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Promoting Better Customer Service During a Pandemic

Electronic Health Reporter

By Pankaj Gupta, CEO, iPlum During the early stages of the pandemic, many health providers and patients saw the flaws with healthcare customer service. The article Promoting Better Customer Service During a Pandemic appeared first on electronichealthreporter.com.

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The Evolution of Healthcare at Home, the Technology Driving this Change, and It’s Impact on the World of Healthcare

Healthcare IT Today

Cindy Gaines, Chief Clinical Transformation Officer at Lumeon Telehealth, digital communication, and remote patient monitoring rose to the forefront during the pandemic and are now well-established care delivery options. We reached out to our brilliant Healthcare IT Today community to get their insights into this topic.

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Equity must be embedded in the overall health ecosystem

Healthcare IT News - Telehealth

That legislation really does a lot, I think, to further telehealth by driving access to broadband service, which is a major barrier for telehealth care delivery, especially in rural areas. Telehealth has been a lifeline for many of us during the pandemic, but for those in rural areas or low-income areas, it hasn't even been an option.

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Mass General Brigham on the finer points of EHR-telehealth integration

Healthcare IT News - Telehealth

What were the design methodology approaches taken by the technology team during the COVID-19 crisis? The pandemic was certainly a factor in how we would usually approach something of this nature, due to the timing constraints. I work within the information systems department supporting virtual care platforms and technical strategy.

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Telemedicine can lead to more profitable practices post-pandemic

Healthcare IT News - Telehealth

A: While the pandemic caused incredible disruption in healthcare, it also spurred adoption of new technologies to provide safe, secure care. Prior to the pandemic, many healthcare organizations had not considered virtual care as part of how they interact with patients. It's beyond an electronic form or an appointment reminder.

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Safe and Sound: Understanding the Importance of Patient Safety in Healthcare Systems

DrKumo Remote Patient Monitoring

Patient safety is a critical aspect of healthcare that ensures the well-being of patients during medical procedures. It refers to the measures taken to prevent harm while providing health services. Understanding Patient Safety Patient safety refers to the measures taken to prevent patient harm while providing health care services.

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Three Ways Enterprise Visibility and Automation Benefit Staff and the Patient Experience

Healthcare IT Today

The following is a guest article by Scott Hondros, Vice President of Professional Services at CenTrak. This theory has been tested within the healthcare industry over the last few years as the COVID-19 pandemic aligned with, and expedited, the retirement of many employees in the Baby Boomer generation.