Video Visits: How to Improve the Patient Experience

Health System CIO

Providing quality care during a telemedicine encounter is about much more than just the technical aspects, says CT Lin, MD, who offers advice on how to more effectively communicate and build relationships with patients virtually.

Consumers’ Embrace of Digital Health Tech Stalls, and Privacy Concerns Prevail – Accenture’s 2020 Research

Health Populi

Millions of dollars and developers’ time have been invested in conceiving and making digital health tools. Use of mobile apps to track personal health activity fell from nearly 1 in 2 consumers to 1 in 3. a senior managing director in Accenture’s global Health practice.

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Physicians Lean In to Digital Health, Especially Telehealth and Remote Monitoring

Health Populi

doctors are using digital health tools in patient care, with quickening adoption of telehealth and remote monitoring technology, according to a study from the American Medical Association (AMA). More U.S.

“Digital Health Is An Ecosystem of Ecosystems” – CTA’s 2020 Trends to Watch Into the Data Age

Health Populi

In CTA’s 2020 Consumer Tech Forecast launched yesterday at Media Day 1 at CES, Steve Koenig VP of Research, said that, “digital health is an ecosystem of ecosystems.”. In the best case scenario, per Dr. Eric Topol’s Deep Medicine , AI can help bring more humanity to health care.

Consumers’ and Physicians’ Growing Embrace of Digital Health via PwC

Health Populi

We’ve reached an inflection point on the demand side among consumers for digital health options, PwC suggests in their report on the New Health Economy coming of age. The report outlines health/care industry issues for 2019, with a strong focus on digital health.

Prelude to Health 2.0 2019: Thinking Consumers At the Center of Digital Health Transformation

Health Populi

Digital transformation” is the corporate strategy flavor of the moment across industries, and the health are sector isn’t immune from the trend. As this 13th year of the annual Health 2.0 As Health 2.0 This week, Health 2.0

Telehealth and COVID-19 in the U.S.: A Conversation with Ann Mond Johnson, ATA CEO

Health Populi

Will the coronavirus inspire greater adoption of telehealth in the U.S.? Let’s travel to Shanghai, China where, “the covid-19 epidemic has brought millions of new patients online. Q2 – – Some industry observers have called this, “telehealth’s big moment.”

How Philips Has Pivoted In the COVID-19 Pandemic: Connected Care From Hospital to Home

Health Populi

Philips continues on its “journey into Connected Care,” as Roy described the current trajectory as the company has pivoted directly into the heart of the coronavirus pandemic with health care systems around the world. It’s also an enormous stress test of the [health care] system.

How to Make Healthcare More Intelligent and Trustworthy: Accenture’s Digital Health Tech Vision 2018

Health Populi

The proliferation and evolution of digital technologies in health care have the potential to do good or harm, depending on their application. Doing good and abstaining from doing harm can engender trust between patients, providers, and other stakeholders in health.

Addressing Health Equity Must Include Digital Equity Beyond Access To Medical Services and Insurance

Health Populi

The 21st Century Cures Act emphasizes patients’ control of personal health information. ONC rules issues in March 2020 called for more patient-facing health tools and apps to bolster health consumer engagement and empowerment.

The Fight For A More Mobile-Centric Patient Experience

Duane Boise

It means hours spent waiting in a waiting room, surrounded by other patients. It means expensive bills, depending on your quality of health insurance. For providers, here are the top 3 areas where you can begin to implement the patient experience through technology: Online Portals.

The Promise of Telehealth for Older People – the U-M National Poll on Healthy Aging

Health Populi

And so, too, are older folks re-imagining how and where their health care services could be delivered and consumed. Health Populi’s Hot Points: I recently collaborated with HealthMine on a survey looking into Medicare Advantage members’ views of health and digital technology.

How Can Healthcare Bring Patients Back? A Preview of Our ATA Session, “Onward Together” in the COVID Era

Health Populi

I’ll be midwifing a panel this afternoon at 440 pm Eastern time, initially focused on how health care can garner patient loyalty. These elements all impact our perceptions of safety, trust, access, equity, and empowerment for health care.

Living in Digital Healthcare Times – Kicking off #DigitalHealthCES & #CES2020

Health Populi

My focus is all-health, all-the-time, so I’m weaving the connections between connected cars, home appliances, telecoms, and Big Tech who put on the Ritz and glitz today and tomorrow for the press. Living in Digital Times is the organizational home for the DHSummit.

Health Consumers Expect Healthcare to be Digital (and Secure), Philips Future Health Index Finds

Health Populi

Health care system financing, delivery, and workflows widely vary across nations around the world. Being Philips, what underpins that quality and experience is technology; Philips explored telehealth, AI, digital health records (DHRs), and other digital health tools that can engage patients.

“Telehealth is a digital distribution channel for health care” – catching up with Roy Schoenberg, President and CEO of American Well

Health Populi

They launched their service first in Hawaii, where long distances and remote island living challenged the supply and demand sides of health care providers and patients alike. Dr. Peter Rasmussen explained that there are many reasons consumers don’t yet engage in virtual health services.

Cost and Convenience Underpin Patient Demands As Health Consumers

Health Populi

Across generations, from younger to older patients, cost, transparency and convenience drive consumer satisfaction, Accenture’s latest health consumer survey found. have chosen to use a non-traditional health care setting. health care — and desirable.

Why Humana Joined CTA – The Pivot from “Health Insurance” to Behaving as a Health-Tech Start-Up

Health Populi

If you read this blog, you know one of the fastest-growing “aisles” at the annual conference is digital health. Humana joined up with CTA’s Health and Fitness Technology Division this month.

The Persistent Rural/Urban Broadband Gap Is Bad for Health

Health Populi

Health Populi’s Hot Points: There’s a new social determinant of health in town, and it’s broadband connectivity. The lack of broadband to rural health citizens exacerbates disparities by preventing people from digital engagement in their health and caring for loved ones.

Time To Travel And Wait In Health Care: The Opportunity For Self-Care At Home

Health Populi

That would be health care, a report from Altarum notes. The annual opportunity cost for travel and wait time in health care is $89 billion, Altarum estimated. It’s simple to see that people in poor health spend much more time in a day on self-care than healthier people.

Going Digital for Health Is a New-Normal for Consumers

Health Populi

Using digital health tech is a new normal for U.S. consumers, including Seniors, found in the 2018 digital health consumer survey from Deloitte. But the tagline begs the supply side question: “Can the health care system deliver?”

What #CES2019 5 Tech Trends to Watch Mean for Health/Care

Health Populi

As #CES2019 kicks off in Las Vegas with today’s first Media Day, the Consumer Technology Association presented its forecast on the 5 Technology Trends to Watch in 2019 — and they all play into health, wellness, and medical care. Digital Health Tech Empowers Patients.

Most Consumers Are Interested in Using a Voice Assistant for Some Type of Health Care

Health Populi

have a smart people at home, only 1 in 13 Americans have used a voice assistant like Alexa or Google Assistant for health care. In 2019, few health care providers have adopted voice assistants into their workflows. While 75 million people in the U.S.

Health/Care Everywhere – Re-Imagining Healthcare at ATA 2019

Health Populi

Ann Mond Johnson assumed the helm of CEO of ATA in 2018, and she’s issued a call-to-action across the health/care ecosystem for a delivery system upgrade. I’m so keen on telehealth, I’m personally participating in three sessions at #ATA19.

Open Table for Health: Patients Are Online For Health Search and Physician Reviews

Health Populi

The growth of tracking and wearable tech is moving toward more medical applications beyond fitness and wellness, Rock Health found. Telehealth adoption also grew from 2017 to 2018. Only 11% of consumers said in 2018 that they’d be willing to share health data with them.

From Yorkshire Lad to Global Design for Health: A Profile of Sean Carney of Philips

Health Populi

It’s well-known that Philips has been firmly focused on health and health care, covering both clinical/professional healthcare as well as personal health for self-care.

Healthcare Just Got SMAC’ed – Accenture’s Post-Digital Era for Health

Health Populi

Social, mobile, analytics and the cloud now underpin the health care industry. We’ve been SMAC’ed, and Accenture’s Digital Health Tech Vision 2019 believes we’re in a post-digital era ripe with opportunity.

Health @ Retail – Prelude to GMDC SelfCare Summit with Updates from Hims & Hers, GoodRx, Sam’s Club and Amazon Care

Health Populi

Digital health has the potential to radically change the way people approach their wellness and, since launching in 2017, we’ve outpaced even our own expectations, delivering more than 1 million Hims & Hers products to our customers.

Healthcare Providers’ Consumer Experience Gaps – Learnings from Kaufman Hall’s 2019 Index

Health Populi

Providers identified the key capability gaps for consumer-centric care as improving the consumer experience, offering a variety of facility-based access points, utilizing digital tools for health engagement, providing price transparency, and offering more virtual access points.

The Pace of Tech-Adoption Grows Among Older Americans, AARP Finds – But Privacy Concerns May Limit Adoption

Health Populi

One in two people over 50 bought a piece of digital technology in the past year. Communicating other information, like blood pressure, weight, or heart health) to a health care provider. One-third of older people wouldn’t share their health data with any third party at all.

Health Care Providers Grow Consumer-Facing Muscles Driven by Retail & Tech-Health Competition

Health Populi

As patients continue to morph into health care payers, they’re increasingly expecting value-for-money, transparency, and customer experiences that show respect, bolster trust, and deliver quality services. Is that so much to ask from health care providers?

Digital Transformation Is The New Mantra But Can’t Happen Without Access To Connectivity

Health Populi

As more of our “things” get digitally connected, there’s an unanswered question about how our connected lives impact human life and health. A new report from the OECD asks and answers: How’s Life in the Digital Age? The digital divide in the U.S.

Care Gets Personal at Philips for Parents and Babies

Health Populi

Our homes should nurture our health. In addition to nutrition and good food, positive relationships, clean air and water, and the basic needs that bolster whole health, technology is playing a growing role to help us manage health at home.

Nudging Patients to Use EHRs: Moving Toward a Tipping Point for Consumer Health IT

Health Populi

patients were offered online access to their health records by providers or insurers, and one-half of them accessed the EHR at least once in the last year. So why don’t patients use online health records yet? Half of U.S.

Heart Health at #CES2019 – Food and Tech as Medicine

Health Populi

Self-care is the new health care as patients, now consumers at greater financial risk for medical spending, are learning. Using food and tech as medicine can help people avoid going on medications like statins and others for heart health.

A Smarter Home for Healthy Living at CES 2019….and a nod to Microsoft

Health Populi

Health begins at home. Lyn and Frances tested three assumptions that they believed linked housing and health: that housing contributes to health; that housing is not routinely included in health or social planning;’ and that the potential contribution of primary care is wasted.

Best Buy Bets on AgingTech in the Expanding Retail Health Ecosystem

Health Populi

With the acquisition of GreatCall, a mature player in the aging-tech space, Best Buy is doubling down on consumer health technology@retail. Even with Amazon-everything, and in health/care, too, Best Buy has successfully navigated the rough retail waters to get to this point.

Oncology Patients experience a personalized journey with interventions and education for better care

Consumer eHealth Engagement

According to Deloitte’s report in Evidence Based Oncology ( The American Journal of Managed Care publication), many organizations are exploring ways to control costs and enhance care quality for oncology patients (e.g. Patient Centered Medical Homes, CMS’ Oncology Care Model). With many different types of cancer and treatment options, each patient embarks on a personal care journey. Oncology patients often experience a long journey.

Health Care and Consumers in 2030: A Profile from KPMG

Health Populi

A “one layered delivery network through which patients can move seamlessly as they age and their needs evolve” will be the new health care platform to meet patients’ demands by 2030, according to a forecast from KPMG’s Healthcare and Life Sciences Institute.

Re-Imagining Healthcare – a Lesson from Von Clausewitz in the Fog of War

Health Populi

Governor Mark Leavitt, who held the post of Secretary of Health and Human Services under President Bush, offered this advice at the recent Liberation 2018 conference hosted by Medecision.