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Tools for Paying Medical Bills Don’t Help Health Consumers Manage Their Financial Health

Health Populi

There’s a gap between the supply of digital health tools that hospitals and health systems offer patients, and what patients-as-consumers need for overall health and wellbeing. Only 1 in 3 felt their consumer digital experience was considered “the best possible”.

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Health Care Finance Leaders Look to Cut Costs and Improve Patients’ Financial Experience — Think AI and Venmo

Health Populi

One half-of health care financial leaders plan to invest in technology to cut costs — and most believe that AI has the potential to re-define the entire finance function as they look to Leading the transformation, a study conducted by U.S. health finance leaders thinking about emerging technologies. Bank among U.S.

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Consumers Are So Over Their Paper Chase in Health Care Payments

Health Populi

This report compiled quantitative data from payments processed on the InstaMed network amounting to some $656 billion in healthcare payments in addition to results from three qualitative surveys that Qualtrics conducted polling consumers, providers and payors in 2023. That garners only 5% of patients’ preferences.

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Patients Growing Health Consumer Muscles Expect Digital Services

Health Populi

Patientsexperiences with the health care industry fall short of their interactions with other industries — namely online retail, online banking and online travel, a new survey from Cedar, a payments company, learned. Healthcare Consumer Experience Study. 56% of people also want payment plan options.

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Patients-As-Health Care Payers Define What a Digital Front Door Looks Like

Health Populi

You may not know that the company has a significant footprint in health care and financial technology. This results of the consumer and provider surveys combines those corporate interests, discussed in this report. Start with the definition of patient access.

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Telehealth and Virtual Care Are Melting Into “Just” Health Care at HIMSS19

Health Populi

Several factors underpin the adoption of telehealth in 2019: Consumers’ demand for accessible, lower-cost health care services as people face greater financial responsibility for paying the medical bill (via high-deductible health plans and greater out-of-pocket costs for co-payments).

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Great Expectations for Health Care: Patients Look for Consumer Experience and Trust in Salesforce’s Latest Research

Health Populi

health care economics, patients are now payors as health consumers with more financial skin in paying medical bills. Health Populi’s Hot Points: The top challenges in patients seeking care noted in the first chart related to paying for treatment, following by mental and emotional well-being.