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The Expectation Gap Between What Patients Want Vs What They Get

Health Populi

In addition to wanting a higher communication standard for clinical information and self-care, three-quarters of patients also want an easy way to understand and paying their medical bills. Less than half say they’re currently getting that support from health care providers. Satisfaction outweighs loyalty.

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Telehealth and Virtual Care Are Melting Into “Just” Health Care at HIMSS19

Health Populi

Several factors underpin the adoption of telehealth in 2019: Consumers’ demand for accessible, lower-cost health care services as people face greater financial responsibility for paying the medical bill (via high-deductible health plans and greater out-of-pocket costs for co-payments).

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Jasper, Scaling a Human Touch for People Dealing with Cancer, Now With Walgreens

Health Populi

In 2019, Find Care expanded services for consumers to manage chronic health conditions addressing asthma, COPD, and diabetes. Jasper’s data ecosystem complements the patient’s clinical data on the psycho-social side of the person – that is, “real life.” “There are people behind those data points.”

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Great Expectations for Health Care: Patients Look for Consumer Experience and Trust in Salesforce’s Latest Research

Health Populi

health care economics, patients are now payors as health consumers with more financial skin in paying medical bills. This is a global study, conducted among health citizens from North America, Latin America, Europe and the Asia Pacific region. adults in July and August 2019. Election Day 2019.

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From Evolution to Innovation, from Health Care to Health: How Health Plans With Collaborators Are Re-Defining the Industry

Health Populi

As a constant observer and advisor across the health/care ecosystem, for me the concept of a “health plan” in the U.S. Furthermore, health plan members now see themselves as medical bill payers, seeking value and consumer-level services for their health insurance premium investment.

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Health@Retail Update: Kroger and Hy-Vee Morph Grocery into Health, Walmart’s Health Center, CVS/housing and More

Health Populi

CVS/health is growing its reach into the social determinants of health through its Destination: Health program. Think past the pharmacy and the company’s new Health Hub concept; think CVS/housing. The company invested $67 million in affordable housing in 2019, which built 2,200 homes in 24 cities in six states.

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The Hospital CFO in the Anxiety Economy – My Talk at Cerner’s Now/Next Conference

Health Populi

As patients have taken on more financial responsibility for first-dollar costs in high-deductible health plans and medical bills, hospitals and health care providers face growing fiscal pressures for late payments and bad debt. over-the-counter drugs and personal care), biotech, pharma, and health insurance.