Value-based care and rethinking the patient experience

Healthcare IT News - Telehealth

According to Dr. Soh, what value-based care means to him is the idea of how to expand value over time and space because value is delivered today in a very episodic manner and he believes the future will be a more relationship-based model. The role of telehealth.

How to Make Healthcare More Intelligent and Trustworthy: Accenture’s Digital Health Tech Vision 2018

Health Populi

The origins of that three-word objective probably came out of Hippocrates’ Corpus , which included a few additional words: “to do good or to do no harm.”. Doing good and abstaining from doing harm can engender trust between patients, providers, and other stakeholders in health.

The Promise of Telehealth for Older People – the U-M National Poll on Healthy Aging

Health Populi

And so, too, are older folks re-imagining how and where their health care services could be delivered and consumed. We’re in the Field of Dreams moment in telehealth, especially for older people. The HealthMine study found folks largely unaware of patient portals, for example.

Health Care and Consumers in 2030: A Profile from KPMG

Health Populi

A “one layered delivery network through which patients can move seamlessly as they age and their needs evolve” will be the new health care platform to meet patients’ demands by 2030, according to a forecast from KPMG’s Healthcare and Life Sciences Institute.

What If Marie Kondo Reorganized Health Care in the U.S.?

Health Populi

As a fan of Kondo-ing and Marie’s message of “sparking joy” with the items you live with, it leads me to ask: what lessons can KonMari have for U.S. When is the right time to “jump the curve?” How to KonMari your way to a happier digital life , PC Mag.

Why Humana Joined CTA – The Pivot from “Health Insurance” to Behaving as a Health-Tech Start-Up

Health Populi

This ethos underpins Humana’s decision to join CTA, the Consumer Technology Association which hosts CES every January in Las Vegas. as a “health insurance company” evolving to its vision as technology-informed health care.

Koen Kas, the Gardener of Health Tech Delights

Health Populi

Healthcare must go beyond traditional user-centered design, Koen’s experience has shown, and aspire toward design-to-delight. The concept of “delight” in healthcare, such as we experience in hospitality, grocery stores, and entertainment, is elusive.

Sue Murphy, Chief Experience Officer, UChicago Medicine, Chapter 2

Health System CIO

The way not to teach care providers how to show empathy and incorporate it into their workflow? No one wants to be audited — especially nurses, who already face a tremendous burden being the front line of patient care. A more open, honest dialogue with patients.

Boston Children’s, Brigham and Women’s & Northwell Health leverage virtual assistants for a better patient care experience

Consumer eHealth Engagement

During the World Congress Patient Experience & Engagement Summit in Boston, I led a panel with these innovative health systems, discussing how they are using virtual health assistants (e.g. AI Chatbots, Voice) to increase efficiency in care delivery and enhance the patient experience. Consumers are demanding convenience and want to interact with companies any time anywhere. reminders to refill medication, follow up doctor’s appointments).

Northwell Health’s Patients engage with AI ChatBot for guidance & support through their care journey

Consumer eHealth Engagement

Throughout the recent Connected Health Conference, the key theme was the need to balance technology with the human element. Think about a patient’s journey today. Pamela, a 78 year old Medicare patient has just been discharged from a Northwell Hospital for a heart failure episode.

Health IT implementation best practices

Healthcare IT News - Telehealth

HIT Best Practices Series This 20-part series examines in-depth what it takes to deploy today's most necessary technology and tools, with expert advice from IT pros who are leading the charge. Artificial intelligence and machine learning are set to transform healthcare.

How Patient Engagement with Experience can Increase Patient Satisfaction

iSALUS Healthcare

Patient engagement is a buzzword constantly circulating the medical field. Making sure patients are playing an active role in their personal care is crucial to ensuring they live their healthiest life. Patients engaged in their health increases positive health outcomes, the likelihood that symptoms are addressed to the provider and overall betters the patient-provider relationship. One other tools to include is e-prescriptions.

There Was Something For Everyone At HIMSS 2019


With more than 45,000 in attendance this year, #HIMSS19 dared to enlighten us on what’s on the horizon in healthcare. There were topics for everyone, including AI, wearables, telehealth, patient engagement, genomics, interoperability, and data & analytics, and Women in Health IT.

RCM 28

How Population Health Analytics Helps Providers Achieve Value-Based Care

care innovations

There’s no doubt that the healthcare industry is shifting inexorably from its traditional fee-for-service foundations to a more value-based model — a move that experts say will proceed regardless of the ongoing uncertainty surrounding the Affordable Care Act.

'My Patients Won’t Use That Technology!'

care innovations

That was true 20 years ago when I first started developing telehealth technology designed for the chronically ill elderly. Fast forward twenty years to today: My-89-year old parents both use an iPhone, an iPad, a Mac computer, and a smart TV.

How Virtual Reality Is Changing the Future of Healthcare Delivery

care innovations

With its power to curb healthcare expenses by streamlining delivery and cutting down on wasteful spending , virtual care is increasingly seen as not just a smart addition to the suite of services offered by America’s healthcare providers, but a necessary one, as well.

EMR 52

Report: Return on Investment Prospects Improving for Remote Patient Monitoring

care innovations

As it’s implemented in more and more facilities , new evidence is accumulating that reveals just what kind of return on investment (ROI) hospitals are experiencing from implementing remote patient monitoring (RPM) to help manage patients with chronic conditions.

2018 Year in Review: The Year’s Biggest Remote Care News & Developments

care innovations

2018 was a historic year for telehealth and remote patient monitoring (RPM), as a series of developments played out that helped extend these important care delivery services to more patients than ever before. As government agencies like the CMS and VA expanded access to telehealth towards the goal of extending care into rural areas, industry leaders like Care Innovations® announced a series of breakthroughs with exciting implications for the years to come.

Stanford’s ClickWell: Virtual Model for Primary Care

Consumer eHealth Engagement

In January 2015, Stanford Medicine launched ClickWell Care, a new type of Primary Care clinic which leverages technology to allow patients to virtually connect with their own Stanford primary care clinicians and wellness coaches via video or phone visits.

Brigham and Women’s Primary Practice Pilots New Mobile App to Drive Patient Engagement & Collaborative Care

Consumer eHealth Engagement

Twine Health Mobile App Engages Patients with Chronic Conditions The story about the health decline of our citizens is being told everywhere. According to the CDC website, “as of 2012, about half of all adults—117 million people—have one or more chronic health conditions.

Patient-Based Simulation Education for Heart Failure Patients

Kaiser Permanente Center for Total Health

with over a million hospitalizations, skyrocketing costs, and pressures to improve care. While many treatment options exist, heart failure is complex and we know that treating patients with medications, devices, and surgeries is simply not enough.