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Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Health Populi

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. But that just isn’t happening. Here’s Why. Two-thirds of U.S.

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Bonus Features – October 30, 2022 – 46% of Americans have gone into debt paying medical bills, 41% say retail and virtual care experiences are disjointed, and more

Healthcare IT Today

This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. While 95% of these patients said they’d seek care from these types of providers in the future, 41% said the experience felt disjointed. News and Studies.

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Doctors’ Offices Morph into Bill Collectors As Patients Face Growing Out-Of-Pocket Costs

Health Populi

The article discusses the promises and problems with a growing supply of new companies targeting the patient billing, payment, and revenue-cycle management space, most of which are painted with the brush of improving “patient experience.”

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Turning Increased Ambulatory Volumes into Financial Strength: 4 Moves for RCM

Healthcare IT Today

The following is a guest article by Pete Heydt, President at Patient Pay Ninety-five percent of healthcare leaders expect outpatient volumes to increase, with many anticipating increases of 10% or more this year, a recent survey found. But finding the right approach is key.

RCM 91
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Transparency Ecosystem in Healthcare

Healthcare IT Today

The following is a guest article by Paul Ketchel, Chief Executive Officer at MDsave. This presents the opportunity for an ecosystem of transparently-priced care, highly-engaged patients, and high patient satisfaction and net promotion levels. When it comes to prescription medications, consumers demonstrate this hesitancy.

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5 Strategies to Improve Healthcare Billing for Both Patients and Practices

Healthcare IT Today

The following is a guest article by Blake Walker, CEO at Inbox Health. The dreaded healthcare bill: patients’ anxiety rises the second it lands in their mailbox or inbox, and practices find the process of managing patient billing arduous. According to one survey on healthcare payment plans, 90.7

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Activating Patient Payment Behavior: Why a Digital-First Approach Is a Hospital’s Best Bet

Healthcare IT Today

The following is a guest article by Mark Spinner, President and CEO at AccessOne. It takes about three paper statements , on average, for consumers to pay their medical bills. Just three years ago, 90% of healthcare organizations relied on paper-based billing statements. Adopting a Digital-First Design Mindset.