EHR, Patient Experience and Video - Connected Health Pulse

Digital Healthcare Transformation: Improving Patient Experience and Outcomes

Digital Health Global

MAY 10, 2023

As healthcare professionals, it is our duty to keep up with and adopt new technologies in order to offer the best possible care to our patients. Patient experience has become a primary focus in our industry, and the digital transformation has provided new ways to enhance it.

Patient Experience

Patient Experience Mobile Health Telemedicine Drug Development

Cincinnati Children's puts focus on patient experience with its telehealth program

Healthcare IT News - Telehealth

FEBRUARY 11, 2021

At the time, the interest in video visits and other forms of telehealth was growing, and the provider organization had a few clinical programs already up and running. "We primarily used Cisco products, including Jabber Guest, for video visits and to address access initially, as we were doing few visits in the home."

Patient Experience

Patient Experience Telehealth EHR Primary Care

Telehealth, properly integrated with EHRs, can boost cancer care

Healthcare IT News - Telehealth

SEPTEMBER 18, 2023

Cancer is one of the few diseases where we must make patients sicker to get them better. Telemedicine is best applied in low-acuity situations – cases where being on video or engaged in a live video chat or discussion is not inconvenient. Communication between patient and clinician is critical during this journey.

EHR

EHR Telehealth Telemedicine Nursing

CyncHealth Optimizes Health Data Sharing to Enhance the Patient Experience

Healthcare IT Today

SEPTEMBER 14, 2023

Scott Alderman, Vice President of Operations at CyncHealth , wants to provide one-stop access to the longitudinal patient record, while reducing the clicks needed to navigate the electronic health record (EHR). Watch the video for stories about the benefits of CyncHealth and their work with SES to improve patient care.

Patient Experience

Patient Experience Health Data Interoperability HIPAA

Centura Health blends RPM, carts and Epic EHR for expanded telehealth

Healthcare IT News - Telehealth

NOVEMBER 8, 2022

Much like the rest of the healthcare industry, at the start of the pandemic, the patient load was overwhelming. "Virtual care required a recast in strategy to address interoperability, patient experience, provider experience and cost," said Gerard Frunzi, director of virtual care at Centura Health.

EHR

EHR Telehealth Telemedicine Interoperability

Vital Advances Precision Patient Education with the Introduction of the Industry’s First AI-Powered Video Education Feature

Digital Health Global

JUNE 27, 2023

.–(BUSINESS WIRE)– Vital , a leading artificial intelligence (AI)-driven digital health company, announced today that it has introduced the industry’s first AI-Powered Video Education feature, designed to auto-prescribe precise education to patients in the emergency department (ED) and inpatient settings.

Nursing

Nursing EHR HIPAA Digital Health

At Baptist Health, Epic-linked asynchronous telehealth boosts provider and patient experience

Healthcare IT News - Telehealth

APRIL 18, 2022

Patient experience and access, along with provider efficiency, were areas Baptist wanted to improve – to ensure the virtual tools it had were helping to meet its overall goals around care delivery, and to ensure it was providing innovative quality care to meet community needs. THE PROBLEM.

Patient Experience

Patient Experience Telehealth Telemedicine EHR

Dealing with the Elephant in the Waiting Room – Clipboards and Paper Forms

Healthcare IT Today

APRIL 18, 2024

It was an awful experience for me as a patient and no doubt for them to have to review 3 different sets of forms. While not every office is this disorganized, the patient experience when it comes to clipboards and patient forms has a lot to be desired at many healthcare organizations.

EHR

EHR Patient Experience Healthcare IT Interoperability

Athenahealth launches new EHR-embedded telehealth tool

Healthcare IT News - Telehealth

JUNE 11, 2020

" By directly integrating video conferencing within the athenaOne EHR, the company says it hopes to streamline patient and provider experience. " Nurses can complete patient intake through the EHR and then initiate a so-called virtual handoff to practitioners.

EHR

EHR Telehealth HIPAA Nursing

Most clinicians can't access telehealth directly from EHRs

Healthcare IT News - Telehealth

NOVEMBER 17, 2020

According to a survey released Tuesday by the COVID-19 Healthcare Coalition, the majority of physicians and other qualified healthcare professionals say telehealth is positively influencing clinical outcomes, patient experience, cost and professional satisfaction. They also described a lack of EHR integration and technical support.

EHR

EHR Telehealth Telemedicine Remote care

Michigan Avenue Primary Care integrates EHR, telehealth and scheduling

Healthcare IT News - Telehealth

FEBRUARY 17, 2022

"Quickly, Yosi Health engineers were able to leverage our existing EHR integration into a new integration with a HIPAA-compliant telemedicine platform," he continued. The automated Google Meet video conference invitations saved schedulers hours of time each day. " MEETING THE CHALLENGE. ADVICE FOR OTHERS.

Primary Care

Primary Care EHR Telemedicine Telehealth

Context Makes Innovaccer More than a Note Generator

Healthcare IT Today

FEBRUARY 13, 2024

This video presents the current and upcoming features of the ambient clinical voice solutions from Innovaccer , notably its InScribe analytics tool. It is currently offered in ambulatory settings and integrates with major EHRs. ” Watch the video for details for these experts’ insights on clinical workflow.

EHR

EHR Healthcare IT Patient Experience EMR

How one physician practice was transformed by EHR-embedded telehealth

Healthcare IT News - Telehealth

JUNE 16, 2020

The pandemic presented a variety of problems when it came to continuing patient care during quarantine. The practice needed a reliable system that would enable seamless patient scheduling, HIPAA-compliant video conferencing and billing, Miller said. The experience was often frustrating.

EHR

EHR Telehealth HIPAA Nursing

Yosi Health Asks the Right Questions to Support Patient Self-Scheduling

Healthcare IT Today

NOVEMBER 14, 2023

Yosi Health offers a full suite of virtual patient intake services that lets patients fill out forms and complete their intake before they come in for clinical visits, online self-scheduling of appointments, two-way text communication, billing, patient surveys, telehealth and more.

Patient Experience

Patient Experience Healthcare IT EHR Telehealth

Hospital at Home: Prospects and Challenges, and Learnings from Best Buy Health

Health Populi

FEBRUARY 29, 2024

The first graphic shown here illustrates the authors’ view on the digital evolution of HaH from delivery of care (migrating from in-person to fully virtual), telecomms (from telephone to embedded HIPAA-compliant video conferencing), and remote monitoring, moving from patient-reported data of vital signs to wearable sensors.

EHR

EHR HIPAA Digital Health Interoperability

Dr. Craig Joseph Introduces Designing for Health

Healthcare IT Today

FEBRUARY 22, 2024

There are many books about design, but a recent book by Craig Joseph, MD and Jerome Pagani, Designing for Health: The Human-Centered Approach , applies design principles to EHRs and to IT systems in general. In this video, Dr. Joseph, chief medical officer at Nordic , explains some of the experiences and achievements that lay behind the book.

EHR

EHR Healthcare IT Patient Experience EMR

What one provider learned from other athenahealth users about EHRs and telehealth

Healthcare IT News - Telehealth

AUGUST 27, 2020

“Athenahealth’s clients frequently collaborated on topics such as telehealth solutions, revenue cycle management practices and ways to support their new remote patient experience,” she said. The healthcare community is filled with information and recommendations, and has created a strong sense of community, she said.

EHR

EHR Telehealth Patient Experience Nursing

A Look at the Hospital Room of the Future at Tampa General Hospital

Healthcare IT Today

APRIL 18, 2024

Amy Bender, Informatics Manager, and Richard Crews, Inpatient Informatics Analyst II, at Tampa General Hospital , describe in this video what it’s like to have the digital door sign available in their hospital. Information is often taken directly from their EHR and displayed at the entrance to the room.

Nursing

Nursing Healthcare IT EHR Patient Experience

3 Ways to Achieve HIPAA-Compliant Communication for Behavioral Health

Healthcare IT Today

SEPTEMBER 11, 2023

Embracing Secure EHR Software and Patient Portal Effective EHR software helps ensure HIPAA-compliant interactions. Practices should ensure that their EHR has a fully integrated patient portal that will allow patients to manage their care in a secure and HIPAA-compliant way.

HIPAA

HIPAA EHR Telehealth Mental health

A Talk with Epic at HIMSS23 Including Their Work to Incorporate Generative AI

Healthcare IT Today

MAY 19, 2023

Epic started out as a rather inert data repository, but decades of use and growth have allowed it to look beyond the EHR itself. According to Project Manager Erika Koch, they have taken on the pressing challenges of health care: making doctors’ work lives easier, reducing costs, and improving the patient experience.

Life Science

Life Science EHR Patient Experience Healthcare IT

DHA taps Amwell, Leidos for 'Digital First' initiative

Healthcare IT News - Telehealth

OCTOBER 23, 2023

That platform will replace the MHS Video Connect service, starting at five initial sites – followed by a phased roll-out enterprise-wide. The Converge platform is already embedded into existing clinical workflows that care teams rely on, including those within the core EHR that powers MHS GENESIS.

Mental health

Mental health Patient Experience EHR Healthcare IT

Ambient Voice Transcriptions Endorsed in a Study by The Permanente Medical Group

Healthcare IT Today

FEBRUARY 19, 2024

A new study by The Permanente Medical Group (part of Kaiser Permanente) offers confidence that ambient voice transcriptions can save time and improve the patient experience by generating clinical notes about patient visits. This article summarizes the key findings in that study.

EHR

EHR Patient Experience Nursing EMR

Providence forges a new path with a virtual nursing unit

Healthcare IT News - Telehealth

FEBRUARY 2, 2023

"Leveraging our deep experience in telemedicine, it made sense to apply bidirectional audio/video technology to assist our nursing colleagues in addressing some of the issues we hoped to alleviate as we piloted a new model of nursing care," Trepanier said.

Nursing

Nursing Leadership Telemedicine Patient Experience

Vital Surpasses 1,000,000 Users with AI-Powered Care Experience Technology

Digital Health Global

JULY 12, 2023

By transforming complex, fragmented health care data into simple, beautiful digital experiences, we’ve been able to achieve the type of growth and impact I’ve dreamed of since we founded Vital in 2019. Given this volume, Vital is poised to improve the patient experience for millions more. Of those, 18.6

Patient Experience

Patient Experience Digital Health HIPAA EHR

'Sleeping giant' of telehealth awoke in 2020, and here's who rose to the challenge

Healthcare IT News - Telehealth

JANUARY 7, 2021

The KLAS report was organized into three main facets of the telehealth tech landscape: virtual care platforms, video conferencing platforms and electronic health record-centric virtual care platforms. Microsoft Teams has scaled well, say customers, although the patient experience lags behind other solutions. WHY IT MATTERS.

Telehealth

Telehealth Patient Experience EMR EHR

Full coverage: HIMSS23 APAC Health Conference

Healthcare IT News - Telehealth

SEPTEMBER 5, 2023

Sign Up for our daily or weekly newsletters Patient experience: new perspectives on person-focused care Full coverage: HIMSS22 APAC Health Conference News 5 sessions to look out for at HIMSS23 APAC Healthcare IT News’ APAC Managing Editor weighs in on the sessions he's looking forward.

EMR

EMR HIE FHIR Mental health

VA working with Apple to broaden telehealth access for veterans

Healthcare IT News - Telehealth

SEPTEMBER 16, 2020

The new iPad initiative has its roots in the VA's Connected Tablet program , which launched in 2016 and, research shows, has created a more satisfying patient experience and made veterans less likely to miss appointments. "In FY19, VA provided more than 2.6

Telehealth

Telehealth Connected Care Mental health Patient Experience

RPM reduces 30-day readmission rates by 50% at Lee Health

Healthcare IT News - Telehealth

FEBRUARY 6, 2024

He is scheduled to speak at the HIMSS24 Global Conference & Exhibition in a session entitled "Digital Care at Home That Improves Clinical and Patient Outcomes." "Our session will highlight that team structure will be important to first capture billing for the care rendered and elevate the patient experience and outcomes.

Patient Experience

Patient Experience Nursing Primary Care Connected Care

Health IT Topic Roulette – Healthcare IT Today Podcast Episode 121

Healthcare IT Today

AUGUST 21, 2023

Here’s a preview of the topics we will be rolling for in this episode: Artificial Intelligence Hospital Finances RPA Epic Cerner/Oracle Health ONC Healthcare Analytics Patient Experience Workforce Patient Privacy Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

Healthcare IT

Healthcare IT Health IT Patient Experience EMR

Parkview Health gets 70% of patients onto Epic portal, home of its telehealth programs

Healthcare IT News - Telehealth

APRIL 25, 2023

"But perhaps none is more important than our electronic health record, as it serves as the backbone of our communications between providers and patients." " Parkview Health made strategic moves in 2012 to implement and integrate Epic as its EHR for all hospitals and providers.

Telehealth

Telehealth Digital Health Telemedicine Patient Experience

Uniguest Expands Presence and Capabilities in Healthcare through Acquisition of pCare

Healthcare IT Today

NOVEMBER 3, 2023

With a range of technologies from patient bedside TV to digital signage, to mobile apps and video conferencing, pCare creates personalized experiences for every customer using its experience to deliver visionary goals and actionable plans.

EMR

EMR Mobile Health Patient Experience EHR

A Hawaii health system meets island community and COVID-19 needs with telehealth

Healthcare IT News - Telehealth

DECEMBER 7, 2021

"Over the last five years, we built out clinic-to-clinic telemedicine and scheduled direct-to-patient telehealth. Prior to the COVID-19 pandemic, we built an integrated telehealth platform within our Epic EHR using a third-party vendor, ExtendedCare. Recent technology upgrades this summer. COVID-19 isolation rooms.

Telehealth

Telehealth Telemedicine Psychiatry EHR

What data and technologies are needed to propel telehealth quality?

Healthcare IT News - Telehealth

JUNE 7, 2021

Virtual care aligns with strategic imperatives to improve health outcomes, enhance patient safety, and optimize the patient experience for populations with medical complexity and high healthcare needs. "Stakeholders include internal and external customers, our patients, families and providers," said Aftab.

Telehealth

Telehealth EHR Interoperability Patient Experience

Sun River Health shifts 67% of its visits to telehealth

Healthcare IT News - Telehealth

DECEMBER 28, 2020

"The use of this modality given the clinical conditions of the patients was the most effective approach to clinician/patient co-management," said James Sinkoff, deputy executive officer and CFO at Sun River Health. allowed two-way video visits to be scheduled quickly and without undue demands on patients."

Telemedicine

Telemedicine Telehealth EHR Primary Care

City of Hope advances cancer care with hybrid telehealth and in-person visits

Healthcare IT News - Telehealth

NOVEMBER 29, 2021

"Since launching our app, we've been able to rapidly scale up our telehealth program both in terms of patients and providers using it and in terms of use-cases and modalities. "We've also been able to integrate the platform with other systems we have in place to improve the patient experience," he continued.

Telehealth

Telehealth Patient Experience Telemedicine Healthcare IT

Tech optimization: Getting the most out of telehealth

Healthcare IT News - Telehealth

JULY 28, 2020

” Device and EHR integration are another key facet of that system flexibility, he added. “Your ability to engage patients via the same portal they already use optimizes that experience for them as well as their clinician by reducing system sprawl and keeping things centralized,” he remarked.

Telehealth

Telehealth Telemedicine EHR Patient Experience

Customer & Partner Highlights | Q3 2023

Xealth

NOVEMBER 2, 2023

Sam Hernandez, Release Manager We’re back with another update on how our health system clients are leveraging digital health to streamline processes, enhance patient experiences, and help reduce readmissions. Educating Potential Kidney Transplant Patients ○ Organization: One of the largest U.S.

EHR

EHR Patient Experience Digital Health

CIO Podcast – Episode 60: Patient Engagement with Rich Temple

Healthcare IT Today

AUGUST 14, 2023

Temple then shares with us some of the projects he is currently working on in the areas of patient engagement that he feels haven’t gotten enough attention. Next, we debate whether EHRs are helping or hurting efforts to engage with patients and if AI will do the same in the future.

EHR

EHR Healthcare IT Health IT Patient Experience

Q1 2024 | Customer and Partner Highlights

Xealth

APRIL 15, 2024

Automate blood glucose data integration into the EHR Business Goal: Allow care teams visibility into how their patients are managing their blood glucose levels Project: Patients with Type 1, Type 2, and/or Gestational Diabetes commonly need to utilize blood glucose monitors to help them manage their blood glucose levels and adjust accordingly.

EHR

EHR Nursing Primary Care Patient Experience

Health Care Portals: Looking Beyond the Patients’ Horizon

Healthcare IT Today

JANUARY 31, 2023

This article addresses the entirety of the patient experience, and its interdependence with the staff experience. athenahealth’s integrations with hospital EHR systems allow the platform to receive discharge instructions when a patient leaves a hospital.

Patient Experience

Patient Experience EHR Healthcare IT Leadership

Lifepoint Health is Using Modern Technology to Make Patient Data Actionable

Healthcare IT Today

NOVEMBER 8, 2023

We recently had a chance to sit down with Jessica Beegle, Senior Vice President, Chief Innovation Officer at  Lifepoint Health , who shared with us that her past experience has given her a unique view in crafting the patient experience.

Patient Experience

Patient Experience Healthcare IT Health IT EHR

You Don’t Have to be Mega-Conglomerate to Benefit from Health IT: A CareCognitics Deployment

Healthcare IT Today

DECEMBER 7, 2022

But ambulatory health care providers can also tap IT to improve their patient experience, work loads, and revenues. In this video interview, Navin Jain, Practice Administrator at Cookeville, described how they put in place the key parts of an improved workflow.

Health IT

Health IT Patient Experience Healthcare IT Medicare

Getting the Patient Into the Office at Sun Life Health

Healthcare IT Today

NOVEMBER 30, 2023

Sun Life Health, a Federally Qualified Health Center (FQHC) near Phoenix, Arizona, is leveraging their eClinicalWorks EHR platform to persuade patients to get the care they need. Healow Insights has allowed us to have all patient data go directly into our EHR system,” explained Davis. “It Enter Healow Insights.

EHR

EHR Healthcare IT Health Information Patient Experience

How IT leaders are reimagining and repurposing technologies to handle new challenges

Healthcare IT News - Telehealth

MAY 21, 2021

The building blocks assume that patients and providers are on-site, together, at the same time. "Leverage your in-house translation services to provide on-demand video and audio-only translation. Integrate your third-party translators into scheduled video visits. Convert some of your support staff into a virtual SWAT team."

EHR

EHR Telehealth Telemedicine Nursing

Digital Healthcare Transformation: Improving Patient Experience and Outcomes

Cincinnati Children's puts focus on patient experience with its telehealth program

Trending Sources

Telehealth, properly integrated with EHRs, can boost cancer care

CyncHealth Optimizes Health Data Sharing to Enhance the Patient Experience

Centura Health blends RPM, carts and Epic EHR for expanded telehealth

Vital Advances Precision Patient Education with the Introduction of the Industry’s First AI-Powered Video Education Feature

At Baptist Health, Epic-linked asynchronous telehealth boosts provider and patient experience

Dealing with the Elephant in the Waiting Room – Clipboards and Paper Forms

Athenahealth launches new EHR-embedded telehealth tool

Most clinicians can't access telehealth directly from EHRs

Michigan Avenue Primary Care integrates EHR, telehealth and scheduling

Context Makes Innovaccer More than a Note Generator

How one physician practice was transformed by EHR-embedded telehealth

Yosi Health Asks the Right Questions to Support Patient Self-Scheduling

Hospital at Home: Prospects and Challenges, and Learnings from Best Buy Health

Dr. Craig Joseph Introduces Designing for Health

What one provider learned from other athenahealth users about EHRs and telehealth

A Look at the Hospital Room of the Future at Tampa General Hospital

3 Ways to Achieve HIPAA-Compliant Communication for Behavioral Health

A Talk with Epic at HIMSS23 Including Their Work to Incorporate Generative AI

DHA taps Amwell, Leidos for 'Digital First' initiative

Ambient Voice Transcriptions Endorsed in a Study by The Permanente Medical Group

Providence forges a new path with a virtual nursing unit

Vital Surpasses 1,000,000 Users with AI-Powered Care Experience Technology

'Sleeping giant' of telehealth awoke in 2020, and here's who rose to the challenge

Full coverage: HIMSS23 APAC Health Conference

VA working with Apple to broaden telehealth access for veterans

RPM reduces 30-day readmission rates by 50% at Lee Health

Health IT Topic Roulette – Healthcare IT Today Podcast Episode 121

Parkview Health gets 70% of patients onto Epic portal, home of its telehealth programs

Uniguest Expands Presence and Capabilities in Healthcare through Acquisition of pCare

A Hawaii health system meets island community and COVID-19 needs with telehealth

What data and technologies are needed to propel telehealth quality?

Sun River Health shifts 67% of its visits to telehealth

City of Hope advances cancer care with hybrid telehealth and in-person visits

Tech optimization: Getting the most out of telehealth

Customer & Partner Highlights | Q3 2023

CIO Podcast – Episode 60: Patient Engagement with Rich Temple

Q1 2024 | Customer and Partner Highlights

Health Care Portals: Looking Beyond the Patients’ Horizon

Lifepoint Health is Using Modern Technology to Make Patient Data Actionable

You Don’t Have to be Mega-Conglomerate to Benefit from Health IT: A CareCognitics Deployment

Getting the Patient Into the Office at Sun Life Health

How IT leaders are reimagining and repurposing technologies to handle new challenges

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