Health Populi

FEBRUARY 24, 2020

There’s a gap between the supply of digital health tools that hospitals and health systems offer patients, and what patients-as-consumers need for overall health and wellbeing. Nowhere in the top 10 most commonly provided digital tools is one for price transparency, cost comparing or cost estimating. .

Medical Billing 225

Medical Billing Digital Health Patient Experience Life Science 225

Health Populi

AUGUST 23, 2021

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. The post Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Patient Experience 212

Patient Experience Medical Billing Health Information Telehealth 212

Healthcare IT Today

OCTOBER 30, 2022

A survey from digital health platform Babylon found that 46% of Americans have gone into debt from their medical bills , while 34% are currently struggling to pay their medical and insurance bills. News and Studies. Only 38% of Americans have a dedicated savings fund for healthcare emergencies.

Medical Billing 93

Medical Billing Mental health EHR Healthcare IT 93

Health Populi

JUNE 6, 2023

In health care, one of the “gifts” inspired by the coronavirus pandemic was the industry’s fast-pivot and adoption of digital health tools — especially telehealth and more generally the so-called “digital front doors” enabling patients to access medical services and personal work-flows for their care.

Medical Billing 156

Medical Billing Telehealth Digital Health Medicare 156

Health Populi

OCTOBER 15, 2019

Patients’ experiences with the health care industry fall short of their interactions with other industries — namely online retail, online banking and online travel, a new survey from Cedar, a payments company, learned. Healthcare Consumer Experience Study. 56% of people also want payment plan options.

Medical Billing 235

Medical Billing Life Science Medicare Pharmaceuticals 235

Health Populi

FEBRUARY 7, 2019

Four in five patients say that talking to “me” means they want personalized recommendations to their unique needs – but only one-third of patients say they’re getting that level of service from their healthcare providers. Satisfaction outweighs loyalty.

Patient Experience 310

Patient Experience Medical Billing Mental health Digital Health 310

Health Populi

SEPTEMBER 27, 2018

People dealing with chronic conditions are keener to share personally-generated data than people that don’t have a chronic disease, Deloitte’s 2018 Survey of U.S> > Health Care Consumers learned. Specifically, 50% of health consumers search to see their providers are in-network, to avoid surprise medical bills.

Health Data 211

Health Data Medical Billing Nursing Digital Health 211