Connected Health, Patient Experience, Study and Survey

Clinician Burnout – Lessons from BDO’s Clinician Experience Survey for Patient Experience and Primary Care

Health Populi

OCTOBER 30, 2023

T he 2023 BDO Clinician Experience Survey “takes on” clinician burnout, connecting the strategic dots between the clinician experience and the patient experience. And third, investing in clinician mental health resources garnered 42% of clinicians’ interest in the BDO survey.

Primary Care

Primary Care Patient Experience EHR Health Data

“My Doctor’s Office” Should Accept Wearable Tech Health Data, Most Patients Say

Health Populi

NOVEMBER 1, 2023

“Do personal health trackers belong in the doctor’s office?” “Yes,” the company’s latest consumer survey found, details of which are discussed in a report published on their website. ” Software Advice wondered.

Health Data

Health Data EHR Digital Health Health Technology

Telehealth Platforms: Building Blocks for Omnichannel, Networked Healthcare

Health Populi

JULY 23, 2020

With this alignment of virtual care supply-and-demand, it is like telehealth will see “permanent usage increases,” according to Parks Associates’ survey report, COVID-19 – Impact on Telehealth Use and Perspectives.

Telehealth

Telehealth Mental health Patient Experience Public Health

Physicians More Bullish On the Benefits of Digital Tools for Patient Care, the AMA Tells Us

Health Populi

SEPTEMBER 16, 2022

Most doctors see the advantages of digital health tools like telehealth, consumers’ access to their health information, and point-of-care workflow solutions, the American Medical Association found in a survey of 1300 physicians, published in September 2022. Supports value-based care. Supports heath equity.

Digital Health

Digital Health Remote care EHR Nursing

The Consumerization of AI in Healthcare – The Early Days of AI-Trust

Health Populi

DECEMBER 4, 2023

are bullish on the role AI will play in health care in 2024, especially to lower access barriers to care and to diagnose and detect health conditions. Two new studies point to the consumerization of AI in healthcare, from Medtronic and Deloitte. That was nearly 50% of those surveyed, saying they are already using GenAI.

Patient Experience

Patient Experience Connected Health Digital Health

Health Care Finance Leaders Look to Cut Costs and Improve Patients’ Financial Experience — Think AI and Venmo

Health Populi

OCTOBER 17, 2023

One half-of health care financial leaders plan to invest in technology to cut costs — and most believe that AI has the potential to re-define the entire finance function as they look to Leading the transformation, a study conducted by U.S. health finance leaders thinking about emerging technologies. Bank among U.S.

Medical Billing

Medical Billing Patient Experience Connected Health

Empathy Is As Important as the Medical Treatment – the 2021 Accenture Health Experience As Backdrop to HIMSS 2021

Health Populi

AUGUST 9, 2021

At the same time, people took on their own versions of digital transformation at home, for work, for school, for cooking, shopping, and indeed, for health care. As the report concludes, “people’s sentiments and behaviors” with respect to technology in health care “provide no clear answer.”

Life Science

Life Science Patient Experience Digital Health Health Data

AI is the New Health Literacy Challenge for Patients and the Health/Care Industry

Health Populi

OCTOBER 16, 2023

Patients’ comfort in artificial intelligence is linked to familiarity with the technology, a consumer survey from GlobalData learned. Among patients unfamiliar with AI, 42% are uncomfortable, and another 50% feel neither comfortable nor uncomfortable with the technology.

Pain management

Pain management Patient Experience Connected Health

A New Era of Virtual Care Has Begun, Accenture Finds

Health Populi

JULY 20, 2020

Patients embraced virtual care and communications at very high rates in the first months of the pandemic, and want to continue to use telehealth platforms after the pandemic ends. Accenture polled 2,700 patients around the world, 450 participants each from China, France, Germany, Japan, the U.K., and the U.S.

Telehealth

Telehealth Mobile Health Pharmaceuticals Public Health

Consumers Are So Over Their Paper Chase in Health Care Payments

Health Populi

APRIL 1, 2024

Morgan’s InstaMed team to analyze health care payments data, describing the experiences of consumers, providers and payers in the Trends in Healthcare Payments Fourteenth Annual Report. The overall takeaway for patients in this study is that health care is disconnected from consumers, in the words of the JPM/InstaMed report.

Medical Billing

Medical Billing Patient Experience Connected Health

Three in Five People 50+ in the US Will Likely Use Telehealth In the Future – An Update from AARP

Health Populi

MAY 10, 2022

The study polled U.S. “It appears that telehealth is likely to continue to remain an important tool in the health care delivery tool kit — at least for those with computers and high-speed internet access,” the AARP report concludes with a caveat about connectivity/broadband access.

Telehealth

Telehealth Mental health Public Health Medicare

Most Virtual Care Consumers, Satisfied With Visits in the COVID Era, Expect It for Future Care

Health Populi

JULY 10, 2020

Three months into the COVID-19 crisis, how have patients felt about these telehealth visits? In Patient Perspectives on Virtual Care , Kyruus answers this question based on an online survey of 1,000 patients 18 years of age and older, conducted in May 2020. What about physicians?

Telehealth

Telehealth Primary Care Mental health Patient Experience

Health Plan Consumer Experience Scores Reflect Peoples’ Digital Transformation – ACSI Speaks

Health Populi

OCTOBER 19, 2021

The American Customer Satisfaction Index Insurance and Health Care Study 2020-2021 published today, recognizing consumers’ value for the quality of health insurance companies’ mobile apps and reliability of those apps. The study was fielded between October 2020 and September 2021. All other plans landed at 73.

Primary Care

Primary Care Leadership Digital Health Health Data

Telehealth Use Among Older Americans: Growing Interest, Remaining Concerns

Health Populi

AUGUST 25, 2020

In May 2019, 14% of older patients’ health care providers offered telehealth visits, growing to 62% in June 2020 during the pandemic. The survey was conducted online in June 2020 among 2,074 U.S. The study identified several key concerns about telehealth visits, shown in the graphic. .”

Telehealth

Telehealth Primary Care Mental health Telemedicine

Nurses Hacking for Health, Addressing Burnout, Workplace Violence, and AI

Health Populi

SEPTEMBER 25, 2023

” This is the key finding in a study from PRC on the implications of nurses’ dis-engagement from their work. ” Year after year, consistently, nurses rank at the top of Gallup Poll’s survey on honesty and ethics in professions in the U.S. They responded with one word: “Trust.”

Nursing

Nursing Mental health Telehealth Patient Experience

Telehealth-As-Healthcare Is a Mainstream Expectation Among Consumers, J.D. Power Finds

Health Populi

OCTOBER 6, 2022

Power’s 2022 Telehealth Satisfaction Study. Power found in their Study which was conducted among 4,306 health care consumers who had used a telehealth service in the 12 months preceding June and July 2022 when the survey was fielded. “Patients really like telehealth,” J.D.

Telehealth

Telehealth Mental health Nursing Primary Care

Consumers’ Embrace of Digital Health Tech Stalls, and Privacy Concerns Prevail – Accenture’s 2020 Research

Health Populi

MARCH 10, 2020

Yet with that bullish supply side of digital health, there was a marked decline in peoples’ use of them in the past two years, found by Accenture in their latest health consumer survey, Digital is Transforming Health, So Why is Consumer Adoption Stalling? Three-fourths of U.S.

Digital Health

Digital Health Health Data HIPAA Mental health

Physicians Lean In to Digital Health, Especially Telehealth and Remote Monitoring

Health Populi

FEBRUARY 11, 2020

doctors are using digital health tools in patient care, with quickening adoption of telehealth and remote monitoring technology, according to a study from the American Medical Association (AMA). This survey, conducted in 2019 among 1,359 U.S.

Digital Health

Digital Health Telehealth Remote care Primary Care

Patients Growing Health Consumer Muscles Expect Digital Services

Health Populi

OCTOBER 15, 2019

Patients’ experiences with the health care industry fall short of their interactions with other industries — namely online retail, online banking and online travel, a new survey from Cedar, a payments company, learned. Survata conducted the study for Cedar among 1,607 online U.S.

Medical Billing

Medical Billing Life Science Medicare Pharmaceuticals

Going Digital for Health Is a New-Normal for Consumers

Health Populi

SEPTEMBER 6, 2018

Using digital health tech is a new normal for U.S. consumers, including Seniors, found in the 2018 digital health consumer survey from Deloitte. The title of the report, “Consumers are on board with virtual health options,” summarizes the bullish outlook for telehealth. Deloitte surveyed 4,530 U.S.

Digital Health

Digital Health Telehealth Connected Care Health Information

Medicare Members Are Health Consumers, Too – Our AHIP Talk About Aging, Digital Immigrants, and Personalizing Health/Care

Health Populi

DECEMBER 9, 2019

Power survey on the subject attested]. That study resulted in the paper, A Call for Care That’s Personal, Accessible and Social , which the company’s CMO, Nicole Althaus, and I will be discussing today at AHIP’s Consumer Experience and Digital Health Forum in Chicago.

Medicare

Medicare Digital Health Patient Experience Connected Health

Health Consumers Expect Healthcare to be Digital (and Secure), Philips Future Health Index Finds

Health Populi

SEPTEMBER 10, 2019

Health care system financing, delivery, and workflows widely vary across nations around the world. Being Philips, what underpins that quality and experience is technology; Philips explored telehealth, AI, digital health records (DHRs), and other digital health tools that can engage patients.

Interoperability

Interoperability Digital Health Patient Experience Health Data

The Digital Transformation of Patients – Update from Rock Health and Stanford

Health Populi

MARCH 2, 2021

But another patient side-effect of COVID-19 has been the digital transformation of many patients , documented by data gathered by Rock Health and Stanford Center for Digital Health and analyzed in their latest report explaining how the public health crisis accelerated digital health “beyond its years,” noted in the title of the report.

Digital Health

Digital Health Mental health Health Data Telemedicine

Cost and Convenience Underpin Patient Demands As Health Consumers

Health Populi

FEBRUARY 20, 2019

Across generations, from younger to older patients, cost, transparency and convenience drive consumer satisfaction, Accenture’s latest health consumer survey found. have chosen to use a non-traditional health care setting. ” For this study, Accenture polled 2,338 U.S.

Telehealth

Telehealth Interoperability Digital Health Patient Experience

Consumers’ and Physicians’ Growing Embrace of Digital Health via PwC

Health Populi

JANUARY 30, 2019

Nearly one-half of consumers also said they’d be comfortable receiving health services from a technology company like Google or Microsoft. This is consistent with a previous survey by PwC’s firm Strategy& conducted several years ago which asked consumers what industries they would trust to help them manage their health.

Digital Health

Digital Health FHIR Connected Health Telehealth

How Young People Are Using Digital Tools to Help Deal with Mental Health

Health Populi

MARCH 17, 2021

Authors of the report were Victoria Rideout, longtime expert on families, youth, and media; Susannah Fox, “Internet Geologist” well-known for her work on peer-to-peer health care and the origins of the Internet in health care (and in full disclosure, my close friend); and Alanna Peebles and Michael Robb, researchers at Common Sense.

Mental health

Mental health Public Health Mobile Health Health Information

The Persistent Rural/Urban Broadband Gap Is Bad for Health

Health Populi

JUNE 6, 2019

The Pew survey explored Americans’ adoption of technology and found that rural dwellers are also less likely to have multiple devices than non-rural consumers. In the U.S.,

Telehealth

Telehealth Health Information Primary Care mHealth

Mental Health at CES 2022 – The Consumer’s Context for Wellbeing in the New Year

Health Populi

JANUARY 3, 2022

Mental health spiked up for virtual visits and to this day, is among the medical services in highest demand for virtual platforms. CTA wondered in the consumer study. Stress about personal finances, too, afflicts women more than men based on APA’s survey findings. How do people become aware of mental wellness tech?

Mental health

Mental health Digital Health Telehealth Primary Care

The Tik Tok’ing of Medical Mis-Information: Doctors’ and Patients’ Roles in Curating Healthy Advice

Health Populi

NOVEMBER 29, 2022

believe that the medical mis-information problem is worsening, learned in survey research from Merck Manuals. Doctors and patients, both, have roles to play in addressing medical misinformation online. The consumer survey of 2,044 U.S. Health Populi’s Hot Points: Last week, Dr. Doctors in the U.S.

Public Health

Public Health Life Science Nursing Health Information

Health systems are notching big wins with their IT investments

Healthcare IT News - Telehealth

AUGUST 8, 2023

As they roll out new leading-edge technologies – AI and automation, telehealth and remote monitoring, EHR optimization and patient engagement – they're realizing lasting positive outcomes for their patients and their bottom lines.

EHR

EHR EMR Telehealth Nursing

The Latest Health Technology Vision and Consumer Behavior Insights From Accenture

Health Populi

AUGUST 18, 2020

That information control is a major issue for 70% of health care consumers, “concerned about data privacy and commercial tracking associated with ‘my’ online activities, behaviors, location and interests,” Accenture’s survey learned.

Health Technology

Health Technology Digital Health Public Health Patient Experience

What the Latest Pew Consumer Data Means for #HIMSS18

Health Populi

MARCH 5, 2018

But in the past year, the percentage of people using Facebook and its corporate sister YouTube has flattened, based on the survey report, Social Media Use in 2018 from the Pew Research Center. adults age 18 and over in early January 2018 for this study. adults used in 2017, according to a survey Pew conducted last year.

Digital Health

Digital Health Health Data Health IT Patient Experience

Be Mindful About What Makes Health at HLTH

Health Populi

OCTOBER 18, 2021

The survey informing the report was conducted between August 2 and September 7, 2021, among 3,616 adults 18 and older (in English, Spanish, Mandarin, Cantonese, Korean, and Vietnamese based on consumers’ language preferences).

Digital Health

Digital Health Primary Care Mental health Public Health

Patients-As-Health Care Payers Define What a Digital Front Door Looks Like

Health Populi

JUNE 6, 2023

You may not know that the company has a significant footprint in health care and financial technology. This results of the consumer and provider surveys combines those corporate interests, discussed in this report. Start with the definition of patient access.

Medical Billing

Medical Billing Telehealth Digital Health Medicare

Telehealth Update from the AMA – Setting the Context for ATA 2022

Health Populi

APRIL 28, 2022

physicians were using telehealth to care for patients at the end of 2021. Among those doctors who were not providing telehealth by late 2021, just over one half never did so during the COVID-19 pandemic, according to the 2021 Telehealth Survey Report from the AMA. Four in five U.S. Follow the meeting on Twitter at #ATA2022.

Telehealth

Telehealth Primary Care Telemedicine Public Health

The Retail Health Battle Royale, Day 5 – Consumer Demands For a Health/Care Ecosystem (and What We Can Learn from Costco’s $1.50 Hot Dog)

Health Populi

JULY 29, 2022

Results of a survey from Optum, Qualtrics, and DocASAP quantified consumers’ demands for digital on-ramps to health care. The Optum study found a gap between patients’ expectations for accessing information and easy scheduling and what folks have experienced. Heath Populi’s Hot Points: The J.D.

Digital Health

Digital Health Telemedicine Primary Care Telehealth

Listen Up, Healthcare: Hear The Patient’s Voice!

Health Populi

APRIL 17, 2019

After trusting patient networks, the most-trusted sites are health-focused portals like WebMD and healthcare provider sites like Mayo Clinic, and patient/disease advocacy sites (e.g., One of the key findings in this study is that patients’ trust of pharma sites is low. American Heart Association, Susan G.

Health Information

Health Information Pharmaceuticals Patient Experience Connected Health

Closing the Digital Health Gap Between Consumers and Physicians

Health Populi

JULY 20, 2018

Aside from the technology challenges, which are not trivial, physicians do concur with consumers about the potential benefits of virtual care to expand access, provide convenience to patients, and enable connections in-between office appointment times. “Macy’s?

Digital Health

Digital Health Medicare Telehealth healthcare technology

Great Expectations for Health Care: Patients Look for Consumer Experience and Trust in Salesforce’s Latest Research

Health Populi

NOVEMBER 5, 2019

But as payors, health consumers face challenges in getting care, so great expectations are met with frustration and eroding trust with the system, according to the latest Connected Healthcare Consumer report from Salesforce published today as the company announced expansion of their health cloud capabilities. Election Day 2019.

Mental health

Mental health Medical Billing Medical Technology Pharmaceuticals

HIMSS 2019: The Mainstreaming of Health IT, from Jim Cramer to Opioid Risk Scores

Health Populi

FEBRUARY 9, 2019

A few topics that pique my interest address benefits for people and their pets, AI for everyday peoples’ health, and the assertively (spot-on) titled session, “don’t build more healthtech without asking patients first.”. Patient’s privacy and data security.

Health IT

Health IT EHR RCM HIPAA

The Goal of RPM is Management, Not Monitoring

Healthcare IT Today

MAY 25, 2023

This new paradigm in care was particularly useful for patients with chronic diseases like diabetes, heart failure and hypertension, some of whom have a high potential for complications if not receiving regular care. internet households have at least one connected health device , with about one-quarter possessing three or more.

EMR

EMR Interoperability Primary Care Telehealth

Healthcare Just Got SMAC’ed – Accenture’s Post-Digital Era for Health

Health Populi

JUNE 10, 2019

The report points out that the health care industry hasn’t felt the level of disruption that other sectors, shown at the bottom right corner of the company’s “Where Are You Now?” The diagram illustrates Accenture’s “Disruptability Index” study published last year.

Digital Health

Digital Health Mental health eHealth mHealth

A guide to connected health device and remote patient monitoring vendors

Healthcare IT News - Telehealth

MAY 6, 2020

In an age when nearly everyone is digitally connected in some way – even many senior citizens, who are often characterized as technophobic – it only makes sense that the healthcare industry is seeing a lot of connected health devices and remote patient monitoring (RPM) technologies.

Connected Health

Connected Health Telehealth Pharmaceuticals EHR

Virtua Navigates Orthopedic Patients Pre- & Post-Surgery with Improved Patient Engagement and Care Coordination

Consumer eHealth Engagement

MAY 19, 2016

WELLBE PLATFORM FOR PATIENT ENGAGEMENT With an aging population and increase in chronic conditions including obesity, the demand for hip and knee operation is increasing dramatically. Virtua Health’s Orthopedic Patient Care Journey. Patient Journey. Virtua is evaluating success based on a few factors.

Nursing

Nursing Patient Experience EMR eHealth

Clinician Burnout – Lessons from BDO’s Clinician Experience Survey for Patient Experience and Primary Care

“My Doctor’s Office” Should Accept Wearable Tech Health Data, Most Patients Say

Trending Sources

Telehealth Platforms: Building Blocks for Omnichannel, Networked Healthcare

Physicians More Bullish On the Benefits of Digital Tools for Patient Care, the AMA Tells Us

The Consumerization of AI in Healthcare – The Early Days of AI-Trust

Health Care Finance Leaders Look to Cut Costs and Improve Patients’ Financial Experience — Think AI and Venmo

Empathy Is As Important as the Medical Treatment – the 2021 Accenture Health Experience As Backdrop to HIMSS 2021

AI is the New Health Literacy Challenge for Patients and the Health/Care Industry

A New Era of Virtual Care Has Begun, Accenture Finds

Consumers Are So Over Their Paper Chase in Health Care Payments

Three in Five People 50+ in the US Will Likely Use Telehealth In the Future – An Update from AARP

Most Virtual Care Consumers, Satisfied With Visits in the COVID Era, Expect It for Future Care

Health Plan Consumer Experience Scores Reflect Peoples’ Digital Transformation – ACSI Speaks

Telehealth Use Among Older Americans: Growing Interest, Remaining Concerns

Nurses Hacking for Health, Addressing Burnout, Workplace Violence, and AI

Telehealth-As-Healthcare Is a Mainstream Expectation Among Consumers, J.D. Power Finds

Consumers’ Embrace of Digital Health Tech Stalls, and Privacy Concerns Prevail – Accenture’s 2020 Research

Physicians Lean In to Digital Health, Especially Telehealth and Remote Monitoring

Patients Growing Health Consumer Muscles Expect Digital Services

Going Digital for Health Is a New-Normal for Consumers

Medicare Members Are Health Consumers, Too – Our AHIP Talk About Aging, Digital Immigrants, and Personalizing Health/Care

Health Consumers Expect Healthcare to be Digital (and Secure), Philips Future Health Index Finds

The Digital Transformation of Patients – Update from Rock Health and Stanford

Cost and Convenience Underpin Patient Demands As Health Consumers

Consumers’ and Physicians’ Growing Embrace of Digital Health via PwC

How Young People Are Using Digital Tools to Help Deal with Mental Health

The Persistent Rural/Urban Broadband Gap Is Bad for Health

Mental Health at CES 2022 – The Consumer’s Context for Wellbeing in the New Year

The Tik Tok’ing of Medical Mis-Information: Doctors’ and Patients’ Roles in Curating Healthy Advice

Health systems are notching big wins with their IT investments

The Latest Health Technology Vision and Consumer Behavior Insights From Accenture

What the Latest Pew Consumer Data Means for #HIMSS18

Be Mindful About What Makes Health at HLTH

Patients-As-Health Care Payers Define What a Digital Front Door Looks Like

Telehealth Update from the AMA – Setting the Context for ATA 2022

The Retail Health Battle Royale, Day 5 – Consumer Demands For a Health/Care Ecosystem (and What We Can Learn from Costco’s $1.50 Hot Dog)

Listen Up, Healthcare: Hear The Patient’s Voice!

Closing the Digital Health Gap Between Consumers and Physicians

Great Expectations for Health Care: Patients Look for Consumer Experience and Trust in Salesforce’s Latest Research

HIMSS 2019: The Mainstreaming of Health IT, from Jim Cramer to Opioid Risk Scores

The Goal of RPM is Management, Not Monitoring

Healthcare Just Got SMAC’ed – Accenture’s Post-Digital Era for Health

A guide to connected health device and remote patient monitoring vendors

Virtua Navigates Orthopedic Patients Pre- & Post-Surgery with Improved Patient Engagement and Care Coordination

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