FierceHealthIT

OCTOBER 5, 2023

Retailers are placing big bets on their customers’ willingness to trust them with their healthcare needs. Healthcare providers have promised that timely, convenient and affordable care built with the patient in mind is just around the corner.

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Health Populi

SEPTEMBER 27, 2023

For today’s Health Populi blog, I choose to focus in on a key theme in my work right now — the convergence of retail health, primary care, consumers’ home economics, health care access, and the future of U.S. Now check out Trend 6 on Disintermediation — a growing supply side of retail- and home-based care providers.

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Primary Care Medical Billing Medicare Patient Experience 240

Health Populi

FEBRUARY 16, 2023

Ever since Clayton Christensen explained the concept of disruptive innovation in 1995, health care became one of the poster children emblematic of an industry ripe for disruption. The largest retailer in the U.S. The American Hospital Association is taking disruption seriously right here, right now, as the U.S.

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Primary Care Patient Experience Nursing Telehealth 170

Health Populi

JULY 25, 2022

coincides with a retail health hurricane of big announcements shaking up the health/care ecosystem. Today, on Day 1, let me set up the context for retail health as I laid out in my book, HealthConsuming: From Health Consumer to Health Citizen. The post The Retail Health Battle Royale in the U.S.

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Digital Health Mental health Telehealth Nursing 310

Health Populi

JULY 27, 2023

consumers’ views on retail pharmacies in four channels: brick and mortar chain drug stores, brick and mortar mass merchandisers, brick and mortar supermarkets, and mail order. Furthermore, CVS Pharmacy inside Target (at 698 points) ranks higher than CVS Pharmacy as a retail chain drug store (at 651 points this year).

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Primary Care Pharmaceuticals Patient Experience 156

Health Populi

JULY 26, 2022

Welcome to Day 2 of The Retail Health Battle Royale in the U.S., my week-long update of the American retail health/care ecosystem weaving the latest updates from the market and implications and import for health care consumers. Never a dull moment right now in the retail health ecosystem!

Primary Care 411

Primary Care Digital Health BioTech Medicare 411

Health Populi

OCTOBER 10, 2022

This has happened across many stakeholders in the evolving health/care ecosystem of suppliers, including hospital systems, health plans, grocery chains, retail pharmacy, consumer technology, digital health and tech-enabled providers, pharma and medical supply companies. trillion healthcare industry.

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Primary Care Patient Experience Connected Health Digital Health 156

Health Populi

NOVEMBER 1, 2022

While consumers’ satisfaction with inpatient care experiences improved a few points over the past year, health insurance and hospitals still fall in the bottom-third of all industries with which people interact, according to the American Customer Satisfaction Index (ACSI) Insurance and Health Care Study 2021-2022.

Primary Care 293

Primary Care 293

Health Populi

JULY 29, 2022

In another factor to add into the retail health landscape, Dollar General (DG) the 80-year old retailer known for selling low-priced fast-moving consumer goods in peoples’ neighborhoods appointed a healthcare advisory panel this week. a Vertically-Integrated retail health provider?) Power 2022 U.S.

Digital Health 203

Digital Health Telemedicine Primary Care Telehealth 203

Health Populi

FEBRUARY 4, 2024

Neither of these explanations satisfies my current view of where I see the industry at this moment, and especially as I work through my forecast to 2030. Geisinger plans to open more clinics for primary care, senior care, and convenient/retail care. Retail health-meets-Medicare.

Primary Care 212

Primary Care Medicare Medical Billing Public Health 212

Health Populi

APRIL 23, 2024

In this health consumer update, McKinsey spoke with three consumer marketing experts from other industries to learn best practices on how best to “be there” for consumers — in other words, meeting people where they are. The first bar chart from the report tells us that most U.S.

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Mental health Patient Experience Digital Health Telehealth 193

Health Populi

JULY 12, 2021

Acosta, the retail market research pro’s, updated our understanding consumers evolving as COVID-19 Has Elevated the Health and Wellness Trends of the Recent Years , results of a survey conducted among in May 2021. ” Consumers-as-patients are seeking and hungry for help and support to get healthy and stay that way.

Life Science 182

Life Science Nursing Primary Care Pharmaceuticals 182

Health Populi

FEBRUARY 19, 2024

The food industry, both retail food chains and food suppliers, has found health and nutrition are having a positive impact on their businesses both for margins and for missions, we learn in the latest annual survey on Food Industry Contributions to Health & Well-being, 2024 , from FMI.

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Nursing Leadership Public Health 182

Health Populi

AUGUST 9, 2019

Well, now you do, and I’m going to explain how this three-letter-acronym is rolling into the retail health landscape, opportunities, risks, and other issues I like to cover when forecasting the future of a new-new thing in health/care. CBD is being fast-adopted by consumers in retail and regulated shopping channels.

Mental health 242

Mental health 242

Health Populi

JULY 27, 2022

I’m folding the report into my coverage this week on the Retail Health Battle Royale today, Day 3 of my week-long series updating us on the health/care ecosystem. For the previous two days’ posts, see… Day 1 – The context for retail health in the U.S., The post The Retail Health Battle Royale in the U.S.

Digital Health 156

Digital Health Public Health Health Data Interoperability 156

Health Populi

SEPTEMBER 10, 2021

Kaufman Hall analyzed 100 health care organizations in this year’s consumerism survey to assess their readiness to embrace consumer-centric strategies, understand how the industry prioritizes these approaches, evaluate their progress toward responding to them, and identifying best practices.

Primary Care 193

Primary Care Mental health Telehealth Patient Experience 193

Health Populi

OCTOBER 3, 2019

We’re convening today through Sunday in Indianapolis with GMDC, the Global Market Development Center and Retail Tomorrow to brainstorm the current and future prospects for SelfCare, health and wellness in the hands, hearts, and homes of consumers. The Rise of the Healthcare Consumer sponsored by Health:Further.

Primary Care 163

Primary Care 163

Health Populi

SEPTEMBER 15, 2018

In our Amazon-Primed world, the future of retail is not ten years from now; it’s “tomorrow.”. That’s personalization, and that’s where retail health can and is making a difference in Everyday Peoples’ lives. To that end, two entrepreneurs showed off their developments for innovating retail. Google opening its first store.

Primary Care 205

Primary Care Patient Experience Connected Health Digital Health 205

Health Populi

MAY 31, 2019

The authors are part of Deloitte Consulting’s Retail team. The retail spending data provides important context for considering how people in the U.S. Deloitte refers to “the great retail bifurcation” and growing gap between have’s and have-not’s in America.

Primary Care 147

Primary Care Patient Experience Digital Health 147

Health Populi

FEBRUARY 27, 2019

As people take on more self-care for health care, they are looking to access products and services in retail bricks-and-mortar and ecommerce channels in the same places they buy food and other products. consumers’ experiences with 400 companies in 46 industries. consumers’ experiences with 400 companies in 46 industries.

Telehealth 175

Telehealth 175

Health Populi

AUGUST 16, 2018

With the acquisition of GreatCall, a mature player in the aging-tech space, Best Buy is doubling down on consumer health technology@retail. the electronics retailer, it’s out with CDs and in with technology for aging at home. Interestingly, Best Buy was GreatCall’s first retail partner, a relationship struck up ten years ago.

Digital Health 168

Digital Health Health Technology Healthcare IT Primary Care 168

Health Populi

OCTOBER 13, 2023

You can see the various industries covered in the chart comparing simplicity scores globally and among U.S. consumers perceive these industries to be more complex to deal with than others such as grocery, appliances, electronics, restaurants, and retail overall. consumers specifically. Why care about simplicity?

Mental health 193

Mental health Telemedicine Patient Experience Telehealth 193

KevinMD

JANUARY 31, 2020

What if I told you just a few years ago that Amazon — a budding e-commerce startup — would come to disrupt the multi-billion dollar retail industry. At least not in the magnitude that will force a slew of big-box retailers to shut […]. I seriously doubt that anyone could have given it a serious thought.

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Health IT 502

Health Populi

AUGUST 22, 2019

The demand-patient side of this equation is clear: that peoples’ expectations for customer experience have been raised by other retail and service moments (which I referred to in the chapter, “The Amazon Prime-ing of Health Consumers” in my book HealthConsuming ). Why would this be the case?

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Patient Experience Connected Health Digital Health Telehealth 156

Health Populi

OCTOBER 6, 2023

.” As for grocers that operate retail pharmacies and Big Box retailers like Walmart with a substantial business through pharmacy and health care services, this scenario re-sets the retail health marketspace. Local/regional hospitals and health systems have the opportunity to collaborate in their communities.

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Pharmaceuticals 344

Health Populi

APRIL 6, 2021

Trust in the technology industry has crashed to an all-time low based on the 2021 Edelman Trust Barometer. ” The first chart shows the one-year trend on trust across industries through U.S. Most industries lost citizens’ trust between 2020 and 2021, most notably, Technology, dropping the greatest margin at 9 points.

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Public Health Digital Health Health Technology Mobile Health 413

Ortholive

MAY 18, 2022

What is the state of workplace injuries in retail? 7 ways to lower the risks of employee injury in a retail store. How OrthoLive helps retailers improve their safety record. One of the costliest challenges retailers face is the increasingly high number of workplace injuries in retail settings.

Telemedicine 52

Telemedicine Nursing 52

Health Populi

NOVEMBER 4, 2021

health care industries fell to their lowest consumer satisfaction scores in two decades, we learn in the latest evaluation by the American Consumer Satisfaction Index report. The post How Healthcare Experience Ranks Versus Other Industries (Not So Great) appeared first on HealthPopuli.com.

Patient Experience 182

Patient Experience Connected Health Digital Health 182

Digital Health Global

APRIL 13, 2023

.–(BUSINESS WIRE)– #biometrics –Daon, the Digital Identity Trust company, is expanding its identity proofing and authentication solutions to the healthcare industry to enable organizations to safeguard identities for providers, staff, and patients. Healthcare is often associated with complicated, cumbersome processes.

Patient Experience 88

Patient Experience FHIR Interoperability Digital Health 88

Health Populi

APRIL 5, 2023

In the latest Ipsos look into the future of “Purpose,” we find that consumers look most to health and pharmacy companies for shared values, compared with other industries people patronize such as food and grocery, technology and banks. Health and pharmacy top this list, cited by 36% of global consumers.

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Public Health Leadership Pharmaceuticals Mental health 156

Health Populi

JUNE 20, 2022

Health Populi’s Hot Points: In other health care brand stories, Morning Consult took a deeper dive looking at the brand-trust positions of the two largest retail pharmacy/health companies operating in the U.S.: CVS Health and Walgreens. That’s on the supply side.

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Primary Care Mental health 280

Health Populi

SEPTEMBER 8, 2022

As a result, Accenture’s lead for Consumer Goods & Services recommends that, “consumer-facing companies [must] tap into cross-industry expertise and scientific and technological breakthroughs while also considering consumers’ changing priorities when designing new offerings.”

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Medical Billing Public Health 245

Health Populi

OCTOBER 1, 2019

As we approach this coming weekend’s SelfCare Summit sponsored by GMDC, I continue to update my retail health ecosystem graphics and landscape. This post will be my latest read on the issue which I’ll discuss on Friday afternoon 5th October in a session titled, “The New Health/Care: Patient-Led, Retail-Enabled.”

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Primary Care Digital Health Telehealth Mental health 149

FierceHealthIT

OCTOBER 8, 2023

LAS VEGAS—The HLTH 2023 conference kicked off Sunday expecting to draw up to 10,000 attendees from across the industry to plot the future of digital health innovation. | The latest news and updates from the HLTH 2023 conference: Uber and Optum team up to simplify access to Medicare Advantage supplemental benefits.

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Medicare Digital Health 81

FierceHealthIT

NOVEMBER 3, 2023

Welcome to this week's Chutes & Ladders, our roundup of hirings, firings and retirings throughout the industry.

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Telebehavioral Health Institute

SEPTEMBER 14, 2022

Driven by the need to reduce contact in the early days of the pandemic, telehealth is now predicted to become a quarter trillion dollar industry. Although predictable, false starts with large retailers such as Amazon are sobering. With a quarter of a trillion-dollar industry exploding at the door, planning is in order.

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Telehealth Connected Health Medicare Telemedicine 96

Healthcare IT Today

JULY 7, 2022

Digitizing content helps companies across almost every industry increase efficiency, improve workflow, reduce costs, and raise productivity. For the healthcare industry – an industry that is conservative by nature – undergoing a transformation presents an opportunity to implement digital strategies across the board.

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Telehealth Digital Health EHR Nursing 129