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Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Health Populi

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. One descriptor noted “ a strategic partnership to humanize the healthcare financial experience.”

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A Vote for Telehealth is a Vote for American Patients’ and Doctors’ Well-Being

Health Populi

Congress can’t agree on much before the 2024 summer recess, there’s one bipartisan stroke of political pens in Washington, DC, that could provide some satisfaction for both patients and doctors: bring telehealth back to patients and providers permanently. Congress to address telehealth right now? has known how to deliver.

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How To Improve Telehealth Connectivity Issues in 2022

Mend

Learn how to solve telehealth connectivity issues with the latest innovations in technology. If you’ve ever experienced telehealth connectivity issues, you already know how frustrating it can be for your practice. After all, if you can’t easily connect with your patients, delivering virtual care can be challenging or impossible.

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Patients-As-Health Care Payers Define What a Digital Front Door Looks Like

Health Populi

In health care, one of the “gifts” inspired by the coronavirus pandemic was the industry’s fast-pivot and adoption of digital health tools — especially telehealth and more generally the so-called “digital front doors” enabling patients to access medical services and personal work-flows for their care.

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From Evolution to Innovation, from Health Care to Health: How Health Plans With Collaborators Are Re-Defining the Industry

Health Populi

Furthermore, health plan members now see themselves as medical bill payers, seeking value and consumer-level services for their health insurance premium investment. Patients and health plan members continue evolving into medical bill payers, with their homes and budgets baked into the concept.

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Patient Engagement & Telehealth Trends To Look For In The Future

Mend

The question is no longer whether a practice will adopt the telehealth trends, but which platform they will choose. What are the telehealth trends to look for this year? Some of the telehealth trends presented in this article will become standards of care for virtual encounters as well as in-office visits. Before the Encounter.

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2022 Patient Payment Statistics and Bad Debt in Healthcare

Mend

According to the same statistics, approximately one in five American households has “bad medical debt.” These numbers are concerning, as they indicate that many Americans are struggling to keep up with their medical bills. How Many Healthcare Organizations Still Rely on Paper Bills.