Article Digital Health Patient Experience Telehealth 
Health Populi
AUGUST 23, 2021
Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. The post Why Is So Much “Patient Experience” Effort Focused on Financial Experience?
Health Populi
APRIL 12, 2024
Congress can’t agree on much before the 2024 summer recess, there’s one bipartisan stroke of political pens in Washington, DC, that could provide some satisfaction for both patients and doctors: bring telehealth back to patients and providers permanently. Congress to address telehealth right now? has known how to deliver.
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Health Populi
OCTOBER 5, 2020
In the first six months of the COVID-19 pandemic, telehealth was a “bright spot in the ‘new normal,’” according to a report from J.D. Power, Telehealth Patient Satisfaction Surges During Pandemic but Barriers to Access Persist. Power has studied including health insurance, insurance and financial services.
Health Populi
FEBRUARY 27, 2024
NABIP, whose members represent professionals in the health insurance benefits industry, drafted and adopted a new American Healthcare Consumer Bill of Rights launched at the meeting.
Health Populi
OCTOBER 6, 2022
Telehealth has increased access to mental health services, I’ve highlighted this Mental Illness Awareness Week here in Health Populi. But telehealth has also emerged as a preferred channel for routine health care services, we learn from J.D. Power’s 2022 Telehealth Satisfaction Study.
Iris Telehealth
JULY 17, 2023
Telehealth has revolutionized the patient experience by making it easier to attend appointments, communicate with their provider, and reduce no-show rates. On top of enabling continuity of care for patients, telehealth also increases clinician satisfaction and provides financial benefits for organizations.
Health Populi
MARCH 12, 2020
Will the coronavirus inspire greater adoption of telehealth in the U.S.? Let’s travel to Shanghai, China where, “the covid-19 epidemic has brought millions of new patients online. They are likely to stay there,” asserts “ The smartphone will see you now ,” an article in the March 7th 2020 issue of The Economist.
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