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TeleHealth's Big Impact on the Patient Experience
Healthcare IT News - Telehealth
MARCH 1, 2019
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Value-based care and rethinking the patient experience
Healthcare IT News - Telehealth
APRIL 24, 2019
The role of telehealth. Dr. Soh cautioned that the idea of telehealth should not just be transactional in nature but that care can follow the patient – it is about a community of carers that work with the patient. Rethinking the patient experience.
Trending Sources
The Promise of Telehealth for Older People – the U-M National Poll on Healthy Aging
Health Populi
OCTOBER 3, 2019
Most people over 50 years of age are cautious but open to receiving health care virtually via telehealth platforms, according to the National Poll on Healthy Aging from my alma mater, the University of Michigan. We’re in the Field of Dreams moment in telehealth, especially for older people.
The Fight For A More Mobile-Centric Patient Experience
Duane Boise
JULY 31, 2017
It means hours spent waiting in a waiting room, surrounded by other patients. Thanks to research and development advancements made by MMJ Technologies, consumers are realizing that all of these areas may only be temporary – and they are demanding a more mobile-centric experience.
Telehealth Awareness, Access and Adoption: Updates from J.D. Power, the ATA and FAIR Health
Health Populi
AUGUST 5, 2019
Power,” your mind probably imagines reviews of automotive performance, retail shopping experiences, or perhaps even health insurance plan customer service. Those who had a telehealth encounter more likely lived in the Western U.S., With the patient-as-payer in the current U.S.
More Than Half Of Seniors Willing To Use Telehealth
Healthcare IT Today
JULY 1, 2019
Results from a recent survey suggest that seniors are more comfortable with telehealth than you might think, especially given their techno-phobic reputation. As things stand, when seniors need off-hours care, telehealth consults are hardly the first thing that comes to their mind.
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3 Ways that Telehealth Improves the Patient Experience
iSALUS Healthcare
APRIL 9, 2019
Providers are constantly searching for methods to increase patient engagement and improve the patient experience. When patients are actively engaging with their providers, they are involved in the necessary communication and collaboration it takes to maintain a healthy lifestyle and improve health outcomes. Providers who are pursuing high levels of patient satisfaction see their revenue develop rapidly. Telehealth eliminates any travel costs.
Health Care and Consumers in 2030: A Profile from KPMG
Health Populi
JULY 16, 2019
A “one layered delivery network through which patients can move seamlessly as they age and their needs evolve” will be the new health care platform to meet patients’ demands by 2030, according to a forecast from KPMG’s Healthcare and Life Sciences Institute.
“Telehealth is a digital distribution channel for health care” – catching up with Roy Schoenberg, President and CEO of American Well
Health Populi
FEBRUARY 14, 2019
They launched their service first in Hawaii, where long distances and remote island living challenged the supply and demand sides of health care providers and patients alike. Intermountain and Mercy Virtual, too, conduct lots of visits via telehealth means.
Health Consumers Expect Healthcare to be Digital (and Secure), Philips Future Health Index Finds
Health Populi
SEPTEMBER 10, 2019
Philips surveyed health care professionals and consumers living in 15 countries, from North America to Asia, and found that these health systems share one over-arching objective: to provide quality care with improved experiences for both patients and healthcare professionals.
Why Humana Joined CTA – The Pivot from “Health Insurance” to Behaving as a Health-Tech Start-Up
Health Populi
SEPTEMBER 11, 2019
“Every company is a tech company,” Christopher Mimms asserted in the Wall Street Journal in December 2018. Connectivity, artificial intelligence, and automation are now competencies every company must master, Mimms explains.
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Simple Solutions Making a Big Difference in Care Delivery
Healthcare IT Today
SEPTEMBER 24, 2019
The goal of Health IT is to make the healthcare experience simpler, faster and better, for both patients and providers. The following is a guest article by Molly True, Worldwide Healthcare Marketing for Lenovo Health.
When Will Self-Service Come to Health Care?
Health Populi
MAY 16, 2019
Yet despite increased use of EHRs by clinicians and smartphones and wireless technology by patients, the fundamental approaches to managing hypertension, diabetes, and chronic lung disease have remained the same for 50 years… The physician–patient encounter is health care’s choke point.
A Portrait of the Health Consumer as Confused, Cost-Challenged, and Out of Control
Health Populi
JULY 28, 2019
Patients in the U.S. Data illustrating that “paradox” is shown in the second chart: while 78% percent of patients told Maestro Health their health care experience is positive, 69% feel they lack control over their patient journey.
The Persistent Rural/Urban Broadband Gap Is Bad for Health
Health Populi
JUNE 6, 2019
Furthermore, net neutrality is also an important underpinning for fast health care connections that deliver access to telehealth and virtual health channels that can scale care to under-served people, patients, and caregivers. In the U.S.,
Prelude to Health 2.0 2019: Thinking Consumers At the Center of Digital Health Transformation
Health Populi
SEPTEMBER 15, 2019
Conference kicks off this week, I’m focused on finding digital health innovations that engage people — consumers, caregivers, patients, health citizens all. But will HIPAA protect American patients in this world of AI, Big Data velocity and volume, and persistent social check-ins?
What If Marie Kondo Reorganized Health Care in the U.S.?
Health Populi
JANUARY 21, 2019
Consider how labyrinthine health care processes are, whether we look at patient “journeys” (a nice word for the Rube Goldbergian experience of being a sick patient in the U.S.) Imagine a hospital closing beds and shifting workflow to virtual care via telehealth channels.
Cost and Convenience Underpin Patient Demands As Health Consumers
Health Populi
FEBRUARY 20, 2019
Across generations, from younger to older patients, cost, transparency and convenience drive consumer satisfaction, Accenture’s latest health consumer survey found. This is driving choice when patients select which health care system to work with, Brian explained.
Time To Travel And Wait In Health Care: The Opportunity For Self-Care At Home
Health Populi
FEBRUARY 26, 2019
Considering the “poor health” bar in the graph, we can see the opportunity for telehealth and home visits to people who may have mobility and other challenges leaving the home space.
Health @ Retail – Prelude to GMDC SelfCare Summit with Updates from Hims & Hers, GoodRx, Sam’s Club and Amazon Care
Health Populi
OCTOBER 1, 2019
This post will be my latest read on the issue which I’ll discuss on Friday afternoon 5th October in a session titled, “The New Health/Care: Patient-Led, Retail-Enabled.”
Health/Care Everywhere – Re-Imagining Healthcare at ATA 2019
Health Populi
APRIL 14, 2019
Her interview here in HealthLeaders speaks to her vision, recognizing, “It’s just stunning that there’s such a lag between what is possible in telehealth and what is actually happening.”. I’m so keen on telehealth, I’m personally participating in three sessions at #ATA19.
Oncology Patients experience a personalized journey with interventions and education for better care
Consumer eHealth Engagement
JANUARY 15, 2019
According to Deloitte’s report in Evidence Based Oncology ( The American Journal of Managed Care publication), many organizations are exploring ways to control costs and enhance care quality for oncology patients (e.g. Patient Centered Medical Homes, CMS’ Oncology Care Model). With many different types of cancer and treatment options, each patient embarks on a personal care journey. Oncology patients often experience a long journey.
What #CES2019 5 Tech Trends to Watch Mean for Health/Care
Health Populi
JANUARY 6, 2019
Digital Health Tech Empowers Patients. For my own work and world at the intersection of consumers/patients + technology + health, I’m keen to learn how AI can scale that kind of knowledge to the consumer at home for self-care.
Telehealth for Rehabilitation
Christina's Considerations
MAY 21, 2019
Early in 2018, I wrote about my first experience as a patient with telehealth. Healthy Children and Families The Patient Experience Workplace Health and WellnessI was finally receiving the kind of care I had promoted as an administrator for so long and it was a pure pleasure. I often hear.
Costs, Consumerism, Cyber and Care, Everywhere – The 2019 Health Populi TrendCast
Health Populi
DECEMBER 25, 2018
Here’s our trend-weaving of 4 C’s for 2019: costs, consumerism, cyber and care, everywhere… Health care costs will continue to be a mainstream pocketbook issue for patients and caregivers, with consequences for payors, suppliers and ultimately, policymakers.
From Yorkshire Lad to Global Design for Health: A Profile of Sean Carney of Philips
Health Populi
JANUARY 20, 2019
The consulting team assesses both patient experience and care pathways, beyond just the historical role of selling medical devices to health care providers.
Barriers To Consumer Health Adoption Are Falling
Healthcare IT Today
AUGUST 16, 2019
A new survey has concluded that the bulk of Americans are not connected with or using telehealth services, including, notably, those in rural areas for whom telemedical services should be a lifeline.
Health Care Providers Grow Consumer-Facing Muscles Driven by Retail & Tech-Health Competition
Health Populi
AUGUST 22, 2019
As patients continue to morph into health care payers, they’re increasingly expecting value-for-money, transparency, and customer experiences that show respect, bolster trust, and deliver quality services.
Going Digital for Health Is a New-Normal for Consumers
Health Populi
SEPTEMBER 6, 2018
The title of the report, “Consumers are on board with virtual health options,” summarizes the bullish outlook for telehealth. ” For a decade or longer, we’ve noted the slow uptake of telehealth and digital health tools among healthcare providers.
Open Table for Health: Patients Are Online For Health Search and Physician Reviews
Health Populi
FEBRUARY 19, 2019
Rock Health analysts expect that wearable tech use will continue to grow with more use cases for remote health monitoring coupled with consumers and patients being incentivized to continue their use. Telehealth adoption also grew from 2017 to 2018.
Healthcare Providers’ Consumer Experience Gaps – Learnings from Kaufman Hall’s 2019 Index
Health Populi
JUNE 4, 2019
Providers identified the key capability gaps for consumer-centric care as improving the consumer experience, offering a variety of facility-based access points, utilizing digital tools for health engagement, providing price transparency, and offering more virtual access points. Most U.S.
Talking Telehealth with Daniel Barchi & Peter Fleischut, Part 2: “We Need to Make Every Minute Count.”
Health System CIO
JULY 1, 2019
Collaboration/Shared best practices Featured Innovation Interviews Patient Experience Telehealth Daniel Barchi NewYork-Presbyterian Peter FleischutAs complex as healthcare IT may seem, it all boils down to one concept: identifying the most pressing needs, and removing the barriers that exist, according to NewYork-Presbyterian leaders Daniel Barchi and Peter Fleischut.
Retail Health Ends 2018 With Big Plans for 2019
Health Populi
DECEMBER 11, 2018
This works via a Walgreens mobile app where patients can opt-in to text alerts and be notified when their scrip is ready for pick-up. Patients enrolled in text alerts will receive text notification when qualifying prescriptions are ready.
Healthcare Just Got SMAC’ed – Accenture’s Post-Digital Era for Health
Health Populi
JUNE 10, 2019
Adopting these applications can help health care reduce costs, drive labor efficiency and support people-centered design and experience. We live on-demand lives in daily life-flows and tasks, so people expect that experience and service level in health care.
Digital Transformation Is The New Mantra But Can’t Happen Without Access To Connectivity
Health Populi
MARCH 5, 2019
This happens in two ways: first, health care delivery improves with the adoption of electronic records, telehealth, wearable devices and sensors, and online access by health care providers.
Closing the Digital Health Gap Between Consumers and Physicians
Health Populi
JULY 20, 2018
That sharing is limited by doctors’ ability to accept patient-generated data, where only a handful of doctors have implemented technology for remote monitoring or integrating data from wearable technologies.
How to Make Healthcare More Intelligent and Trustworthy: Accenture’s Digital Health Tech Vision 2018
Health Populi
MAY 29, 2018
Doing good and abstaining from doing harm can engender trust between patients, providers, and other stakeholders in health. Distance to information and insights , bringing patients’ information to clinicians’ fingertips wherever that clinician is located.
Consumers Want Help With Health: Can Healthcare Providers Supply That Demand?
Health Populi
NOVEMBER 1, 2018
Whether retail clinics, telehealth, or asynchronous physician visits via mobile health apps — consumers’ adoption of these sites, away from traditional brick-and-mortar doctors’ offices and ambulatory care clinics, has hovered around 10%, Oliver Wyman gauges in this report.
Care Gets Personal at Philips for Parents and Babies
Health Populi
FEBRUARY 1, 2019
Philips engaged software engineers from the gaming industry to develop a user experience that’s very engaging and visually enchanting. The team is working on making the Baby+ experience with a similar feel to Pregnancy+. Our homes should nurture our health.
Talking Telemedicine with Daniel Barchi & Peter Fleischut, Part 1: “It’s a continual investment.”
Health System CIO
JUNE 17, 2019
Although the ultimate goal of tools like telemedicine is to reimagine the patient experience, it can also help broaden staff members’ skill sets and make them feel “more empowered,” according to NewYork-Presbyterian's leaders. Featured Innovation Interviews Patient Experience Staff engagement Telehealth Daniel Barchi NewYork-Presbyterian Peter Fleischut
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