionally, automating processes such as this help to relieve employee burnout and simultaneously improve the patient experience. The market will see increased asks/attention for bots as they are critically needed in RCM to offset staff shortage, enhance staff retention, and accelerate tasks (ultimately cash flow).

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RCM Patient Experience EHR Pharmaceuticals 99

Healthcare IT Today

AUGUST 19, 2023

Read more… Moving the Industry Forward With an RCM Adoption Model. Healthcare has many models, but until recently RCM has been missing. Jeff Becker and John Yount at FinThrive described their roadmap for RCM implementation and realizing value as an organization.

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RCM Healthcare IT EHR HIE 79

Healthcare IT Today

MARCH 30, 2024

Read more… Reducing Errors, Turnaround Time, and Staff Burdens for RCM. Read more… Bonus Features for March 24, 2024: Data infrastructure investments have 124% ROI; meanwhile, 85% of healthcare workers believe AI can improve the patient experience. The program is available for Microsoft Teams, Webex, and Zoom.

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RCM Healthcare IT Patient Experience EHR 98

Healthcare IT Today

JULY 20, 2022

The following is a guest article by Mark Spinner, President and CEO at AccessOne. It takes about three paper statements , on average, for consumers to pay their medical bills. Because it’s easy to set these mailings aside and wait to act on them another day.

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Healthcare IT Today

APRIL 29, 2023

Three leaders of ROI Healthcare sat down with John Lynn and talked about helping health systems get the payoff they want from investments in RCM, ERP, and EHR software. Read more… Tracking the Patient Experience at Intermountain Health. Read more… Giving Healthcare Organizations the Return on Investment They Want.

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Patient Experience RCM Healthcare IT Public Health 100

Healthcare IT Today

FEBRUARY 11, 2024

New Hampshire-based Dartmouth Health is continuing its partnership with Conifer Health Solutions for RCM services. Patient experience platform Weave appointed David McNeil as Chief Revenue Officer. RCM vendor Savista named Michael Waite as Vice President of Sales.

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Xealth

MAY 30, 2023

Patient engagement, patient experience, and RCM solutions related to accuracy and payment velocity attract more attention and investment. Not only did this waste clinical staff time, but it also delayed the surgical procedure due to how long it took to prepare these patients for the pre-anesthesia visit.

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EHR RCM Patient Experience Digital Health 52

Healthcare IT Today

JUNE 8, 2022

When it comes to patient financial engagement, traditional models are like the hare from “The Tortoise and the Hare”: racing off the starting line, hitting the phones hard and pushing for a customer response. The following is a guest article by Randall Shafer, Executive Vice President and Global Head, Hospital Business at Firstsource.

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