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Optum Virtual Care said to be closing down

Healthcare IT News - Telehealth

On an April 18 conference call with Optum Everycare CEO Jennifer Phalen, some employees of the company's virtual care division were told that their last date would be in July, according to a news report this week. Supported in large part by Optum technology, UHG facilitated more than 33 million telehealth visits in 2020, up from 1.2

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How Adopting a Hybrid Model with a Virtual Interpreter Call Center Can Make Your In-House Interpreters More Efficient

Healthcare IT Today

language access services are only increasing in importance for healthcare organizations. That’s why a small but growing number of leading-edge healthcare organizations have started to adopt a hybrid model using a virtual interpreter call center to help them efficiently and effectively connect staff and patients with interpreters.

Nursing 64
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The 2023 Health Consumer Update from Kaufman Hall – Measure What Matters (To Patients)

Health Populi

While there are barriers preventing health systems and care providers from adopting consumer-focused measures for patient experience, those who have deployed these metrics can provide solid role models for advancing consumer-centered care. “Consumers vote with their feet and their smartphones.

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How Adopting a Hybrid Model with a Virtual Interpreter Call Center Can Make Your In-House Interpreters More Efficient

Healthcare IT Today

language access services are only increasing in importance for healthcare organizations. That’s why a small but growing number of leading-edge healthcare organizations have started to adopt a hybrid model using a virtual interpreter call center to help them efficiently and effectively connect staff and patients with interpreters.

Nursing 52
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Sneak peek: New EY survey explores changing consumer telehealth preferences

Healthcare IT News - Telehealth

In-person visits are still perceived more positively than virtual visits when it comes to telehealth quality, outcomes, convenience and utility, according to a soon-to-be-released healthcare survey of more than 6,000 consumers in the U.S., In healthcare, paying attention to the consumer is so important.

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How telehealth can help inpatient care, and what a hybrid future looks like

Healthcare IT News - Telehealth

Healthcare provider organizations and clinicians are fortunate that telehealth has gone mainstream as a result of the COVID-19 pandemic. Telehealth opens up many new avenues to expand access to care, streamline the delivery of care, create new workflows and improve patient outcomes. Please explain.

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The Clinic by Cleveland Clinic expands its digital and virtual care strategy

Healthcare IT News - Telehealth

The Cleveland Clinic and telemedicine technology and services vendor Amwell famously partnered to create The Clinic by Cleveland Clinic , which provides virtual second opinions and now other healthcare offerings. I understand The Clinic and Amwell have been discussing an overarching digital and virtual care strategy.