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The Top Pain Point in the Healthcare Consumer Experience is Money

Health Populi

Beyond the physical and emotional pain that people experience when they become a patient, in the U.S. 98% of Americans rank paying their medical bills is an important pain point in their patient journey, according to Embracing consumerism: Driving customer engagement in the healthcare financial journey , from Experian Health.

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Isn’t It Eyeconic? Vision Care in the Evolving Health Care Ecosystem

Health Populi

He shared this image from Cracked Labs which illustrates the many data sources beyond the legacy health care claim that stakeholders can access and, if used for good, can benefit patient care and health outcomes. Marc then presented an intriguing, if disturbing (to me), bar chart of “the future value of your data.”

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In 2020, PwC Expects Consumers to Grow DIY Healthcare Muscles As Medical Prices Increase

Health Populi

Partnering, too, will be important on the road to digitization in health care across the three industry segments. specialty medicines), and people expect greater levels of retail-enhanced service from health care providers, plans, and pharma companies. adults will likely vote on the basis of health care policies or paradigms.

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How to Restore Americans’ Confidence in U.S. Health Care: Deal With Access and Cost

Health Populi

household budgets have been particularly hard-hit in paying off credit cards and bills (23%), paying for food (17%), falling behind paying rent or mortgage (16%), affording health insurance coverage (16%), and paying for medical bills (16%). adults had trouble affording any of these basic living expenses.