Health Populi

AUGUST 23, 2021

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. Patients have been much more forthcoming than hospitals, the journalists have found. .”

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Patient Experience Medical Billing Health Information Telehealth 212

Health Populi

SEPTEMBER 5, 2018

Beyond the physical and emotional pain that people experience when they become a patient, in the U.S. 98% of Americans rank paying their medical bills is an important pain point in their patient journey, according to Embracing consumerism: Driving customer engagement in the healthcare financial journey , from Experian Health.

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Health Populi

JUNE 6, 2023

What do people want from digital transformation for their health care experiences? Health Populi’s Hot Points : As Experian puts the situation and experience-gap, “the cost conversation continues.”

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Medical Billing Telehealth Digital Health Medicare 156

Health Populi

MARCH 19, 2024

While the findings of the research are not new-news, per se, they are presented in a chillingly compelling format that might touch your head and heart in new ways as they did mine. I’ve absorbed a lot of graphic and data visualizations, read countless peer-reviewed papers, and reviewed myriad PowerPoint decks.

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Medical Billing Pharmaceuticals Patient Experience Public Health 182

Healthcare IT Today

SEPTEMBER 7, 2022

Technology now plays a key role in buying behaviors, allowing patients unprecedented access to “shop” for services at their convenience. Health Catalyst, a data and analytics platform, presents the online marketplace as an opportunity for providers. When it comes to prescription medications, consumers demonstrate this hesitancy.

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Medical Billing Patient Experience Healthcare IT Health IT 125

Health Populi

JUNE 6, 2022

And they have helped people co-create health outcomes as quantified in the cancer care experience slide shown here. Individuals and their families are overwhelmed with the information, tasks, steep medical bills and the ‘unknown’ that cancer brings and are trying to manage everything with limited to no support.

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Mental health Digital Health Patient Experience Connected Health 156

Health Populi

MARCH 21, 2019

He shared this image from Cracked Labs which illustrates the many data sources beyond the legacy health care claim that stakeholders can access and, if used for good, can benefit patient care and health outcomes. Marc then presented an intriguing, if disturbing (to me), bar chart of “the future value of your data.” for Americans.

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HIPAA Medical Billing Leadership Public Health 246