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How to Make Healthcare More Intelligent and Trustworthy: Accenture’s Digital Health Tech Vision 2018

Health Populi

Trust has become a key currency in provider/patient/supplier relationships: 94% of health executives say treating customers as partners is important to gain trust, according to the Digital Health Tech Vision 2018 from Accenture. Finally, the Internet of Thinking rounds out Accenture’s five themes in the 2018 Health Tech Vision.

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Mary Meeker on Healthcare in 2018: Connectivity, Consumerization, and Costs

Health Populi

Health care features prominently in the nearly-300 slides curated by Mary Meeker in her always- informative report on Internet Trends 2018. Meeker, of Kleiner Perkins, released the report as usual at the Code Conference, held this year on 30 May 2018 in Silicon Valley. 2015 – Musings with Mary Meeker on the digital/health nexus.

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On World Food Day 2018, Imagine A Chef Cooking for Patients

Health Populi

World Food Day 2018 has four objectives: Don’t waste food. The post On World Food Day 2018, Imagine A Chef Cooking for Patients appeared first on HealthPopuli.com. At Health Populi and THINK-Health, we celebrate the birthday of the Food and Agriculture Organization (FAO), allied with the United Nations.

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Safety in Health Care Ties Closely to Workforce Well-Being – Updates from Press Ganey and ECRI

Health Populi

that people — both patients and the health care workforce — feel less safe, discussed in Safety in Healthcare 2024 from Press Ganey. It anchors all experiences — for patients and the workforce,” the report summarizes. “Safety is the foundation of healthcare.

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What Would Healthcare Feel Like If It Acted Like Supermarkets – the 2018 Temkin Experience Ratings

Health Populi

consumers rank supermarkets, fast food chains, retailers, and banks as their top performing industries for experience according to the 2018 Temkin Experience Ratings. Peoples’ experience with health plans rank at the bottom of the roster, on par with rental cars and TV/Internet service providers.

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The Top Pain Point in the Healthcare Consumer Experience is Money

Health Populi

Experian is best known as the consumer credit reporting agency; Experian Health works with healthcare providers on revenue cycle management, patient identity, and care management, so the company has experience with patient finance and medical expense sticker shock. More people with pre-existing conditions are concerned, as well.

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Tools for Paying Medical Bills Don’t Help Health Consumers Manage Their Financial Health

Health Populi

There’s a gap between the supply of digital health tools that hospitals and health systems offer patients, and what patients-as-consumers need for overall health and wellbeing. This chasm is illustrated in The future of the digital patient experience , the latest report from HIMSS and the Center for Connected Medicine (CCM).