Industry, Patient Experience, Primary Care and Survey

Clinician Burnout – Lessons from BDO’s Clinician Experience Survey for Patient Experience and Primary Care

Health Populi

OCTOBER 30, 2023

T he 2023 BDO Clinician Experience Survey “takes on” clinician burnout, connecting the strategic dots between the clinician experience and the patient experience. And third, investing in clinician mental health resources garnered 42% of clinicians’ interest in the BDO survey.

Primary Care

Primary Care Patient Experience EHR Health Data

1 in 3 Primary Care Physicians Have Already Tried AI Scribe Tools, Outlook Is Cautiously Optimistic, Finds Elation Health Survey

Digital Health Global

DECEMBER 13, 2023

AI scribe tools use speech recognition and natural language processing to capture and transcribe conversations between a physician and a patient during clinical encounters. This survey affirms that our clinicians are cautiously optimistic about the potential of AI and its promise. co-founder and CEO of Elation Health.

Primary Care

Primary Care EHR healthcare technology Digital Health

The 2023 Health Economy – The Evolving Primary Care and Retail Health Convergence Through Trilliant Health’s Lens

Health Populi

SEPTEMBER 27, 2023

I’ll be referring to the research, with gratitude, over the coming months for my own work with clients spanning the health/care ecosystem. health care financing. The line chart here illustrates one piece of the Report’s section on “Unraveling Health,” showing that primary care volumes in the U.S.

Primary Care

Primary Care Medical Billing Medicare Patient Experience

New Primary Care, Retail and Tech Entrants Motivating Hospitals to Grow Consumer Chops

Health Populi

SEPTEMBER 10, 2021

Kaufman Hall analyzed 100 health care organizations in this year’s consumerism survey to assess their readiness to embrace consumer-centric strategies, understand how the industry prioritizes these approaches, evaluate their progress toward responding to them, and identifying best practices.

Primary Care

Primary Care Mental health Telehealth Patient Experience

While Virtual Care is “Table Stakes” in Health Care, Consumers Are Growing More Protective About Data-Sharing

Health Populi

MARCH 18, 2024

However, that ubiquity comes with its own set of market pressures…shifting from pandemic-responsiveness to market- and consumer- responsiveness, ” according to The new era of consumer engagement, Rock Health’s ninth annual Consumer Adoption Survey published 18 March. While virtual care is ubiquitous across the U.S.

Mental health

Mental health Health Data Primary Care Telehealth

Getting Health Care at a Retail Pharmacy vs a Retail Store: Consumers May Be Favoring the Pharmacist Versus the Retailer

Health Populi

MAY 16, 2023

consumers seem to be saying in a new study from Wolters Kluwer Health, the company’s second Pharmacy Next: Consumer Care and Cost Trends survey. consumer foresee that most primary care will be delivered at pharmacies, retail clinics, or pharmacy clinics — not in doctors’ offices, the study found.

Primary Care

Primary Care Nursing Health Information Telehealth

Healthcare Costs, Access to Data, and Partnering With Providers: Patients’ Top User Experience Factors

Health Populi

OCTOBER 23, 2020

As patients returned to in-person, brick-and-mortar health care settings after the first wave of COVID-19 pandemic, they re-enter the health care system with heightened consumer expectations, according to the Beryl Institute – Ipsos Px Pulse report, Consumer Perspectives on Patient Experience in the U.S.

Patient Experience

Patient Experience Primary Care Mental health Public Health

Food, Cars, and Tech: Here’s How U.S. Consumers Rank Companies’ Reputations – the 2022 Axios-Harris Poll

Health Populi

MAY 25, 2022

I’ve curated the logos of the top 30 companies based on the Poll’s survey of 33,096 U.S. The survey assessed peoples’ awareness of companies that either “excel or falter in society,” according to the study methodology. all continuing to evolve their health/care services and platforms.

Mental health

Mental health Primary Care Digital Health Telehealth

Health Plan Consumer Experience Scores Reflect Peoples’ Digital Transformation – ACSI Speaks

Health Populi

OCTOBER 19, 2021

The American Customer Satisfaction Index Insurance and Health Care Study 2020-2021 published today, recognizing consumers’ value for the quality of health insurance companies’ mobile apps and reliability of those apps. Year on year, few experience benchmarks significantly shifted between 2020 and 2021, the first bar chart shows.

Primary Care

Primary Care Leadership Digital Health Health Data

RPM reduces 30-day readmission rates by 50% at Lee Health

Healthcare IT News - Telehealth

FEBRUARY 6, 2024

He is scheduled to speak at the HIMSS24 Global Conference & Exhibition in a session entitled "Digital Care at Home That Improves Clinical and Patient Outcomes." "When the technology was applied to southwest Florida patients, we saw an overall reduction of 30-day readmission rates for all clinical pathways by 50%."

Patient Experience

Patient Experience Nursing Primary Care Connected Care

GNC Offers “Free Healthcare” — Telehealth, Generic Meds, and Loyalty in the Retail Health Ecosystem

Health Populi

JULY 24, 2023

in any one’s definition of value-based health care — most especially, a consumer’s. Health care costs continue to be top five health care issues of most importance to U.S. consumers, found in the latest Beryl Institute-Ipsos Px Pulse survey published for July 2023.

Free healthcare

Free healthcare Telehealth Medical Billing Primary Care

Health Care and Consumers in 2030: A Profile from KPMG

Health Populi

JULY 16, 2019

A “one layered delivery network through which patients can move seamlessly as they age and their needs evolve” will be the new health care platform to meet patients’ demands by 2030, according to a forecast from KPMG’s Healthcare and Life Sciences Institute. delivery and financing system.

EHR

EHR Life Science Primary Care Digital Health

Location, Location, Location – Understanding Health Consumers’ Evolving Definition of Convenience

Health Populi

JULY 7, 2023

See my Hot Points below, discussing my views on the morphing of health care real estate from Pill Hill and inpatient hospitals to the home and closer-to-home sites. In the 2023 Patient Consumer Survey report, the topline lesson is that “cost and location drive patient decisions, while service and comfort drive experience.”

Telehealth

Telehealth Life Science Mental health Primary Care

Medical Costs Are Consuming Americans’ Financial Health

Health Populi

APRIL 2, 2019

Spending on medical care costs crowded out other household spending for millions of Americans in 2018, based on The U.S. Healthcare Cost Crisis , a survey from West Health and Gallup. Americans seem to have a sense of civic duty for healthcare costs considering the survey found that 19% of people were satisfied with the U.S.

Pharmaceuticals

Pharmaceuticals Primary Care Patient Experience Health Policy

Zealous for Wellness: The Ongoing Quest for Standard Measures

Healthcare IT Today

NOVEMBER 16, 2023

As background, it’s worth stating that the insurance industry has settled on a ten-session course of therapy for most conditions (which of course was seen as ridiculously inadequate by the classical Freudian psychoanalytic movement, who could treat patients for years at a time).

Patient Experience

Patient Experience Mental health Digital Health Primary Care

Be Mindful About What Makes Health at HLTH

Health Populi

OCTOBER 18, 2021

The survey informing the report was conducted between August 2 and September 7, 2021, among 3,616 adults 18 and older (in English, Spanish, Mandarin, Cantonese, Korean, and Vietnamese based on consumers’ language preferences). That’s the supply side of HLTH.

Digital Health

Digital Health Primary Care Mental health Public Health

Survey: U.S. Health System Leaders Embracing Remote & Virtual Care

care innovations

NOVEMBER 28, 2018

That’s according to a new survey from the University of Pittsburgh Medical Center ’s Center for Connected Medicine. Health Systems 2018,” the survey runs down the topics most of interest to C-suite executives at 35 of the nation’s largest health systems. We have moved forward because it’s the right thing to do. “As

Remote care

Remote care mHealth Telehealth Primary Care

Here are the major issues facing healthcare in 2021, according to PwC

Healthcare IT News - Telehealth

DECEMBER 16, 2020

This is according to a new annual report from research and consulting giant PwC entitled “Top health industry issues of 2021: Will a shocked system emerge stronger?” ” "In the year ahead, the industry will work to determine which virtual visits make the most sense, and where and how they should take place."

Life Science

Life Science Pharmaceuticals Mental health Telehealth

Telehealth and Virtual Care Are Melting Into “Just” Health Care at HIMSS19

Health Populi

FEBRUARY 12, 2019

.” Nearly all health care providers plan to expand existing on-demand virtual care services, with 6 in 10 of them planning to do so in the first half of 2019, Zipnosis learned in a benchmarking survey that polled 56 organizations operating in all 50 U.S. The expensive affordable. And the frustrating delightful.”

Telehealth

Telehealth EMR Medical Billing Mental health

Time To Travel And Wait In Health Care: The Opportunity For Self-Care At Home

Health Populi

FEBRUARY 26, 2019

What industry compels its “consumers” to wait longer and travel further for services more than any other in a person’s daily life? That would be health care, a report from Altarum notes. This was the first image that greeted me as I entered the Orange County Convention Center to retrieve my badge for the conference.

Primary Care

Primary Care Telehealth Patient Experience Mobile Health

Telehealth Update from the AMA – Setting the Context for ATA 2022

Health Populi

APRIL 28, 2022

physicians were using telehealth to care for patients at the end of 2021. Among those doctors who were not providing telehealth by late 2021, just over one half never did so during the COVID-19 pandemic, according to the 2021 Telehealth Survey Report from the AMA. Specialty care. Care coordination and continuity.

Telehealth

Telehealth Primary Care Telemedicine Public Health

Healthcare Workforce – 2023 Health IT Predictions

Healthcare IT Today

JANUARY 5, 2023

Staffing issues, record losses, and burnout continued to plague the healthcare industry in 2022. Emergency departments and urgent cares are over capacity nationwide, and patients often wait weeks to see their primary care physician. Emily Goetz, Vice President of Commercial at Bright.md.

Health IT

Health IT Nursing HC Patient Experience

Balancing Budget and Need for Updates: The Struggles of Keeping Physician Practices Alive

Healthcare IT Today

OCTOBER 21, 2022

Practices will survive…but for them to thrive, the industry needs to shift how care is paid for. New technologies and integrated care teams will be essential for addressing issues like burnout, medication adherence and rising costs. And 61% of patients expect to make payments for their care online or through a digital app.

Patient Experience

Patient Experience EHR Private practice Leadership

How health IT's leading innovators are using AI now, and where they see it going

Healthcare IT News - Telehealth

SEPTEMBER 25, 2023

By Mike Miliard | August 29, 2023 News Where generative AI can make headway in healthcare Generative AI can help recruit the next generation to work in the healthcare industry by. In this regularly updated page, we offer their perspective and advice. The process.

Health IT

Health IT EHR Nursing EMR

The Retail Health Battle Royale, Day 5 – Consumer Demands For a Health/Care Ecosystem (and What We Can Learn from Costco’s $1.50 Hot Dog)

Health Populi

JULY 29, 2022

All this week in Health Populi , I’ve covered various aspects of the Retail Health Battle Royale — the shake-up of the legacy healthcare industry that is evolving into a health/care ecosystem shaped by growing consumer demands for more experiences the way people deal with retail in omni-channel, digitally-enabled ways.

Digital Health

Digital Health Telemedicine Primary Care Telehealth

The Goal of RPM is Management, Not Monitoring

Healthcare IT Today

MAY 25, 2023

RPM offers the ability to follow the patient from the clinic to the home and to provide a more complete picture of their health by collecting daily metrics such as blood pressure, blood glucose, weight, pulse oximetry, etc. But the healthcare industry needs to look at RPM as a tool in the toolkit for managing health conditions.

EMR

EMR Interoperability Primary Care Telehealth

Telehealth-As-Healthcare Is a Mainstream Expectation Among Consumers, J.D. Power Finds

Health Populi

OCTOBER 6, 2022

would use virtual care to receive medical services in the future, J.D. Power found in their Study which was conducted among 4,306 health care consumers who had used a telehealth service in the 12 months preceding June and July 2022 when the survey was fielded. “Patients really like telehealth,” J.D.

Telehealth

Telehealth Mental health Nursing Primary Care

Consumers’ Trust In Pharmacists As Providers Grows Along with Omnichannel Health Care

Health Populi

OCTOBER 26, 2022

The pharmacy is all these things, and increasingly digital-first, we learn in The Rx Report: A new day in retail pharmacy , a consumer survey from CVS Health. Or, perhaps, you asked the pharmacist staffing your favorite grocery store Rx counter to give you the latest vaccine to keep COVID-19 variants at-bay.

Mental health

Mental health Nursing Telehealth Primary Care

The Digital Transformation of Patients – Update from Rock Health and Stanford

Health Populi

MARCH 2, 2021

But another patient side-effect of COVID-19 has been the digital transformation of many patients , documented by data gathered by Rock Health and Stanford Center for Digital Health and analyzed in their latest report explaining how the public health crisis accelerated digital health “beyond its years,” noted in the title of the report.

Digital Health

Digital Health Mental health Health Data Telemedicine

Aspects of Social Determinants of Health: Collecting Data

Healthcare IT Today

OCTOBER 18, 2023

Previous articles in this series showed why social determinants of health (SDoH) are the hottest recent addition to data used by the medical industry. Andrew Eye, CEO of the healthcare data science company ClosedLoop , estimates that about 15% of physicians collect SDoH-related data from patients and use it to assess their needs.

Health Data

Health Data Public Health Life Science Medicare

The Advantages, Challenges, and Costs of Healthcare at Home Services

Healthcare IT Today

MARCH 28, 2024

While our first big push into remote care was a leap into the unknown, this time we want to make sure that we are surveying the landscape to make this a safe, smart, and financially responsible decision. Currently, 100mm people live in primary care physician shortage areas and 160MM live in mental health provider shortage areas.

Primary Care

Primary Care Digital Health Telemedicine Mental health

Telehealth Awareness, Access and Adoption: Updates from J.D. Power, the ATA and FAIR Health

Health Populi

AUGUST 5, 2019

Power,” your mind probably imagines reviews of automotive performance, retail shopping experiences, or perhaps even health insurance plan customer service. Power has undertaken a survey on consumer satisfaction with 31 telehealth providers across 15 measures, which will be published in November 2019. health care system.

Telehealth

Telehealth Telemedicine Mental health Primary Care

How Philips Has Pivoted In the COVID-19 Pandemic: Connected Care From Hospital to Home

Health Populi

JUNE 10, 2020

This second graphic diagrams a patient journey map for the coronavirus, across the continuum of care settings from the community and home to primary care, emergency, hospital, and post-acute. patients still hesitated to return to hospitals, emergency rooms, outpatient surgery centers and urgent care.

Connected Care

Connected Care Digital Health Telehealth Public Health

Self-Care is Healthcare for Everyday People

Health Populi

SEPTEMBER 14, 2018

They were generous to invite me to hang out this weekend and observe the various streams of activity, as well as meet with attendees on both the “sell” and “buy” side of the HBW industry. Throughout, I’m wearing my health consumer-focused lens. As for that “A”-word?

Medicare

Medicare Primary Care Pharmaceuticals Patient Experience

Healthy Living Trends Inspired by COVID-19: Retailers, Food, and Consumers’ Growing Self-Care Muscles

Health Populi

JULY 12, 2021

Acosta, the retail market research pro’s, updated our understanding consumers evolving as COVID-19 Has Elevated the Health and Wellness Trends of the Recent Years , results of a survey conducted among in May 2021. In the U.S.,

Life Science

Life Science Nursing Primary Care Pharmaceuticals

Kroger Health Thinks Food is Medicine – Nutrition at the Grocery Store Via FMI’s Insights

Health Populi

JUNE 20, 2019

The first bar chart illustrates “the meaning of eating well” based on FMI’s consumer survey of U.S. At the bottom are fast food restaurants (49% agreeing), the entertainment industry (among 32%), food processors and manufacturers (for 29% of people), and the news media (for 25% of people).

Nursing

Nursing Primary Care Patient Experience

Workforce development: Your organization is only as strong as its people

Healthcare IT News - Telehealth

JUNE 25, 2019

Focus on Workforce Development According to the Association of American Medical Colleges, the United States will see a shortage of between 46,900 and 121,900 physicians by 2032, including both primary care doctors and specialists. How the consumerization of healthcare is changing the industry. by Jeff Lagasse June 10, 2019.

Nursing

Nursing Leadership Patient Experience EHR

Health Equity: Searching for a New Angle

Healthcare IT Today

MAY 10, 2023

In fact, a survey conducted by Pearl found that 71% of patients are more likely to trust their dentist’s diagnosis when their dentist is aided by AI software. This technology not only allows for more accurate diagnosis, but it also enables patients to better visualize what their providers are trying to communicate.

Primary Care

Primary Care Mental health Telehealth Patient Experience

The Tech Giants are Coming for Healthcare

Lloyd Price

OCTOBER 16, 2018

Some of the biggest and most famous tech companies are making big bets on health care. The blue chips of Silicon Valley have announced they’re interested in disrupting an industry that has bedeviled us with rising costs and inefficiencies for decades. That is more than any tech firm except Apple.

Life Science

Life Science Primary Care Interoperability EHR

When Household Economics Blur with Health, Technology and Trust – Health Populi’s 2023 TrendCast

Health Populi

DECEMBER 22, 2022

Brian Klepper of Worksite Health Advisors , longtime consigliere to self-insured employers, unions, and value-oriented providers of medical services, explained the growth in value-based care he expects to see in the coming months: “Today’s descendants of the disruptor Managed Care companies of the 1980’s are value-focused and high performing….that

Health Technology

Health Technology Mental health Digital Health Primary Care

A Matter of Trust, Perception, Risk, and Uncertainty – The Big Issues Raised by the Acquisition of PatientsLikeMe and Other Patient Data Transactions

Health Populi

JULY 1, 2019

In fact, if you knew that the business model of PLM was always to package and sell data to researchers, including the pharmaceutical industry, you may shrug your shoulders and assume there is no fundamental change. A 2018 national survey found that 39% of U.S. It is impossible to paint them with a one-color brush.

Pharmaceuticals

Pharmaceuticals HIPAA BioTech Patient Experience

“Telehealth is a digital distribution channel for health care” – catching up with Roy Schoenberg, President and CEO of American Well

Health Populi

FEBRUARY 14, 2019

So for that industry disruptor, the key tactic is to develop and implement skills around inventory distribution. Thus, the quote in the title of this post: as Roy asserted, “telehealth is the distribution channel for health care services.”. Roy’s Amazon-analogy pointed me to the concept of “inventory.”

Telehealth

Telehealth Telemedicine Digital Health EHR

Healthcare Consumerism – 2023 Health IT Predictions

Healthcare IT Today

JANUARY 12, 2023

With patients shifting toward a digital-first approach for care navigation, health plans will need to embrace a broader set of care delivery mechanisms and make the full spectrum of specialist options easier to find. Health consumers demand better care experiences. Ted Shannon, CFO at Strive Health.

Health IT

Health IT Patient Experience Mental health Private practice

Hospitals Suffer Decline in Consumer Satisfaction

Health Populi

NOVEMBER 27, 2019

While customer satisfaction with health insurance plans slightly increased between 2018 and 2019, patient satisfaction with hospitals fell in all three settings where care is delivered — inpatient, outpatient, and the emergency room, according to the 2018-2019 ACSI Finance, Insurance and Health Care Report.

Primary Care

Primary Care Medical Billing Patient Experience Health Policy

Clinician Burnout – Lessons from BDO’s Clinician Experience Survey for Patient Experience and Primary Care

1 in 3 Primary Care Physicians Have Already Tried AI Scribe Tools, Outlook Is Cautiously Optimistic, Finds Elation Health Survey

Trending Sources

The 2023 Health Economy – The Evolving Primary Care and Retail Health Convergence Through Trilliant Health’s Lens

New Primary Care, Retail and Tech Entrants Motivating Hospitals to Grow Consumer Chops

While Virtual Care is “Table Stakes” in Health Care, Consumers Are Growing More Protective About Data-Sharing

Getting Health Care at a Retail Pharmacy vs a Retail Store: Consumers May Be Favoring the Pharmacist Versus the Retailer

Healthcare Costs, Access to Data, and Partnering With Providers: Patients’ Top User Experience Factors

Food, Cars, and Tech: Here’s How U.S. Consumers Rank Companies’ Reputations – the 2022 Axios-Harris Poll

Health Plan Consumer Experience Scores Reflect Peoples’ Digital Transformation – ACSI Speaks

RPM reduces 30-day readmission rates by 50% at Lee Health

GNC Offers “Free Healthcare” — Telehealth, Generic Meds, and Loyalty in the Retail Health Ecosystem

Health Care and Consumers in 2030: A Profile from KPMG

Location, Location, Location – Understanding Health Consumers’ Evolving Definition of Convenience

Medical Costs Are Consuming Americans’ Financial Health

Zealous for Wellness: The Ongoing Quest for Standard Measures

Be Mindful About What Makes Health at HLTH

Survey: U.S. Health System Leaders Embracing Remote & Virtual Care

Here are the major issues facing healthcare in 2021, according to PwC

Telehealth and Virtual Care Are Melting Into “Just” Health Care at HIMSS19

Time To Travel And Wait In Health Care: The Opportunity For Self-Care At Home

Telehealth Update from the AMA – Setting the Context for ATA 2022

Healthcare Workforce – 2023 Health IT Predictions

Balancing Budget and Need for Updates: The Struggles of Keeping Physician Practices Alive

How health IT's leading innovators are using AI now, and where they see it going

The Retail Health Battle Royale, Day 5 – Consumer Demands For a Health/Care Ecosystem (and What We Can Learn from Costco’s $1.50 Hot Dog)

The Goal of RPM is Management, Not Monitoring

Telehealth-As-Healthcare Is a Mainstream Expectation Among Consumers, J.D. Power Finds

Consumers’ Trust In Pharmacists As Providers Grows Along with Omnichannel Health Care

The Digital Transformation of Patients – Update from Rock Health and Stanford

Aspects of Social Determinants of Health: Collecting Data

The Advantages, Challenges, and Costs of Healthcare at Home Services

Telehealth Awareness, Access and Adoption: Updates from J.D. Power, the ATA and FAIR Health

How Philips Has Pivoted In the COVID-19 Pandemic: Connected Care From Hospital to Home

Self-Care is Healthcare for Everyday People

Healthy Living Trends Inspired by COVID-19: Retailers, Food, and Consumers’ Growing Self-Care Muscles

Kroger Health Thinks Food is Medicine – Nutrition at the Grocery Store Via FMI’s Insights

Workforce development: Your organization is only as strong as its people

Health Equity: Searching for a New Angle

The Tech Giants are Coming for Healthcare

When Household Economics Blur with Health, Technology and Trust – Health Populi’s 2023 TrendCast

A Matter of Trust, Perception, Risk, and Uncertainty – The Big Issues Raised by the Acquisition of PatientsLikeMe and Other Patient Data Transactions

“Telehealth is a digital distribution channel for health care” – catching up with Roy Schoenberg, President and CEO of American Well

Healthcare Consumerism – 2023 Health IT Predictions

Hospitals Suffer Decline in Consumer Satisfaction

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