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Tools for Paying Medical Bills Don’t Help Health Consumers Manage Their Financial Health

Health Populi

There’s a gap between the supply of digital health tools that hospitals and health systems offer patients, and what patients-as-consumers need for overall health and wellbeing. Health Populi’s Hot Points: The HIMSS-CCM research focused on “digital patient experience.”

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From Evolution to Innovation, from Health Care to Health: How Health Plans With Collaborators Are Re-Defining the Industry

Health Populi

As a constant observer and advisor across the health/care ecosystem, for me the concept of a “health plan” in the U.S. Furthermore, health plan members now see themselves as medical bill payers, seeking value and consumer-level services for their health insurance premium investment.

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Jasper, Scaling a Human Touch for People Dealing with Cancer, Now With Walgreens

Health Populi

Walgreens launched Find Care Now in 2018. And they have helped people co-create health outcomes as quantified in the cancer care experience slide shown here. Providers should consider new ways to not only mitigate the damage that has been done, but also find ways to anticipate and address similar challenges in the future.”

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Will Technology Cure Americans’ Health Care System Ills? Considering Google and Ascension Health’s Data Deal

Health Populi

What’s underneath that macro “healthcare” index number of 67 is a precipitous decline in the past year for Americans’ trust in hospitals, compared with biotech, pharma, consumer healthcare, and even health insurance — all of which grew in trust between 2018 and 2019, but not so with the hospital segment of U.S.

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Design, Empathy and Ethics Come to Healthcare: HXD

Health Populi

I’m blogging live while attending HXD 2018 in Cambridge, MA, the health/care design conference convened by Mad*Pow, 26th and 27th June 2018. Amy, Founder and Chief Experience Office of Mad*Pow, kicked off the conference with context-setting and inspiration.

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Great Expectations for Health Care: Patients Look for Consumer Experience and Trust in Salesforce’s Latest Research

Health Populi

health care economics, patients are now payors as health consumers with more financial skin in paying medical bills. Today as Election Day, I recall my post published yesterday here in Health Populi on U.S. voters’ perspectives on health care reform looking toward Election Day 2020.

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Gail Phillips: My journey to the Society for Participatory Medicine

Society for Participatory Medicine

I was very fortunate to have attended the Society for Participatory Medicine’s (SPM) Second Annual Conference , in partnership with the Connected Health Alliance Conference, at Boston’s Seaport World Trade Center on October 17, 2018. I was always concerned and in-tune with the patient experience.