Health Populi
AUGUST 23, 2021
Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. Patients have been much more forthcoming than hospitals, the journalists have found. .
Health Populi
FEBRUARY 12, 2024
How financially vulnerable are people with medical debt in the U.S.? Significantly more, statistically speaking, we learn from the latest survey data revealed by the National Financial Capabilities Study (NFCS) from the FINRA Foundation. Medical bill stress has become a mainstream “normal” in the U.S.
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Health Populi
SEPTEMBER 4, 2018
Most Americans have been surprised by a medical bill, a NORC AmeriSpeak survey found. patients blamed doctors and pharmacies, although a majority of consumers still put responsibility for surprise healthcare bills on them (71% and 64% net). See the second bar chart for the data supporting Altman’s observation.
Health Populi
APRIL 1, 2024
This is also the time my research clock alarm goes off for an important annual report that describes the latest profile of the patient-as-payer in the U.S. The overall takeaway for patients in this study is that health care is disconnected from consumers, in the words of the JPM/InstaMed report. ‘Tis the season for J.P.
Health Populi
SEPTEMBER 20, 2023
The bottom-line, literally: four in ten consumers would not pay a medical bill if they cannot understand the administrative experience. Each person interviewed was responsible for health care decisions and paying the bill at least once int he past twelve months. Cedar polled 1,239 U.S.
Health Populi
DECEMBER 2, 2022
The third chart tells us that patients-as-consumers would most likely sacrifice dining out, entertainment, and travel to be able to pay medical bills. Qualtrics’ data bolsters our understanding of health care costs baked into the patient financial experience and, more broadly, the overall patient experience.
Health Populi
MAY 18, 2023
consumer credit rating companies — Equifax, Experian and TransUnion — planned to remove medical bill collections that were under $500 from consumers’ credit reports. according to CFPB’s recently-published Data Point report. according to CFPB’s recently-published Data Point report.
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