Patient Experience, Pharmaceuticals and Primary Care

Pharmacies Grow for Primary Care On-Ramps – And J.D. Power Says Consumers Like That

Health Populi

AUGUST 7, 2020

More use of primary care services also drove greater satisfaction and spending per consumer at a rate of $11 more spending per person. But Walmart has been expanding its primary care services — so we’ll watch to see in 2021’s J.D. The post Pharmacies Grow for Primary Care On-Ramps – And J.D.

Primary Care

Primary Care Pharmaceuticals Patient Experience

While Virtual Care is “Table Stakes” in Health Care, Consumers Are Growing More Protective About Data-Sharing

Health Populi

MARCH 18, 2024

Health Populi’s Hot Points: Rock Health points out that younger people and people of color are less likely to have ongoing relationships with primary care doctors or as the phrase goes “medical homes.” Rock Health polled 8,014 U.S.

Mental health

Mental health Health Data Primary Care Telehealth

Getting Health Care at a Retail Pharmacy vs a Retail Store: Consumers May Be Favoring the Pharmacist Versus the Retailer

Health Populi

MAY 16, 2023

Strikingly, the trust deficit with retail stores for medical care was substantial, with 80% of consumers telling Wolters Kluwer that they would “probably never” go to a department store for health care. In 5 years, 61% of U.S.

Primary Care

Primary Care Nursing Health Information Telehealth

Partnering Up in the Health Care Ecosystem to Drive Transformation – for Organizations and Health Consumers Alike

Health Populi

AUGUST 22, 2022

That report spoke to the importance of connecting the disconnected health care landscape, including primary care, pharmacy, diagnostics, secondary care/hospitals, health technology providers, insurers, and information stewards, among other stakeholders in the fragmented health/care ecosystem.

Life Science

Life Science Primary Care Patient Experience Health Data

Ten Forces Shaping Health Care in 2021: A View from CVS Health

Health Populi

MARCH 9, 2021

We can weave these market forces together into several mega-trends… Community-based care grows in 2021. The most obvious trend from which CVS Health benefits, as well as is defining, is the growing opportunity for primary care to be delivered in the community and in peoples’ homes.

Mental health

Mental health Primary Care EHR Telehealth

Why #CES2022 Will Be Keynoted By A Health Care Innovator for the First Time

Health Populi

DECEMBER 27, 2021

That a pharmaceutical company executive is speaking on the main stage at CES speaks to digital health’s mainstreaming beyond elite athletes and smartwatches that track activity.

Digital Health

Digital Health Pharmaceuticals Mobile Health Life Science

Health Care Planning for 2022 – Start with a Pandemic, Then Pivot to Health and Happiness

Health Populi

DECEMBER 28, 2021

Telehealth will help many people meet up with health care access — but not necessarily universally or equitably. Healthcare delivery will be omnichannel, featuring digital front doors and new primary care on-ramps. Mental health will continue to be the epidemic beyond the pandemic.

Mental health

Mental health Primary Care Telehealth Nursing

Why CES 2022 Will Be Keynoted by a Health Care Executive

Health Populi

OCTOBER 6, 2021

That a pharmaceutical company executive is speaking on the main stage at CES speaks to the category’s mainstreaming beyond elite athletes and smartwatches that track activity.

Digital Health

Digital Health Pharmaceuticals Mobile Health Health Technology

How Will the “New” Health Economy Fare in a Macro-Economic Downturn?

Health Populi

OCTOBER 24, 2022

That’s a summary of the demand side of the trends on the health economy which serve up huge challenges for legacy health care stakeholders: hospitals and health systems, health plans, pharmaceutical and medical tech companies, and clinicians.

Pharmaceuticals

Pharmaceuticals Primary Care Mental health Public Health

Dollar General & CHPA Collaborate to Bolster Health Consumers’ Literacy and Access for OTC Pain Meds and Self-Care

Health Populi

DECEMBER 7, 2022

It’s important to note that central to the CHPA Educational Foundation’s mission is serving people with lower health literacy as well as reaching consumers living in underserved communities or “health deserts,” geographies lacking health care services – in particular, primary care.

Patient Experience

Patient Experience Public Health Primary Care Pharmaceuticals

Medical Costs Are Consuming Americans’ Financial Health

Health Populi

APRIL 2, 2019

Pay more than the residents of any other country on Earth for health care, and get less in terms of outcomes and service levels for many key medical metrics: infant and maternal mortality, access to primary care, and those growing deaths of despair from suicide, accident and overdose.

Pharmaceuticals

Pharmaceuticals Primary Care Patient Experience Health Policy

Happy Amazon Prime Days, When You Can Get 25% Off a Year’s One Medical Membership

Health Populi

JULY 10, 2023

Health Populi’s Hot Points: Amazon’s One Medical offer is part of the growing retail health on-ramps for health consumers who want to access new models and digital front doors to health care. In this case, it’s about virtual primary care that’s convenient and relatively inexpensive.

Life Science

Life Science Primary Care Telehealth Medicare

McKinsey’s Six Shifts To Add Life to Years — and One More to Consider

Health Populi

APRIL 1, 2022

To innovate more, and more quickly, across the entire ecosystem of health — in government policies, pharmaceutical innovations, and technology developments. To scale what works, based on evidence and proven interventions — which depends on our reducing biases in our assumptions, models and strategies.

Life Science

Life Science Mental health Pharmaceuticals Medical Technology

Here are the major issues facing healthcare in 2021, according to PwC

Healthcare IT News - Telehealth

DECEMBER 16, 2020

” For this report, PwC’s Health Research Institute surveyed 2,511 American consumers, 128 health plan executives, 153 healthcare provider organization executives, and 124 pharmaceutical and life sciences executives in August and September 2020. Maintaining clinician satisfaction is key for virtual and in-person visits.

Life Science

Life Science Pharmaceuticals Mental health Telehealth

The Racial Divide Due to COVID-19 Also Applies to Healthcare and Pharma Costs

Health Populi

JULY 30, 2020

health care system, from public health gaps to the racial gaps of health disparities between people of color dying at a much greater rate than white people in America. The pandemic has revealed many cracks in the U.S. Today’s news that the U.S. In the longer term, assuring all U.S.

Primary Care

Primary Care Patient Experience Public Health Pharmaceuticals

Like banks, healthcare will become digital-first in 2022, Zoom healthcare lead says

Healthcare IT News - Telehealth

JANUARY 20, 2022

A key factor driving the adoption of a digital-first care model is the ability to manage patients regardless of location, thereby decreasing the use of unnecessary resources. Traditional care delivery is not working for far too many consumers. Decentralized clinical trials are already growing in popularity.

Life Science

Life Science Primary Care Mental health Drug Development

What’s Spurring the Rise of Brazil’s HealthTechs?

Lloyd Price

MAY 6, 2021

These range from local pharmaceutical companies, diagnostics labs, and multiple hospital groups. In the eyes of Brazilian consumers and employers, insurance pricing is not transparent and patient experience is not up to standard. Inspired by Oscar Health in the US, they want to improve the insurance experience for end consumers.

Primary Care

Primary Care Telemedicine Mental health Pharmaceuticals

Health Care and Consumers in 2030: A Profile from KPMG

Health Populi

JULY 16, 2019

Most Millennials have postponed health care due to cost, and nearly half of younger consumers between 18 and 29 don’t have an ongoing primary care medical home. These patients lookf or care in an episodic way, KPMG notes. There’s a continuum of care that we all age into… eventually.

EHR

EHR Life Science Primary Care Digital Health

Preventive Medicine is the Key to Value-Based Care

Healthcare IT Today

JULY 18, 2023

Additionally, rural patients often receive coverage from Medicare and Medicaid, limiting the providers they can access from an affordability standpoint. Health tech tools offer a massive opportunity to increase accessibility to preventative care for patients, which can even go beyond their primary care provider.

Primary Care

Primary Care Medicare Digital Health Pharmaceuticals

Hospitals and health systems post-pandemic, and how to prepare for future outbreaks

Healthcare IT News - Telehealth

APRIL 21, 2021

A: Digital health solutions have been offering improvements in healthcare delivery in varying degrees and momentums worldwide – expanded access to care options, reduced demands on facilities, reduction in healthcare costs, better quality of care through efficient allocation of resources and improved patient experiences.

Digital Health

Digital Health Telehealth healthcare technology Pharmaceuticals

The Advantages, Challenges, and Costs of Healthcare at Home Services

Healthcare IT Today

MARCH 28, 2024

It can be especially effective for patients in those underserved or rural areas where we see the largest issues with access to care due to health provider shortages. Currently, 100mm people live in primary care physician shortage areas and 160MM live in mental health provider shortage areas.

Primary Care

Primary Care Digital Health Telemedicine Mental health

Why is Amazon failing in Healthcare?

Lloyd Price

APRIL 30, 2023

This acquisition aimed to enhance Amazon's presence in the pharmaceutical space. The venture intended to focus on areas such as insurance, primary care services, prescription drugs, and technology-driven solutions. This can help healthcare providers to improve the patient experience and provide more personalized care.

Pharmaceuticals

Pharmaceuticals Telehealth Telemedicine Primary Care

Biofourmis Raises Additional Funding from Intel Capital in Series D Extension and Names Top Healthcare Leaders to its Board

Healthcare IT Today

AUGUST 25, 2022

Jain, physician executive with government, pharmaceutical, payer and provider experience, joins Board. At CareMore, Dr. Jain launched hospital-at-home and home-based primary care programs and implemented novel clinical interventions to address loneliness and social isolation.

Digital Health

Digital Health Leadership Pharmaceuticals Primary Care

Pharmacy Plays a Growing Role in Consumers’ Health @Retail – J.D. Power’s 2023 Rankings

Health Populi

JULY 27, 2023

“Brick-and-mortar pharmacies forge meaningful connections with customers” through conversations between pharmacists and patients, “on a first-name basis.” ” This quote comes from Christopher Lis, managing director of global healthcare intelligence at J.D. Power who released the company’s annual 2023 U.S.

Primary Care

Primary Care Pharmaceuticals Patient Experience

Telehealth-As-Healthcare Is a Mainstream Expectation Among Consumers, J.D. Power Finds

Health Populi

OCTOBER 6, 2022

But telehealth has also emerged as a preferred channel for routine health care services, we learn from J.D. Among people who had used virtual care in the past year, telehealth-as-healthcare is now part of mainstream Americans’ expectations as a normal part of their medical care.

Telehealth

Telehealth Mental health Nursing Primary Care

Enabling better health care, everywhere – my conversation with Microsoft

Health Populi

FEBRUARY 27, 2023

I am grateful to have been given the opportunity to brainstorm omnichannel health care for people to enable better health care for all, anywhere and everywhere, with Team Microsoft. ” Molly and I covered a lot of ground here , starting with the key forces shaping and accelerating virtual care across the continuum.

Life Science

Life Science Public Health Leadership HIPAA

Consumers’ Trust In Pharmacists As Providers Grows Along with Omnichannel Health Care

Health Populi

OCTOBER 26, 2022

What is a “pharmacy” these days? You might have recently walked into a brick-and-mortar retail pharmacy. Or, you might have refilled a prescription to help you manage a chronic condition, online.

Mental health

Mental health Nursing Telehealth Primary Care

Healthcare 2030: Are We Consumers, CEOs, Health Citizens, or Castaways? 4 Scenarios On the Future of Health Care and Who We Are – Part 1

Health Populi

APRIL 14, 2024

For health care in 2030, I’ve thought about each driving force and then gotten more granular in the second column focusing a bit deeper on the factor and how it might play out in 2030.

Primary Care

Primary Care Pharmaceuticals Patient Experience Public Health

Healthy Living Trends Inspired by COVID-19: Retailers, Food, and Consumers’ Growing Self-Care Muscles

Health Populi

JULY 12, 2021

“Self-care” took on new meaning and personal work-flows for people living in and through the coronavirus pandemic in the U.S.

Life Science

Life Science Nursing Primary Care Pharmaceuticals

Health Equity: Searching for a New Angle

Healthcare IT Today

MAY 10, 2023

Sean Lynch, Vice President of Clinical Operations at Curebase A major reason why health disparities exist in clinical trials today can be attributed to the burden traditional trial models place on participating patients. These practitioners ensure that all patients, regardless of socioeconomic status, receive the care they need.

Primary Care

Primary Care Mental health Telehealth Patient Experience

How to Make Healthcare More Intelligent and Trustworthy: Accenture’s Digital Health Tech Vision 2018

Health Populi

MAY 29, 2018

The proliferation and evolution of digital technologies in health care have the potential to do good or harm, depending on their application. “Do no harm” has been the professional and ethical mantra of physicians since the Hippocratic Oath was first uttered by medical students.

Digital Health

Digital Health Telehealth Life Science Health Information

Self-Care is Healthcare for Everyday People

Health Populi

SEPTEMBER 14, 2018

Patients are the new healthcare payors, and as such, taking on the role of health consumers. In fact, health and wellness consumers have existed since a person purchased the first toothpaste, aspirin, heating pad, and moisturizing cream at retail.

Medicare

Medicare Primary Care Pharmaceuticals Patient Experience

When Household Economics Blur with Health, Technology and Trust – Health Populi’s 2023 TrendCast

Health Populi

DECEMBER 22, 2022

Most patients have experienced frustrations – in the designer’s parlance, “friction” – when seeking routine care as well as during a routine medical appointment. Clearly, patients’ experiences as consumers of healthcare lack the service levels they expect as payors based on this MITRE-Harris Poll.

Health Technology

Health Technology Mental health Digital Health Primary Care

The Tech Giants are Coming for Healthcare

Lloyd Price

OCTOBER 16, 2018

Primary Care In February, Apple launched a new subsidiary company tasked with providing healthcare clinics to Apple employees: AC Wellness. It instantly gives Amazon its own online pharmacy and is another step towards integrating medical supplies and pharmaceuticals into its platform and distribution.

Life Science

Life Science Primary Care Interoperability EHR

A Matter of Trust, Perception, Risk, and Uncertainty – The Big Issues Raised by the Acquisition of PatientsLikeMe and Other Patient Data Transactions

Health Populi

JULY 1, 2019

PLM shared data with academic researchers to allow scientific advancement to flourish in partnership with patients, who could suggest research questions based on their own experiences. Patients knew this – PLM was emphatic about transparency in its community and the company never hid what they were doing with people’s data.

Pharmaceuticals

Pharmaceuticals HIPAA BioTech Patient Experience

Why “one app to rule them all” results in a worse patient experience and is not the future of Digital Health

Lloyd Price

AUGUST 28, 2019

And the healthcare giant, which has developed or acquired its way to market dominance, now has the ability to guide patients to their preferred providers, treatments and services. Not only does it ignore the way people use technology, it puts the patient experience second. But “one app to rule them all” is flawed. Here’s why.

Patient Experience

Patient Experience Digital Health EMR Mental health

5 Trends from the American Telemedicine Association Conference 2019

Enzyme Health

APRIL 24, 2019

Referencing patients as “consumers” has slowly infiltrated the healthcare industry vocabulary over the last decade. 2019 feels like the tipping point where the notion of “patient experience” is being supplanted by the “consumer experience.” Consumers are increasingly taking a proactive role in their healthcare choices.

Telemedicine

Telemedicine Digital Health Telehealth Primary Care

Our Homes as HealthQuarters – Finding Health and Well-Being at CES 2023

Health Populi

DECEMBER 19, 2022

You might not think about pharmaceutical companies showing off technology at the “Consumer” Electronics Show, but the pharma industry has had a growing presence at CES for the past few years. Last year, Abbott made a big splash with the company’s Board Chairman/CEO delivering a keynote addressing connected care.

Digital Health

Digital Health Life Science Pharmaceuticals Connected Care

Gallup Reveals Americans’ Views on Industry Are the Lowest Since 2008 – Implications for Healthcare and Pharma

Health Populi

SEPTEMBER 9, 2022

In this this third chart, I’ve focused in on grocery, retail, healthcare and pharmaceutical sectors which have become core touchpoints in consumers’ health ecosystems.

Pharmaceuticals

Pharmaceuticals Medical Billing Primary Care Medicare

Searching for Health/Care Touchpoints in the 2023 Axios Harris Poll 100

Health Populi

MAY 30, 2023

Amazon ranked #8 in the top 100, and I’ve carved out a singular N of 1 designation for the company as a “cross-segment” player across the health/care ecosystem. It’s important to call out CVS Health which ranked 19 (very good) in the 100 list, and Walgreens which fell a bit below CVS Health at #39. minus 76.9,

Primary Care

Primary Care Pharmaceuticals Life Science Patient Experience

Searching for Health/Care Touchpoints in the 2023 Axios Harris Poll 100

Health Populi

JUNE 1, 2023

Amazon ranked #8 in the top 100, and I’ve carved out a singular N of 1 designation for the company as a “cross-segment” player across the health/care ecosystem. It’s important to call out CVS Health which ranked 19 (very good) in the 100 list, and Walgreens which fell a bit below CVS Health at #39. minus 76.9,

Primary Care

Primary Care Pharmaceuticals Life Science Patient Experience

Searching for Health/Care Touchpoints in the 2023 Axios Harris Poll 100

Health Populi

MAY 29, 2023

Amazon ranked #8 in the top 100, and I’ve carved out a singular N of 1 designation for the company as a “cross-segment” player across the health/care ecosystem. It’s important to call out CVS Health which ranked 19 (very good) in the 100 list, and Walgreens which fell a bit below CVS Health at #39. minus 76.9,

Primary Care

Primary Care Pharmaceuticals Life Science Patient Experience

Health systems in 10 years: 20 predictions from top executives

Henry Kotula

FEBRUARY 1, 2023

Operationally, hospitals and health systems will be more designed around the patient experience rather than the patient accommodating to the hospital design and operations. Specifically, more geared toward patient choice, shopping for services, and price competition for out-of-pocket expenses. David Rahija.

Primary Care

Primary Care Nursing Patient Experience Medicare

In 2020, PwC Expects Consumers to Grow DIY Healthcare Muscles As Medical Prices Increase

Health Populi

DECEMBER 11, 2019

The new year will see a “looming tsunami” of high prices in healthcare, regulation trumping health reform, more business deals reshaping the health/care industry landscape, and patients growing do-it-yourself care muscles, according to Top health industry issues of 2020: Will digital start to show an ROI from the PwC Health Research Institute. (..)

Life Science

Life Science Medical Billing Health Data Primary Care

Pharmacies Grow for Primary Care On-Ramps – And J.D. Power Says Consumers Like That

While Virtual Care is “Table Stakes” in Health Care, Consumers Are Growing More Protective About Data-Sharing

Trending Sources

Getting Health Care at a Retail Pharmacy vs a Retail Store: Consumers May Be Favoring the Pharmacist Versus the Retailer

Partnering Up in the Health Care Ecosystem to Drive Transformation – for Organizations and Health Consumers Alike

Ten Forces Shaping Health Care in 2021: A View from CVS Health

Why #CES2022 Will Be Keynoted By A Health Care Innovator for the First Time

Health Care Planning for 2022 – Start with a Pandemic, Then Pivot to Health and Happiness

Why CES 2022 Will Be Keynoted by a Health Care Executive

How Will the “New” Health Economy Fare in a Macro-Economic Downturn?

Dollar General & CHPA Collaborate to Bolster Health Consumers’ Literacy and Access for OTC Pain Meds and Self-Care

Medical Costs Are Consuming Americans’ Financial Health

Happy Amazon Prime Days, When You Can Get 25% Off a Year’s One Medical Membership

McKinsey’s Six Shifts To Add Life to Years — and One More to Consider

Here are the major issues facing healthcare in 2021, according to PwC

The Racial Divide Due to COVID-19 Also Applies to Healthcare and Pharma Costs

Like banks, healthcare will become digital-first in 2022, Zoom healthcare lead says

What’s Spurring the Rise of Brazil’s HealthTechs?

Health Care and Consumers in 2030: A Profile from KPMG

Preventive Medicine is the Key to Value-Based Care

Hospitals and health systems post-pandemic, and how to prepare for future outbreaks

The Advantages, Challenges, and Costs of Healthcare at Home Services

Why is Amazon failing in Healthcare?

Biofourmis Raises Additional Funding from Intel Capital in Series D Extension and Names Top Healthcare Leaders to its Board

Pharmacy Plays a Growing Role in Consumers’ Health @Retail – J.D. Power’s 2023 Rankings

Telehealth-As-Healthcare Is a Mainstream Expectation Among Consumers, J.D. Power Finds

Enabling better health care, everywhere – my conversation with Microsoft

Consumers’ Trust In Pharmacists As Providers Grows Along with Omnichannel Health Care

Healthcare 2030: Are We Consumers, CEOs, Health Citizens, or Castaways? 4 Scenarios On the Future of Health Care and Who We Are – Part 1

Healthy Living Trends Inspired by COVID-19: Retailers, Food, and Consumers’ Growing Self-Care Muscles

Health Equity: Searching for a New Angle

How to Make Healthcare More Intelligent and Trustworthy: Accenture’s Digital Health Tech Vision 2018

Self-Care is Healthcare for Everyday People

When Household Economics Blur with Health, Technology and Trust – Health Populi’s 2023 TrendCast

The Tech Giants are Coming for Healthcare

A Matter of Trust, Perception, Risk, and Uncertainty – The Big Issues Raised by the Acquisition of PatientsLikeMe and Other Patient Data Transactions

Why “one app to rule them all” results in a worse patient experience and is not the future of Digital Health

5 Trends from the American Telemedicine Association Conference 2019

Our Homes as HealthQuarters – Finding Health and Well-Being at CES 2023

Gallup Reveals Americans’ Views on Industry Are the Lowest Since 2008 – Implications for Healthcare and Pharma

Searching for Health/Care Touchpoints in the 2023 Axios Harris Poll 100

Searching for Health/Care Touchpoints in the 2023 Axios Harris Poll 100

Searching for Health/Care Touchpoints in the 2023 Axios Harris Poll 100

Health systems in 10 years: 20 predictions from top executives

In 2020, PwC Expects Consumers to Grow DIY Healthcare Muscles As Medical Prices Increase

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