Healthcare Costs, Access to Data, and Partnering With Providers: Patients’ Top User Experience Factors
Health Populi
OCTOBER 23, 2020
As patients returned to in-person, brick-and-mortar health care settings after the first wave of COVID-19 pandemic, they re-enter the health care system with heightened consumer expectations, according to the Beryl Institute – Ipsos Px Pulse report, Consumer Perspectives on Patient Experience in the U.S.
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