Health Populi

FEBRUARY 8, 2021

The COVID-19 pandemic accelerated the use of digital health tools and virtual health care; looking past the pandemic, the American Telemedicine Association is envisioning that care will be omni-channel just as other aspects of consumers’ lives are, whether shopping, banking, or now for people in school, education.

Mental health 323

Mental health Digital Health Public Health Health Data 323

Healthcare IT Today

MARCH 16, 2023

By failing to provide cross-channel and omni-channel experiences, they are unable to meet customer expectations, forcing them into live channels, and creating even more transactional, repetitive work for customer care employees.

Leadership 129

Leadership Patient Experience Healthcare IT Health IT 129

Health Populi

MARCH 19, 2019

Key issues facing the industry in 2019 and into the next few years range from regulation of dietary supplements and the role of CBD in self-care, the omni-channel consumer, ecommerce vs. bricks-and-mortar, trust, and wrestling with consumer privacy. Nishat noted that the “death of television” discussed in mass media is highly over-rated.

BioTech 149

BioTech Life Science Leadership Medicare 149