article thumbnail

Consumers Are So Over Their Paper Chase in Health Care Payments

Health Populi

That’s twice as many patients who would prefer to pay their health care bills on doctor’s or provider’s websites versus online through their health plan’s website (19%). Mailing a paper check? That garners only 5% of patients’ preferences.

article thumbnail

Patients Growing Health Consumer Muscles Expect Digital Services

Health Populi

consumers age 18 and over in August and September 2019. These study respondents had also visited a doctor or hospital and paid a medical bill in the past year. One-third of these patients had a health care bill go to collections in the past year, according to Cedar’s 2019 U.S.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Will Trade Data for (Cheaper) Health Care – USC’s View of the Future

Health Populi

health care system. As such, American health consumers are wrestling with sticker shock from surgical procedures, surprise medical bills weeks after leaving the hospital, and the cost of prescription drugs — whether six-figure oncology therapies or essential medicines like insulin and EpiPens.

article thumbnail

Despite Greater Digital Health Engagement, Americans Have Worse Health and Financial Outcomes Than Other Nations’ Health Citizens

Health Populi

The idea of health care consumerism isn’t just an American discussion, Deloitte points out in its 2019 global survey of healthcare consumers report, A consumer-centered future of health. health care is Americans’ growing financial exposure to first-dollar costs as patients continue to morph into medical bill payors.

article thumbnail

Telehealth and Virtual Care Are Melting Into “Just” Health Care at HIMSS19

Health Populi

Several factors underpin the adoption of telehealth in 2019: Consumers’ demand for accessible, lower-cost health care services as people face greater financial responsibility for paying the medical bill (via high-deductible health plans and greater out-of-pocket costs for co-payments).

article thumbnail

Outpatient is the New Inpatient – The Future of Hospitals in America

Health Populi

There’s no mistaking that more Supercenters are located in areas with greater levels of people without insurance based on data from 2019 (Walmart store location count) and 2018 (uninsured rates). The map illustrates the density of Walmart’s Supercenters vis-à-vis the yellow dots that represent relatively higher uninsured rates.

article thumbnail

From Evolution to Innovation, from Health Care to Health: How Health Plans With Collaborators Are Re-Defining the Industry

Health Populi

As a constant observer and advisor across the health/care ecosystem, for me the concept of a “health plan” in the U.S. Furthermore, health plan members now see themselves as medical bill payers, seeking value and consumer-level services for their health insurance premium investment.