2018, Digital Health and Patient Experience

How to Make Healthcare More Intelligent and Trustworthy: Accenture’s Digital Health Tech Vision 2018

Health Populi

MAY 29, 2018

Trust has become a key currency in provider/patient/supplier relationships: 94% of health executives say treating customers as partners is important to gain trust, according to the Digital Health Tech Vision 2018 from Accenture. Accenture’s vision this year is built on five pillars: Citizen AI. Extended Reality.

Digital Health

Digital Health Telehealth Life Science Health Information

Consumers’ Embrace of Digital Health Tech Stalls, and Privacy Concerns Prevail – Accenture’s 2020 Research

Health Populi

MARCH 10, 2020

Millions of dollars and developers’ time have been invested in conceiving and making digital health tools. Use of mobile apps to track personal health activity fell from nearly 1 in 2 consumers to 1 in 3. Use of wearable tech nearly halved, from 33% to 18%, between 2018 and 2020.

Digital Health

Digital Health Health Data HIPAA Mental health

Maimonides Medical Center completes massive digital health initiative in two years

Healthcare IT News - Telehealth

JANUARY 19, 2022

It was an early adopter of electronic health records and sponsored one of New York State's first health information exchanges. In 2018, Maimonides' leadership established digital health as a strategic priority for the medical center. THE PROBLEM. USING FCC AWARD FUNDS.

Digital Health

Digital Health Telemedicine Leadership Patient Experience

The Digital Transformation of Patients – Update from Rock Health and Stanford

Health Populi

MARCH 2, 2021

But another patient side-effect of COVID-19 has been the digital transformation of many patients , documented by data gathered by Rock Health and Stanford Center for Digital Health and analyzed in their latest report explaining how the public health crisis accelerated digital health “beyond its years,” noted in the title of the report.

Digital Health

Digital Health Mental health Health Data Telemedicine

Mary Meeker on Healthcare in 2018: Connectivity, Consumerization, and Costs

Health Populi

JUNE 1, 2018

Health care features prominently in the nearly-300 slides curated by Mary Meeker in her always- informative report on Internet Trends 2018. Meeker, of Kleiner Perkins, released the report as usual at the Code Conference, held this year on 30 May 2018 in Silicon Valley.

Digital Health

Digital Health Patient Experience Connected Health

Closing the Digital Health Gap Between Consumers and Physicians

Health Populi

JULY 20, 2018

Consumers are more bullish demanding virtual and digital health tools from their physicians than doctors are in providing it, based on the research findings in What can health systems do to encourage physicians to embrace virtual care? from Deloitte.

Digital Health

Digital Health Medicare Telehealth healthcare technology

Tools for Paying Medical Bills Don’t Help Health Consumers Manage Their Financial Health

Health Populi

FEBRUARY 24, 2020

There’s a gap between the supply of digital health tools that hospitals and health systems offer patients, and what patients-as-consumers need for overall health and wellbeing. Nowhere in the top 10 most commonly provided digital tools is one for price transparency, cost comparing or cost estimating. .

Medical Billing

Medical Billing Digital Health Patient Experience Life Science

What Would Healthcare Feel Like If It Acted Like Supermarkets – the 2018 Temkin Experience Ratings

Health Populi

APRIL 9, 2018

consumers rank supermarkets, fast food chains, retailers, and banks as their top performing industries for experience according to the 2018 Temkin Experience Ratings. Peoples’ experience with health plans rank at the bottom of the roster, on par with rental cars and TV/Internet service providers.

Telehealth

Telehealth Primary Care Patient Experience Digital Health

Going Digital for Health Is a New-Normal for Consumers

Health Populi

SEPTEMBER 6, 2018

Using digital health tech is a new normal for U.S. consumers, including Seniors, found in the 2018 digital health consumer survey from Deloitte. The title of the report, “Consumers are on board with virtual health options,” summarizes the bullish outlook for telehealth.

Digital Health

Digital Health Telehealth Connected Care Health Information

CorVista Health Announces FDA Clearance of the Novel CorVista System to Detect the Presence of Cardiac Disease

Digital Health Global

SEPTEMBER 12, 2023

WASHINGTON–(BUSINESS WIRE)– #ML — CorVist a Health, Inc., a leading digital health company dedicated to improving cardiovascular disease diagnosis, is pleased to announce the FDA clearance of the CorVista System® with CAD Add-On to evaluate the presence of significant coronary artery disease as an aid in diagnosis.

Digital Health

Digital Health Patient Experience Health Technology

Open Table for Health: Patients Are Online For Health Search and Physician Reviews

Health Populi

FEBRUARY 19, 2019

Seeking health information online along with researching other patients’ perspectives on doctors are now as common as booking dinner reservations and reading restaurant reviews, based on Rock Health’s latest health consumer survey, Beyond Wellness for the Healthy: Digital Health Consumer Adoption 2018.

HIPAA

HIPAA Telehealth Digital Health Health Data

The Retail Health Battle Royale in the U.S. – A Week-Long Brainstorm, Day 3 of 5 – Apple as “Intelligent Health Guardian”

Health Populi

JULY 27, 2022

The second graphic from the report breaks out the health consumer/health citizen from the health/care industry and ecosystem: Being that intelligent guardian for our health and fitness, including partnering with third parties for digital health tools and apps, and.

Digital Health

Digital Health Public Health Health Data Interoperability

Fertility Payvider Kindbody Raises $100M

Digital Health Wire

MARCH 5, 2023

Founded in 2018 by the femtech power duo of Joanne Schneider (now CEO of Oula) and Gina Bartasi (former CEO of Progyny), Kindbody is aiming to make fertility care more accessible in areas where a lack of competition is driving up costs. The post Fertility Payvider Kindbody Raises $100M appeared first on Digital Health Wire.

Digital Health

Digital Health Patient Experience

The Retail Health Battle Royale in the U.S. – A Week-Long Brainstorm, Day 2 of 5 – Amazon and One Medical

Health Populi

JULY 26, 2022

With PillPack, I wrote here in June 2018 that Amazon got 50 U.S. NPR’s Shauneen Miranda notes that Amazon has established a foothold in health care, with One Medical giving it more physical presence. billion investment makes ONEM the third largest acquisition in Amazon’s portfolio, following Whole Foods at $13.7

Primary Care

Primary Care Digital Health BioTech Medicare

Jasper, Scaling a Human Touch for People Dealing with Cancer, Now With Walgreens

Health Populi

JUNE 6, 2022

Walgreens launched Find Care Now in 2018. Jasper launched just over one year ago , spinning out of 7wireVentures and Redesign Health. Jasper was designed as a digital platform to serve people with cancer, their caregivers and providers. And part of that community is relationships we develop over the course of our lifetimes.

Mental health

Mental health Digital Health Patient Experience Connected Health

How Young People Are Using Digital Tools to Help Deal with Mental Health

Health Populi

MARCH 17, 2021

The first chart details what younger people, ages 14 to 22, searched online in 2018 compared with 2020. sought health information online in 2020, a slight decline from 2018. More young women than young men looked for health info online, as well as more Hispanic/Latinx and White youngers compared with Blacks.

Mental health

Mental health Public Health Mobile Health Health Information

Why Humana Joined CTA – The Pivot from “Health Insurance” to Behaving as a Health-Tech Start-Up

Health Populi

SEPTEMBER 11, 2019

“Every company is a tech company,” Christopher Mimms asserted in the Wall Street Journal in December 2018. If you read this blog, you know one of the fastest-growing “aisles” at the annual conference is digital health. Humana joined up with CTA’s Health and Fitness Technology Division this month.

Digital Health

Digital Health Health Data Patient Experience Connected Health

2018 Year in Review: The Year’s Biggest Remote Care News & Developments

care innovations

JANUARY 2, 2019

2018 was a historic year for telehealth and remote patient monitoring (RPM), as a series of developments played out that helped extend these important care delivery services to more patients than ever before. January 18, 2018. June 21, 2018. January: Unbundled CMS Code Increases Remote Care Reimbursement.

Remote care

Remote care Telehealth Leadership Medicare

Most Consumers Are Interested in Using a Voice Assistant for Some Type of Health Care

Health Populi

OCTOBER 29, 2019

This was followed by finding a hospital, asking about medication information, seeking nutrition information, scheduling a visit to a doctor or hospital, connecting to a digital health device (like a Fitbit tracker or blood glucometer), finding a clinician, and researching treatment options.

HIPAA

HIPAA Mobile Health Digital Health Health Information

Sicker Consumers Are More Willing to Share Health Data

Health Populi

SEPTEMBER 27, 2018

People dealing with chronic conditions are keener to share personally-generated data than people that don’t have a chronic disease, Deloitte’s 2018 Survey of U.S> > Health Care Consumers learned. adults online in February and March 2018 for the study. Deloitte surveyed 4,530 U.S.

Health Data

Health Data Medical Billing Nursing Digital Health

The Retail Health Battle Royale, Day 5 – Consumer Demands For a Health/Care Ecosystem (and What We Can Learn from Costco’s $1.50 Hot Dog)

Health Populi

JULY 29, 2022

billion in 2018. hot dog deal as well as its pharmacy, but for other consumer experiences as well…like value-priced gas. ” It turns out that if Medicare Part D paid for the 184 most common generic medications for enrollees based on Costco’s cash-prices for the same products, the U.S. government would have saved $2.6

Digital Health

Digital Health Telemedicine Primary Care Telehealth

What the Latest Pew Consumer Data Means for #HIMSS18

Health Populi

MARCH 5, 2018

The median American uses 3 social networking platforms in 2018. Facebook is the primary platform for most Americans who use social media in 2018: two-thirds of U.S. adults age 18 and over in early January 2018 for this study. Health Populi’s Hot Points : Health is social: isolation is a social determinant for ill health.

Digital Health

Digital Health Health Data Health IT Patient Experience

Hospitals Work to Address Customer Experience Gap With Consumers, Kaufman Hall Finds

Health Populi

JUNE 25, 2018

Hospital and healthcare providers are getting real about improving patient and health consumer experience, the latest Kaufman Hall research finds. The company’s 2018 State of Consumerism in Healthcare report is out, subtitled, “Activity in Search of Strategy.”

Nursing

Nursing Patient Experience Telehealth Connected Health

Rob Shaw, former deputy CEO of NHS Digital joins Zesty as advisor

Lloyd Price

FEBRUARY 16, 2020

They are a fast growing digital health company delivering real benefits to NHS Trusts with a reputation for product excellence and strong technical delivery. He was awarded the CBE for his services to Health and Social Care in 2018. Rob Shaw said “I’m delighted to join Zesty.

General practice

General practice Digital Health Patient Experience

Re-Imagining Healthcare – a Lesson from Von Clausewitz in the Fog of War

Health Populi

APRIL 29, 2018

Governor Mark Leavitt, who held the post of Secretary of Health and Human Services under President Bush, offered this advice at the recent Liberation 2018 conference hosted by Medecision. Part 2: Design to Liberate Healthcare , published 19 April, 2018.

Medical Technology

Medical Technology Patient Experience Connected Health Health Policy

#Engage4Health: How Patients Are Morphing Into Healthcare Consumers, for #HIMSS18

Health Populi

FEBRUARY 12, 2018

This blog appears today as part of a #HIMSS18 primer series for attendees, and the industry at large, to discuss major health IT issues that will help move health and healthcare delivery forward in 2018 – and beyond. Connected Care: VA, Virtual Health and the Patient Experience | #Engage4Health + #HIMSS18.

HIPAA

HIPAA EHR Patient Experience Health Information

Cost and Convenience Underpin Patient Demands As Health Consumers

Health Populi

FEBRUARY 20, 2019

Accenture has conducted research among health consumers for several years, so we could compare 2016 to 2019. In 2016, one-half of people said they would choose a doctor based on digital capabilities. In 2019, that digital health preference reached three-fourths of consumers, “a step function increase,” Kaveh noted.

Telehealth

Telehealth Interoperability Digital Health Patient Experience

Patients have ambitious health goals, and look to doctors for help

Health Populi

JUNE 22, 2018

Sleep, too, or lack thereof, is top-of-mind for so many consumers: there was a growing category of sleep-assisting digital health tools featured at the 2018 CES, which I covered here in the Huffington Post. One-third of people cite mental health as a goal, closely followed by improving finances.

Mental health

Mental health Primary Care Digital Health Patient Experience

What Person-Centered Interoperability Looks Like: Seqster

Health Populi

APRIL 6, 2022

step in the right direction” CBS News 8 San Diego covered a caregiver and cancer patient’s experience with a live shot of their thick binder, containing CDs with medical images and data from these various provider institutions laying on top of a pile of letters and lab test results.

Interoperability

Interoperability Life Science EHR Health Data

Using Design to Liberate Healthcare; Learning from Dr. Andrew Chacko and Tan Le

Health Populi

APRIL 19, 2018

This is the second post of three written to summarize what I learned participating in Medecision’s annual meeting with the company’s partners, held March 27-29, 2018 at the Ritz-Carlton in Dallas, TX. . Take 3” of this series, to publish April 26, will address the big learnings shared during Liberation 2018.

Interoperability

Interoperability Patient Experience Public Health Digital Health

How Will the “New” Health Economy Fare in a Macro-Economic Downturn?

Health Populi

OCTOBER 24, 2022

Contrast those statistics with the fact that fewer than 2% of Americans are treated at any given health system. Scale matters in building services, competitive pricing, and digital health-tech infrastructures. Walmart) to do so, as well.

Pharmaceuticals

Pharmaceuticals Primary Care Mental health Public Health

Time To Travel And Wait In Health Care: The Opportunity For Self-Care At Home

Health Populi

FEBRUARY 26, 2019

Our homes are evolving into our health hubs — truly our “medical homes,” which have been formally defined as a primary care gatekeeper’s office. An article published in Health Services Research in August 2018 talks about Trends in the Types of Usual Sources of Care: A Shift from People to Places or Nothing at All.

Primary Care

Primary Care Telehealth Patient Experience Mobile Health

In U.S. Health Care, It’s Still the Prices, Stupid – But Transparency and Consumer Behavior Aren’t Working As Planned

Health Populi

JANUARY 18, 2019

I’m glad to be getting back to health economic issues after spending the last couple of weeks firmly focused on consumers, digital health technologies and CES 2019. There’s a lot for me to address concerning health care costs based on news and research published over the past couple of weeks.

BioTech

BioTech Medicare Medical Billing Patient Experience

Consumers Changing the Channel on Where They Shop for Health

Health Populi

SEPTEMBER 16, 2018

The two organizations have collaborated to launch a new benchmarking study into health-beauty-wellness (HBW) sales, launched this weekend at the GMDC HBW Conference in Orlando. Overall, 2017 to 2018 year-on-year, HBW sales were flat-to-no growth, notwithstanding the consumer and influencer buzz around the categories.

Nursing

Nursing Pharmaceuticals Patient Experience Connected Health

AstraZeneca launches Evinova, a health-tech business to accelerate innovation across the life sciences sector, the delivery of clinical trials and better health outcomes

Digital Health Global

NOVEMBER 20, 2023

–(BUSINESS WIRE)–AstraZeneca today launches Evinova, set to be a leading provider of digital health solutions to better meet the needs of healthcare professionals, regulators and patients. It enables the delivery of traditional, hybrid and decentralised clinical trials while enhancing the patient experience.

Life Science

Life Science Digital Health Drug Development Patient Experience

Q&A with CIO Ray Lowe, Part 2: “It’s a lot of Communication, Training and Support.”

Health System CIO

APRIL 14, 2021

During the discussion, Lowe talked about the challenges AltaMed has faced in rolling out virtual visits — particularly for those in underserved communities; the “modernization effort” the organization has been going through since 2018; why collaborating with other C-suite leaders is so critical; and what he expects to see in the next few years.

Telehealth

Telehealth Leadership EHR Patient Experience

Design, Empathy and Ethics Come to Healthcare: HXD

Health Populi

JUNE 26, 2018

I’m blogging live while attending HXD 2018 in Cambridge, MA, the health/care design conference convened by Mad*Pow, 26th and 27th June 2018. Amy, Founder and Chief Experience Office of Mad*Pow, kicked off the conference with context-setting and inspiration.

Medical Billing

Medical Billing Public Health Patient Experience Connected Health

Think Like a LEGO Builder in Healthcare – Considering PwC’s New Health Economy Vision

Health Populi

MAY 4, 2018

Health Forum, held at the Lansdowne Resort on 7-8 May 2018. I will be part of a segment called “Click for Better Health,” brainstorming digital health opportunities and consumer engagement with Jeff and Dr. Joshua Riff, CEO of Onduo. This report precedes the PwC 180?

Life Science

Life Science Digital Health healthcare technology Medical Technology

Providence Health’s Bot Grace engages and guides patients to the digital front door for care

Consumer eHealth Engagement

FEBRUARY 25, 2020

According to the 2019 Accenture Digital Health Consumer Survey , patient’s expectations are increasing for providers to offer digital capabilities. Providence Health’s Innovation team continuously monitors these trends to identify ways to deliver a better patient care experience.

Patient Experience

Patient Experience Telehealth Digital Health Mobile Health

Providence Health’s Bot Grace engages and guides patients to the digital front door for care

Consumer eHealth Engagement

FEBRUARY 24, 2020

According to the 2019 Accenture Digital Health Consumer Survey , patient’s expectations are increasing for providers to offer digital capabilities. Providence Health’s Innovation team continuously monitors these trends to identify ways to deliver a better patient care experience.

Patient Experience

Patient Experience Digital Health Telehealth Health Information

Health/Care Everywhere – Re-Imagining Healthcare at ATA 2019

Health Populi

APRIL 14, 2019

Ann Mond Johnson assumed the helm of CEO of ATA in 2018, and she’s issued a call-to-action across the health/care ecosystem for a delivery system upgrade. “ATA” is the new three-letter acronym for the American Telemedicine Association, meeting today through Tuesday at the Convention Center in New Orleans.

Telehealth

Telehealth Telemedicine FHIR Medicare

Care Gets Personal at Philips for Parents and Babies

Health Populi

FEBRUARY 1, 2019

Here’s a snippet from a post he wrote as a new father of son Henry in January 2018. It’s important to keep in mind that digital health tools for self-care for moms and babies are very helpful in the hands of people who are low-risk and benefit from strong social structures and financial health. He should know.

Digital Health

Digital Health Telehealth Patient Experience Health Technology

Boston Children’s, Brigham and Women’s & Northwell Health leverage virtual assistants for a better patient care experience

Consumer eHealth Engagement

SEPTEMBER 27, 2019

During the World Congress Patient Experience & Engagement Summit in Boston, I led a panel with these innovative health systems, discussing how they are using virtual health assistants (e.g. AI Chatbots, Voice) to increase efficiency in care delivery and enhance the patient experience.

Patient Experience

Patient Experience Digital Health Nursing Healthcare Innovation

Will Technology Cure Americans’ Health Care System Ills? Considering Google and Ascension Health’s Data Deal

Health Populi

NOVEMBER 12, 2019

What’s underneath that macro “healthcare” index number of 67 is a precipitous decline in the past year for Americans’ trust in hospitals, compared with biotech, pharma, consumer healthcare, and even health insurance — all of which grew in trust between 2018 and 2019, but not so with the hospital segment of U.S.

BioTech

BioTech Medical Billing HIPAA Health Information

How to Make Healthcare More Intelligent and Trustworthy: Accenture’s Digital Health Tech Vision 2018

Consumers’ Embrace of Digital Health Tech Stalls, and Privacy Concerns Prevail – Accenture’s 2020 Research

Trending Sources

Maimonides Medical Center completes massive digital health initiative in two years

The Digital Transformation of Patients – Update from Rock Health and Stanford

Mary Meeker on Healthcare in 2018: Connectivity, Consumerization, and Costs

Closing the Digital Health Gap Between Consumers and Physicians

Tools for Paying Medical Bills Don’t Help Health Consumers Manage Their Financial Health

What Would Healthcare Feel Like If It Acted Like Supermarkets – the 2018 Temkin Experience Ratings

Going Digital for Health Is a New-Normal for Consumers

CorVista Health Announces FDA Clearance of the Novel CorVista System to Detect the Presence of Cardiac Disease

Open Table for Health: Patients Are Online For Health Search and Physician Reviews

The Retail Health Battle Royale in the U.S. – A Week-Long Brainstorm, Day 3 of 5 – Apple as “Intelligent Health Guardian”

Fertility Payvider Kindbody Raises $100M

The Retail Health Battle Royale in the U.S. – A Week-Long Brainstorm, Day 2 of 5 – Amazon and One Medical

Jasper, Scaling a Human Touch for People Dealing with Cancer, Now With Walgreens

How Young People Are Using Digital Tools to Help Deal with Mental Health

Why Humana Joined CTA – The Pivot from “Health Insurance” to Behaving as a Health-Tech Start-Up

2018 Year in Review: The Year’s Biggest Remote Care News & Developments

Most Consumers Are Interested in Using a Voice Assistant for Some Type of Health Care

Sicker Consumers Are More Willing to Share Health Data

The Retail Health Battle Royale, Day 5 – Consumer Demands For a Health/Care Ecosystem (and What We Can Learn from Costco’s $1.50 Hot Dog)

What the Latest Pew Consumer Data Means for #HIMSS18

Hospitals Work to Address Customer Experience Gap With Consumers, Kaufman Hall Finds

Rob Shaw, former deputy CEO of NHS Digital joins Zesty as advisor

Re-Imagining Healthcare – a Lesson from Von Clausewitz in the Fog of War

#Engage4Health: How Patients Are Morphing Into Healthcare Consumers, for #HIMSS18

Cost and Convenience Underpin Patient Demands As Health Consumers

Patients have ambitious health goals, and look to doctors for help

What Person-Centered Interoperability Looks Like: Seqster

Using Design to Liberate Healthcare; Learning from Dr. Andrew Chacko and Tan Le

How Will the “New” Health Economy Fare in a Macro-Economic Downturn?

Time To Travel And Wait In Health Care: The Opportunity For Self-Care At Home

In U.S. Health Care, It’s Still the Prices, Stupid – But Transparency and Consumer Behavior Aren’t Working As Planned

Consumers Changing the Channel on Where They Shop for Health

AstraZeneca launches Evinova, a health-tech business to accelerate innovation across the life sciences sector, the delivery of clinical trials and better health outcomes

Q&A with CIO Ray Lowe, Part 2: “It’s a lot of Communication, Training and Support.”

Design, Empathy and Ethics Come to Healthcare: HXD

Think Like a LEGO Builder in Healthcare – Considering PwC’s New Health Economy Vision

Providence Health’s Bot Grace engages and guides patients to the digital front door for care

Providence Health’s Bot Grace engages and guides patients to the digital front door for care

Health/Care Everywhere – Re-Imagining Healthcare at ATA 2019

Care Gets Personal at Philips for Parents and Babies

Boston Children’s, Brigham and Women’s & Northwell Health leverage virtual assistants for a better patient care experience

Will Technology Cure Americans’ Health Care System Ills? Considering Google and Ascension Health’s Data Deal

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