Consumer eHealth Engagement

SEPTEMBER 5, 2023

Navigation Bar for Stanford Health Care Patients “Healthcare today is changing and we need to be a catalyst for change with our patients,” explains Alpa Vyas, Stanford Health Care’s Chief Patient Experience & Operational Performance Officer. patients, family caregivers) stakeholders.

Patient Experience 36

Patient Experience Nursing 36

Health Populi

APRIL 28, 2022

Among those doctors who were not providing telehealth by late 2021, just over one half never did so during the COVID-19 pandemic, according to the 2021 Telehealth Survey Report from the AMA. This report provides insightful context for the upcoming annual ATA Conference for 2022 , being held in-person in Boston kicking off May 1st.

Telehealth 156

Telehealth Primary Care Telemedicine Public Health 156

Healthcare IT Today

NOVEMBER 26, 2022

The Top Innovations at HLTH 2022. Read more… I nbound Communication Can Improve Patient Experiences. Colin also spent time at HLTH with Jeff Gartland at Relatient to discuss the company’s latest patient experience survey, which revealed that too many patients still have to make phone calls to schedule appointments.

Patient Experience 88

Patient Experience EHR Healthcare IT Mental health 88

Health Populi

SEPTEMBER 16, 2022

Most doctors see the advantages of digital health tools like telehealth, consumers’ access to their health information, and point-of-care workflow solutions, the American Medical Association found in a survey of 1300 physicians, published in September 2022. Note that #2 and #3 were new questions added to the 2022 study wave].

Digital Health 390

Digital Health Remote care EHR Nursing 390

Mend

JULY 19, 2022

According to a Credit Karma survey , the finance company has seen its customers faced with an additional $3.6 This will help avoid misunderstandings about what the patient is responsible for paying. Secondly, automating billing processes and offering digital patient payment options can provide a better overall patient experience.

Medical Billing 97

Medical Billing Patient Experience Telehealth Telemedicine 97

Society for Participatory Medicine

JANUARY 27, 2022

And according to HIMSS , patients want to be engaged in their healthcare decision-making process, and those who are engaged as decision-makers in their care tend to be healthier and experience better outcomes. How do we get the patient to actually be the one improving patient experience? Connect with her at [link].

BioTech 107

BioTech Life Science Drug Development Patient Experience 107

Health Populi

JUNE 26, 2023

People love being health-insured, but their negative experiences with health plans create serious burdens on patients-as-consumers. The 2023 Kaiser Family Foundation Survey of Consumer Experiences with Health Insurance updates our understanding of and empathy for insured peoples’ Patient Administrative Burdens (PAB).

Medical Billing 156

Medical Billing Mental health Patient Experience Medicare 156

Health Populi

MAY 10, 2022

In early 2022, over half of those over 50 (the AARP core membership base) told the Association they would likely use telehealth in the future. adults 50 and over in February and March 2022, to gauge older peoples’ views on virtual care now and in the future. . The study polled U.S.

Telehealth 308

Telehealth Mental health Public Health Medicare 308

Healthcare IT Today

JULY 31, 2022

A survey of Surescripts users found an 8% increase in the use of electronic prescriptions for specialty medications in the first five months of 2022 compared to 2021. Surescripts also reported a 24% increase in the number of prescribers enrolled in May 2022 compared to May 2021.

Telehealth 81

Telehealth Patient Experience Healthcare IT Nursing 81

Health Populi

MAY 30, 2022

I appreciated the opportunity to share my perspectives on “The Patient As the Payer: How the Pandemic, Inflation, and Anxiety are Reshaping Consumers” in a webinar hosted by CarePayment on 25 May 2022. in 2022, billing and medical payments are now embedded in patients’ experience, regardless of the type of payor.

Medical Billing 258

Medical Billing Health Policy Mental health Patient Experience 258

Health Populi

JULY 7, 2023

In the 2023 Patient Consumer Survey report, the topline lesson is that “cost and location drive patient decisions, while service and comfort drive experience.” Importantly, based on their experience, 7 in 10 patients who had a telehealth visit in the past year would prefer telehealth in the future.

Telehealth 296

Telehealth Life Science Mental health Primary Care 296

Waracle

JANUARY 5, 2022

It is a huge leap in digitising the patient experience to make it more efficient and accessible for everyone, wherever they are & at whatever time of day or night. . Here are some of our predictions for 2022. Some other wearable tech to look out for in 2022 is the ADAMM patch, set to be released this year.

Patient Experience 36

Patient Experience Drug Development Digital Health Remote care 36

Digital Health Wire

NOVEMBER 2, 2023

Digital patient experiences are becoming more important than ever, with new figures from the ONC showing a massive jump in demand for ways to access health information online. Patients who were offered digital access to their records also used them more frequently, with 54% accessing them at least three times in 2022 (vs.

Health Information 52

Health Information Patient Experience Digital Health 52

Health Populi

SEPTEMBER 14, 2023

survey sample included 375 people identifying as Black, White, Hispanic, or Asian/Indigenous (summing to the N of 1,500). in a 2022 essay , weaving data from several studies that quantified the cost of health disparities using various methods. I discussed the economic burden of health inequities in the U.S. health citizens.

Public Health 212

Public Health Digital Health Patient Experience Health Policy 212

Healthcare IT Today

JULY 13, 2023

Experian Health’s recent report , “ The State of Patient Access: The Digital Front Door ,” explores the overall digital experience from both the patient and provider perspectives. Providers are aligned with this sentiment, with 69% of those surveyed acknowledging the high importance of digital and mobile access to patients.

Patient Experience 86

Patient Experience Health Information Telehealth RCM 86

Health Populi

OCTOBER 16, 2023

Patients’ comfort in artificial intelligence is linked to familiarity with the technology, a consumer survey from GlobalData learned. Among patients unfamiliar with AI, 42% are uncomfortable, and another 50% feel neither comfortable nor uncomfortable with the technology.

Pain management 212

Pain management Patient Experience Connected Health 212

Health Populi

MAY 16, 2023

consumers seem to be saying in a new study from Wolters Kluwer Health, the company’s second Pharmacy Next: Consumer Care and Cost Trends survey. To that point, “Americans are ready for the pharmacist as prescriber,” Wolters Kluwer learned in research conducted in December 2022. In that survey, three in four U.S.

Primary Care 156

Primary Care Nursing Health Information Telehealth 156

Healthcare IT Today

AUGUST 22, 2023

The following is a guest article by Jim Tyrrell, Vice President of Enterprise Product Management at TNS COVID-19 didn’t spawn patient dissatisfaction, but the pandemic did accelerate it. In 2022, only 12% of US adults surveyed said healthcare was handled ‘extremely’ or ‘very’ well. Healthcare-specific robocalls are ubiquitous.

Patient Experience 70

Patient Experience Healthcare IT Leadership Health IT 70

Digital Health Global

JUNE 8, 2023

According to a 2022 Health Management Academy Survey, the top priority themes for Chief Nursing Officers and Chief Human Resource Officers at healthcare systems are solutions for retention, burnout, employee engagement, and hiring. “We’re excited to partner with Define and A.G. www.laudio.com.

Digital Health 88

Digital Health Patient Experience Nursing 88

Health Populi

SEPTEMBER 27, 2023

have not returned to pre-pandemic levels by the end of 2022. One contributor to lackluster return-to-healthcare volumes is patients’ forgoing care due to cost — which Trilliant Health points out has overtaken COVID-19 concerns as the key driver for avoiding medical care services. That’s the demand side.

Primary Care 240

Primary Care Medical Billing Medicare Patient Experience 240

Health Populi

SEPTEMBER 12, 2023

Elsevier first conducted research among doctors and nurses for the Clinician of the Future report in 2022, following up this year’s survey research online among 2,607 clinicians working around the world: Elsevier polled 365 U.S. clinicians for the 2023 research (fielded in April and May 2023).

Nursing 245

Nursing Digital Health Health Technology Primary Care 245

Health Populi

OCTOBER 6, 2022

Power’s 2022 Telehealth Satisfaction Study. Power found in their Study which was conducted among 4,306 health care consumers who had used a telehealth service in the 12 months preceding June and July 2022 when the survey was fielded. “Patients really like telehealth,” J.D.

Telehealth 203

Telehealth Mental health Nursing Primary Care 203

Healthcare IT Today

DECEMBER 9, 2021

Intrado recently administered a survey of College of Healthcare Information Management Executives (CHIME) members, including executives from a variety of leading healthcare organizations, about their patient engagement goals, wish lists and priorities for 2022. Below is a discussion with healthcare executive […].

Patient Experience 64

Patient Experience EHR Healthcare IT Leadership 64

Health Populi

OCTOBER 26, 2022

The pharmacy is all these things, and increasingly digital-first, we learn in The Rx Report: A new day in retail pharmacy , a consumer survey from CVS Health. adults online in mid-August 2022. CVS Health, one of the two largest pharmacies operating in the U.S. in 2021 along with Walgreens, worked with Morning Consult to poll 2,210 U.S.

Mental health 170

Mental health Nursing Telehealth Primary Care 170

Healthcare IT Today

OCTOBER 23, 2023

The following is a guest article by Pete Heydt, President at Patient Pay Ninety-five percent of healthcare leaders expect outpatient volumes to increase, with many anticipating increases of 10% or more this year, a recent survey found. But finding the right approach is key.

RCM 91

RCM Patient Experience Medical Billing Medicare 91

Healthcare IT Today

OCTOBER 30, 2022

A survey from digital health platform Babylon found that 46% of Americans have gone into debt from their medical bills , while 34% are currently struggling to pay their medical and insurance bills. While 95% of these patients said they’d seek care from these types of providers in the future, 41% said the experience felt disjointed.

Medical Billing 93

Medical Billing Mental health EHR Healthcare IT 93

AMD Telemedicine

OCTOBER 14, 2022

A 2022 survey found that the top reason nurses are leaving their jobs is burnout, and about 33% of those surveyed said they planned to leave by the end of the year. Arrange a mock system to test: Your staff can benefit greatly from doing a test run on the telehealth system before they start seeing patients live.

Nursing 78

Nursing Telehealth Telemedicine Patient Experience 78

BHM Healthcare Solutions

NOVEMBER 10, 2022

The federal government paid $10 billion in bonus payments in 2022, according to the Kaiser Family Foundation. BHM Healthcare Solutions offers services to health plans and providers increasing the timeliness and accuracy of claims medical necessity review leading to a less stressful member patient experience.

Medicare 52

Medicare Patient Experience Public Health 52

Health Populi

SEPTEMBER 13, 2022

patients would be willing to pay more for in health care, leaving aside the pragmatic question of what type of health insurance plan design the consumer had. In the YouGov survey, most patients said they would be willing to pay more for quality of care, and nearly one-half would pay more for choosing the medical team for their care.

Nursing 170

Nursing Medical Billing Patient Experience 170

Aging in Place Technology Watch

MAY 26, 2022

Is 2022 the tipping point for technology and older adults? Consider these six blog posts from April and May 2022. We are used to citing population surveys to cite trends. And Linkage Connect surveys the oldest, with a sizable sample of 2398 older adults. ATA 2022: Five telehealth offerings for older adults.

Telehealth 75

Telehealth Nursing Medicare Patient Experience 75

Healthcare IT Today

OCTOBER 23, 2022

The sixth annual Patient Access Journey Report from Kyruus found strong interest in online research and comparison shopping among today’s patients. In addition, 87% of patients consider care costs when choosing a new provider, and half compare costs among providers before making a decision.

Life Science 63

Life Science Nursing FHIR Healthcare IT 63

Healthcare IT Today

DECEMBER 27, 2022

By making it easy, smooth, and seamless for patients to find, book, and keep appointments organizations will improve their financial position. Plus, providing cost and procedure details early in the booking process means patients can make more informed decisions. Healthcare IT Today spoke with Merrild at the #HLTH2022 conference.

Healthcare IT 87

Healthcare IT Patient Experience Leadership 87

Health Populi

DECEMBER 9, 2021

The surveyed health-covered consumers said their biggest frustration with health insurance was trying to figure out what was covered, along with identifying what providers were in their network and finding “someone” to answer their coverage questions. The survey drew on online 1,689 U.S.

Medical Billing 182

Medical Billing Primary Care Medicare Patient Experience 182

Healthcare IT Today

JULY 10, 2022

At the HFMA conference, revenue cycle management vendor R1 shared data from a survey of more than 200 healthcare CFOs and finance VPs. And all respondents said labor shortages are causing an operational strain that’s adversely impacting the patient experience.

RCM 90

RCM EHR EMR Healthcare IT 90

Health Populi

NOVEMBER 29, 2022

believe that the medical mis-information problem is worsening, learned in survey research from Merck Manuals. Doctors and patients, both, have roles to play in addressing medical misinformation online. The consumer survey of 2,044 U.S. Doctors in the U.S. physicians, citing the problem.

Public Health 156

Public Health Life Science Nursing Health Information 156

Health Populi

JANUARY 26, 2023

While the same proportion of Black and White patients say they are looking for a doctor with empathy and compassion, there are relatively large differences between patients based on their race, found in the Everyday Health-Castle Connolly Physician-Consumer study. The survey was conducted in December 2022 among a group of 1,001 U.S.

Life Science 156

Life Science Telemedicine Health Data Primary Care 156

Health Populi

OCTOBER 27, 2022

Yet these aspects of data privacy (and others) are central to the needed trust bridge between patients and the health care providers, clinicians, researchers, and teams that are meant to have peoples’ best interests in bolstering their health, and more broadly community and public health. Morning Consult surveyed 6,631 U.S.

Public Health 156

Public Health Health Information Health Data Telehealth 156