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Celebrating National Patient Experience Week: Putting Patients First

DrKumo Remote Patient Monitoring

National Patient Experience Week is an annual event dedicated to celebrating healthcare and the importance of patient-centered care. It’s a great way to re-energize efforts towards improving patient experience and to recognize and appreciate the people who impact patient experience every day.

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How Healthcare Experience Ranks Versus Other Industries (Not So Great)

Health Populi

I explore consumer-patient experience for hospitals, health plans and ambulatory care compared with other industries in the November 2021 Medecision Liberation blog , calling out the importance of two key factors that drove peoples’ positive perceptions of brands and products in the COVID19 pandemic era: digital delight and empathy.

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Miss one of these? Six aging and health tech blog posts from April and May

Aging in Place Technology Watch

Scanning through the collection of blog posts from April and May, the obvious has finally occurred. Consider these six blog posts from April and May 2022. But some offered innovation for patients, whether in virtual visits and care, vital sign measurement, and improvements to patient experience.

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The Evolution of a Patient Ambassador – Learning from Stacy Hurt

Health Populi

To get a sense of what that caregiving experience is like, check out her blog post, Confessions of an Exhausted Caregiver ]. In 2018, Stacy launched her website, began blogging, and got social media traction when HIMSS appointed her a digital influencer.

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Health Consumers Expect Healthcare to be Digital (and Secure), Philips Future Health Index Finds

Health Populi

Thus, Philips asserts that health care professionals are becoming “true digital collaborators,” seeing positive impacts on the way they and their patients experience health care. This is a very important pillar for health consumer engagement and patient experience. Enhanced data privacy and data protection.

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Why Elevance Health is “Prescribing” Phones for Members

Health Populi

Digitally enabled healthcare means building digital technologies into the fabric of our ecosystem to improve outcomes and enhance efficiency in day-to-day health and wellness.”

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Empathy Is As Important as the Medical Treatment – the 2021 Accenture Health Experience As Backdrop to HIMSS 2021

Health Populi

Furthermore, streamlined coordinated care, efficient visits, and “nice and helpful staff” bolster a positive experience with a medical provider, Accenture discovered. Finally, blend digital, virtual, and face-to-face care to, in Accenture’s words, “provide effective, trusted and reliable services.”