Location, Location, Location – Understanding Health Consumers’ Evolving Definition of Convenience
Health Populi
JULY 7, 2023
In the 2023 Patient Consumer Survey report, the topline lesson is that “cost and location drive patient decisions, while service and comfort drive experience.” adults had a telehealth visit, down from 45% the year before. Initial consultations via telehealth were flat for around 1 in 4 people each year.
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