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Consumers Are So Over Their Paper Chase in Health Care Payments

Health Populi

That’s twice as many patients who would prefer to pay their health care bills on doctor’s or provider’s websites versus online through their health plan’s website (19%). That garners only 5% of patients’ preferences. Mailing a paper check?

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Patients Growing Health Consumer Muscles Expect Digital Services

Health Populi

consumers age 18 and over in August and September 2019. These study respondents had also visited a doctor or hospital and paid a medical bill in the past year. One-third of these patients had a health care bill go to collections in the past year, according to Cedar’s 2019 U.S.

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Telehealth and Virtual Care Are Melting Into “Just” Health Care at HIMSS19

Health Populi

Several factors underpin the adoption of telehealth in 2019: Consumers’ demand for accessible, lower-cost health care services as people face greater financial responsibility for paying the medical bill (via high-deductible health plans and greater out-of-pocket costs for co-payments).

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From Evolution to Innovation, from Health Care to Health: How Health Plans With Collaborators Are Re-Defining the Industry

Health Populi

As a constant observer and advisor across the health/care ecosystem, for me the concept of a “health plan” in the U.S. Furthermore, health plan members now see themselves as medical bill payers, seeking value and consumer-level services for their health insurance premium investment.

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Jasper, Scaling a Human Touch for People Dealing with Cancer, Now With Walgreens

Health Populi

In 2019, Find Care expanded services for consumers to manage chronic health conditions addressing asthma, COPD, and diabetes. And they have helped people co-create health outcomes as quantified in the cancer care experience slide shown here.

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Will Technology Cure Americans’ Health Care System Ills? Considering Google and Ascension Health’s Data Deal

Health Populi

Health Populi’s Hot Points: When PatientsLikeMe was acquired by UnitedHealthcare earlier this year, my friends-in-health-tech Susannah Fox, Lisa Suennen and I wrote a response to the acquisition and situation on each of our blogs, and on Medium. Here’s the link to our post here on Health Populi, from July 1, 2019.

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Great Expectations for Health Care: Patients Look for Consumer Experience and Trust in Salesforce’s Latest Research

Health Populi

health care economics, patients are now payors as health consumers with more financial skin in paying medical bills. This is a global study, conducted among health citizens from North America, Latin America, Europe and the Asia Pacific region. adults in July and August 2019. Election Day 2019.