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Tracking the Patient Experience Using Qualtrics at Intermountain Health

Healthcare IT Today

” Intermountain Health , provider with 33 hospitals about 400 clinics, wanted to cull information of that type from the many interactions they have with patients—32 million phone calls in Utah alone, according to chief strategy officer Dan Liljenquist. And for an exclusive look at our top stories , subscribe to our newsletter.

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Patient experience: new perspectives on person-focused care

Healthcare IT News - Telehealth

Feature More than ever before, healthcare organizations are working harder to prioritize the patient experience. Mere "patient engagement" isn't enough anymore. Health IT and racial justice: Expanding access, ending disparities, empowering communities. Health IT Investment: The Next Five Years.

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At Baptist Health, Epic-linked asynchronous telehealth boosts provider and patient experience

Healthcare IT News - Telehealth

Early last year, Baptist Health, a health system based in Louisville, Kentucky, was taking note of the lessons staff had learned and the data gathered through the first year of the pandemic to reassess the organization's overall virtual care strategy and current digital health tools. THE PROBLEM. " Dr. Brett A. MARKETPLACE.

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Women’s Health IT – Healthcare IT Today Podcast Episode 125

Healthcare IT Today

For the 125th episode of the Healthcare IT Podcast , we are joined by special guest host, Brittany Quemby, Editor at Healthcare IT Today, to discuss women’s health IT! We then look at IT solutions, in general, to see how they can be tailored to what women need and make their experiences in healthcare better.

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Cincinnati Children's puts focus on patient experience with its telehealth program

Healthcare IT News - Telehealth

The organization decided it wanted to be able to approach the challenge of meeting patients and families where they are and improving access to care, and telehealth was a tool to do that. " Having a variety of tools available also allows staff to be flexible in the care they can provide, he added. THE PROBLEM. MARKETPLACE.

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Phreesia Acquires Access eForms, Expanding its Offerings for Acute-Care Hospitals and Continuing to Drive Efficiency and a Better Patient Experience

Healthcare IT Today

Phreesia , a leader in patient intake, outreach, and activation, is pleased to announce it has acquired Access eForms , an innovative electronic forms management and automation provider that helps hospitals across the country streamline workflows, improve compliance, and deliver a better patient experience.

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Bonus Features – March 24, 2024 – Data infrastructure investments have 124% ROI, 85% of healthcare workers believe AI can improve the patient experience, plus 28 more stories

Healthcare IT Today

Welcome to the weekly edition of Healthcare IT Today Bonus Features. Because there’s so much happening out there in healthcare IT we aren’t able to cover in our full articles, we still want to make sure you’re informed of all the latest news, announcements, and stories happening to help you better do your job.