Healthcare IT Today

MARCH 13, 2025

A recent study on the health care system estimated $150 billion is wasted each year because patients cant get transportation to their preventative care appointments. One study showed that missed appointments is costing the healthcare system more than $150 Billion a year in the US. NEMT can help with this problem.

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RCM Medical Billing Healthcare IT Patient Experience 78

Healthcare IT Today

MAY 28, 2025

off of providers and staff while helping patients feel empowered to manage their data, appointments, test results, medical bills, and more. But there is a more noble cause than consumerism that behavioral profiling and engagement can serve: getting patients more invested and engaged in their healthcare journeys.

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Healthcare IT EHR Patient Experience Nursing 94

Healthcare IT Today

JUNE 27, 2025

Kali Durgampudi, CEO at Apprio Studies show that 86 percent of denied claims are due to minor and easily preventable errors. Two out of 3 consumers prefer to pay their medical bills electronically, and 56% are interested in or already using digital wallets such as Apple Pay and Google Pay for medical expenses.

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RCM Healthcare IT Medical Billing EHR 92

Health Populi

NOVEMBER 21, 2024

” In this Health Populi post, I’m weaving together three just-published studies that together fill in a profile of the current state of health consumers in America — in particular, working-insured health citizens. And in the U.S.,

Mental health 156

Mental health Leadership Medical Billing Patient Experience 156

Lloyd Price

FEBRUARY 14, 2025

Accessing medical records: How often patients access their health records, lab results, or other medical information online. Bill payment: The proportion of patients who use digital methods to pay their medical bills. Overall, we found that the larger the organization, the higher the median PDEI score.

healthcare technology 76

healthcare technology Patient Experience EHR Medical Billing 76

Health Populi

DECEMBER 20, 2024

As such, my lens here frames the health/care consumer for whom medical bills and workflows feel like retail and thus, I have expanded my use of the phrase retail health beyond the pharmacy and traditional use of the term to cover patients responses to the scenario as someone feeling cut-off or fragmented away form a streamlined health care system.

Mental health 296

Mental health Digital Health Medicare Health Policy 296

Health Populi

MAY 19, 2025

This spike up is clearly illustrated in the zig-zagging line chart from U-Michigan’s monthly study. Third, from the Harris Expats study, Americans increasingly feel “stuck” in survival mode — as Harris observed, “The American Dream (is) slipping further out of reach.”

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Primary Care Medicare Telehealth Medical Billing 156

Health Populi

APRIL 16, 2025

JPM nonetheless notes that financial strains persist for many small businesses, with EBRI’s research pointing to a near-record low in 2023 of employers providing health benefits (link here to EBRI’s October 2024 study).

Medical Billing 156

Medical Billing Health Policy 156

Health Populi

APRIL 11, 2025

By voter segment in this study, these results were, 92% of all voters saying health insurance coverage was important (very + somewhat) 87% of Trump voters (58% very important + 29% somewhat important) 92% of swing voters (77% very important, 15% somewhat important, identical to “all voters”).

Mental health 156

Mental health Medical Billing Medicare Nursing 156

Health Populi

MARCH 6, 2025

The top-line of the studies is that the percent of people in America feeling financially wobbly has increased since the fourth quarter of 2024. I’ll review these studies in this post, and discuss several potential impacts we should keep in mind for peoples’ health and care in 2025 and beyond. FICO scores). FICO scores).

Medical Billing 316

Medical Billing Medicare Pharmaceuticals Mental health 316

Health Populi

OCTOBER 28, 2024

In today’s Health Populi blog, I’m digging into Access Denied: patients speak out on insurance barriers and the need for policy change , a study conducted by Ipsos on behalf of PhRMA, the Pharmaceutical Research and Manufacturers of America — the pharma industry’s advocacy organization (i.e.,

Medicare 156

Medicare Pharmaceuticals Mental health Medical Billing 156

Health Populi

JANUARY 31, 2025

For more on this study, see my post on the study here. We start with the state of trust held by U.S. consumers for the industries people deal with in daily life, shown in the first bar graph from the Gallup Poll.

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Life Science Public Health Primary Care Pharmaceuticals 177

Health Populi

APRIL 7, 2025

A new report from MoneyLion and Mastercard called Health is Wealth is well-timed for today’s Health Populi blog.The study was fielded by The Harris Poll online among 2,092 U.S. We’ve seen this in other studies that focus on medical bills and healthcare spending as a negative influence on seeking health care.

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Mental health Medical Billing Medicare Medical Technology 177

Health Populi

NOVEMBER 14, 2024

Let’s set the context with data from a recently-published study from Navitus Health Solutions exploring 2,000 U.S. Pollfish conducted this study online in October 2024. Health Care Post #Election2024,” I’ll focus on U.S. consumer dissatisfaction with drug prices — across political party identification.

Medical Billing 156

Medical Billing Pharmaceuticals Patient Experience Mental health 156

Health Populi

MAY 27, 2025

MMI is quick to note that an “average patient” in the study methodology is based on the original MMI family for tracking consistency. This could hit medical offices managing patient bill paying (e.g., and outpatient facility care grew by 8.5% for the average patient.

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Medical Billing Medicare Pharmaceuticals Patient Experience 177

FierceHealthIT

JULY 6, 2021

Nearly 1 in 5 deliveries could lead to a surprise medical bill, study finds. Tue, 07/06/2021 - 12:17.

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Medical Billing 140

FierceHealthIT

FEBRUARY 13, 2020

A new CDC study found significant gaps between Medicare and MA beneficiaries in having issues paying medical bills.

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Medical Billing Medicare 128

Health Populi

FEBRUARY 12, 2024

How financially vulnerable are people with medical debt in the U.S.? Significantly more, statistically speaking, we learn from the latest survey data revealed by the National Financial Capabilities Study (NFCS) from the FINRA Foundation. Medical bill stress has become a mainstream “normal” in the U.S.

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Medical Billing Mental health Patient Experience 307

Health Populi

OCTOBER 15, 2019

Survata conducted the study for Cedar among 1,607 online U.S. These study respondents had also visited a doctor or hospital and paid a medical bill in the past year. One-third of these patients had a health care bill go to collections in the past year, according to Cedar’s 2019 U.S.

Medical Billing 243

Medical Billing Medicare Life Science Pharmaceuticals 243

Health Populi

FEBRUARY 20, 2020

As such, American health consumers are wrestling with sticker shock from surgical procedures, surprise medical bills weeks after leaving the hospital, and the cost of prescription drugs — whether six-figure oncology therapies or essential medicines like insulin and EpiPens. Patients are now front-line payors in the U.S.

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Medical Billing Telemedicine Digital Health Health Data 431

Health Populi

MAY 30, 2022

Add on top of these significant stressors the need to deal with medical bills, which is another source of stress for millions of patients in America. The American Psychological Association study I cited in that post from 2020 found that financial stress was indeed contributing to Americans’ sense of anxiety and depression.

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Medical Billing Health Policy Mental health Patient Experience 263

Health Populi

SEPTEMBER 20, 2023

feel their well-being or healing was negatively impacted by difficulty paying for their medical care. Welcome to the convergence of patients’ health care life with financial and retail lives, we learn from the 2024 Healthcare Financial Experience Study from Cedar. One in two consumers in the U.S. Cedar polled 1,239 U.S.

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Medical Billing Mental health Patient Experience 240

Health Populi

JUNE 20, 2022

counties with the highest share of residents with multiple chronic conditions, such as diabetes and heart disease, also tend to have the most medical debt. Here’s an additional detail showing the mainstream, Main Street nature of medical debt in the U.S.: . “U.S. Changing living situations for 19% of those in debt.

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Medical Billing Pharmaceuticals Health Policy 312

Health Populi

JUNE 29, 2022

Retirement System from the Tramsamerica Center for Retirement Studies (TCRS), we learn about the changing views of U.S. The study was fielded between October and December 2021, thus before the onset of significant inflation on household budgets in 2022. As more than 1 in 3 U.S.

Mental health 296

Mental health Medical Billing Health Policy 296

Health Populi

AUGUST 2, 2021

A recent Gallup/West Health poll, published in June, found that 1 in 2 people with workplace health insurance were worried about that health event leading to bankruptcy, shown in the bar chart from the study. This gets to the affordability adjective, that first “A” in the acronym, “ACA.”

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Patient Experience Medical Billing Pharmaceuticals 334

FierceHealthIT

AUGUST 1, 2024

Close to half of adults said they received a medical bill or a copayment for a service that they expected to be free or covered by insurance. | Close to half of adults said they received a medical bill or a copayment for a service that they expected to be free or covered by insurance.

Medical Billing 120

Medical Billing 120

Health Populi

APRIL 1, 2019

For mainstream Americans, “the math doesn’t add up” for paying medical bills out of median household budgets, based on the calculations in the 2019 VisitPay Report. summary of this study asking, How does the United States compare? Given a $60K median U.S. VisitPay conducted a poll among 1,734 U.S. In the U.S.

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Medical Billing Patient Experience Health Policy 283

Healthcare IT Today

NOVEMBER 14, 2022

Case in point: A recent study by Bend Financial found that 56% of Americans admitted to feeling “completely lost” when it came to understanding how their health insurance worked. Nearly half (47%) were confused about which procedures were covered and which services were considered out of network. . The High Stakes.

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Medical Billing Leadership HIPAA Patient Experience 103

FierceHealthIT

NOVEMBER 12, 2019

hospitals increased the prices for emergency medicine and anesthesiology services, the two most common sources of surprise medical bills, a new study found.

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Medical Billing 93

Health Populi

FEBRUARY 19, 2020

Mercer’s study was global, analyzing companies and their employees in both mature and growth economies around the world. Concerns about coverage for pre-existing conditions, the cost of medicines, and avoiding surprise medical bills are top-of-mind for Americans in this politically-charged year in the U.S.

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Digital Health Medical Billing Health Information Telemedicine 406

Health Populi

MAY 5, 2019

This is what rationing health care looks like in America: one in two people in families dealing with a chronic health condition have difficulty affording paying medial bills before meeting a deductible, unexpected medical bills, co-payments for prescription drugs, co-payments for physician visits, and/or their monthly health insurance premium.

Medical Billing 247

Medical Billing 247

Health Populi

DECEMBER 1, 2023

consumers say they can’t afford to pay their medical bills on-time, based on the 2023 Consumer Survey from Access One, a financial services company focused on healthcare payments. Furthermore, one-third of consumers are not confident they could pay a medical bill of $500 or more. Two-thirds of U.S.

Medical Billing 177

Medical Billing 177

Health Populi

OCTOBER 17, 2023

One half-of health care financial leaders plan to invest in technology to cut costs — and most believe that AI has the potential to re-define the entire finance function as they look to Leading the transformation, a study conducted by U.S. Bank among U.S. health finance leaders thinking about emerging technologies.

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Medical Billing Patient Experience Connected Health 207

Health Populi

DECEMBER 5, 2019

The topline of this study is that average annual growth in employer premiums rose faster between 2016 and 2017, by about 5% for both single and family plans. Workers covered by health insurance through their companies spend 11.5% Health care stress is a mainstream featured in Americans’ collective psyche approaching the 2020 election.

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Medical Billing Digital Health Patient Experience 272

Health Populi

DECEMBER 2, 2019

The first chart illustrates patients’ use of tech and tools for health and fitness by country studied. health care is Americans’ growing financial exposure to first-dollar costs as patients continue to morph into medical bill payors. Use of tools for prescription drugs and self-care. One of the unique aspects of U.S.

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Digital Health Medical Billing Health Information Health Data 250

Health Populi

MARCH 2, 2020

Across the various types of personal health care spending, more Hispanic people and people earning less than $50,000 a year are concerned about medical costs.

Medical Billing 282

Medical Billing Medicare Health Policy 282

FierceHealthIT

MARCH 7, 2019

When new mothers encounter unexpected bills from out-of-network providers following their deliveries, they are significantly more likely to choose a new hospital for subsequent births, according to a new study.

Medical Billing 69

Medical Billing 69