The Next Frontier in Health Tech: Improving the Patient Experience

Digital Health

This week I had the pleasure to give a talk about big data/AI and digital health (buzzword bingo alert) at the Stanford Big Data in Precision Health Conference in Palo Alto.

“Digital Health Is An Ecosystem of Ecosystems” – CTA’s 2020 Trends to Watch Into the Data Age

Health Populi

In CTA’s 2020 Consumer Tech Forecast launched yesterday at Media Day 1 at CES, Steve Koenig VP of Research, said that, “digital health is an ecosystem of ecosystems.”. In the best case scenario, per Dr. Eric Topol’s Deep Medicine , AI can help bring more humanity to health care.

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Consumers’ and Physicians’ Growing Embrace of Digital Health via PwC

Health Populi

We’ve reached an inflection point on the demand side among consumers for digital health options, PwC suggests in their report on the New Health Economy coming of age. The report outlines health/care industry issues for 2019, with a strong focus on digital health.

Prelude to Health 2.0 2019: Thinking Consumers At the Center of Digital Health Transformation

Health Populi

Digital transformation” is the corporate strategy flavor of the moment across industries, and the health are sector isn’t immune from the trend. As this 13th year of the annual Health 2.0 As Health 2.0 This week, Health 2.0

Closing the Digital Health Gap Between Consumers and Physicians

Health Populi

Consumers are more bullish demanding virtual and digital health tools from their physicians than doctors are in providing it, based on the research findings in What can health systems do to encourage physicians to embrace virtual care?

The Growth of Emerging Consumer Electronics Categories Adds to Digital Health Platforms

Health Populi

Of the $401 billion that will flow through retailers for consumer technology products, many of the fastest-emerging categories will play a role as platforms for health and medical care at home and in wearable tech.

How Virtual Reality Can Improve the Patient Experience in Healthcare

Duane Boise

As technology in healthcare begins to expand beyond patient interaction and information, more diverse purposes and applications will increase media technologies utilization within hospitals and clinics.

Uber Health powers Grand Rounds, Carisk Partners' transportation; Wellpepper, eVideon offer joint patient experience product; and more digital health deals

Mobi Health News

Also: Optima Health adopts Cardinal Analytx's AI insight platform; Canopy Health launches patient app powered by Anexinent

The Fight For A More Mobile-Centric Patient Experience

Duane Boise

It means hours spent waiting in a waiting room, surrounded by other patients. It means expensive bills, depending on your quality of health insurance. For providers, here are the top 3 areas where you can begin to implement the patient experience through technology: Online Portals.

Living in Digital Healthcare Times – Kicking off #DigitalHealthCES & #CES2020

Health Populi

My focus is all-health, all-the-time, so I’m weaving the connections between connected cars, home appliances, telecoms, and Big Tech who put on the Ritz and glitz today and tomorrow for the press. Living in Digital Times is the organizational home for the DHSummit.

Health Consumers Expect Healthcare to be Digital (and Secure), Philips Future Health Index Finds

Health Populi

Health care system financing, delivery, and workflows widely vary across nations around the world. Being Philips, what underpins that quality and experience is technology; Philips explored telehealth, AI, digital health records (DHRs), and other digital health tools that can engage patients.

Patients Growing Health Consumer Muscles Expect Digital Services

Health Populi

Patientsexperiences with the health care industry fall short of their interactions with other industries — namely online retail, online banking and online travel, a new survey from Cedar, a payments company, learned. Healthcare Consumer Experience Study.

The Expectation Gap Between What Patients Want Vs What They Get

Health Populi

Talk to me, patients are demanding in unison. Four in five patients say that talking to “me” means they want personalized recommendations to their unique needs – but only one-third of patients say they’re getting that level of service from their healthcare providers.

Why Humana Joined CTA – The Pivot from “Health Insurance” to Behaving as a Health-Tech Start-Up

Health Populi

If you read this blog, you know one of the fastest-growing “aisles” at the annual conference is digital health. Humana joined up with CTA’s Health and Fitness Technology Division this month.

The Promise of Telehealth for Older People – the U-M National Poll on Healthy Aging

Health Populi

And so, too, are older folks re-imagining how and where their health care services could be delivered and consumed. Health Populi’s Hot Points: I recently collaborated with HealthMine on a survey looking into Medicare Advantage members’ views of health and digital technology.

Healthcare Just Got SMAC’ed – Accenture’s Post-Digital Era for Health

Health Populi

Social, mobile, analytics and the cloud now underpin the health care industry. We’ve been SMAC’ed, and Accenture’s Digital Health Tech Vision 2019 believes we’re in a post-digital era ripe with opportunity.

Most Consumers Are Interested in Using a Voice Assistant for Some Type of Health Care

Health Populi

have a smart people at home, only 1 in 13 Americans have used a voice assistant like Alexa or Google Assistant for health care. In 2019, few health care providers have adopted voice assistants into their workflows. While 75 million people in the U.S.

Cost and Convenience Underpin Patient Demands As Health Consumers

Health Populi

Across generations, from younger to older patients, cost, transparency and convenience drive consumer satisfaction, Accenture’s latest health consumer survey found. have chosen to use a non-traditional health care setting. health care — and desirable.

Can AI Make Healthcare Human Again? Dr. Topol Says “Yes”

Health Populi

If you don’t know the work of Dr. Verghese, and since you’re reading the Health Populi blog, you must get to know Dr. V now. He follows up the promise of AI in chapter two, discussing the deep economic mess American health care is in.

The Persistent Rural/Urban Broadband Gap Is Bad for Health

Health Populi

Health Populi’s Hot Points: There’s a new social determinant of health in town, and it’s broadband connectivity. The lack of broadband to rural health citizens exacerbates disparities by preventing people from digital engagement in their health and caring for loved ones.

Time To Travel And Wait In Health Care: The Opportunity For Self-Care At Home

Health Populi

That would be health care, a report from Altarum notes. The annual opportunity cost for travel and wait time in health care is $89 billion, Altarum estimated. It’s simple to see that people in poor health spend much more time in a day on self-care than healthier people.

In 2020, PwC Expects Consumers to Grow DIY Healthcare Muscles As Medical Prices Increase

Health Populi

Internally, health industry business leaders are prioritizing several workforce strategies in the new year, first and foremost to confront digital transformation. Clearly, digital transformation is top-of-mind for healthcare organizations pondering their workforce strategies for 2020.

Will Technology Cure Americans’ Health Care System Ills? Considering Google and Ascension Health’s Data Deal

Health Populi

“Google’s ‘Project Nightingale’ Gathers Personal Health Data on Millions of Americans,” the Wall Street Journal reported in today’s paper and on the WSJ.com website. And, according to the WSJ reporting, “Neither patients nor doctors have been notified.

Going Digital for Health Is a New-Normal for Consumers

Health Populi

Using digital health tech is a new normal for U.S. consumers, including Seniors, found in the 2018 digital health consumer survey from Deloitte. But the tagline begs the supply side question: “Can the health care system deliver?”

What #CES2019 5 Tech Trends to Watch Mean for Health/Care

Health Populi

As #CES2019 kicks off in Las Vegas with today’s first Media Day, the Consumer Technology Association presented its forecast on the 5 Technology Trends to Watch in 2019 — and they all play into health, wellness, and medical care. Digital Health Tech Empowers Patients.

Making Health Care Better, from the N of 1 to the Public’s Health – Trend-Weaving Medecision Liberation 2019

Health Populi

Health and our health information are deeply personal. Changing health care and inspiring positive health behaviors is hard to do. The inspiration started within minutes as Deb shared several personal stories involving the health care system and its flaws.

Medicare Members Are Health Consumers, Too – Our AHIP Talk About Aging, Digital Immigrants, and Personalizing Health/Care

Health Populi

That program has the potential to change our Medicare members manage meds at home to ensure better adherence, supporting better health outcomes and personal feelings of efficacy and control. [As Digital immigrants, first coined by Marc Prensky in 2001.

Health @ Retail – Prelude to GMDC SelfCare Summit with Updates from Hims & Hers, GoodRx, Sam’s Club and Amazon Care

Health Populi

Digital health has the potential to radically change the way people approach their wellness and, since launching in 2017, we’ve outpaced even our own expectations, delivering more than 1 million Hims & Hers products to our customers.

Costs, Consumerism, Cyber and Care, Everywhere – The 2019 Health Populi TrendCast

Health Populi

The tea leaves have been brewing here at THINK-Health as we prepared our 2019 forecast at the convergence of consumers, health, and technology. Expect health care costs and access to be at least as important to U.S. Today is Boxing Day and St.

Health/Care Everywhere – Re-Imagining Healthcare at ATA 2019

Health Populi

Ann Mond Johnson assumed the helm of CEO of ATA in 2018, and she’s issued a call-to-action across the health/care ecosystem for a delivery system upgrade. Hint: it will have a lot to do with data and analytics, and Dr. Cosgrove can speak to that as he’s joined Google Health as an advisor.

Great Expectations for Health Care: Patients Look for Consumer Experience and Trust in Salesforce’s Latest Research

Health Populi

health care economics, patients are now payors as health consumers with more financial skin in paying medical bills. This is a global study, conducted among health citizens from North America, Latin America, Europe and the Asia Pacific region. On the demand side of U.S.

From Yorkshire Lad to Global Design for Health: A Profile of Sean Carney of Philips

Health Populi

It’s well-known that Philips has been firmly focused on health and health care, covering both clinical/professional healthcare as well as personal health for self-care.

Talking “HealthConsuming” on the MM&M Podcast

Health Populi

We are all Health Consumers now… The post Talking “HealthConsuming” on the MM&M Podcast appeared first on HealthPopuli.com. Marc Iskowitz, Executive Editor of MM&M, warmly welcomed me to the Haymarket Media soundproof studio in New York City yesterday.

It’s Not All About Pink for Women’s Tech at CES 2019

Health Populi

I assert this through my health lens, as well as health-economic perspective. Start with Fitbit, among the most mature digital health suppliers featured at CES over time. I met Stacey Burr who led adidas digital sports group way back when, at CES in the Zip era.

UK Hospitals Use Digital Health Tools To Triage Patients

Healthcare IT Today

The UK’s National Health Service is rolling out a digital health initiative at one of its leading hospitals to transform the way it triages and routes patients in its system, in an effort that leverages chatbots and telemedicine services.

A Matter of Trust, Perception, Risk, and Uncertainty – The Big Issues Raised by the Acquisition of PatientsLikeMe and Other Patient Data Transactions

Health Populi

If you’re in health care and don’t live under a rock, you have probably heard that United Health Group (UHG) has acquired PatientsLikeMe (PLM). Patients knew this – PLM was emphatic about transparency in its community and the company never hid what they were doing with people’s data.

Open Table for Health: Patients Are Online For Health Search and Physician Reviews

Health Populi

The growth of tracking and wearable tech is moving toward more medical applications beyond fitness and wellness, Rock Health found. The biggest growth, Rock Health found, was for live phone telehealth, with 64% of respondents using this channel, followed by email and text.

Why “one app to rule them all” results in a worse patient experience and is not the future of Digital Health

Lloyd Price

In this imagined model, patients flock to one comprehensive user experience for all their healthcare needs, from insurance and scheduling to lab results and disease management. Not only does it ignore the way people use technology, it puts the patient experience second.

Health Care Providers Grow Consumer-Facing Muscles Driven by Retail & Tech-Health Competition

Health Populi

As patients continue to morph into health care payers, they’re increasingly expecting value-for-money, transparency, and customer experiences that show respect, bolster trust, and deliver quality services. Is that so much to ask from health care providers?

Healthcare Providers’ Consumer Experience Gaps – Learnings from Kaufman Hall’s 2019 Index

Health Populi

Providers identified the key capability gaps for consumer-centric care as improving the consumer experience, offering a variety of facility-based access points, utilizing digital tools for health engagement, providing price transparency, and offering more virtual access points.