Older adults need vendor empathy to attain digital literacy
Aging in Place Technology Watch
SEPTEMBER 29, 2022
Tap this on an iPad and you will see a screen that demonstrates ‘Collections’. See ‘Reduce background noise.’ That’s fun: Open Control Center, tap Mic Mode, then tap Voice Isolation to make sure your voice comes through loud and clear. Do the companies see ‘old people’ as ‘other, not like them?’ See vendor empathy.
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