Remove Industry Remove Medical Billing Remove Patient Experience Remove Public Health
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From Evolution to Innovation, from Health Care to Health: How Health Plans With Collaborators Are Re-Defining the Industry

Health Populi

As a constant observer and advisor across the health/care ecosystem, for me the concept of a “health plan” in the U.S. Furthermore, health plan members now see themselves as medical bill payers, seeking value and consumer-level services for their health insurance premium investment.

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A Vote for Telehealth is a Vote for American Patients’ and Doctors’ Well-Being

Health Populi

The pandemic era relaxation of state licensure requirements addressed this chasm, providing greater access to patients who needed services as well as de-tabooing that access when patients felt nervous about in-person visits to therapists in a community, in-person setting. In fact, most people living and working in the U.S.

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A Health Consumer Bill of Rights: Assuring Affordability, Access, Autonomy, and Equity

Health Populi

(FYI you might know of NABIP by its former acronym, NAHU, the National Association of Health Underwriters). NABIP, whose members represent professionals in the health insurance benefits industry, drafted and adopted a new American Healthcare Consumer Bill of Rights launched at the meeting.

HIPAA 340
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And the Oscar Goes To….Power to the Patients!

Health Populi

Sarandon, Erivo, and Fairey each have their own patient stories… “I’m happy to be part of this campaign because people need transparency and consistent pricing in the healthcare industry in order to make educated decisions in every aspect of their lives.

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Patients-As-Health Care Payers Define What a Digital Front Door Looks Like

Health Populi

In health care, one of the “gifts” inspired by the coronavirus pandemic was the industry’s fast-pivot and adoption of digital health tools — especially telehealth and more generally the so-called “digital front doors” enabling patients to access medical services and personal work-flows for their care.

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Isn’t It Eyeconic? Vision Care in the Evolving Health Care Ecosystem

Health Populi

The vision/optical industry is one piece of the health/care ecosystem, but the segment has not been as directly impacted by patients’ new consumer muscles until just about now. Frictionless retail is also an important paradigm for health care, an industry rife with friction.

HIPAA 246
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Design, Empathy and Ethics Come to Healthcare: HXD

Health Populi

Amy, Founder and Chief Experience Office of Mad*Pow, kicked off the conference with context-setting and inspiration. Design and empathy are now discussed in health conferences, where the healthcare industry may be ahead of other sectors in embracing the concept of social impact.