article thumbnail

Major Gaps Still Exist Between Medical Billing Practices and Patient Preferences

Healthcare IT Today

For many years, patients have made it clear that they want their medical bills to be more predictable and more convenient. To be sure, providers have made some progress in that direction, but less than you might think.

article thumbnail

Bonus Features – October 30, 2022 – 46% of Americans have gone into debt paying medical bills, 41% say retail and virtual care experiences are disjointed, and more

Healthcare IT Today

Welcome to the weekly edition of Healthcare IT Today Bonus Features. Because there’s so much happening out there in healthcare IT we aren’t able to cover in our full articles, we still want to make sure you’re informed of all the latest news, announcements, and stories happening to help you better do your job. News and Studies.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Discover Better Insurance Coverage, Together

Healthcare IT Today

One challenge is finding the right patient payer information. Technology can help organizations identify more billable insurance coverage for self-pay patients, maximizing revenue, increasing efficiency and improving patient experience. adults report that they wouldn’t have the money to cover a $500 medical bill.

RCM 123
article thumbnail

Access Healthcare Acquires Envera Health

Healthcare IT Today

With delivery capabilities across upstream and downstream processes, Access Healthcare is uniquely positioned to unlock insights derived from operational processes to prevent claim denials, maximize collections, and enhance the overall patient experience.

RCM 91
article thumbnail

California Hospitals Expand Program Streamlining Billing and Payment Processes

Healthcare IT Today

A group of California hospitals has had such success with the initial run of its medical billing improvement process that it has expanded far more quickly than it had originally intended.

article thumbnail

Turning Increased Ambulatory Volumes into Financial Strength: 4 Moves for RCM

Healthcare IT Today

They must also think carefully about what it takes to deliver an outstanding patient experience—including digitally—in a post-COVID world, where consumers expect digital access and support at each stage of their care journey. But finding the right approach is key.

RCM 87
article thumbnail

5 Strategies to Improve Healthcare Billing for Both Patients and Practices

Healthcare IT Today

According to one survey on healthcare payment plans, 90.7 percent of patients would be interested in using payment plans in the future. When patients have questions about their medical bills, offer support over a variety of communication channels like live chat, text, email, or IVR. Provide enhanced support.