Digital Health and Medical Billing - Connected Health Pulse

Tools for Paying Medical Bills Don’t Help Health Consumers Manage Their Financial Health

Health Populi

FEBRUARY 24, 2020

There’s a gap between the supply of digital health tools that hospitals and health systems offer patients, and what patients-as-consumers need for overall health and wellbeing. Nowhere in the top 10 most commonly provided digital tools is one for price transparency, cost comparing or cost estimating. .

Medical Billing

Medical Billing Digital Health Patient Experience Life Science

Despite Greater Digital Health Engagement, Americans Have Worse Health and Financial Outcomes Than Other Nations’ Health Citizens

Health Populi

DECEMBER 2, 2019

Health Populi’s Hot Points: A plurality of other nations’ health citizens would be keen to access these tools — especially, to evaluating quality and satisfaction rankings. health care is Americans’ growing financial exposure to first-dollar costs as patients continue to morph into medical bill payors.

Digital Health

Digital Health Medical Billing Health Information Health Data

Most Workers and their Employers Want to Receive Digital Healthcare On-Demand

Health Populi

FEBRUARY 19, 2020

Most employers and their workers see the benefits of digital health in helping make health care more accessible and lower-cost, according to survey research published in Health on Demand from Mercer Marsh Benefits. There’s high demand among both decision makers and employees for a pro-health culture in companies.

Digital Health

Digital Health Medical Billing Health Information Leadership

Bonus Features – October 30, 2022 – 46% of Americans have gone into debt paying medical bills, 41% say retail and virtual care experiences are disjointed, and more

Healthcare IT Today

OCTOBER 30, 2022

A survey from digital health platform Babylon found that 46% of Americans have gone into debt from their medical bills , while 34% are currently struggling to pay their medical and insurance bills. News and Studies.

Medical Billing

Medical Billing Mental health EHR Healthcare IT

Will Trade Data for (Cheaper) Health Care – USC’s View of the Future

Health Populi

FEBRUARY 20, 2020

health care system. As such, American health consumers are wrestling with sticker shock from surgical procedures, surprise medical bills weeks after leaving the hospital, and the cost of prescription drugs — whether six-figure oncology therapies or essential medicines like insulin and EpiPens.

Medical Billing

Medical Billing Telemedicine Digital Health Health Data

Patients-As-Health Care Payers Define What a Digital Front Door Looks Like

Health Populi

JUNE 6, 2023

In health care, one of the “gifts” inspired by the coronavirus pandemic was the industry’s fast-pivot and adoption of digital health tools — especially telehealth and more generally the so-called “digital front doors” enabling patients to access medical services and personal work-flows for their care.

Medical Billing

Medical Billing Telehealth Digital Health Medicare

Bonus Features – October 29, 2023 – 66% of patients prefer email or text for reminders about medical bills, 94% of clinicians said lack of timely access to insights within EHR impacts patient care, and 28 more

Healthcare IT Today

OCTOBER 29, 2023

Digital health funding has dropped to levels not seen since 2016 , with just $3 billion in global funding announced in Q3, according to the latest report from CB Insights. All told, participating entities achieved net savings of more than $484 million.

EHR

EHR Medical Billing Healthcare IT Pharmaceuticals

Patients Growing Health Consumer Muscles Expect Digital Services

Health Populi

OCTOBER 15, 2019

These study respondents had also visited a doctor or hospital and paid a medical bill in the past year. One-third of these patients had a health care bill go to collections in the past year, according to Cedar’s 2019 U.S. 50% want clearer, easier-to-understand medical bills.

Medical Billing

Medical Billing Life Science Medicare Pharmaceuticals

WELL Health to Acquire EMR, Billing and Clinical Assets from CloudMD

Healthcare IT Today

OCTOBER 24, 2022

WELL Health Technologies Corp. This acquisition will also enable our EMR and billing divisions to enter new markets in the Canadian Prairies where we look forward to supporting healthcare practitioners’ access to new digital health innovations.” WELL will pay approximately $5.75

EMR

EMR Primary Care Medical Billing RCM

A Health Consumer Bill of Rights: Assuring Affordability, Access, Autonomy, and Equity

Health Populi

FEBRUARY 27, 2024

NABIP, whose members represent professionals in the health insurance benefits industry, drafted and adopted a new American Healthcare Consumer Bill of Rights launched at the meeting.

HIPAA

HIPAA Public Health Leadership Mental health

Encore Health Group and Affiliates Experiences Significant Success with eClinicalWorks V12 and healow Patient Engagement Solutions

Digital Health Global

JULY 20, 2023

Chronic pain management provider utilizes digital health IT solutions across the organization for improved workflows WESTBOROUGH, Mass.–(BUSINESS healow Pay : healow Pay has increased Encore Health Group transactions by 300% since January 2023.

Pain management

Pain management Chronic pain management EHR Medical Billing

Sicker Consumers Are More Willing to Share Health Data

Health Populi

SEPTEMBER 27, 2018

Specifically, 50% of health consumers search to see their providers are in-network, to avoid surprise medical bills. The freshest data points in this report deal with older and sicker patients — arguably, the folks who need digital health tools the most. 39% check reputations.

Health Data

Health Data Medical Billing Nursing Digital Health

Personalizing Health Means Personalizing Health Insurance for Patient-Members – Learning from HealthEdge

Health Populi

AUGUST 21, 2023

.” For health care industry stakeholder organizations, this is now Job 1: attend to the patient-consumer-citizen’s sense of values as well as their sense of value as the medical bill payor… and support the patient-member-citizen through their health and well-being journey on their terms.

Medical Billing

Medical Billing Health Information Pharmaceuticals Digital Health

A Vote for Telehealth is a Vote for American Patients’ and Doctors’ Well-Being

Health Populi

APRIL 12, 2024

Patients-as-consumers increasingly expect retail-enchanting service levels from health care – especially as patients pay medical bills increasingly out-of-pocket. Convenience isn’t just a nice-to-have: it has economic ROI.

Telehealth

Telehealth Mental health Public Health Medical Billing

Bonus Features – October 15, 2023 – 66% of orgs hit by cyberattacks report disruptions to patient care, 75% of Americans don’t trust AI in a care setting, and 26 more

Healthcare IT Today

OCTOBER 15, 2023

Sales Bone & Joint of Albany implemented athenahealth for EHR, medical billing, and patient engagement. Mass General Brigham tapped Concert Health to offer behavioral health services through primary care. Intermountain Health chose ClearSense for data archiving.

EHR

EHR Medical Billing Healthcare IT Digital Health

Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Health Populi

AUGUST 23, 2021

adults worry about unexpected medical bills, and another 2 in 3 are afraid they won’t be able to afford health care in 2021. Two-thirds of U.S.

Patient Experience

Patient Experience Medical Billing Health Information Telehealth

10 Healthcare Payment Trends in 2022

Mend

JULY 12, 2022

Trend #1: The Rise of Digital Health. More and more healthcare providers are moving towards digital health. With digital health, patients can save time and money. They can also access their health information online, schedule appointments, and manage bills.

Medical Billing

Medical Billing Digital Health Telehealth Telemedicine

Jasper, Scaling a Human Touch for People Dealing with Cancer, Now With Walgreens

Health Populi

JUNE 6, 2022

Jasper launched just over one year ago , spinning out of 7wireVentures and Redesign Health. Jasper was designed as a digital platform to serve people with cancer, their caregivers and providers. And they have helped people co-create health outcomes as quantified in the cancer care experience slide shown here.

Mental health

Mental health Digital Health Patient Experience Connected Health

Health@Retail Update: Kroger and Hy-Vee Morph Grocery into Health, Walmart’s Health Center, CVS/housing and More

Health Populi

FEBRUARY 12, 2020

The so-called Health Corners will launch in Walgreens pharmacies in Tennessee, expanding the pharmacy’s version 1.0 The piece calls out other partners beyond Microsoft with whom Walgreens is working for building its health/care ecosystem, including Humana, Jenny Craig, Kroger, UnitedHealthcare and VillageMD.

Mobile Health

Mobile Health Primary Care Medical Billing Digital Health

Outpatient is the New Inpatient – The Future of Hospitals in America

Health Populi

FEBRUARY 26, 2020

This is key for serving patients’ — now health care payors’ — need for primary care, mental health bundled into that on-ramp visit, and prevention to stay the heck out of the more expensive inpatient setting that has been the core business of The Hospital.

Mental health

Mental health Primary Care Medical Billing Connected Health

Weekly Roundup – September 30, 2023

Healthcare IT Today

SEPTEMBER 30, 2023

Digital health developers shouldn’t have to learn the hundreds of flavors of FHIR implementations and APIs to share data , Patrick Schiess at Darena Solutions told John. Bonus Features for September 24, 2023: 72% of patients say affordability is the biggest challenge for paying medical bills. million funding round.

FHIR

FHIR Interoperability Healthcare IT HIE

David Maman and Divya Chander to Keynote CharmHealth Third Annual Innovation Challenge & Showcase

Digital Health Global

AUGUST 11, 2023

FACEP, FAMIA, vice president of innovation at Vituity and Inflect Health ; Aman Rajpal , M.D., chief of endocrinology at Alameda Health System; Uli Chettipally , M.D., Representatives from Inflect Health and Bioverge will be on hand throughout the Innovation Challenge to connect with participants.

mHealth

mHealth EMR healthcare technology Telemedicine

The Expectation Gap Between What Patients Want Vs What They Get

Health Populi

FEBRUARY 7, 2019

In addition to wanting a higher communication standard for clinical information and self-care, three-quarters of patients also want an easy way to understand and paying their medical bills. Less than half say they’re currently getting that support from health care providers.

Patient Experience

Patient Experience Medical Billing Mental health Digital Health

AI Startup AESOP Raises $3M to Tackle Medical and Billing Errors

Healthcare IT Today

SEPTEMBER 13, 2022

Digital health startup AESOP Technology has raised a $2.95 million series pre-A round to address the growing medical and billing errors problem. Originally from Taiwan , AESOP started as a university spin-off from Taipei Medical University (TMU).

Medical Billing

Medical Billing Medical Technology Digital Health Health IT

Bonus Features – August 6, 2023 – 83% of hospitals are collecting SDoH data, 46% of hospitals planning to use large language models in the call center, and more

Healthcare IT Today

AUGUST 6, 2023

Partnerships Fintech company Cedar is working with Google Cloud to build AI-powered tools to hep patients understand medical bills. Wolters Kluwer and Unbound Medicine released a mobile app that digitizes Lippincott’s Nursing Drug Handbook. Product and Company News Voice assistant Suki launched its native Mac app.

EHR

EHR Interoperability RCM HIE

Value-Based Health Care Needs All Stakeholders at the Table – Especially the Patient

Health Populi

MARCH 11, 2021

The last bar chart details the study findings by demographic, illustrating that many more Black and Hispanic people faced trouble paying for basic living expenses than White people, and most of those with annual household incomes under $40,000.

Health Policy

Health Policy Medicare Pharmaceuticals Life Science

In U.S. Health Care, It’s Still the Prices, Stupid – But Transparency and Consumer Behavior Aren’t Working As Planned

Health Populi

JANUARY 18, 2019

I’m glad to be getting back to health economic issues after spending the last couple of weeks firmly focused on consumers, digital health technologies and CES 2019. There’s a lot for me to address concerning health care costs based on news and research published over the past couple of weeks.

BioTech

BioTech Medicare Medical Billing Patient Experience

As Workers’ Healthcare Costs Increase, Employers Look to Telehealth and Wearable Tech to Manage Cost & Health Risks

Health Populi

OCTOBER 3, 2018

As health-covered workers continue to face growing healthcare costs for premiums and deductibles, along with increased demands for sharing personal information as part of wellness programs, the worker is also the voter.

Telehealth

Telehealth Telemedicine Medical Billing Health Data

Will Technology Cure Americans’ Health Care System Ills? Considering Google and Ascension Health’s Data Deal

Health Populi

NOVEMBER 12, 2019

What’s underneath that macro “healthcare” index number of 67 is a precipitous decline in the past year for Americans’ trust in hospitals, compared with biotech, pharma, consumer healthcare, and even health insurance — all of which grew in trust between 2018 and 2019, but not so with the hospital segment of U.S.

BioTech

BioTech Medical Billing HIPAA Health Information

Great Expectations for Health Care: Patients Look for Consumer Experience and Trust in Salesforce’s Latest Research

Health Populi

NOVEMBER 5, 2019

health care economics, patients are now payors as health consumers with more financial skin in paying medical bills. As consumers, people have great expectations from the organizations on the supply side of health care — providers (hospitals and doctors), health insurance plans, pharma and medical device companies.

Mental health

Mental health Medical Billing Medical Technology Pharmaceuticals

Business of Healthcare and Value Based Care – 2023 Health IT Predictions

Healthcare IT Today

JANUARY 4, 2023

Compliance with digital health regulations will drive tech modernization. Over 60 countries have now enacted digital health regulations and/or Ministry of Health digital mandates which include unique device identification (UDI) and medication serialized marking.

Health IT

Health IT Primary Care Life Science Interoperability

Design, Empathy and Ethics Come to Healthcare: HXD

Health Populi

JUNE 26, 2018

Julie discussed the Cleveland Clinic’s project on designing a better medical bill, detailing the organization’s design thinking on the inpatient journey and commitment to patient-centered care. [I regularly cover Fidelity’s annual study on retirement healthcare cost sticker shock; here is my latest take on this important report].

Medical Billing

Medical Billing Public Health Patient Experience Connected Health

Why Alexa’s bedside manner is bad for health care

Lloyd Price

JUNE 8, 2019

In April, at Fortune’s Brainstorm Health conference in San Diego, Bruce Broussard, CEO of health insurer Humana, said he believes technology will help patients receive help during medical crises, citing the benefits of home monitoring and the ability of doctors’ visits to be conducted by video conference.

Telemedicine

Telemedicine Medical Billing Telehealth Nursing

The Patient As Payor: Workers Covered by Employer Health Insurance Spend 11.5% of Household Incomes on Premiums and Deductibles

Health Populi

DECEMBER 5, 2019

Health care stress is a mainstream featured in Americans’ collective psyche approaching the 2020 election. As the graph shows, APA found that many aspects of health care in America stress most people out, from the cost of insurance to medical bills — and changes to health care policy emanating from Washington.

Medical Billing

Medical Billing Digital Health Patient Experience

When Household Economics Blur with Health, Technology and Trust – Health Populi’s 2023 TrendCast

Health Populi

DECEMBER 22, 2022

Kroger will expand its food-as-medicine platform, deploying tele-nutrition with registered dietitians and growing evidence-base for prescribing a Mediterranean (or DASH) diet for heart-health, among other eating styles. Growing adoption of “broad-spectrum” self-care – including digital health tools.

Health Technology

Health Technology Mental health Digital Health Primary Care

A Portrait of the Health Consumer as Confused, Cost-Challenged, and Out of Control

Health Populi

JULY 28, 2019

Data illustrating that “paradox” is shown in the second chart: while 78% percent of patients told Maestro Health their health care experience is positive, 69% feel they lack control over their patient journey. Quality health care in America is too expensive, 79% of consumers said. Furthermore, one in two U.S.

Telehealth

Telehealth Medical Billing Health Policy Digital Health

What is the Hybrid Healthcare System & How Does It Work?

Mend

OCTOBER 25, 2022

Mend starts by integrating with your organization’s medical billing software. Mend alerts the billing software once payment is complete, removing all steps from your staff. Podcast: Get’n Down w/ Digital Health. What is a hybrid system in a hospital? What is a hybrid patient care model? What is Hybrid Healthcare?

Primary Care

Primary Care Telehealth Telemedicine EMR

Healthcare IT Regulations – What Needs to Be Added and What Needs to Be Removed

Healthcare IT Today

SEPTEMBER 19, 2023

From a financial perspective, this initiative can help prevent healthcare fraud due to identity theft, stop improper use of someone else’s health insurance, and prevent marketing scams where people’s identities are stolen through fake medical billing or enrollment in fake medical benefit plans.

Healthcare IT

Healthcare IT Interoperability HIPAA Nursing

PayZen Raises $220 Million Growth Round for Personalized Healthcare Affordability

Healthcare IT Today

NOVEMBER 29, 2022

As nearly 1 in 10 adults carries significant medical debt in light of rising healthcare costs, this expansion enables the company to directly improve the financial well-being of millions of U.S. healthcare consumers in a significant way. Healthcare equity and affordability is a foundational problem in the U.S. About 7wireVentures.

Medical Billing

Medical Billing Leadership Connected Health Digital Health

Broadband expansion, $62M for ONC among pandemic relief package provisions

Healthcare IT News - Telehealth

DECEMBER 23, 2020

The wide-ranging bill was still embroiled in controversy by Wednesday, with President Donald Trump pushing for more stimulus money for individuals and some members of Congress, such as Rep. The provisions also included a move to end surprise medical billing through arbitration, which has sparked both support and resistance.

Medical Billing

Medical Billing Telehealth Medicare Public Health

Patients, Health Consumers, People, Citizens: Who Are We In America?

Health Populi

MARCH 13, 2019

Now consider what happens when consumers (the noun chosen by the authors of the second paper I’m adding to the mix) access data, information and tools for self-management in health care. agency responsible for monitoring claims and the use of personal data out-of-health-context.

Digital Health

Digital Health Health Policy Medical Billing Interoperability

Top 45 Healthcare Blogs for 2019

eVisit

JULY 8, 2019

Medical Billing & Coding Blog. This blog is all about medical billing and coding. The perfect resources for doctors, managers, and medical billers and coders, blog posts are written exclusively by Manny Oliverez, CEO of capture billing. Mobi Health News is yet another HIMSS Media blog.

Medical Billing

Medical Billing cHealth Connected Health Digital Health

How To Improve Telehealth Connectivity Issues in 2022

Mend

AUGUST 22, 2022

Patients are now expecting digital health processes to be seamless. In fact, sixty percent of consumers expect their digital healthcare experience to mirror that of retail. Another recent study shows that 91% of consumers prefer an electronic payment method for their medical bills.

Telehealth

Telehealth Patient Experience Medical Billing Digital Health

In 2020, PwC Expects Consumers to Grow DIY Healthcare Muscles As Medical Prices Increase

Health Populi

DECEMBER 11, 2019

Partnering, too, will be important on the road to digitization in health care across the three industry segments. specialty medicines), and people expect greater levels of retail-enhanced service from health care providers, plans, and pharma companies.

Life Science

Life Science Medical Billing Health Data Primary Care

Tools for Paying Medical Bills Don’t Help Health Consumers Manage Their Financial Health

Despite Greater Digital Health Engagement, Americans Have Worse Health and Financial Outcomes Than Other Nations’ Health Citizens

Trending Sources

Most Workers and their Employers Want to Receive Digital Healthcare On-Demand

Bonus Features – October 30, 2022 – 46% of Americans have gone into debt paying medical bills, 41% say retail and virtual care experiences are disjointed, and more

Will Trade Data for (Cheaper) Health Care – USC’s View of the Future

Patients-As-Health Care Payers Define What a Digital Front Door Looks Like

Bonus Features – October 29, 2023 – 66% of patients prefer email or text for reminders about medical bills, 94% of clinicians said lack of timely access to insights within EHR impacts patient care, and 28 more

Patients Growing Health Consumer Muscles Expect Digital Services

WELL Health to Acquire EMR, Billing and Clinical Assets from CloudMD

A Health Consumer Bill of Rights: Assuring Affordability, Access, Autonomy, and Equity

Encore Health Group and Affiliates Experiences Significant Success with eClinicalWorks V12 and healow Patient Engagement Solutions

Sicker Consumers Are More Willing to Share Health Data

Personalizing Health Means Personalizing Health Insurance for Patient-Members – Learning from HealthEdge

A Vote for Telehealth is a Vote for American Patients’ and Doctors’ Well-Being

Bonus Features – October 15, 2023 – 66% of orgs hit by cyberattacks report disruptions to patient care, 75% of Americans don’t trust AI in a care setting, and 26 more

Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

10 Healthcare Payment Trends in 2022

Jasper, Scaling a Human Touch for People Dealing with Cancer, Now With Walgreens

Health@Retail Update: Kroger and Hy-Vee Morph Grocery into Health, Walmart’s Health Center, CVS/housing and More

Outpatient is the New Inpatient – The Future of Hospitals in America

Weekly Roundup – September 30, 2023

David Maman and Divya Chander to Keynote CharmHealth Third Annual Innovation Challenge & Showcase

The Expectation Gap Between What Patients Want Vs What They Get

AI Startup AESOP Raises $3M to Tackle Medical and Billing Errors

Bonus Features – August 6, 2023 – 83% of hospitals are collecting SDoH data, 46% of hospitals planning to use large language models in the call center, and more

Value-Based Health Care Needs All Stakeholders at the Table – Especially the Patient

In U.S. Health Care, It’s Still the Prices, Stupid – But Transparency and Consumer Behavior Aren’t Working As Planned

As Workers’ Healthcare Costs Increase, Employers Look to Telehealth and Wearable Tech to Manage Cost & Health Risks

Will Technology Cure Americans’ Health Care System Ills? Considering Google and Ascension Health’s Data Deal

Great Expectations for Health Care: Patients Look for Consumer Experience and Trust in Salesforce’s Latest Research

Business of Healthcare and Value Based Care – 2023 Health IT Predictions

Design, Empathy and Ethics Come to Healthcare: HXD

Why Alexa’s bedside manner is bad for health care

The Patient As Payor: Workers Covered by Employer Health Insurance Spend 11.5% of Household Incomes on Premiums and Deductibles

When Household Economics Blur with Health, Technology and Trust – Health Populi’s 2023 TrendCast

A Portrait of the Health Consumer as Confused, Cost-Challenged, and Out of Control

What is the Hybrid Healthcare System & How Does It Work?

Healthcare IT Regulations – What Needs to Be Added and What Needs to Be Removed

PayZen Raises $220 Million Growth Round for Personalized Healthcare Affordability

Broadband expansion, $62M for ONC among pandemic relief package provisions

Patients, Health Consumers, People, Citizens: Who Are We In America?

Top 45 Healthcare Blogs for 2019

How To Improve Telehealth Connectivity Issues in 2022

In 2020, PwC Expects Consumers to Grow DIY Healthcare Muscles As Medical Prices Increase

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