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Sneak Peek at 2021 Consumer Trends in Patient Engagement Survey Results

Healthcare IT Today

At the upcoming Stericycle Communication Solutions webinar on November 16 at 2 PM ET (11 AM PT), they’ll be sharing their 2021 US Consumer Trends in Patient Engagement Survey Results.

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Bonus Features – July 31, 2022 – House passes bill to extend telehealth flexibility to 2024, only 60% of practices hit their 2021 revenue goal, and more

Healthcare IT Today

House of Representatives passed by a 416-12 vote the Advancing Telehealth Beyond COVID–19 Act of 2021 , which would extend the telehealth flexibilities put in place during the public health emergency until the end of 2024. Surescripts also reported a 24% increase in the number of prescribers enrolled in May 2022 compared to May 2021.

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Health Plan Consumer Experience Scores Reflect Peoples’ Digital Transformation – ACSI Speaks

Health Populi

peoples’ expectations of their health care experience is melding with their best retail experience — and that’s taken a turn toward their digital and ecommerce life-flows. The study was fielded between October 2020 and September 2021. Emergency room experience stayed at an index of a (low) 66.

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The Evolution of a Patient Ambassador – Learning from Stacy Hurt

Health Populi

Parexel discovered Stacy who was delivering a keynote speech at DPHARM 2021. Following the program, the company asked her to give a talk at their global leadership summit in January 2022. So what’s the future of “Patient Ambassadors,” I asked one of the first in the marketplace.

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Authenticx Announces $20M in Series B Funding to Enhance the Customer Journey

Healthcare IT Today

increase in ARR in 2022 and 64 new employees since July 2021, many of whom joined product innovation and sales departments. Whether identifying areas of frustration for customers or listening for good news, conversational data can be used to revolutionize the patient experience and remind the workforce of their noble purpose.

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Using AI Responsibly and Ethically in Healthcare

Healthcare IT Today

In 2021, healthcare data breaches impacted 45 million people. million patients. increase from 2021. In a rapidly expanding era of AI, conversational analytics and data, healthcare organizations must build a foundation of compliance, transparency and trust dedicated to keeping patient information and communications secure.

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Waltz Health Brings Marketplace Drug Savings Solution to Health Plans and Employers

Digital Health Global

Health plans and pharmacies are choosing Waltz Health because of its broad network of discount partners, better savings, and because Waltz Health’s leadership team understands the nuances of today’s prescription drug supply chain. “We Marketplace Search helps overcome these challenges by taking the guesswork out of finding lower drug prices.