Intermountain Healthcare: Optimizing the Patient Experience Through Telehealth Interoperability

American Well

Intermountain Healthcare, a not-for-profit integrated health system headquartered in Utah, has built a robust virtual health program that includes Connect Care , its direct-to-consumer telehealth service and Connect Care Pro , its acute care program.

The Fight For A More Mobile-Centric Patient Experience

Duane Boise

It means hours spent waiting in a waiting room, surrounded by other patients. Thanks to research and development advancements made by MMJ Technologies, consumers are realizing that all of these areas may only be temporary – and they are demanding a more mobile-centric experience.

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How Can Healthcare Bring Patients Back? A Preview of Our ATA Session, “Onward Together” in the COVID Era

Health Populi

I’ll be midwifing a panel this afternoon at 440 pm Eastern time, initially focused on how health care can garner patient loyalty. patients toward telehealth — the focus of the ATA conference all week long.

Health Consumers Expect Healthcare to be Digital (and Secure), Philips Future Health Index Finds

Health Populi

Philips surveyed health care professionals and consumers living in 15 countries, from North America to Asia, and found that these health systems share one over-arching objective: to provide quality care with improved experiences for both patients and healthcare professionals.

A Portrait of the Health Consumer as Confused, Cost-Challenged, and Out of Control

Health Populi

Patients in the U.S. Data illustrating that “paradox” is shown in the second chart: while 78% percent of patients told Maestro Health their health care experience is positive, 69% feel they lack control over their patient journey.

Why Humana Joined CTA – The Pivot from “Health Insurance” to Behaving as a Health-Tech Start-Up

Health Populi

If you read this blog, you know one of the fastest-growing “aisles” at the annual conference is digital health. “Every company is a tech company,” Christopher Mimms asserted in the Wall Street Journal in December 2018.

A Smarter Home for Healthy Living at CES 2019….and a nod to Microsoft

Health Populi

And a healthy community must have housing that is within the economic reach of every part of the community, including the many dedicated people that provide the vital services on which we all rely,” company President Brad Smith and CFO Amy Hood wrote on MSFT’s blog yesterday.

Re-Imagining Healthcare – a Lesson from Von Clausewitz in the Fog of War

Health Populi

I summarize the lessons learned from Governor Leavitt, along with insights from Tan Le, Dr. Andrew Chacko, and Dr. Donald Rucker in this third of my three posts served up on the Medecision blog site here.

As Medical Cost Trend Remains Flat, Patients Face Growing Health Consumer Financial Stress

Health Populi

Simply put: the impact of growing financial risk for healthcare costs will be felt by patients/consumers themselves. Employers are also enlisting the services of third-party health advocate services to help patients, now consumers, navigate the complex and expensive health system.

#Engage4Health: How Patients Are Morphing Into Healthcare Consumers, for #HIMSS18

Health Populi

This blog appears today as part of a #HIMSS18 primer series for attendees, and the industry at large, to discuss major health IT issues that will help move health and healthcare delivery forward in 2018 – and beyond. There’s also a trust deficit between some patients and providers.

Telehealth Is Here to Stay. Is Your Facility Ready?

InTouch Health

Demand for telehealth services is skyrocketing across the country as more providers and their patients look for ways to limit in-person care. Providers are also reducing their risk of exposure by remotely consulting with their patients. The post Telehealth Is Here to Stay.

Telehealth on Amwell: The Patient‘s Perspective

American Well

As you get up and running with your telehealth practice, you may be wondering: what exactly do my patients see? Download Amwell, set up your own patient account and explore. Who are the patients on Amwell? How will patients find me?

Neonatal Telehealth: How It Has Improved and Transformed Neonatal Health

InTouch Health

How Neonatal Telehealth Can Reduce Costs and Benefit Mother and Child. Instead of waiting for in-person assistance or transporting newborns to neonatal facilities, some providers may be able to use neonatal telehealth instead. Telehealth Innovation Blog

Telehealth and Urgent Care During COVID-19

American Well

To ensure patient safety and a good patient experience, we would like to set clear expectations with the public about when telehealth is and is not appropriate, and we are asking our clients to do the same. Telehealth providers can help with routine urgent care.

Telehealth on Amwell: The Patient‘s Perspective

American Well

As you get up and running with your telehealth practice, you may be wondering: what exactly do my patients see? Download Amwell, set up your own patient account and explore. Who are the patients on Amwell? How will patients find me?

Recognizing the Leaders of Telehealth

American Well

At this year’s Client Forum, hosted in Boston, MA, American Well recognized some of our trusted clients who have been extraordinary leaders throughout their telehealth journey. Cleveland Clinic is a pioneer in adding new providers to its telehealth system. Telehealth Maverick.

Can Telehealth Improve Opioid Abuse Treatment in the United States?

InTouch Health

How Telehealth is Changing Substance Abuse Treatment. As more patients struggle with pain management and addiction recovery, many health organizations are looking at telehealth as a possible solution to the opioid crisis. The National Institute of Health recently announced that it’s launching a $155 million project known as the Justice Community Opioid Innovation Network (JCOIN), which will incorporate telehealth into the addiction recovery treatment process.

Recognizing the Leaders of Telehealth

American Well

At this year’s Client Forum, hosted in Boston, MA, American Well recognized some of our trusted clients who have been extraordinary leaders throughout their telehealth journey. It was only a few years ago that Children’s Health was working alongside the Texas State Medical Board to legalize telehealth in the state. Pediatric Associates was also recognized for their triage telehealth program to successfully divert patients away from unnecessary emergency department visits.

Case Study: Southwest Medical’s winning strategy for telehealth

American Well

Southwest Medical set out to achieve four broad goals with its telemedicine initiatives: Improve the patient experience. Improve the provider experience. Finally, in-clinic navigators directed patients to the new service, NowClinic.

Case Study: Southwest Medical’s winning strategy for telehealth

American Well

Southwest Medical set out to achieve four broad goals with its telemedicine initiatives: Improve the patient experience. Improve the provider experience. Finally, in-clinic navigators directed patients to the new service, NowClinic.

How providers can fine-tune their ‘webside’ manner in the age of COVID-19

American Well

While hospitals in hotspots struggled to stay afloat amid a surge of patients newly diagnosed with COVID-19, ambulatory providers found themselves upended from their routine patient encounters and had no choice but to adopt or at least consider telehealth.

What can you learn from the early adopters of telehealth?

American Well

The Advisory Board Company, a consulting best practices firm, recently interviewed several health systems who are at the forefront of telehealth adoption to gain insights on telehealth adoption, acceptance and use cases. Here’s what they found: Views on Telehealth.

Expanding Access to Specialty Care With Telecardiology

InTouch Health

How Telehealth Can Improve Outcomes for Cardiovascular Patients. Many seniors and chronically ill patients will need around-the-clock cardiovascular care services in the years to come. Chronically ill patients may also have trouble traveling to and from the cardiologist’s office.

What can you learn from the early adopters of telehealth?

American Well

The Advisory Board Company, a consulting best practices firm, recently interviewed several health systems who are at the forefront of telehealth adoption to gain insights on telehealth adoption, acceptance and use cases. Here’s what they found: Views on Telehealth.

Adopting Telehealth to Meet Your Health System’s Goals

American Well

Crystal-clear answers to these questions are required for a successful telehealth implementation: What goals are we trying to achieve? Are we using telehealth to virtualize a practice or virtualize our health system? How can telehealth extend our efforts to manage and coordinate care?

Scaling Virtual Consultations

CiscoHealth

Follow along with our new blog series #HealthcareNow and #PublicSectorNow , where we’ll addresses healthcare innovation around the world and how to maintain business continuity in today’s health climate. . Telehealth today. Telehealth isn’t new for Cisco.

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Adopting Telehealth to Meet Your Health System’s Goals

American Well

C rystal-clear answers to these questions are required for a successful telehealth implementation : What goals are we trying to achieve? Are we using telehealth to virtualize a practice or virtualize our health system? How can we integrate telehealth in the continuum of patient experience? How can telehealth extend our efforts to manage and coordinate care? The post Adopting Telehealth to Meet Your Health System’s Goals appeared first on American Well.

Virtual Healthcare: Your Telehealth Questions Answered by a Doctor

American Well

If you follow the latest developments in health care, you may have noticed: telehealth has taken off. Our country is focused on making health care more accessible for Americans, and naturally, telehealth has emerged as a key innovation that can help to make this a reality. As President and Medical Director of the world’s first telehealth practice, Online Care Group, I’m often asked a handful of common questions about telehealth. What is telehealth?

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Virtual Healthcare: Your Telehealth Questions Answered by a Doctor

American Well

If you follow the latest developments in health care, you may have noticed: telehealth has taken off. Our country is focused on making health care more accessible for Americans, and naturally, telehealth has emerged as a key innovation that can help to make this a reality. As President and Medical Director of the world’s first telehealth practice, Online Care Group, I’m often asked a handful of common questions about telehealth. What is telehealth?

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All Carts Are Not Created Equal

American Well

The accelerating adoption of telehealth as health systems and others realize the value it can have on transforming their organizations and improving provider and patient experiences is exciting.

All Carts Are Not Created Equal

American Well

The accelerating adoption of telehealth as health systems and others realize the value it can have on transforming their organizations and improving provider and patient experiences is exciting.

Amwell partners recognized as “top” healthcare leaders

American Well

Amwell has been lucky enough to see first-hand how these innovative health systems have aligned key stakeholders and defined value for their patients and optimized the patient experience—through telehealth offerings and beyond.

American Well partners recognized as “top” healthcare leaders

American Well

American Well has been lucky enough to see first-hand how these innovative health systems have aligned key stakeholders and defined value for their patients and optimized the patient experience—through telehealth offerings and beyond.

American Well partners recognized as “top” healthcare leaders

American Well

American Well has been lucky enough to see first-hand how these innovative health systems have aligned key stakeholders and defined value for their patients and optimized the patient experience—through telehealth offerings and beyond.

Are you ready to become the hospital of the future?

American Well

Not surprisingly, the hospital of the future will require technology solutions like telehealth to meet growing patient demands for remote access to health information and providers. The good news is that many companies now offer end-to-end, scalable coverage and telehealth platforms.

Solution to the healthcare access shortage? Telemedicine

American Well

Not a huge correction, but enough to drastically alter the patient experience. Prior to the mandate, it took an average of 33 days for a patient to see a new PCP when they were symptomatic. Similarly, before the mandate, 64% of PCPs were accepting new patients.

Are you ready to become the hospital of the future?

American Well

Not surprisingly, the hospital of the future will require technology solutions like telehealth to meet growing patient demands for remote access to health information and providers. The hospital of the future won’t be the hospital you grew up going to, but with all the promise technology can bring – improving the patient experience and driving down costs – that might be a good thing.

AW8: Patient App of Luxury

American Well

Today it’s all about the patients and how their experience is changing for the better with the introduction of AW8. The patient telehealth experience should feel comfortable and familiar, but be as simple as possible. Here are some of the great enhancements for patients in AW8: Provider Search. What we’ve done in AW8 is given patients another option for finding a doctor by allowing them to connect with the first available physician.

AW8: Patient App of Luxury

American Well

Today it’s all about the patients and how their experience is changing for the better with the introduction of AW8. The patient telehealth experience should feel comfortable and familiar, but be as simple as possible. Here are some of the great enhancements for patients in AW8: Provider Search. What we’ve done in AW8 is given patients another option for finding a doctor by allowing them to connect with the first available physician.

Employee Spotlight

American Well

After trying our product, it was easy to see so many opportunities for it to improve the healthcare experience on a wide scale. We look to customers to provide information on their needs and experiences, and we consider how the product could address their challenges.