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Patients Growing Health Consumer Muscles Expect Digital Services

Health Populi

consumers age 18 and over in August and September 2019. These study respondents had also visited a doctor or hospital and paid a medical bill in the past year. One-third of these patients had a health care bill go to collections in the past year, according to Cedar’s 2019 U.S.

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The Expectation Gap Between What Patients Want Vs What They Get

Health Populi

In addition to wanting a higher communication standard for clinical information and self-care, three-quarters of patients also want an easy way to understand and paying their medical bills. Less than half say they’re currently getting that support from health care providers. Satisfaction outweighs loyalty.

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Jasper, Scaling a Human Touch for People Dealing with Cancer, Now With Walgreens

Health Populi

In 2019, Find Care expanded services for consumers to manage chronic health conditions addressing asthma, COPD, and diabetes. Jasper launched just over one year ago , spinning out of 7wireVentures and Redesign Health. Jasper was designed as a digital platform to serve people with cancer, their caregivers and providers.

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In U.S. Health Care, It’s Still the Prices, Stupid – But Transparency and Consumer Behavior Aren’t Working As Planned

Health Populi

I’m glad to be getting back to health economic issues after spending the last couple of weeks firmly focused on consumers, digital health technologies and CES 2019. There’s a lot for me to address concerning health care costs based on news and research published over the past couple of weeks.

BioTech 160
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Health@Retail Update: Kroger and Hy-Vee Morph Grocery into Health, Walmart’s Health Center, CVS/housing and More

Health Populi

CVS/health is growing its reach into the social determinants of health through its Destination: Health program. Think past the pharmacy and the company’s new Health Hub concept; think CVS/housing. The company invested $67 million in affordable housing in 2019, which built 2,200 homes in 24 cities in six states.

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Will Technology Cure Americans’ Health Care System Ills? Considering Google and Ascension Health’s Data Deal

Health Populi

Health Populi’s Hot Points: When PatientsLikeMe was acquired by UnitedHealthcare earlier this year, my friends-in-health-tech Susannah Fox, Lisa Suennen and I wrote a response to the acquisition and situation on each of our blogs, and on Medium. Here’s the link to our post here on Health Populi, from July 1, 2019.

BioTech 160
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Great Expectations for Health Care: Patients Look for Consumer Experience and Trust in Salesforce’s Latest Research

Health Populi

health care economics, patients are now payors as health consumers with more financial skin in paying medical bills. This is a global study, conducted among health citizens from North America, Latin America, Europe and the Asia Pacific region. adults in July and August 2019. Election Day 2019.