Patient Experience, Primary Care, Study and Survey

Clinician Burnout – Lessons from BDO’s Clinician Experience Survey for Patient Experience and Primary Care

Health Populi

OCTOBER 30, 2023

T he 2023 BDO Clinician Experience Survey “takes on” clinician burnout, connecting the strategic dots between the clinician experience and the patient experience. And third, investing in clinician mental health resources garnered 42% of clinicians’ interest in the BDO survey.

Primary Care

Primary Care Patient Experience EHR Health Data

Pharmacies Grow for Primary Care On-Ramps – And J.D. Power Says Consumers Like That

Health Populi

AUGUST 7, 2020

Pharmacy Study. Pharmacy Study, this year based on a survey of 13,378 pharmacy customers who filled a prescription between June 2019 and February 2020. Health consumers are embracing pharmacy-as-service-provider, Breem found in the survey, with increasing spending on the party of patient-payors. Power’s U.S.

Primary Care

Primary Care Pharmaceuticals Patient Experience

Primary Care in the U.S. – Still a Weak Backbone for the Health of Health Citizens

Health Populi

MARCH 17, 2022

Thus, millions of Americans continue to lack access to primary care compared with peers in other nations, according to a report from The Commonwealth Fund. The 2022 Fund report, P rimary Care in High-Income Countries: How the U.S. PCPs reported offering after-hours arrangements for their patients seeking care “off-hours.”

Primary Care

Primary Care Mental health Telehealth Public Health

Getting Health Care at a Retail Pharmacy vs a Retail Store: Consumers May Be Favoring the Pharmacist Versus the Retailer

Health Populi

MAY 16, 2023

consumers seem to be saying in a new study from Wolters Kluwer Health, the company’s second Pharmacy Next: Consumer Care and Cost Trends survey. consumer foresee that most primary care will be delivered at pharmacies, retail clinics, or pharmacy clinics — not in doctors’ offices, the study found.

Primary Care

Primary Care Nursing Health Information Telehealth

“My Doctor’s Office” Should Accept Wearable Tech Health Data, Most Patients Say

Health Populi

NOVEMBER 1, 2023

“Yes,” the company’s latest consumer survey found, details of which are discussed in a report published on their website. Unique to this study is the patient sample polled: Software Advice surveyed 876 patients in September 2023 to gauge their perspectives on wearable tech and health.

Health Data

Health Data EHR Digital Health Health Technology

Telehealth Use Among Older Americans: Growing Interest, Remaining Concerns

Health Populi

AUGUST 25, 2020

In May 2019, 14% of older patients’ health care providers offered telehealth visits, growing to 62% in June 2020 during the pandemic. The survey was conducted online in June 2020 among 2,074 U.S. The study identified several key concerns about telehealth visits, shown in the graphic. AARP sponsored the poll.

Telehealth

Telehealth Primary Care Mental health Telemedicine

Telehealth Platforms: Building Blocks for Omnichannel, Networked Healthcare

Health Populi

JULY 23, 2020

With this alignment of virtual care supply-and-demand, it is like telehealth will see “permanent usage increases,” according to Parks Associates’ survey report, COVID-19 – Impact on Telehealth Use and Perspectives.

Telehealth

Telehealth Mental health Patient Experience Public Health

Healthcare Costs, Access to Data, and Partnering With Providers: Patients’ Top User Experience Factors

Health Populi

OCTOBER 23, 2020

As patients returned to in-person, brick-and-mortar health care settings after the first wave of COVID-19 pandemic, they re-enter the health care system with heightened consumer expectations, according to the Beryl Institute – Ipsos Px Pulse report, Consumer Perspectives on Patient Experience in the U.S.

Patient Experience

Patient Experience Primary Care Mental health Public Health

Food, Cars, and Tech: Here’s How U.S. Consumers Rank Companies’ Reputations – the 2022 Axios-Harris Poll

Health Populi

MAY 25, 2022

I’ve curated the logos of the top 30 companies based on the Poll’s survey of 33,096 U.S. The survey assessed peoples’ awareness of companies that either “excel or falter in society,” according to the study methodology. adults conducted in March and April 2022. Here you see the top 30.

Mental health

Mental health Primary Care Digital Health Telehealth

Most Virtual Care Consumers, Satisfied With Visits in the COVID Era, Expect It for Future Care

Health Populi

JULY 10, 2020

Three months into the COVID-19 crisis, how have patients felt about these telehealth visits? In Patient Perspectives on Virtual Care , Kyruus answers this question based on an online survey of 1,000 patients 18 years of age and older, conducted in May 2020.

Telehealth

Telehealth Primary Care Mental health Patient Experience

Bonus Features – November 5, 2023 – Only 24% of healthcare organizations have successfully disrupted ransomware attacks, 83% of healthcare leaders say AI is or will be an essential skill, plus 20 more

Healthcare IT Today

NOVEMBER 5, 2023

This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. Studies and Reports So far in 2023, only 24% of healthcare organizations were able to disrupt a ransomware attack before attackers encrypted their data , according to a Sophos survey.

RCM

RCM Medicare EHR FHIR

Three in Five People 50+ in the US Will Likely Use Telehealth In the Future – An Update from AARP

Health Populi

MAY 10, 2022

The study polled U.S. adults 50 and over in February and March 2022, to gauge older peoples’ views on virtual care now and in the future. Among people 50 and over, the doctor’s visit for routine care is the top reason for using virtual care, among 2 in 3 older people.

Telehealth

Telehealth Mental health Public Health Medicare

3 in 4 Insured Americans Worried About Medical Bills — Especially Women

Health Populi

DECEMBER 9, 2021

Without a health plan, an uninsured person in America is far more likely to file for bankruptcy due to medical costs, and lack access to needed health care (and especially primary care). Even when they are aware of health care prices available online, one-third still do not research that information.

Medical Billing

Medical Billing Primary Care Medicare Patient Experience

Health Plan Consumer Experience Scores Reflect Peoples’ Digital Transformation – ACSI Speaks

Health Populi

OCTOBER 19, 2021

The American Customer Satisfaction Index Insurance and Health Care Study 2020-2021 published today, recognizing consumers’ value for the quality of health insurance companies’ mobile apps and reliability of those apps. The study was fielded between October 2020 and September 2021. All other plans landed at 73.

Primary Care

Primary Care Leadership Digital Health Health Data

Medical Costs Are Consuming Americans’ Financial Health

Health Populi

APRIL 2, 2019

Spending on medical care costs crowded out other household spending for millions of Americans in 2018, based on The U.S. Healthcare Cost Crisis , a survey from West Health and Gallup. Americans seem to have a sense of civic duty for healthcare costs considering the survey found that 19% of people were satisfied with the U.S.

Pharmaceuticals

Pharmaceuticals Primary Care Patient Experience Health Policy

Home Is Where the Health Is, CareMore Health (And Most People) Believe

Health Populi

JANUARY 16, 2020

Most people dealing with chronic conditions, and those who care for them, believe that “home is where the health is,” according to a survey about the “21st century house call” from CareMore Health. adults 23 years of age and over in September and October 2019.

Primary Care

Primary Care Nursing Patient Experience

What Are Patients Looking for in a Doctor? It Depends on Who You Ask…and Their Race

Health Populi

JANUARY 26, 2023

While the same proportion of Black and White patients say they are looking for a doctor with empathy and compassion, there are relatively large differences between patients based on their race, found in the Everyday Health-Castle Connolly Physician-Consumer study. consumers and 277 Castle Connolly health care professionals.

Life Science

Life Science Telemedicine Health Data Primary Care

Telehealth shows promise for fostering better doc-patient relationships

Healthcare IT News - Telehealth

JUNE 11, 2020

As telehealth use continues to expand, many are wondering what the ramifications will be when, as is widely expected, virtual care becomes a much larger part of the healthcare experience going forward. For the study, the researchers sought a qualitative assessment of patient-visit feedback after virtual visits.

Telehealth

Telehealth Primary Care Telemedicine Patient Experience

Be Mindful About What Makes Health at HLTH

Health Populi

OCTOBER 18, 2021

The survey informing the report was conducted between August 2 and September 7, 2021, among 3,616 adults 18 and older (in English, Spanish, Mandarin, Cantonese, Korean, and Vietnamese based on consumers’ language preferences). That’s the supply side of HLTH.

Digital Health

Digital Health Primary Care Mental health Public Health

Telehealth-As-Healthcare Is a Mainstream Expectation Among Consumers, J.D. Power Finds

Health Populi

OCTOBER 6, 2022

Power’s 2022 Telehealth Satisfaction Study. Among people who had used virtual care in the past year, telehealth-as-healthcare is now part of mainstream Americans’ expectations as a normal part of their medical care. would use virtual care to receive medical services in the future, J.D.

Telehealth

Telehealth Mental health Nursing Primary Care

Telehealth Update from the AMA – Setting the Context for ATA 2022

Health Populi

APRIL 28, 2022

physicians were using telehealth to care for patients at the end of 2021. Among those doctors who were not providing telehealth by late 2021, just over one half never did so during the COVID-19 pandemic, according to the 2021 Telehealth Survey Report from the AMA. Specialty care. Care coordination and continuity.

Telehealth

Telehealth Primary Care Telemedicine Public Health

Patients have ambitious health goals, and look to doctors for help

Health Populi

JUNE 22, 2018

That’s an ambitious health-and-wellness list, identified in the Health Ambitions Study , the first such research Aetna has published. That’s key for 40% of consumers in this study. An additional survey of 400 physicians was conducted, split between 200 primary care providers and 200 specialty physicians.

Mental health

Mental health Primary Care Digital Health Patient Experience

Physicians Lean In to Digital Health, Especially Telehealth and Remote Monitoring

Health Populi

FEBRUARY 11, 2020

doctors are using digital health tools in patient care, with quickening adoption of telehealth and remote monitoring technology, according to a study from the American Medical Association (AMA). This survey, conducted in 2019 among 1,359 U.S.

Digital Health

Digital Health Telehealth Remote care Primary Care

Health Care and Consumers in 2030: A Profile from KPMG

Health Populi

JULY 16, 2019

Most Millennials have postponed health care due to cost, and nearly half of younger consumers between 18 and 29 don’t have an ongoing primary care medical home. These patients lookf or care in an episodic way, KPMG notes. There’s a continuum of care that we all age into… eventually.

EHR

EHR Life Science Primary Care Digital Health

The Digital Transformation of Patients – Update from Rock Health and Stanford

Health Populi

MARCH 2, 2021

But another patient side-effect of COVID-19 has been the digital transformation of many patients , documented by data gathered by Rock Health and Stanford Center for Digital Health and analyzed in their latest report explaining how the public health crisis accelerated digital health “beyond its years,” noted in the title of the report.

Digital Health

Digital Health Mental health Health Data Telemedicine

Bonus Features – July 31, 2022 – House passes bill to extend telehealth flexibility to 2024, only 60% of practices hit their 2021 revenue goal, and more

Healthcare IT Today

JULY 31, 2022

This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. Primary care in particular seems to be suffering, as visit volumes have yet to return to their 2019 levels. Welcome to the weekly edition of Healthcare IT Today Bonus Features.

Telehealth

Telehealth Patient Experience Healthcare IT Nursing

Mental Health at CES 2022 – The Consumer’s Context for Wellbeing in the New Year

Health Populi

JANUARY 3, 2022

CTA wondered in the consumer study. Importantly, most consumers learn about virtual care for mental health via social media advertisements (61%), followed by 56% finding out about mental health tech through a physician’s recommendation, and 51% from… A friend or family member.

Mental health

Mental health Digital Health Telehealth Primary Care

Post-Pandemic, U.S. Healthcare is Entering a “Provide More Care For Less” Era – Pondering PwC’s 2022 Forecast

Health Populi

JUNE 8, 2021

In the COVID-19 pandemic, health care spending in the U.S. This year, medical cost trend will rise by 7.0%, expected to decline a bit in 2022 according to the annual study from PwC Health Research Institute , Medical Cost Trend: Behind the Numbers 2022. increased by a relatively low 6.0%

Digital Health

Digital Health Telehealth Mobile Health EHR

The Persistent Rural/Urban Broadband Gap Is Bad for Health

Health Populi

JUNE 6, 2019

The Pew survey explored Americans’ adoption of technology and found that rural dwellers are also less likely to have multiple devices than non-rural consumers. In the U.S.,

Telehealth

Telehealth Health Information Primary Care mHealth

Health systems are notching big wins with their IT investments

Healthcare IT News - Telehealth

AUGUST 8, 2023

As they roll out new leading-edge technologies – AI and automation, telehealth and remote monitoring, EHR optimization and patient engagement – they're realizing lasting positive outcomes for their patients and their bottom lines.

EHR

EHR EMR Telehealth Nursing

Bonus Features – July 16, 2023 – 95% of patients are concerned about data breaches affecting their medical records, 81% incorrectly assume PHI collected by digital health apps is protected under HIPAA

Healthcare IT Today

JULY 16, 2023

This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. When it comes to sharing data, patients are most comfortable doing it for reasons related to treatment (71%) as compared to payment (39%), operations (28%), or public health (23%).

HIPAA

HIPAA Digital Health EHR Healthcare IT

The Retail Health Battle Royale, Day 5 – Consumer Demands For a Health/Care Ecosystem (and What We Can Learn from Costco’s $1.50 Hot Dog)

Health Populi

JULY 29, 2022

Zocdoc launched a data ecosystem enabled through application programming interfaces to streamline care coordination and referrals between primary care providers and specialists, aiming to provide consumers with a better experience and more convenient care access. For the second year in a row, H-E-B received J.D.

Digital Health

Digital Health Telemedicine Primary Care Telehealth

Consumers’ Trust In Pharmacists As Providers Grows Along with Omnichannel Health Care

Health Populi

OCTOBER 26, 2022

The pharmacy is all these things, and increasingly digital-first, we learn in The Rx Report: A new day in retail pharmacy , a consumer survey from CVS Health. Or, perhaps, you asked the pharmacist staffing your favorite grocery store Rx counter to give you the latest vaccine to keep COVID-19 variants at-bay.

Mental health

Mental health Nursing Telehealth Primary Care

Bonus Features – November 20, 2022 – 90% of healthcare buyers prioritize virtual care but want a clear roadmap, wearable data helped predict COVID-19 infections 12 days before the CDC, and more

Healthcare IT Today

NOVEMBER 20, 2022

This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. News and Studies. As a result, 95% of buyers who offer virtual care want to expand but need a roadmap to help them determine their next steps.

eCare

eCare BioTech Primary Care Life Science

How Integrating Scheduled Services Benefits Inpatient Care

Iris Telehealth

MARCH 11, 2024

Depressive disorder is the most common cause of hospitalization among patients under age 18. However, the shortage of behavioral health providers in this setting makes meeting patients with timely care challenging. A study from the Mayo Clinic found that, of 2,300 U.S.

Psychiatry

Psychiatry Telehealth Primary Care Patient Experience

How health IT's leading innovators are using AI now, and where they see it going

Healthcare IT News - Telehealth

SEPTEMBER 25, 2023

By Bill Siwicki | September 01, 2023 News ChatGPT scored 72% in clinical decision accuracy, MGB study shows The large language model's performance was steady across both primary and emergency care, and. In this regularly updated page, we offer their perspective and advice. The process.

Health IT

Health IT EHR Nursing EMR

10 Ways To Reduce No-Show Rates at Mental Health Organizations in 2023

Mend

AUGUST 3, 2023

Consider patients with disabilities or weakened immune systems who face challenges in attending therapy sessions. One study by The American Journal of Managed Care found certain patient groups were also more prone to missing their visits. One study showed a 29% reduction in no-shows with automated reminders.

Mental health

Mental health Primary Care Telehealth Patient Experience

Here are the major issues facing healthcare in 2021, according to PwC

Healthcare IT News - Telehealth

DECEMBER 16, 2020

” For this report, PwC’s Health Research Institute surveyed 2,511 American consumers, 128 health plan executives, 153 healthcare provider organization executives, and 124 pharmaceutical and life sciences executives in August and September 2020.

Life Science

Life Science Pharmaceuticals Mental health Telehealth

Bonus Features – August 7, 2022 – Patients like digital health but have security concerns, healthcare leaders optimistic “seamless” care is coming, and more

Healthcare IT Today

AUGUST 7, 2022

This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. News and Studies . Research from security vendor Utimaco showed that 63% of U.K. residents would use digital services to access healthcare.

eCare

eCare Digital Health Drug Development Healthcare IT

Aspects of Social Determinants of Health: Collecting Data

Healthcare IT Today

OCTOBER 18, 2023

In a health data quality survey of 83 healthcare professionals, conducted by Clinical Architecture, SDoH quality came out at the bottom of seven types of data they rated (pages 14, 24). Many organizations are issuing patient surveys using the Protocol for Responding to and Assessing Patients’ Assets, Risks and Experiences (PRAPARE).

Health Data

Health Data Public Health Life Science Medicare

Balancing Budget and Need for Updates: The Struggles of Keeping Physician Practices Alive

Healthcare IT Today

OCTOBER 21, 2022

Patients have more options for care providers than ever before, and a recent survey conducted by ModMed showed the majority of patients value digital engagement tools when selecting a care provider. And 61% of patients expect to make payments for their care online or through a digital app.

Patient Experience

Patient Experience EHR Private practice Leadership

Healthy Living Trends Inspired by COVID-19: Retailers, Food, and Consumers’ Growing Self-Care Muscles

Health Populi

JULY 12, 2021

Acosta, the retail market research pro’s, updated our understanding consumers evolving as COVID-19 Has Elevated the Health and Wellness Trends of the Recent Years , results of a survey conducted among in May 2021. ” Consumers-as-patients are seeking and hungry for help and support to get healthy and stay that way.

Life Science

Life Science Nursing Primary Care Pharmaceuticals

The Advantages, Challenges, and Costs of Healthcare at Home Services

Healthcare IT Today

MARCH 28, 2024

While our first big push into remote care was a leap into the unknown, this time we want to make sure that we are surveying the landscape to make this a safe, smart, and financially responsible decision. Currently, 100mm people live in primary care physician shortage areas and 160MM live in mental health provider shortage areas.

Primary Care

Primary Care Digital Health Telemedicine Mental health

The Goal of RPM is Management, Not Monitoring

Healthcare IT Today

MAY 25, 2023

More practices are adopting RPM programs because of the increasing patient acceptance of virtual care models, widespread reimbursement from CMS as well as private payers and Medicaid plans , and decreased cost of connected devices. patients – 26.2% And, by 2025, more than 70 million U.S.

EMR

EMR Interoperability Primary Care Telehealth

Clinician Burnout – Lessons from BDO’s Clinician Experience Survey for Patient Experience and Primary Care

Pharmacies Grow for Primary Care On-Ramps – And J.D. Power Says Consumers Like That

Trending Sources

Primary Care in the U.S. – Still a Weak Backbone for the Health of Health Citizens

Getting Health Care at a Retail Pharmacy vs a Retail Store: Consumers May Be Favoring the Pharmacist Versus the Retailer

“My Doctor’s Office” Should Accept Wearable Tech Health Data, Most Patients Say

Telehealth Use Among Older Americans: Growing Interest, Remaining Concerns

Telehealth Platforms: Building Blocks for Omnichannel, Networked Healthcare

Healthcare Costs, Access to Data, and Partnering With Providers: Patients’ Top User Experience Factors

Food, Cars, and Tech: Here’s How U.S. Consumers Rank Companies’ Reputations – the 2022 Axios-Harris Poll

Most Virtual Care Consumers, Satisfied With Visits in the COVID Era, Expect It for Future Care

Bonus Features – November 5, 2023 – Only 24% of healthcare organizations have successfully disrupted ransomware attacks, 83% of healthcare leaders say AI is or will be an essential skill, plus 20 more

Three in Five People 50+ in the US Will Likely Use Telehealth In the Future – An Update from AARP

3 in 4 Insured Americans Worried About Medical Bills — Especially Women

Health Plan Consumer Experience Scores Reflect Peoples’ Digital Transformation – ACSI Speaks

Medical Costs Are Consuming Americans’ Financial Health

Home Is Where the Health Is, CareMore Health (And Most People) Believe

What Are Patients Looking for in a Doctor? It Depends on Who You Ask…and Their Race

Telehealth shows promise for fostering better doc-patient relationships

Be Mindful About What Makes Health at HLTH

Telehealth-As-Healthcare Is a Mainstream Expectation Among Consumers, J.D. Power Finds

Telehealth Update from the AMA – Setting the Context for ATA 2022

Patients have ambitious health goals, and look to doctors for help

Physicians Lean In to Digital Health, Especially Telehealth and Remote Monitoring

Health Care and Consumers in 2030: A Profile from KPMG

The Digital Transformation of Patients – Update from Rock Health and Stanford

Bonus Features – July 31, 2022 – House passes bill to extend telehealth flexibility to 2024, only 60% of practices hit their 2021 revenue goal, and more

Mental Health at CES 2022 – The Consumer’s Context for Wellbeing in the New Year

Post-Pandemic, U.S. Healthcare is Entering a “Provide More Care For Less” Era – Pondering PwC’s 2022 Forecast

The Persistent Rural/Urban Broadband Gap Is Bad for Health

Health systems are notching big wins with their IT investments

Bonus Features – July 16, 2023 – 95% of patients are concerned about data breaches affecting their medical records, 81% incorrectly assume PHI collected by digital health apps is protected under HIPAA

The Retail Health Battle Royale, Day 5 – Consumer Demands For a Health/Care Ecosystem (and What We Can Learn from Costco’s $1.50 Hot Dog)

Consumers’ Trust In Pharmacists As Providers Grows Along with Omnichannel Health Care

Bonus Features – November 20, 2022 – 90% of healthcare buyers prioritize virtual care but want a clear roadmap, wearable data helped predict COVID-19 infections 12 days before the CDC, and more

How Integrating Scheduled Services Benefits Inpatient Care

How health IT's leading innovators are using AI now, and where they see it going

10 Ways To Reduce No-Show Rates at Mental Health Organizations in 2023

Here are the major issues facing healthcare in 2021, according to PwC

Bonus Features – August 7, 2022 – Patients like digital health but have security concerns, healthcare leaders optimistic “seamless” care is coming, and more

Aspects of Social Determinants of Health: Collecting Data

Balancing Budget and Need for Updates: The Struggles of Keeping Physician Practices Alive

Healthy Living Trends Inspired by COVID-19: Retailers, Food, and Consumers’ Growing Self-Care Muscles

The Advantages, Challenges, and Costs of Healthcare at Home Services

The Goal of RPM is Management, Not Monitoring

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