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Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Health Populi

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. The post Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

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A Health Consumer Bill of Rights: Assuring Affordability, Access, Autonomy, and Equity

Health Populi

In addition to highlighting the Patient’s Bill of Rights, NABIP’s keynotes and general sessions will speak to similar topics being brainstormed at VIVE this week — including mental health, maternal health, pharmacy and prescription drugs (pricing, PBMs), population health, and Medicare and Medicaid innovations.

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Bonus Features – October 30, 2022 – 46% of Americans have gone into debt paying medical bills, 41% say retail and virtual care experiences are disjointed, and more

Healthcare IT Today

This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. Welcome to the weekly edition of Healthcare IT Today Bonus Features. News and Studies.

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Doctors’ Offices Morph into Bill Collectors As Patients Face Growing Out-Of-Pocket Costs

Health Populi

The article discusses the promises and problems with a growing supply of new companies targeting the patient billing, payment, and revenue-cycle management space, most of which are painted with the brush of improving “patient experience.”

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A Vote for Telehealth is a Vote for American Patients’ and Doctors’ Well-Being

Health Populi

To protect his licensure, the doctor asked the patient to drive from his home in West Virginia across the border into Ohio and “pull into a McDonald’s parking lot” from which the patient could access Wi-Fi and engage with the Ohio-based doctor for the consultation. Mental health can be scaled with telehealth.

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5 Strategies to Improve Healthcare Billing for Both Patients and Practices

Healthcare IT Today

The following is a guest article by Blake Walker, CEO at Inbox Health. The dreaded healthcare bill: patients’ anxiety rises the second it lands in their mailbox or inbox, and practices find the process of managing patient billing arduous. Blake is obsessed with how people experience the world.

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Using Data-Driven Fintech Tools to Tackle the Healthcare Affordability Crisis

Healthcare IT Today

The following is a guest article by Chiranjib Gupta, Chief Risk Officer at PayZen. In a medical emergency, patients would be forced to cover massive medical bills out of pocket. As a result, 1 in 10 Americans owe some form of medical debt , with millions owing more than $10,000.