New Primary Care, Retail and Tech Entrants Motivating Hospitals to Grow Consumer Chops
Health Populi
SEPTEMBER 10, 2021
As the title of Kaufman Hall’s sixth annual report suggests, health care consumers are evolving — even if the traditional healthcare system hasn’t uniformly responded in lock step with more demanding patients. And of course, in their favored brick-and-mortar hospital, ambulatory care center, clinic, or doctor’s office.
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