Healthcare IT Today

DECEMBER 14, 2022

percent of patients would be interested in using payment plans in the future. When patients have questions about their medical bills, offer support over a variety of communication channels like live chat, text, email, or IVR. Blake is obsessed with how people experience the world. Provide enhanced support.

Medical Billing 104

Medical Billing Health Data Patient Experience Healthcare IT 104

Health Populi

OCTOBER 15, 2019

These study respondents had also visited a doctor or hospital and paid a medical bill in the past year. One-third of these patients had a health care bill go to collections in the past year, according to Cedar’s 2019 U.S. Healthcare Consumer Experience Study. 15% receive this information in text message form.

Medical Billing 243

Medical Billing Life Science Medicare Pharmaceuticals 243

Health Populi

FEBRUARY 4, 2024

Furthermore, health plan members now see themselves as medical bill payers, seeking value and consumer-level services for their health insurance premium investment. Patients and health plan members continue evolving into medical bill payers, with their homes and budgets baked into the concept.

Primary Care 227

Primary Care Medicare Medical Billing Public Health 227

Healthcare IT Today

OCTOBER 23, 2023

They must also think carefully about what it takes to deliver an outstanding patient experience—including digitally—in a post-COVID world, where consumers expect digital access and support at each stage of their care journey. More and more, healthcare leaders are looking to revenue cycle to be part of the solution.

RCM 109

RCM Patient Experience Medical Billing Medicare 109

Health Populi

FEBRUARY 12, 2019

Several factors underpin the adoption of telehealth in 2019: Consumers’ demand for accessible, lower-cost health care services as people face greater financial responsibility for paying the medical bill (via high-deductible health plans and greater out-of-pocket costs for co-payments). The expensive affordable.

Telehealth 243

Telehealth EMR Medical Billing Mental health 243

Health Populi

NOVEMBER 12, 2019

Was this due to the growing experience and reporting of surprise medical bills? The media coverage of hospitals suing patients for late payments? I’ve pointed to the Dignity Health campaign #HelloHumanKindness as a best practice communications and branding strategy for helping heal healthcare. health care.

BioTech 166

BioTech Medical Billing HIPAA Health Information 166

Health Populi

MARCH 21, 2019

A huge friction point we identified in our data-for-healthcare-good panel wrapping up the day is surprise medical billing due to patients’ unwitting use of out-of-network physicians and providers. Their remarks informed our last panel session on turning data wealth into patient health.

HIPAA 256

HIPAA Medical Billing Leadership Public Health 256